Nick Chapman is a forthright, down to earth, no pressure, honest salesman. He was very patient with me over the phone ahead of time. Therefore, we felt comfortable with him and buying was easy.The young woman who sat at the desk next to Nick showed us the cars features and she was also friendly, kind, knowledgeable, and patient.i wish the options had been shown to us by the financial guy ahead of time so we would know what to expect. Decisions like that take time and forethought. That part of the purchase was unpleasant.The huge books with almost 700 pages of information that were given to us are full of details about how to operate the car. Having followup lessons are necessary Is a Subaru dealer in our area able to provide lessons?My son lives near the Matt Slap dealership and recommended it to us. Growing up in the 50s in NE Philly, my husband and I were already familiar with the Matt Slap name.Thanks, Nick! You and your teammate did the trick!

Thanks to Jay Brown and the rest of the friendly and professional gang for a great experience purchasing a new car. During the time of no new car inventory I ordered what I wanted from the factory (easy process). Throughout the shorter than expected wait for build and delivery, Jay went out of his way to keep me informed every step of the way. I had a few off the wall requests and he was happy to accommodate. On the pickup day, the process was quick and the staff informative and very helpful. Ive bought my share of cars and this was the best dealer experience by far. It was worth the ride from the Cherry Hill, NJ area. Id do it again in a minute.

Excellent service from start to finish! I’m grateful they offer a shuttle to transport clients to retrieve their car upon service completion. Very communicative. Great customer service! Highly recommend!! My car is now running like a champ 💪🏼

Great dealership, ordered a car through them during the chip shortage and they followed through, didn’t price gouge, and delivered earlier than expected. Christi (saleswoman) was great to deal with and communicative. Came all the way from NY to deal with them and would 10/10 go if again.

Mike Donnelly and the team at Matt Slap Subaru made my trade in for a 2021 Forester seamless. Was very impressed with the attention to detail and how Ashley spent time going over all the features of the instrument panel. Looking forward to being a new Subaru family member.

Visited yesterday for my Legacy’s 30,000 mile service. Pat and Serena were very helpful in scheduling. The front counter staff is so friendly and welcoming. Jeni Brendle did an amazing job getting me in and out quickly and she is always very thorough. She reviews the multipoint inspection with me every time so I can plan on what maintenance might be needed on my next visit. Thanks to Dylan for taking great care of my car. I now have confidence in it that it’s ready to make a trip across country. Thank you to the Matt Slap team.

We recently purchased a 2021 Subaru Crosstrek from Collin Russel. Collin was very professional and friendly, he helped us get the exact car my daughter wanted. We had been to several Car Dealers and because of the shortage of cars, we were having a difficult time finding what we wanted. We walked into Matt Slap of Newark and Collin asked if we need help as we walked in the door. We explained what we were looking for and Collin look up the car and happen to find the car we wanted. He said it still had to be built and would arrive in September sometime and we would have to wait a few weeks. It arrived sooner then I thought. Collin even came in on a day he was off for vacation to give us our car and go over the car with us. He went above and beyond! My daughter was really happy with the car as well as us. This car is a great car and very safe for our daughters first car. We will definitely be back to purchase another Subaru from Collin. Thank you Collin for your great service. We will recommend you if we know anyone looking for a car.

Jay was super helpful in helping me find the right car for me. We recently found out our car was totaled and Jay worked with me to send me various cars in my price range. I told him I wouldnt be able to make it out until the following day, and he had the cars I was interested in looking at pulled up and ready to go for a test drive when I arrived. Purchasing the car was painless and they made sure we understood all of the options that were available to us.

Great service and awesome follow up! Nick is my Service Advisor and I appreciate his friendly accommodating attitude. He listens to what I say when describing a problem and is very knowledgeable and helpful. I’ve had my Subaru for 16 years and I feel like it is still an awesome car!

My wife and I are customers for life. Mark is our guy and always provides us with excellent service with NO pressure. That’s the best part. Buying a car with no one pushing you is a wonderful experience. Also, Ashley is patient and very helpful and takes the time to answer all your questions. They are all accessible and friendly. Cannot recommend this place enough.

I walked in without an appointment because my dashboard had lit up. I needed to get back to New York because Im a teacher and everyone there was so nice and supportive. They fixed my car that day, they gave me a shuttle ride to and from the place. Words really cant express my gratitude. Thank you once again for your professionalism and concern.

First time purchasing at this dealership and it was an easy and no-pressure process. I was kept up to date on my order and was always treated with respect by each staff member I encountered. Thanks to Jay Brown and the rest of the team for a great experience!

Imagine being on a trip and getting a blowout on a tire. AAA comes through and you continue to your destination and try to buy a new tire. Oh, and its Friday.... I was lucky that I was close to Matt Slap Subaru. Tim Hyden was so sympathetic and helpful. The team got new tires and installed them so I could continue my trip. Everyone was so helpful! Id highly recommend this dealership!

I originally went here to look at a used Honda Civic Si and unfortunately couldn’t get approved by the bank. The sales rep, Michael, and the finance manager, Greg, were so helpful. They did everything they could to get me into a nice used car. I left with a 2015 Subaru Legacy and I couldn’t be happier with my decision. This was the first time I ever purchased a vehicle on my own and I have to say that this dealership made it a painless and enjoyable process. I will definitely recommend Matt Slap Subaru to my friends and family! Thank you!!

Ive been using Matt Slap for years, the quality of the service work is fine, but on my most recent visit I had a few frustrating moments. The employee at the service desk was complaining about one of his co-workers to me, which is always awkward for customers. The service person asked if there was anything else I wanted to have checked, and when I told them the other thing I wanted to have checked they said I would have to schedule another appointment for it. Even though they said that they wouldnt be able to check the one thing that I wanted them to check, they called me saying there was a list of things that they found on their inspection that they could change at that moment. If they were going to be able to replace all of these other things during my visit, I would have rather they just check the part that I had originally asked to be checked. During the phone call explaining the results of the complimentary inspection, the service person said that I would be called again when the car was ready for pickup. Two hours passed and I received no call and it was getting close to the calling time. I started to have my ride drive me down so I would be able to be there before they closed, and left a message asking if my car was ready because I hadnt heard back. When they called me back the service person said that the car had been completed. It would have been nice if they had called me when it was finished so I could have planned accordingly and not waited around the extra time.Overall, I would not necessarily suggest this shop unless it was covered under warranty.

Professional, accommodating and very friendly! Alyce was amazing for helping me buy my first Subaru. Thanks !

Our salesperson, Mark Fox, could not have made our car purchase experience more enjoyable. He was so attentive to all details. I predict this family will be using Matt Slap Subaru and hopefully with Matt, for years to come. He had me at “tush warmer” without a doubt. Oh and also a big thank you for our tech person for patiently explaining our outback’s many features.

This was my first time at Matt Slap Suburu. I was honestly impressed. I never have high hopes when having anything done at a dealership normally. This place had a whole different vibe going. Everyone was friendly, the prices were actually normal for parts and services, and my whole process from start to finish was streamlined. The waiting area is large, and there is coffee and water available. I will definitely go back to have my car serviced there.

Had a great experience purchasing my new Subaru. Everyone was friendly and they took the time to explain things and make sure all of your questions were answered.

The service center at Matt Slap Subaru took great care of me. I needed new brake pads while on a road trip during a holiday weekend, and they were able to make an emergency appointment for me to replace my pads and rotors. I was back on the road in less than two hours. Everyone was friendly, communicative, and helpful. Highly recommend!

Service was great . The only probl.was the huge amount of unrelated up-selling from the service rep.

Great place, great people....got me into a great car I could afford.

I have always brought my Subaru Forester here for work and had another good experience at this dealership. My car broke down and was going to need major repairs to the engine which had over 226k and was not going to be worth it to me to repair. Jenny from Service suggested they could possibly find a used motor and put that in the vehicle which would be a more reasonable price than repairing or installing a new engine.She found me a low mileage motor and the price to install it I believe was a fair price for the work thats involved with switching motors. Jenny was always professional, polite and always seem to have my best interest in mind working with me throughout the process always getting back to me within a reasonable amount of time to help with my questions and concerns. Greg the mechanic was also patient and professional answering my questions and concerns on the phone. I feel like Greg and Jenny went beyond whats expected of them to make me a very satisfied customer. Ive worked with many dealerships over the last 30 years with different vehicles and with my family and friends theres always been that hesitation not to take it to the dealerright away because of the cost. They worked with me on price for everything being done the best they could and made this experience a very good one.I could only hope that other dealerships are treating customers this way.Thanks Jenny to you and your team Ill be back to Matt Slap Subaru 🙂

Recently bought a used Hyundai from Matt Slap Subaru. Had a great experience from start to finish. A few days after my purchase, I noticed the tires needed to be balanced. One phone call and I was there the next day getting my tires balanced with no charge. Will definitely purchase from them again.

Mark Fox at Matt Slap Subaru is the bomb! Prior to my visit, I chatted with him on the phone and immediately felt comfortable with him. Im typically highly critical of people. He very friendly, helpful, and willing to find you the answer. The energy buzzing around this place is pretty high and very positive. I greatly appreciate their relaxed, no-pressure style here. You dont walk away feeling like someone got one over on you. I feel like if it werent pandemic time, these people would be the type to high-five you to congratulate you or when they are getting you. Pretty cool place with awesome people.I was sad to trade in my Yukon, but getting my new Outback from such quality individuals made it all worth it. Theyll make sure youre 100% satisfied. Huge thanks to them and a big virtual high five!

Normally, Id give a five because the employees are very nice and really helpful. This last time was less than excellent: my tire pressure light and lack of getting the tires rotated resulted in my need for all new tires rather than just a patch or refill (no fault of theirs.) Id have to wait 2 days for them to get and install the tires... only they were the wrong size. So what was expected to be a 2-4 hour wait turned into 4 days without my car. Great with everything else and lovely customer service.

Jay Brown took care of me from start to finish. The car I came in to see sold just before I arrived. Jay didn’t pressure me and gave me room to explore my options. He also listened to my needs and worked with my budget. He even worked the financing to get me a lower rate. In short, I got a great car at a great price. He even followed me home in the new car so I wouldn’t have to return to take delivery. I couldn’t be happier with my experience.

2nd time going to get service at this dealer and having an issue with my car not being fixed properly. After leaving the lot and getting about a 1/2 mile away, had to turn around and take it back to the shop. Upon returning the techs realized that my computer wasnt reset which was causing the issue which is something that is common sense and shouldve been done when the work wascompleted. Either way, they made sure to rectify the issue and Im back on the road.

Wonderful and the best car buying experience I have ever had! I was treat with respect, my time was valued, and I received the best offer for a new Outback loaded with the safety features I wanted! My sales consultant Laura Hart-Siano was outstanding and I highly recommend her for your car purchase. Congratulations to Matt Slap Subaru your approach to car sales is the model for others to follow!

Oil change was completed in 20 minutes. Tire rotation also.Told me they washed my car but as I drove away I could see that they did not. I asked that they make sure my tire inflation levels were at 36. They did not, but the levels were at 32 or 33 so I guess thats ok.This is the first time I have found them to be good but not perfect.

Great, professional experience and a pleasure to work with Mark Fox throughout the purchase.

Matt Slap is the ONLY place I will be purchasing anything from ever. They were amazing. They are the only dealership that actually listened to what I had to say and helped me the way I needed to be helped. I was speaking to four different dealerships gave them all the same information but Matt Slap were the only ones that listened. They held the car I wanted (gave them the ex act VIN) for 3 days until I could get off work to sign the paperwork and Mark was genuinely excited for my family. Chloe was the best help in showing me how to use all the buttons and set my driver profile up. They truly care about you and want you to be happy. I can’t say enough nice things about them

Stopped in for routine maintenance. Even tho I had no appointment, they got the work done and even performed a recall service in good time. From valet drop-off to service rep presenting and explaining paperwork to me driving away in my CLEAN car, everyone was courteous and efficient. They make car maintenance easy.

Love the service dept. They are always fast in getting my car back to me, and they have a spacious waiting area.

Truly one of the most incredible customer service experiences I have ever had. The Matt Slap team was incredibly patient and accommodating throughout the entire process. I cannot imagine receiving better help at any other dealer. I would specifically like to highlight Mr. Jack Stewart, my sales consultant. He went above and beyond to assist me and was with me through every step of the way- even when he was off from work! For all first-time buyers, I highly recommend Mr. Stewart, as his patience and understanding are off the charts.

Great service! They really go above and beyond and I would recommend to anyone! Very, very impressed.

Service is/was outstanding as usual. A loaner since it was 48 hours was great ( thought it was going to be same day, but they found a few extra things). Staff was very helpful.I took 1 star off for the price, not outrageous but a bit high.Matt Slap Subaru only sells Subaru cars ( new ), so their service guys are well trained and use to my car. Other dealers have 4 to 6 lines of cars.

I had to have my car serviced, and went to Matt Slap for the first time, I was treated like I was a regular customer, from the the phone call to make the appointment to dropping off and picking up my car, the customer service was on point! The valet service was very welcoming and friendly,great job!!, and the gentleman that explained to me what was done remembered the next day who I was without even saying anything and grabbed my paper work and I was out the door in 5 minutes, if and when Im in the market for another car I will be going to them, keep up the great customer service, its rare these days ! Great job !!

Excellent service!!! Weve been buying from Matt Slap since 2004. We will definitely be back for our next one.

Review for Service on 8/24/21I returned to Matt Slap for my 3 month courtesy check on my new 2021 Outback. Everything was fine until my check in when the rep told me that I was getting the 6 month service call. My car only had 2,900 but I was taking the rep at his word, it’s what need to be done. I guess I wasn’t thinking clearly not to question it.I was grateful the women who handles the express service interjected that I should be receiving the 3,000 service and that it was a courtesy (no cost).Thank you to the Express Service manager for correcting her associate.Regardless, thank you for a good job overall. Still would get another car here. Thanks again.Just turn in my 3 yr leased Subaru Crosstrek and rolled my equity into another lease, a fabulous 2021 Outback. The sales and new car orientation Staff were very accommodating and friendly. There was no run around and the monthly payment will be exactly as the special offer $249 a month. A special shout out to Laura and Ashley for making my purchase a wonderful experience. Great job!

We had a sudden battery failure happen (only 27K miles on the car) and were heading out of town. We brought the car into Matt Slap and Michelle and the team kept at the issue to make sure we had a positive solution to get us back on the road safely. Very good customer service...and a new battery under warranty. Very pleased with the service.

As a first time car buyer, I had a great experience buying a new car at Matt Slap. There was no hassle or pushy sales tactics. Went through the Costco auto program, pricing was straightforward and I was able to get a good deal with no negotiating necessary.When I got to the dealership, I was able to ask to see multiple different interiors and test drive two cars, which Id looked at ahead of time on their website. The sales associate at Matt Slap was very accommodating and didnt make me feel rushed, which is important to me! I got to play around with everything in my prospective new car. After the purchase, they had a knowledgeable specialist come out and get me acquainted with all the buttons and dials. It was great.They even stayed a little bit after closing to help me finish up the finances and such. I felt bad for holding them up of course, but never felt pressured by them to hurry it up. They were all very patient.If youre new to buying cars, the financing manager was very willing to explain the ins and outs of extended warranties and other extras you might want. The explanations were great, but I wouldnt recommend going in without having done research on extended warranties ahead of time so you dont get upsold.Overall, I drove out of my way to go to this dealership, but the service at Matt Slap made it worth it!

Highly recommend! The cheapest around. I checked all nearby dealerships and went here (even though I live in PA) because they have the best prices!Tucker, the person who I talked with, was super knowledgeable about the exact specs and options and when I could expect the car.They handled the paperwork and everything super smoothly, and I’m happy with my Subaru.

Best car buying experience ever. Our sales guy, Mike, was exceptional. The whole team there has a great attitude…zero pressure, good humor, fair price. It was honestly a pleasure and buying a car from them was probably the easiest thing I did all week. Highly recommend Matt Slapp. Whole-heartedly recommend Mike.

Love that Matt Slap followed up with me regarding factory recalls. Appreciate the loaner cars (which are helping me decide which car to get next).

Super friendly staff. Great people to deal with. Great buying experience when I purchased my car there.

5 stars!!!! Dealership was phenomenal. Everyone was friendly, knowledgeable and eager to help. We were in a bit of a rush and the entire team made magic happen! Couldn’t be happier with our trade-in and our purchase! Hands-down, best car buying experience we’ve ever had.

Excellent service! The service advisor was very courteous and helpful. I definitely will go again.

The folks at Matt Slap Subaru were consistently courteous, attentive and helpful. The process of buying a car from them was fast and easy. Highest recommendation for Matt Slap Subaru.

This was the best car buying experience that we’ve had. Christi was friendly, accommodating and made the entire process easy and low pressure. Everyone on the team was friendly, efficient and well versed in the car and it’s features. Pricing was honest, no haggling and reasonable. Covid policy was in place and enforced. Easy and quick from start to finish. Would recommend to anyone. *UPDATE : We just bought another Outback and the process was equally as good! Great team, upfront and transparent with every detail.

My husband and I were overly pleased with the vehicle we purchased (Forrester); and we found the service outstanding and look forward to being a Subaru member.

Everyone was so nice. It was super easy to get a rental car for the day! Car was taken care of before the end of the day, which was great

Took the car in for a 30k mile checkup, they did exactly what they said they would do. Car was ready when they said it would be and it easier easy in and easy out.

Ok I left a bad review before but I’m fast to change it. My car is been down for three weeks they paid for the tow bill from Philly to Delaware that was 400 $$!! They have done everything to make the problem better. Best deal ship TIM is the man !!!

Seamless - the experience was amazing from the first phone call. I was treated with dignity ( as a woman buying a car). I worked primarily with Matt ( and the rest the team really added to the positivity of this experience) who really made the process as easy as it could be even arranged For a driver to pick me up and drive me to the dealership. Before i stepped into the physical location, the car of my choice was in stock i was able to get a lot of the “virtual paper work done” fairly quickly and got my car the same day !!!Price was competitive. Customer service went above and beyond.

Collin was who helped me and he was amazing. So personable and down to earth. I was not upset or disappointed at all. I will definitely deal with him for my future car purchases.

I purchased my 2015 Subaru Forester new at Matt Slapp and had an excellent experience both with the purchase and initial maintenance. In October of 2016 we moved to Massachusetts but were back to Delaware this week to visit family. I visited Matt Slap Service to take care of some maintenance items that came up during our drive to Delaware. The service advisor Nick was great and they quickly addressed all of the items. Highly recommended!

Had a great experience with Mark while shopping for my new Ascent. Great dealership, great people, GREAT CAR!

I was impressed by the service I received at Matt Slap Subaru on 6/7/2021. I was scheduled for a 30k maintenance appointment. I received a call from Nick to advise of recommendations including for rear breaks. I asked a couple questions and decided not to replace brakes during this service. When Nick called me to advise of my car being ready for pick up he also advised me that he was able to replace my break pads under warranty and I was given new breaks at no charge. Thank you Nick for taking the time to explore my options and provide me with excellent care.

Prompt and courteous. Did not attempt to sell me anything I did not need. Helped me use a discount coupon. Free car wash! Super duper all-around!

The express oil change service was quick and efficient however after I left the dealership I noticed a large dent on my passenger side front wheel well that was not there when I arrived. I’m hopeful pictures were taken before the service showing there was no damage when the car arrived

Very helpful and informative with the purchase! I would highly recommend this dealership to anyone looking to purchase their car.

Jack Stewart was awesome. I had a very stress-less experience totally opposite of what I was expecting. 5 stars for him. My car is amazing too

I have nothing but positive things to say about working with the people at Matt Slap Subaru. Our sales consultant, Jack Stewart, was helpful and accommodating with finding and making work exactly what my husband and I needed for our family. We ended up with a beautiful 2021 Ascent and the entire process was very easy. The other employees also entertained our 18 month old daughter while we went through all the paperwork. I am looking forward to having a great working relationship with this location while owning my new Subaru.

First I would like to say thank you to the scheduler, she was very professional help me set up an appointment right away, the techs are very knowledgeable helpful and honest, i was initially worried about an oil leak, which wasnt as bad as I thought, so following the techs expertise, manufacturing callback, few other issues was addressed, this will definitely be the go to shop for the Subaru, again thanks guys the price was reasonable, the service was excellent, i will definitely be back, for preventative maintenence following a stricter schedule, again thank you The Mike Slap team.

Easiest car purchase experience ever. Our salesperson was excellent. Thank you Alyce!

The salesman, Jack and the finance guy, Chris, we’re awesome. Friendly and dedicated to getting me in my dream car. They worked hard to get my payment where I needed it to be.

The staff at Matt Slap Subaru are knowledgeable and pleasant. The purchasing experience was efficient and very friendly. Kudos to Christie and Ashley for a great experience.

We had a great experience purchasing our 2021 Forester Sport. Alyce was easy to work with and answered all our questions. I liked that the dealership didn’t feel like it was trying to take advantage of us, we felt completely satisfied with our final deal. Hopefully this SUV will be everything we hope because I would love to deal with Matt Slap in the future.

I only went to the Subaru dealership to drop off my daughters car for a recall. I have to sayit was one of the best car experiences Ive ever had. Customer service was phenomenal. They had a valet service to pick up my car and return it to me. As he was driving up I noticed the car was wet and I asked if he washed it,and he said, of course. I have never owned a Subaru, but after this experience, my next car may be a Subaru.

Excellent experience all around for me and my wife. It was a quick, painless, experience to buy our first car together. Fair negotiations without the usually headache that people talk about. I came here because a friend recommended Matt Slap to me...so count this as a recommendation for you buy your Subaru from Matt slap!

I havent bought a car from a traditional dealership in over 15 years. But, the whole team (Jay, Chris, and Ashley) made the experience quite pleasant and very easy. They renewed my faith in purchasing a car from a traditional dealership again. Thank you for everything!

Mark was great. From the moment we interacted with him we felt valued and wanted to do business with him. Everyone was accommodating and the experience was great.

The Subaru team was super friendly, everyone helped to make my car purchase as smooth as possible. I would definitely buy again

I was more than happy with the service and the folks at Matt Slap Subaru. Everyone was professional and kind, and the service was done in a timely manner. There is no other place that I will take my Subaru for service. In fact I will be getting my oil changed in the next couple of months so its back to Matt Slap Subaru in Newark Delaware.

I only have praise for the staff. From the moment I walked in I was greeted by a manager and taken to the staff to register. Special kudos and praise to Nick who save the day. He had downloaded my past car serviced and when I asked for the 30K milehe reminded the other staff taking care of me that iWhat I was asking for had been performed in June.That was ethical and it also saved me money. And let me tell you I will always ask for Nick. I will continue having my car service at Matt Subaru.Thank you for outstanding service experience.

Prompt and efficient. A great place to buy a Subaru and have it maintained

I stopped in for an oil change and received fast, efficient and friendly service. Loved it!

I greatly appreciated Pat’s outstanding customer service in giving me accurate assessment of what needed to be fixed with timely follow up on the repairs and cost of my car. She also provided me with a complimentary car so I was not inconvenienced without a car. Most importantly, her warm and friendly demeanor made this experience smooth and less stressful. I will be using Matt Slap subaru for all my car services because of Pat.

Everything about my experience was an absolute pleasure! My initial point of contact (as I found vehicles online) was Internet Coordinator, Tucker. He could not have been nicer. Very knowledgeable & helpful. The true shining star of my experience was my Sales Consultant, Alyce! Not only did she come in on her day off but she made both my daughter & I very comfortable as she walked me through the vehicles I showed interest in & ultimately purchased one. Her kindness & attention to detail are top notch! The Finance Manager, Chris, was also very accommodating. Fast, easy process & informative with all my questions. Even when I had to return with paperwork I didnt even have to get out of (my new) car! The General Sales Manager, Larry happened to be outside. He took my paperwork passed it to Finance Manager, Greg, who let me know everything was in order & I was good to go. However, he went back inside to retrieve an item I had left in my trade in...again, never having to get out of my vehicle. I chose to name each individual from this process because they all deserve recognition! As a team they seamlessly worked together. As individuals they went above & beyond (especially Alyce) to make something I would generally dread, buying a car, a complete joy. Ive very rarely given a top score for any review but this experience deserves a perfect score.

They were to service my air conditioner and had trouble with the unit that pressurizes the refrigerant. Being quite hot outside, they didnt want me to take my car back without air conditioning, so I was set up with a loaner vehicle until their machine was repaired, which I thought wasa very considerate gesture.

Great experience buying at Matt Slap. Our sales representative, Collin, was fantastic. I highly recommend.

Excellent experience! On time appointment & completed in 45 minutes!

I took my car in for an unscheduled oil change. I was in and out within an hour. During the service I walked into Newark and had lunch. NIce location and nice service.

I came for a walk-in oil change, but they were able to do my full 60,000 mile maintenance. I was very pleased that my service person checked my records to see if any of the scheduled maintenance had been done recently. He saved me money! I also appreciate the convenience of the shuttle service, and the call to update me on the service.

I took my Forester for a recall for rear coils, and was so pleased with the service and friendliness of the employees. Michelle, the young woman who checked me in, couldnt have been any more accommodating, friendly, and helpful, and I thank her for that.

Most friendly associates at the dealership! Very attentive with all questions asked! I highly recommend them! Collin was a great associate to work with

I know I can definitely get cheaper services elsewhere. However, I bring my 2013 Subaru Outback here time and time again because I know it gets done right every time! They only recommend items that need to be done and dont try to upsell me which makes me trust them more than other places! Thanks for all the years of service for both of my Subarus.

Everyone I have worked with here has been pleasant, customer focused, and efficient. It is a pleasure to visit this establishment.

Christi was awesome! Traded in my old car and walked out with my new (to me) Subaru within the hour! Would highly recommend the team at Matt Slap if you’re looking for a new car.

This is the best experience I’ve ever had at a dealership. I did thorough research on the vehicle I wanted and this is truly *no haggle pricing*. Michael Donnelly is a master at finding you the best car to meet your needs with the best payment plan. This was a low pressure experience and everything went so smoothly, I was in and out within 2 hours with my dream car, a reasonable monthly payment, and the lowest interest rate I’ll probably ever see. Thanks Mike!

Good service, took care of recall re AC all in timely manner. However did not address notices we received about an Eyesight issue. Concerned

My experience at Matt Slap Subuaru was amazing. I took my car to be serviced and I was very impressed with the professionalism and the time taken to detailed my car. The workers were very friendly and provided me with a free car wash. I highly recommend this place !

This is my second Subaru from Matt Slap. I have always had excellent service, fast & courteous attendance & never been disappointed. They never sell me what I dont need. Thats why I keep going back for my best deals & service.

Matt Slap Subaru is very accommodating and good at making you feel important. I asked them to pick up my car so that I wouldn’t be exposed, and they willingly did it with no issues! They showed concern for me personally. You gotta appreciate that kind of service!

Nice service. Fair price. Nice staff members easy to communicate with. As a minority woman, I always feel uncomfortable at dealers. However, this place always makes me feel comfortable, and I trust them working on my car.

Never thought I would describe buying a car as a great experience. But thats exactly what buying a car from Matt Slap Subaru was..Very friendly and efficient process. They were able to locate and bring in the Forester of our choice and 4 hours after walking in we were driving out with our nee Subaru.

Purchased and continue to service my Forester at Matt Slap. The service is great and I know the work is being done is by the very best.

My tires were rotated. One of the valve stem covers was not put back on, so Im going to have to purchase one at the auto supply store.I was offered a courtesy car wash, but my car wasnt washed.Oil was spilled on the engine, so there is a burning smell. Maybe if they would have washed my car they could have sprayed off the engine.To me, its little details that make for good customer service.

Not pushy. Friendly. Quick.