Always fast, courteous and friendly service
I just made a switch to Broujos State Farm and Robyn has been so wonderful! She answered all questions promptly and made the transition very smooth! Thank you so much!!
Emily took care of all my questions with a great personal touch. Thank you.
Very friendly and helpful . Got the discount double check lol
Great customer service, I have gone through a couple totaled cars and they have been fast to push claims through everytime so I was able to get another car quickly.
By far the best customer service I’ve received from an insurance company. Very fast and efficient.
I cancelled my car insurance since I sold my car and moved to other state. The agent asked for a cancellation confirmation form and she replied yes according to the signed form. I firstly did not find any refund to me and then a unexpected charge to me for another month. The manager replied to me that I did not pay since XXX in a very rude manner and I was completely confused. They promised to refund me finally after I showed my information. I do not know if customer need to provide personal information like where they are relocating due to job requirement and whether they are going to buy a new car or not to cancel the insurance. State farm is not a small company but if they continue to have service like this, I would not bet a big growth of their business.
Excellent service
Good insurance agent.
Great team