Kris is extremely knowledgeable when it comes to insurance. I lead a busy life and insurance language is as foreign to me as Spanish. I just paid my insurance premium and hope that I will never need to use my insurance. I am depending on Kris to monitor my insurance portfolio (Auto, Motorcycle, Home, Rental properties, Umbrella policy, Life) to make sure that I am properly covered.Last week, I was thinking about renting a motorcycle for my vacation. I called Kris to inquire if my motorcycle insurance will extend coverage to my rental bike. Like most people, I assumed that a rental motorcycle will enjoy the same coverage extension as a rental car. Kris did his research and informed me about the gap in my motorcycle coverage. He informed me that a motorcycle is defined differently than an auto. As such, liability will extend but not the physical damage (comprehensive and collision) when I am riding a rental motorcycle. Imagine my surprise! I would not have otherwise known if Kris had not brought this news to my attention. Kris has not only saved me money, but he has saved me a ton of headaches by ensuring that I have the right coverage. So instead of renting the bike, I bought a new one for my vacation. I am not risking my financial future on any assumptions. Thanks to Kris, I am much more informed when it comes to insurance matter.
I had Kris Chan and State Farm insurance for years. I know I could probably get cheaper insurance elsewhere. in my opinion, low price does not equal great value. I feel the great service and friendly people at Kris office is well worth the premium I am paying. Besides, it is too much hassle to switch company every year just to save a few bucks.
My family and I have been going to Kris for at least 3 years, all very satisfied. Recently I had some issues dealing with a claim. Kris and his staff spent lots of time with me to ensure everything was handled properly. Any time a question or concern arises theyre only a phone call away! I greatly appreciate their help and remain a customer because of it.
Kris is an excellent insurance agent because he is knowledgeable and very pleasant to talk to. He and his office staff are trustworthy and always make sure things are done right. Recently we put our new puppy on a Personal Article Policy, and the whole process was quick and easy. Wen I got involved in an auto accident, they processed my car accident quickly and the car damage was fixed by the best auto repair shop in the Bay area. I am just so glad to have Kris handle all my insurance policies.
Kris and his staff is great. Friendly from the moment I walked in the door. No need to wait as someone immediately asked how they can be of service. I took care of my business and got my questions answered. Great office and staff.
Just like a good neighbor....I met Kris when he took over for my longtime friend/agent Frank Haas. I have to say that Kris is just the guy to go too. He is very knowledgeable when it comes to insurance. His personality is the best and is ALWAYS ready to talk to you. I am depending on Kris to monitor my insurance portfolio (Auto, Home, Umbrella policy, Life) to make sure that I am properly covered. Today I had a question about coverage(if I had the right amount) and he spent 30 minutes on the phone with me to make sure that I was comfortable with what I had and that I had all the right discounts. His staff is always helpful and Chantelle is a pleasure to work with. No pressure to buy but he makes sure your have the right coverage. Call him
Kris has been my familys insurance agent for years. He is knowledgeable and prompt. We are very satisfied with Kris and his office.
Im VERY pleased with the service provided by Kris and State Farm in the wake of my recent accident (which, by the way, wasnt my fault! ;-) ), and Im delighted with how easy and seamless he and State Farm made it for me. They made an unfortunate situation much more tolerable than it might otherwise have been.
Kris has been handling my insurance for years: autos, residence and income property. Hes very helpful in choosing the right plans and when I had a claim he walked me through it and I was reimbursed much more quickly than I expected. I trust him completely.
We are very happy with switching to Kris Chan, State Farm insurance. Even though we are not saving as much as we thought but we are very satisfied knowing that we are properly covered. Sometimes. Price is not everything.
Regarding Kris as a State Farm Agent: I find him very willing to be of any help he can, very professional and knowledgeable, and extremely pleasant with which to work. While I am extremely sad that my former agent, Frank Haas, had died, I am not unhappy that Kris had taken over the office. I look forward to working with him in the future.
Kris has been handling my insurance for years. Hes very knowledgeable and helpful . Most importantly, he is prompt in his response whenever I had questions regarding my policies. I trust Kris to take care of me.
Staff does not answer the phones. Hangs up upon answering.
I asked a question and within minutes I got the response.
For many years, Kris has been taking care of my familys car, homeowner and life insurance. Whenever we have questions about our insurance policy, Kris is always very prompt and courteous. At the same time, his insurance knowledge is very profound! We are very satisfied with his service!