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Zap Hand Car Wash
1196 Broad St, Newark, NJ 07114, United States
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Zap Hand Car Wash

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We
Review №1

This is a really good hand car wash; however they have the ground track which cannot take vehicles with oversized tires unfortunately. I like that they use a ladder for trucks and tall vehicles, so theyre not climbing on your tailgate or overreaching and scratch your vehicle. Also very nice staff and the value for the service is good. The location is conveniently just off the freeway from a busy street so it can get backed up on a good sunny day. So go early!

Ev
Review №2

Place is fine. The have an all in one. Oil and carwash together. I had a full service and wax for 25 including tax. Just make sure you check the work they do like any other place

St
Review №3

The oil change was quick. No muss, no fuss. Nice waiting area with comfortable Leather seating. Ill go back.

Jo
Review №4

...am just passing by...still enjoy costomer better.

RO
Review №5

This place it’s really bad. The prices are high and the service it’s bad. They even STOLE from me a Meguiars interior shine bottle that I had on my car. I notice it wasn’t there after I left and drove to the airport. SO PLEASE CHECK YOUR CAR BEFORE YOU LEAVE THE PLACE TO SEE IF YOU STILL GOT EVERYTHING. WILL NEVER GO BACK

jo
Review №6

Place is good and looks very prestine .. prices are on average par for the going rate of a car wash but like most car washes when it comes to drying it.. always leaving wet spots or spots where water holds then it leaks down.They do detailing as well and oil changes so they offer many other services that I havent used FYI.

Ba
Review №7

Excellent staff and service was above my expectations. I will return...I tipped heavily because of the details 🌟🌟🌟🌟🌟Keep up the great work; it was my first visit since I have been living in Newark.

Wi
Review №8

If you need a good hand wash come see these guys. Hand washing is better for ur car

Xi
Review №9

Oil Change with a drop of oil in the tank! No oil replaced in the car! Car was slipping gears! Had to pull over to the nearest store to buy 3 bottles of oil to dump in it because the stick was barely wet. Last spring I agreed to their suggestion to have all three differential oils changed. By summer then entire differential shaft was destroyed. Car sounded as if it was dragged by a train! My mechanic said that its oil tank was dry. I had to pay $1,200 to replace the entire differential shaft. And... it took 3; weeks to await the parts arrival & labor. The origin of fault & cause wasnt clear, until this incident 1•4•20 when the car wasnt driving right. Obviously the guy didnt fill it with oil and he left the cap loose. If it leaked out or he didnt fill it for meaness, Zap is at fault for this. The car was driving fine before this. To be clear: THE MANAGERS HAD NOTHING to DO WITH THIS. It was the guy in the middle lower level. It is clear to me now that he did that intentionally.DO NOT HAVE LUBE WORK DONE AT THIS PLACE, IF YOU VALUE YOUR CAR !!!!!!

ni
Review №10

This place is a total rip off the sign says A synthetic oil change for 66.99 and when you go to check out they charge you a $100. And you ask why and they tell you they put the special oil in that you did not ask for i Complain to the manager After arguing back-and-forth for about 5 minutes he said he was going to call the police If I didnt PaySo I figured I would just give him the extra $30 be on my way with no problems.. Place is a rip off be aware

G
Review №11

Had a bad experience here. Did a regular cleaning and when they called me when it was ready I can see they did it in a rush. Nothing was clean. There was still dust everywhere. Had to ask a cashier something and was very rude to me. Very unprofessional people. Never coming here again.

Da
Review №12

First time going to this place my cousin told me about it I watch them do the job they did a thorough job and washing and drying it and cleaning it inside out. I would definitely recommend this place, a little pricey but all of them are getting pricey its just a matter equality and I recommend this place.

Lo
Review №13

Cool guys. 2 thumbs up

Ra
Review №14

Terrible service, I waited almost 10 mins to get my car dry. And also sky high prices make no sense, I asked for a simple outside wash and they charged me almost $17. horrible experience.

Ha
Review №15

Guys are good but always trying to upsell.

Sh
Review №16

Paid 25 dollars for a car wash and it didn’t seem like they even clean anything.

Lu
Review №17

They do a great job, on my car ! Come out nice and clean !!

Ol
Review №18

Ive been here numerous times in the past and I always felt that they could have been more attentive to detail. I would see a few smudges here and there or a few crumbs still in between the door and the floor carpet. Today was even more noticeable. I didnt have the courage to speak up because I knew that they were so busy but I probably wont go again. Im not comfortable that it doesnt take longer than it should.Also, the receptionist had vulgar music blaring. When I say vulgar, I mean every curse word on the planet was being played INSIDE the waiting room. There were children and elders there. It was very inappropriate. Someone needs to teach that young lady good work ethic. I did not feel comfortable being there, at all.

Au
Review №19

They did an excellent job on my SUV

To
Review №20

Not different Hand wash or regular car wash a lot of scratches in my brand new car. Dont recommend for brand new cars.

PR
Review №21

Staff was taking change out of my spare change compartment 😂…

Ro
Review №22

My first time there I was very impressed

Eg
Review №23

Had a nice experience their services was good and I was satisfied

Ab
Review №24

Nice experience

Ro
Review №25

They do a good job cleaning your vehicle especially when not busy. I have a monthly wash package and have to remind tell them everytime I go to put the tire shine on my tires. I think they are a bit pricey but if you go often then its worth it for a hand wash.

Mi
Review №26

Staff is fast and efficient.

Mi
Review №27

The outside, dash and mats are clean but the car is still dirty.. I only come to this carwash bc of its location and thats about it

Tr
Review №28

Its the best 👏👏👏

Ez
Review №29

Place has a 7:30am open time its 8:05am and still close. Poorly managed there are cars waiting yet the staff is just standing around doing nothing. I guess there waiting for it to be 8:30am.

Ja
Review №30

These people have lost a valued customer. Employees are rude and not well trained to handle situations. Expect to leave unimpressed.

Ch
Review №31

They do good work here.

Da
Review №32

Best place VIP all the way they clean amazing for the price

be
Review №33

Tried to lie and tell me my car had no oil so that I would purchase some extra better oil just services was no good

ri
Review №34

Bad Service. Just did a car wash and they don’t clean it properly. They just do it as a sake of doing it. And then they charge full money.

ha
Review №35

Barely vacuumed my jeep properly 😒. One of the employees, tall heavy guy has a nasty attitude. For 26 dollars with tax they could have clean the inside better.

ke
Review №36

Great costumer service! Awesome workers.

ra
Review №37

This is where we always get out oil change very good deals here nice stuff and they give you a free car wash

Ed
Review №38

They do a good job for the most part they just get really busy so they rush and don’t give your car the attention it needs I go here if I’m in the area but I’ve found another car wash that does much better for cheaper!

He
Review №39

Very cordial attention. Reasonable prices.

Je
Review №40

I understand that you guys work hard and fast but its important to pay attention to simple details

Xa
Review №41

I would advise anyone reading this review to take it seriously. I had an issue twice at this car wash. The employees are rude and they rush through their work. When you try to request how you want your car wash they point to he board on the wall and walk off. They even walk off while you’re talking to them. My interior cleaning was terrible, I wish I would’ve taken pictures. I had to clean it thoroughly myself. I WOULD NOT RECOMMEND ANYONE TO GET THEIR CAR WASHED AT THIS LOCATION..

Me
Review №42

I went here to get a wash and they are not that good. I spent $20 for them to not even add shine to my tires. How is this a deluxe? If u dont get tire shine. Regardless i spent $20 to to have my car get washed and still look the same and dirty after the wash. I would not recommend this wash to anyone.

Su
Review №43

Its good

R
Review №44

Fastest hand wash so far. But no personality from anyone. Owner seem distracted with themselves.

Ca
Review №45

Regardless of what you pay for, you get the same simple car wash. We just paid $44 and they didnt even remove the garbage from the car! Theres dust still on dashboard.Seriously we feel so cheated, they should be ashamed of themselves!

al
Review №46

Dented and Scratch the car . They check the camera and confirm it happen there, then the boss comes out saying they arent not responsible. Dont go there over price and they have a bunch of criminal working there

Da
Review №47

Clean. fast!

An
Review №48

Very good service and they do a good job cleaning!

Mi
Review №49

Masters at their work. I took a mechanics black greasy car there and they made it like new again!

Ke
Review №50

Car wash is closed for the entire day if it rains after midnight, even if the sun shines from 6am to sundown. Pure nonsense!Update 6/5/18They increased the price to $16 and decreased service. I always have to wipe tire rims and pick up hairs after they clean my car. Today was the last straw. I can get better for less a little distance away and will do so.

Ni
Review №51

Price is too High

sw
Review №52

***This review is for their oil change station***When you go to their oil chance station, DO NOT TRUST any of mechanics. They are big liar and cheater. I replaced my cars differential fluids about 1 week before I went to this place for oil change. The mechanic said your differential fluid has to chance. I asked why? response it is dirty then he showed me some sample. it looks like grease oil. they never touched my differential and showed me random sample. When I told him it changed about 1 week ago, he couldnt say anything and runaway.If you go to their place for oil chance dont trust their lies..

Mi
Review №53

Service has gone downhill for the last year. You pay for platinum package but don’t get all that’s included. When you call them out on it, they lie and say they did it (even though you’re watching them). Waste of money and time. At least the vacuum guy was polite when yelled “YO MOVE UP” to me

Na
Review №54

Very nice people great service one of the best car washin the area

R.
Review №55

Nothing really to write about. More soap and real work would help clean cars. Had to clean the rims myself and dry the car. Great place to get a juice and use the bathroom. You be the judge!

Bi
Review №56

First and foremost I am not knocking the joint but if you are getting just a basic car wash with the silicone forget about it, they are not going to do a good job unless you paying that money for the full service and I mean full as in$30 and up. And Ive been here a few times and experience the same thing so it is what it is, be on them with your ride.🤔

Ch
Review №57

Would give zero star but its not an option, my car itself was still dirty. When I ask them to reach my car. They made me wait 20 minutes for the Mananger to come with a spray bottle and spot clean my car. My tires look like I never went through the wash after paying $17.09 I still had to go across the street to the fs station and vacuum my own car by Far the worst car wash in Newark

Fr
Review №58

Check out my after wash service! This was my 1st time there and I had the worse experience! 1st I realized they are Racist. 2nd the management is worse and 3rd those you think are going to clean your car literally does nothing but 1 minute quick wipe which isnt what I expected.

Ja
Review №59

Terrible service, I paid $ 46 for VIP service, poor cleaning mostly inside the car.They broke a piece from inside my car, this piece cost $ 260, the manager didnt ask any question to solve the situation. I dont recommend the service. Bad service

Ta
Review №60

Quick service job well done

Mo
Review №61

My go to car wash. Great service with a smile

Ed
Review №62

They miss the underside of the cars. The machines miss those spots. Overall this is one of the better car washes.

hu
Review №63

My old car wash,always excellent service.

pa
Review №64

Did a poor job washing my car didnt even clean my wheels left them dirty

Al
Review №65

Horrible job any automated gas station car wash would have been better never again

St
Review №66

Very good car wash. All hand wash

Ky
Review №67

These guys do a great job. Car looks and smells great inside and out. My go-to car wash in Newark.

Ch
Review №68

Great car wash a little bit to much money

Ro
Review №69

A little pricey, but great work.

**
Review №70

Just received an outside wash..and it was great. My car looked fantastic

Ja
Review №71

Very affordable and reliable car wash with excellent hours.

Gl
Review №72

Quick fast and professional

ta
Review №73

If you want a quick and cheap detail, definitely go to place! 42usd for vip

Ta
Review №74

Best car wash Ive been washing cars there for years. Wonderful staff, great customer service I recommend !!! 5 stars

Ro
Review №75

Horrible Horrible Horrible..:. And VERY EXPENSIVE!!! They speed through the wash leaving dirt and spots everywhere and demand you move out of the way so they can service (ripoff) the next customer. Last time going there. People BE AWARE!!!! Go somewhere else.

YU
Review №76

Nice location

El
Review №77

Horrible service the supervisor is terrible, they don’t clean the car propriety,with bad attitude... my car was really dirt but I pass to clean, and was worst !!! Greased with line of dust, I never comeback again, also was really expensive for the bad service, don’t go ... even think about it

Ma
Review №78

They dont wash well

Ja
Review №79

This place is great they your car very good make sure to tip the employees they do a great job

Lo
Review №80

The price for a car wash has increased way too much. Going to check out the alternative.

Qu
Review №81

BECAREFUL THIS PLACE WILL PUT THE WRONG OIL IN YOUR CAR!If your car is over a certain mileage it is recommended that you not put in the same oil youve always used! These guys no nothing about recommending the correct type of oil but will recommend you get all these upgrades to your car. After i got my oil change a few hours later i notice my car shaking. I took it to my mechanic the next day and he advised they put the wrong oil in my car. I spoke with Wassem the location manager to change the oil to the correct one. He was VERY rude and didnt even offer to replace the correct oil. He wanted to charge me all over again. AFTER coming here for over 10 years I was surprised to see this type of Customer service. WASSEM THE MANAGER NEEDS TO BE FIRED!! POOR MANAGEMENT SKILLS! WILL NOT GO THERE ANYMORE!

Fa
Review №82

Fast and thorough. Make sure you guide the people who vacuum to make sure they get everything.

De
Review №83

Quick, efficient, and friendly

Da
Review №84

I will never go to your business for the sole reason that you repeatedly touch my car and leave flyers on it. Stop touching my car and stop littering the neighborhood with your flyers.

Ba
Review №85

They did a good job.

De
Review №86

Bad wash service 26 bucks for bad vacuum no armoral windows poor clean etc....looks like regardless of what pkg u pick service is the same. Very disappoint.

Am
Review №87

Quick buy not clean enough.

Do
Review №88

They dont know how to clean cars good that left my car dirty need more improvement with workers

He
Review №89

Overall they do a good job, had a few probles with the oil change

al
Review №90

Amazing car wash they make ya car spotless not a spec of dirt on ya rims or the bottom panels thats really a great car wash theres not many like it and for those prices its amazing

Ra
Review №91

Great job hard workers . Great detail job for the price. The women arent bad either

Ja
Review №92

Great staff, in and out!

Ga
Review №93

Amazing car wash and they also do services on cars!

Ja
Review №94

Love this place, the only hand car wash in newark 5 stars..

Jo
Review №95

Ok

Ma
Review №96

Horrible job in the interior. Not vacuum and nothing(mats) are put back. Thru just throw in the car. The place wasnt busy, so, no excuses

Th
Review №97

Prices too high

Ca
Review №98

The windows were totally unclean and they did not vacuum inside the car. Also, they threw the rugs and they were not clean

Br
Review №99

If I could give a -5,000 I would . I should’ve saved my money and let my 2 year old niece wash my car

Mo
Review №100

Very friendly peopleThey mean car washPeace be on to them all

Information
53 Photos
100 Comments
3.7 Rating
  • Address:1196 Broad St, Newark, NJ 07114, United States
  • Site:http://zapcarwash.com/
  • Phone:+1 973-824-5666
Categories
  • Car wash
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:7:30am–6pm
  • Saturday:7:30am–6pm
  • Sunday:8am–5pm
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