Diana Babayeva is hands down the best broker my friends and I have ever worked with. We reached out to her about a building she is brokering for late last night and i received a response from her the very next morning. She responds very quickly and was super flexible with the viewing time and date. When showing us the apartment she was not just knowledgeable about the units she was showing off but every aspect of the building as well as special amenities and partnerships with the building available to prospective tenants. She took time to go through everything slowly and in detail, not once rushing to move on to the next thing. Her patience, knowledge, and overall professional demeanor was absolutely amazing. She showed us 3 apartments and after the first apartment showing she TOOK NOTES on our preferences and adjusted based on that! How cool is that?? She knew exactly what we were looking for because the next two apartments she showed us had my girlfriend and my best friend speechless. After we knew what we wanted she made sure to explain the application process and that she would be the one to help us along the way and again still super helpful. Diana is a star in her field and I hope BOLD realizes the gem they have. Thanks Diana once again. Cheers :D

Diana Babayeva is absolutely incredible. She is very efficient, professional, and friendly. She made our entire moving process a million times easier. She has great communication skills, an eye for detail and beautiful apartments, and is simply a joy to work with. We absolutely love our new apartment. Cannot recommend her highly enough. We reached out to her based on a StreetEasy listing and she got back within 24 hours.

Diane Babayeva was the best! Super helpful with everything and it couldn’t have been easier. Highly recommend!

I rented an apartment with Bold New York in the fall of 2019. Wil Glover was the person who oversaw the signing of my lease. Wil was unprofessional and terrible in his quality of service. He was consistently late to our scheduled appointments, even when it was his own office. He was bad at answering his phone, he left me outside his locked office in the rain waiting for him to show up, and he was utterly unconcerned by his lack of professionalism.Most importantly, he and Bold New York rented us an apartment that wasnt even a legal residence. Because of the incompetence or willful sleaziness of Wil and his company, we rented a place that was totally unfit for habitation and has had us bogged down with issues and disputes more than a year later, even after we have moved out! Maybe the company as a whole is fine, but Wil Glover is an ATROCIOUS broker, and no one should EVER considering working with him.

Had a poor experience with Yosen our BOLD broker. My roommates and I sent in an application for an apartment each of us paid a $20 application fee totaling $120 with Yosen. When we submitted to application online on Tuesday (technically Monday but not in business hours), I tried to contact Yosen to ask him if our application was good. He said he would contact us later that day. The next day Wednesday, he did not contact us so I reached out again. He said he would contact us later or tomorrow. Finally, I reached out to the property manager of the apartment, I asked if she had received our application since we did not have any update from our broker. She explained SHE DID NOT RECEIVE our application. Thursday, we resubmitted the application through the property manager directly (Sadly shortly after someone else had been approved we were informed same day). FINALLY, our broker contacted us on Friday that the unit was taken. Yosen also revealed that he had not yet even prepared or reviewed our application. He asked us if we would like him to review and prepare our application for another unit in the building, meaning he had not done that Tuesday. When I asked why our application had not been forwarded before on Tuesday, he said someone else completed the application before us and he submitted that one. While these circumstances are completely understandable, he was busy and someone submitted before us, it was completely unprofessional the lack of communication. During this whole week, while we waited for a response we lost the opportunity to apply to other units waiting for any update only to find out our application had not even been forwarded or reviewed. Finally we paid $120 application fee for an application that was not even reviewed by our broker and not forwarded to the landlord. We wasted time, opportunities, and money waiting for an update. The situation could have been avoided if our broker communicated earlier that someone has applied before us. The lack of communication is the complete opposite of the experience I have had with other brokers who are eager to have tenants sign a lease. We would have liked to receive a refund for the application fee seeing as no service was ever done with application we filled out; application was not reviewed or forwarded to landlord.

Poor service, everything lies especially agent Stefania Rovera. If you have any questions I would be happy to answer you in an email about my horrible experience, and I will make sure to report what happened today to the NYS

We had a great experience at Bold New York with our broker Diana Babayeva. She was clear, professional, and flexible to work with our needs. It was such an easy and quick process to find a great apartment in our ideal location. We have recommended the service to some friends who are also moving this summer.

Bold New York has the most professional and engaging workers.Diana Babayeva was so helpful answering all of our questions and making sure we knew everything our new apartment had to offer. She was patience, polite and refreshing from other professionals that we have encountered in this business. From showing us the apartment to finalizing our paper work every step of the way she was very professional and approachable.

Reliable broker for a smooth transition into my current apartment. Ive had the pleasure of working with Diana Babayeva over the last year.Diana is nice, cheerful and professional, and has always responded to all my questions even after helping me secure the apartment.Bold New York is generally known as being one of the more dependable, non-sketchy broker groups and Id recommend them to anyone in NYC.

Work with Diana Babayeva! She has continuously been the most helpful agent I have ever worked with. I met her over a year ago when she helped me find a neighborhood I could later settle in to. When I was finally ready to move, she quickly (and what seemed like effortlessly though I doubt it was) found me a place within two days.Diana helped me patiently through the whole process and personally made sure all my concerns were addressed. Even after the move she checked in on me to make sure I felt comfortable and safe in my new home.Diana listens to her clients without forcing her opinions on them. Location, finances, and safety were my main concerns, then appeal and amenities were last ..... she found a place that took care of every single item that was on my list. She made my transition from out of state as painless as possible. Thank you Diana!!!

Kat was amazing! I was in NYC for a week to find an apartment for my upcoming move in less than a month. I was behind stressed and tired if looking, Kat quickly calmed me down and showed me an amazing completely renovated apartment. I was able to be be approved before I headed back home!

Customer Service,Customer Satisfaction and other Corporate goals are the essential criteria for any Service Provider.Most of them feel that their job is done when they meet such targets.It is an occasional and a rare entity, to see someone, who goes beyond just such banal goals .Ms Diana Babayeva is a fine example of such exemplary employee who has imbibed the humanity factor into their work-ethic.The credit goes to all such employees that make an organization prosper and a great asset to such firms.It is certainly not easy to function with the same verve and motivation beyond a few years of real-estate service without burning-out....and Ms DB is certainly belongs to a LEAGUE-PAR-EXCELLENCE.Thank you,Ms.D and to Messrs.BoldNYC

Booked an open house tour at 6:30pm and we arrived just on time. Agent Lashara Pratt arrogantly asked us to wait for another 20 minutes or come back on another day only because she failed to manage the time for previous batches of visitors. Told her my wife was pregnant and we drove a long way here to see the apartment to see whether she can respect our appointment. Totally got ignored and she hung up our calls twice. Finally we just left without seeing the apartment.

Recently relocated from Houston, Diana was incredibly on top of the whole apartment hunting process. She was a pleasure to work with, professional, well informed, punctual, and was able to provide various options within our price range. A+ would use her again.

Had to relocate from overseas. Found an amazing place. The agents I dealt with were all very knowledgeable (Andrew and Todd). Highly recommend!

I cant thank Maggie Bedrossian enough for helping my daughter and roommates navigate through their first apartment search and rental.When we met to look at apartments I was struck by her honesty and patience with these neophytes!My daughter raved about Maggies accessibility and quick response to texts and emails with all her questions.Maggie helped make what is a stressful experience a lot more humane.

I came from Germany and this company helped me find my apartment. The agent I worked with was called Mike Smith. He did a wonderful job and was very pleasant to work with.

Literally stuck for 12 months in what me and my roommate would consider one of the slums developments of New York because of the realtors at this firm. No hot water (including today where its single digits), no running water, no working heat, etc. Stuck in this contract for a year - terrible. Go to a reputable broker like Douglas Elliman or Compass. Save yourself the headache.

While we did get the apartment we wanted in the end, the process of doing so was not an easy one.The person we dealt with would not answer emails, was rude when I asked to reschedule our lease-signing appointment because he had not told us that the office hours would not apply to us when coming in for signing, and did not get the issues I raised weeks before we moved in fixed. We were not informed we would need a key release form to pick up the keys from the super company, we were given the wrong keys to the building, and we were not given the keys for both doors in our (railroad) apartment.I have contacted them since we moved in to raise the above issues and have not received an apology. I have also contacted the MD to complain, who has not responded to multiple emails detailing our poor experience.Not sure if this is just how things are done in NY, but even so, getting someone the correct keys for their apartment is the most basic of standards to meet.Steer clear unless you want to spend your time calling them, sending follow up emails, and traipsing around Williamsburg to get forms and keys you should have been given.We got into the apartment in the end, but it was made really hard by having to deal with incompetent people who quite clearly have no interest in providing adequate service.John Samuel likely got a big commission out of us but it wasnt based on merit, only that we did not want to continue looking for apartments when wed found the one he was managing. And, Julia Segal has had a week to reply to my original complaint email, and hasnt. These are the kinds of people youll be working with if you decide to rent one of their apartments.

As correctly commented in previous reviews, typical bate and switch. When we visited the apartment, it was very different and much worse than the one advertised. Although we came to see a few apartments, advertised by the agency and at a specific open house time, the agent told us that this was the only apartment left. Coming to an open house for an apartment that is no more available at the time of the open house itself is unprofessional and resulted in a complete disappointment and in a waste of our weekend time. We will think twice before considering further visits with Bold New York.

I have rented many apartments in NYC. By far Bold New York was the best firm I have ever worked with! Renting can be very frustrating, so be prepared and pick an agent that fits your personality.

My family and I recently purchased our first home and had an opportunity to work with Milan Jovanovic on it. He came highly recommended through a friend and we kind of expected he would live up to his reputation. Not only that he did, but even surpassed it.It was great to see that he knew the neighborhood very well and more importantly guided us through the actual process and timeline of it, including an incredible negotiation he pulled off.It did take a bit longer to close, than what we expected when we first started contemplating to buy, but because he explained everything when we first met, we knew what to expect now so it worked out just fine.He also recommended using the mortgage broker and an attorney who are on his team which turned out to be a right decision to make. Although we decided on staying with our own attorney, the mortgage broker got us a sweet deal and what is more important, kept it simple. So that was a no brainer.Definitely recommend working with Milan Jovanovic and surely will reach out if we ever need him again.

Typical bate and switch- advertised nice looking apartment when actual left much to be desired.

I was weeks into my search, feeling burned-out, and had realistically seen over 50 options with more than 10 brokers/agents. Was feeling a bit hopeless when I met Petia Neytcheva at an open house I wasnt even interested in. Petia made me feel like her top priority, and went out of her way to find the few places I hadnt seen yet. She even went to bat for me against a building trying to run a scam.Ultimately, we didnt go with one of Petias options (my girlfriend had her own search going), but I was still more impressed with her than anyone else out there. Look her up for your search

Everyone I have communicated with at Bold New York have been professional and helpful.

Broker Jordan Giha was simply a NIGHTMARE!!!! Extremely unprofessional and doesnt understand the words courtesy, manners, or formality amongst others. Not to mention he was late over 30 minutes to his own open house and then gave me an attitude after I asked him if he was actually the broker in charge of the property. His reply with a cynical smirk on his face was.. well Im the only one in charge here, so too bad, do you want to see the unit or not!

Amazing Real Estate company !!

Broker Jordan Giha cancelled on me last minute. Extremely unprofessional & disrespectful.