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Tire Rack
220 E Union St, Newark, NY 14513, United States
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Tire Rack

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Al
Review №1

I will never go to a different place. The Tire Rack is Always very accommodating to working people, and makes it so easy for me to get my car repairs done! They also are very patient with explaining anything to me as I really dont know much about cars.Highly recommend! Its a great place!

Ch
Review №2

I love this place! Always a fair price and great customer service! They got me in same day after I blew a tire and only had a donut tire. I have been coming here for over 8 years and now that my kids have their own cars. I always tell them to go to Tire Rack!!

La
Review №3

So my daughter made an appointment with them to replace the CV shaft assembly, left front ball joint, and have an alignment done. She purchased the parts separately. They only replaced the CV shaft assembly. They in turn charged her for 1.5 hours when the Flat rate mechanics manual states that it should only take .8 of an hour and if it becomes difficult, go to 1.0 hours. I am very disappointed because they never once called her about the ball joint that she had laying in her car next to the CV shaft assembly. Any true mechanic/shop would have contacted the customer to let them know what was going on. This place is a joke. My husband called and the young guy wanted to get an attitude. I will never take our vehicle there again.

in
Review №4

Good people and the prices were not that bad they had our vehicle in and out in like 20 minutes full rotation and patch work on one of them

Ju
Review №5

The guys are always very courteous. They listen when you have questions. They ALWAYS make it easy to drop off my car. Ive been going to Tire Rack for 35+ years now.I recommend you go see Matt and his team. Youll be very happy you did!

Jo
Review №6

I really trust the folks at the Newark Tire Rack. Theyre my first stop when I need any maintenance done. If Im having car trouble that is outside of their area of expertise they always point me in the right direction.

Am
Review №7

Top notch service at a fair price. In and out quickly for my oil change.

Ch
Review №8

These guys were great, got the tires same day when no one else could get them for 2 weeks and cheaper too. In and out install.

Ch
Review №9

Great service. Quick turnaround. Good prices. Nice hometown business.

Ca
Review №10

Love this place. reasonable prices fast service. I have been using the services for well over 5 years.

Ch
Review №11

Professional employees, Jim M. is the best!

Li
Review №12

Great service!!!! Would recommend.

As
Review №13

Somehow when I showed up for my appt they had no time for me and didnt even have down what I was coming to get done. Had thorough discussion with mechanic when making the appt detailing why I was coming. Yet unable to fix jeep. Unsatisfied with todays experience.

Ro
Review №14

Got the snow tires/rims at a very fair price. Had a very slow leak, difficult to locate. Took a couple of visits-all fixed now, wish wed get some serious snow!!

Ro
Review №15

I dont normally give reviews but the Tire Rack deserves one..I called them today May 15th 2019 after noticing a screw in my front tire and the guy was awesome ...told me to come on down..no wait and they put 2 new tires on my 2014 Equinox in less time than I thought it would take..the best part about this experience is that the price was awesome and their employees are good guys who love doing what they do...I do not know these guys nor have I ever been to the Tire Rack in my 10 years living in Newark NY..all I can say is if you need tire service thats excellent and affordable then check this place out..thank you Tire Rack for taking the stress out of my morning..Im definitely coming back for my tire service..you guys are awesome and affordable!!

Ed
Review №16

Had 11 am appointment, was in and out about 30 minutes for 4 tire change. Great service, good prices. Very pleased overall.

Pa
Review №17

Excellent Service from a Home Town business. Highly recommend. I will be back for my new Tires as soon as my lift on my jeep is complete.

Le
Review №18

We have been going to Tire Rack for years but recently had a terrible experience. Had to replace the rear tires on our car. Had the front tires moved to the rear and new tires on the front. After getting the car home we noticed a lug nut missing on a front wheel and the cars front tire psi indicator reading for the rear tire psi and the rear tire psi indicator reading for the front. Called the manager about both issues and he said the lug nut was missing before they did there work (not true) and they don’t change the tire indicator unless the customer asks! I would think if the lug nut was missing wouldn’t you tell the customer and ask the customer if they would like the tire indicator changed! POOR Customer Service all the way around. Definitely lost a customer. We will never return. Will go to the Tire Spot or Mr Tire in Victor.

Fa
Review №19

They are honest. They take the time to answer all my questions. The prices are good and they stand behind their work. I have been a customer for over 15 years

Le
Review №20

Matt asked me several questions regarding how I use my truck before recommending a couple of choices of tires for my truck. I called around noon and my tires were on by 5 the same day! Friendly staff and the waiting room was clean and comfortable.

M.
Review №21

Matt makes the Tire Rack in Newark the place to take your car. Fair, consistent and fast, their customer service is great! He didnt charge me a dime to look the whole suspension and brakes over, because he didnt find anything wrong - a lot of other places would have found something to fix, even if it was unnecessary. Matt will sell you the best tires for your car, your driving style, and your budget.

Mi
Review №22

I over heard the owner cussing out a delivery guy, over what exactly I’m not sure. But for someone to be in the service industry, he has some serious nerve to be doing that while customers can hear it. And not just that, but is that the reputation you wanna have? Being an unruly hothead? I’ll never go back! He has shown his true colors.

An
Review №23

Be carefull they will con you for repairs that you dont need and will fail your inspection just to try to make more money off you.

Ba
Review №24

Purchased four Cooper Discoverer SRX tires, Matt gave me a great price. The service was great, got me in, tires replaced and my bill made out, all in about a half an hour. Tire Rack was recommended to me by several local folks, and I now will recommend them to others.

st
Review №25

Great garage! Always willing to fit your car in when most convenient for you ! Always get my tires here !

Ch
Review №26

Quick, fast service. Reasonable rates. Im defiantly going back for future service!

Pa
Review №27

Purchased new tires from them today, called them at noon, tires on the vehicle by 4:30. Great price, courteous, professional. Would recommend them.

Do
Review №28

Having new tires put on Saturday at 9:00

Ro
Review №29

Traveling through and just needed some air in my tires.the guys filled me up and were extremely courteous! Awesome customer service

Pa
Review №30

Did great job got me in a d fast great job

La
Review №31

Had slow leak in tire they fixed it with no problem good service

Ro
Review №32

Quick service, good work for a fair price. Nice people

Na
Review №33

This is a family owned business. Matt has done a great job running it.

wh
Review №34

These guys fit me in for an inspection on my cars when its good for ME with no question. Theyre good to my car, no dings and they have kid gloves on. paper floor mat when it was raining, and Im very picky with my cars. These guys get a thumbs up from me. 2014 challenger, 57 chevy bel air, 2016 Colorado & 2017 Traverse. It’s good to know I have somewhere to go with people I can count on.

Me
Review №35

I love tire rack in Newark. They are always friendly and fast service!

Ha
Review №36

Been buying tires there for several years, auto, lawn mowers and snow blowers. Stopped in to see if I might have a broken belt in my premium tires at around 9.00 am, was told that they could look at it at 4:00 pm. I am 30 miles from there place And decided that I need to find a better place to buy tires that can do it all in one visit.

Pa
Review №37

Great! These men know what they are doing. Reasonable prices

Jo
Review №38

Great customer service, resonable prices, fast service. Stand behind their work

Br
Review №39

Friendly. Fast service. Great local company.

De
Review №40

Very efficient, friendly, and tires are priced right after investigating other places

Lo
Review №41

These guys always are about customer service and never leave disappointed

La
Review №42

Good service.

Go
Review №43

Honest work. Honest pricing

Jo
Review №44

Great, friendly service and reasonable prices!

Br
Review №45

Theyre always helpful and fast. What more could you ask for?

Ro
Review №46

Great fast service

Pe
Review №47

Best price in town, and theyre local!

J.
Review №48

Brought my van in for an inspection after going to Monro and getting a $4000 qoute for it to be close to passing and they had me out for $500.

Na
Review №49

Prompt professional service.

Ri
Review №50

Always great service

Th
Review №51

Always get my tires and oil changes here

Ad
Review №52

Excellent!

Ni
Review №53

Great service

Pa
Review №54

Good

Information
7 Photos
54 Comments
4.5 Rating
  • Address:220 E Union St, Newark, NY 14513, United States
  • Site:http://tireracknewarkny.com/
  • Phone:+1 315-331-5744
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Wheel store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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