Have always been impressed with staff’s professionalism and quick response to my questions. Jackie Slone reviewed my coverage with me today; she was very thorough. I appreciate the great service.

I love this office and team. They have made every step of my insurance journey easy by always answering my questions, seeking to help me understand the value Im getting, and easing my mind when dealing with stressful accident claims. I can always rest assured that they will have my back when needed and their friendliness and helpfulness empower me to know exactly what I need, what I have, and how to go about any insurance-related process. I will always highly recommend them!

This office is always looking out for my best interestand I appreciate their great customer service.

I spoke with Jackie the other day to take a look at my policies. She was not only super friendly and professional, but she was well prepared with all the important information and available updates. The call was super productive and I left feeling that all my questions were addressed!I would highly recommend Jackie and Erin Curtis State Farm for your insurance needs!

Erin Curtis and her team are top-notch, and have been able to work with me to come up with cost-saving options for insurance. I currently have 3 vehicles insured through their office, as well as business and homeowners policies. They are very good at evaluating your current plans and coming up with ways to get the best coverage possible at the lowest cost. State Farm is a great company, but Erin and her team make it even easier to buy insurance.

I’ve been a customer of theirs for years as they cover our homeowners insurance as well as our 3 vehicles and they provide superior customer service! Each time I need a new policy added, Jackie is over the top helpful and gets to it right away and is always available if I have any questions! Erin and her team are great and always pleasant each time I reach out, cannot rave more about this team! 😊

Erin is great to work with and genuinely cares about her clients needs and recommends policies to fit each situation.

Erin and staff have gone above and beyond for me. I’m a customer for life.

This agency is great! They give excellent service and advice. Pricing is competitive and fair.

Making phone payments is easy and today Ashlea was very friendly and courteous.

I could not recommend a better agent or agency. We are so very thankful for Erin’s guidance, wisdom, and assistance with our MANY insurance needs and with all of our questions. We have had other agents, but Erin and her team are one of the best. If you are looking for a sincerely kind/patient, responsive, honest, and incredibly knowledgeable agent, Erin is the one.

I stopped in Erins office on Tuesday to pick up a policy and was reminded once again, how fortunate I am that several friends recommended Erin and her staff 2 1/2 years ago. Erin, Kate, Jackie and now Josh treat me with respect and friendship whenever I stop or call for something.Prior to moving our business to Erin, I had been with State Farm all of my life and had had about 7 agents in several different states and our life insurance was with a different company. We have moved all of our life insurance policies to her office, our children have opened IRAs and we have several CDs. The relief that I felt as we slowly and surely have gotten all of these things in order and a relief that we have such a knowledgeable staff keeping track of each of these policies.

Erin is the most helpful instance agent I have ever used. Her assistance and attention are second to none. I will be a customer of hers as long as her doors are open

Awesome people little pricey would definitely shop around

Erin and staff have always provided the best experience in regards to insurance needs. Erin is the only agent that has taken the time to go through my policies and provide us advice based on our needs. Best agent Ive ever had!

After starting my insurance here, the next month I went in to pay my bill, and they remembered me by name. That amazed me considering we had only met the one time a month earlier.

Great staff and very helpful.

Moved from California and I was with State Farm and my agent there for 25 years. Erin and her staff are terrific! Professional, courteous, helpful, and kind. Erin made herself available to me on a Saturday morning to help me - I couldnt have asked for anymore. I whole-heartedly recommend her.

Erin is great to work with, her staff is always friendly and knowledgeable.

What a great team to work with!!

Worst experience in my 40 + years. I have had STATE FARM INS since I was a teenager. That should count for something, mean something, not at this agents agency, No. Erin takes no responsibility for her actions or staff, in fact she has enough assistants to not handle the work herself or even meet with a customer who requests it.This agent cancelled out - of my Saturday appointment the afternoon before, because: I have a church meeting, sorry! So I never met this woman, but her office messed up my insurance so badly, my rates have $$ gone UP thank you so much!In 30 years of car insurance my rates have never gone up because an agent cancelled out of a meeting to explain what exactly all the fees were for. No they gave me a stack of papers, I have dyslexia & disabilitie(s) and I made that very clear several times. Instead I get a lengthy email from her Office Manager about everything she did, in 3 pages worth of an email resating everything I already knew, like a spat with a nasty neighbor, on and on. Thtrea I get another email from Miss Erin about how how great her agency is and she backs up her office manager 100 percent!Did I mention No CAR accident was involved with this hot mess? Just establishing a new agency because I moved to Ohio? I think any driver knows, that if this is what goes on before car issues occur, a time where you are already stressed out and maybe in shock and upset over an accident, is this how you want to be treated?The only good thing from this office was the young man, who was extremely polite when I walked into that office to sign documents. Was not the, I guess case worker, the manager, nor the agent heself. A kind office assistant, more assistants I ever seen or dealt with ever at an insurance agency. This young man said things like: No problem, yes I can help you with that, My Pleasure.Now when I think of car insurance I cringe & think of this terrible treatment, experience, the report I made to STATE FARM CORP. I also found out, a good thing to know, State Farm agents, not the corporation like I thought is where service begins and ends. That thing, unless you say the word escalate, matters stay just between you & that agent unless you switch agencies. State Farm 800 corrected the wrong address this office changed incorrectly after I personally corrected to my address, not my landlords office, I changed all that online and they changed it back to an incorrect address.The State Farm 800 lady in 15 minutes explained nicely what that stack of papers & divided out what 6 months of combined payments were for me, what I asked for to begin with. Do you want to know what your MONTHLY bill is and what the fees are and what the payments are for? Do you have to tell agents that chunk sums are not really what you want to know, but the bottom line monthly bill is? Now you get in a car accident, a deer jumps in front of your car, you want to deal with telling an agent, sorry their assistants to explain in plain and simple terms? I had car issues, traffic bumps and you want a nice person to make things easier, dont you? And if you are older, maybe a baby boomer like my parents, you want them to have someone who understands them and help them not create stress for them.All this happened and got heated thank you, over Christmas. During that time I had another local agent, FARMERS INS close by gave me fruit for Christmas because she loves my dog and we chat, and I sat down in her office, no problem and went over car and renters insurance nicely, like a neighborly business does. Glad Yelp and Google offer reviews because Car Insurance is no little matter and it costs a good portion of our income. Unbelievable

Great team!

Hate u people cost way to much for nothing

She took care of my automobile needs!