Very rude. Not on time. Keep pushing back the said time. Waste of money and time. Avoid using this service

I had gotten myself stuck on a small snow bank outside of work. I had a coworker try to shovel me out, but the snow had me by the chassis. I called GEICO Roadside to help me out. Gil came to my aid. He was very professional and cool to talk to. In my opinion, he thought outside of the box on how to get me unstuck.I definitely recommend him!

Called 5 minutes after the ETA, to tell me they wont be there, and to wait another hour. They said they could not provide more timely info because the driver did not have a phone, that it was stolen by the customer just prior. I guess it could happen. Or perhaps the driver is Amish.Regardless, if youre insurance / toadside assistance (for example GEICO, AAA, Progressive...) assigns you SNAP towing, suggest you cancel right away, and keep canceling until you get someone else. In my opinion youll save time in the long run.

Gee was our tow truck driver tonight and I must say he went out his way to make sure he can help, was friendly and professional. He stayed for almost an hour (maybe more) trying to start the car so I wouldnt have to call another tow company.

I was stranded with a flat in Manhattan, my driver was professional, helpful and hooked me up with a local tire shop for help. I’m unbelievable grateful for these guys!

The guy showed up to tow my car. He tried to jump the battery and when that didn’t work, he got back in his truck and left saying he couldn’t access the car to tow it. He didn’t try to move the car, try to load it or do anything before he sped off. I had to call another provider who was helpful and towed my car.Find other guys to tow. The driver was angry, aggressive and unprofessional.

They really went above and beyond for me when I was stranded in the middle of Manhattan. The driver was friendly and lovely and helpful and the rest of the staff that I spoke to seemed the same. Thank you!

0 Common sense people. Worst in all the ways possible .

Great people and very good customer service 👍

My vehicle was dropped off in the middle of the street where large commercial vehicles are constantly turning which created traffic, to make matters even worse the person who dropped off my vehicle didnt even call me to let me know so the vehicle was outside sitting alone with the window down and my car key out in the open. This is really unprofessional.