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Green Earth Pest Control, Inc.
116 W 23rd St 5th Floor, New York, NY 10011, United States
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Green Earth Pest Control, Inc.

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La
Review №1

I hired Green Earth to treat my apartment for clothes moths. Kery was the soul of patience in answering all my questions about how to prepare the apt for the treatment. Dave, who did the treatment, was on time and knowledgable. The cost was reasonable. I highly recommend Green Earth!

Sa
Review №2

We used Green Earth Pest twice - both times they responded very quickly to our inquiries and were set up inspections within a day or two. Our inspector (and his canine coworker) were on time and efficient both times. The whole team was incredibly sensitive and accommodating and totally understanding of what a taxing experience having BB is. Couldnt recommend them more highly.

Va
Review №3

Chelsea at Green Earth is an amazing employee and would be an extreme asset to any company in any industry; she it that good! Chelsea is professional, responsive, helpful, friendly and always willing and able to go above and beyond. She has kept me calm and sane for over 6 years since I first purchased my apartment with uninvited guests. Green Earth solved my pest issues very soon after they were hired. I continue to use the service for maintenance and peace of mind. I have recommended them to everyone I know who wants an eco friendly exterminator.

St
Review №4

I live in a co-op building in Washington Heights. Green Earth is the exclusive extermination service that our co-op uses and our building is infested with mice and a variety of different roaches. Its a really bad situation and *no one* in my building is happy with the service that were getting, but thats not why Im writing this bad review.Im writing because I had a particularly bad experience with Green Earth after they were hired by my buildings management company to do mouse mitigation in my apartment. In short, the service itself was poor and nothing has changed in terms of the infestation in my housing unit - again, poor service is par for the course with these guys and is not why Im writing.What really upset me is that Green Earth would not divulge any details of what it found in my apartment in terms of mouse activity nor would they divulge what compounds or substances that may have been spread around to mitigate the mouse problem when they were here. The explanation for their secrecy, from three rude people that reply to emails there, is that because the management company itself was the client that hired Green Earth, they believe that they do not have to tell me what pest control treatments were used that day in the apartment that I own. Apparently Green Earth takes its bureaucratic and self-assigned paper work obligations so seriously that they feel that they have an absurd duty to cloak pest control findings and, more importantly, the treatments that Green Earth uses, secret from the residents of housing units that it treats when they are hired by co-op boards or building managers to treat individual housing units.Ive got a two year old kid and I just want to know what they may or may not have spread around my apartment and they wont tell me. To me, that is totally unacceptable.EDIT - I stand by this 1 Star review. Green Earths response, which is rife with superfluous details meant to gaslight the readers attention from the primary substance of this review about poor transparency, confirms my complaint when they note that we do not divulge everything about our service to you. That is the essence of my gripe with Green Earth - that they came to my apartment and did not tell me what they found or whether and how they may have deviated from the chemicals that they had planned to use in their original game plan - not their poor service, which as I mentioned, Im used to. Its also notable that the proprietor, Josh A., has reached out to me privately to plead that I take this review down, yet when pressed he still will not share the post-service report for my recent extermination saying that he doesnt have a legal obligation to do so. Therefore, heed this warning based on my personal experience: if you want a company that is going to be forthright with you about everything that theyre doing when they treat your home, do not hire Green Earth.

Sp
Review №5

I highly recommend Green Earth Pest ControlThey explained their services in detail and were extremely sensitive to my concerns about how the service could affect my pets.The technician took his time and identified and thoroughly treated possible problem areas in the apartment.I have not had a reoccurrence. Thank you for that peace of mind!!

Be
Review №6

Webbing moths... They LOVE my wonderful fine cashmeres and wools.They live in the building so I zap them yearly. G Earth is great.

Jo
Review №7

Had called a few different pest control companies and received a recommendation to call Green Earth.Our tenants traveled and brought some bed bugs back home with them. We had several different treatment options from two other companies but they were not consistent in their approach.When we called Green Earth on three separate occasions they asked me to send in a photograph of the bug. The other companies wanted to come out to see and of course, apply a service fee. Green Earth did not do that.Unfortunately, they were confirmed it was bed bugs. They talked with us about our options and we went with them. Green Earth gave us very good information on how to prepare for the service. We wanted to do our part so, these bugs would not come back. Our tenants also had to prepare their apartment.Day of service we received a call from their technician advising he was on his way over to our home. David, the technician showed up on time. He even put booties over his shoes before entering our home. He had a cool Green Earth face mask so, had to have one and he was nice enough to give me one! :)When David was done he reviewed what the next steps we needed to take. He was great! A true professional!Fast forward - we had the Green Earth bed bug dog inspect our home and we got the all clear!!!I would definitely recommend Green Earth!Take care and stay safe everyone!Best,John

Br
Review №8

After returning to our apartment after the COVID crisis, we found an abnormally high amount of cockroaches in our apartment. Working with Green Earth Pest Control was an excellent experience. Joseph came out the very next day and he was excellent. Extremely knowledgeable, took the job very seriously and was super friendly and funny. It was really a great experience and based the extent of the service they provided (Dusting, Gel, Glue Traps and some kind of reproduction poison), Im very confident that this will address the issue. If not, they do a follow-up in a few weeks. Great service and I would highly recommend them. Ask for Joseph!

Ja
Review №9

Very thorough inspection. Pleasant and informative technician who informed me of the good news that I did not have an infestation and left glue traps as a precaution. This was a good idea and saved me the inconvenience of having to buy them. Whenever I called the office, someone polite answered and always got back to me quickly. No hidden fees. Everything was stated upfront and an invoice was emailed as proof of payment. Very professional all around. My first choice for exterminators from now on.

S
Review №10

Just a note of praise for Joseph who serviced my home. He was both courteous and professional and informative about the process. I chose your company because I want an earth friendly approach to pest control. You have done this well as I am a returning customer. Thank you for your commitment to providing an earth friendly approach to pest control. I will recommend you to friends.Thanks

De
Review №11

Thankfully I never had any big issues for them to address, but they were always understanding of my concerns (even if they may have seemed small). They were kind, responsive, through, reliable, and professional. I have recommended them to others who have wanted to use safer pest control methods. Highly recommend.

Al
Review №12

Clear, easy, and effective so far after just about 60 days since treatment. Highly recommend.

Ja
Review №13

Had an ongoing roach problem. Had several exterminors come to treat. Problem would always return after a few weeks. My friend recommended green earth pest control and Im so thankful she did. They solved the problem and we havent seen a roach in months. Great professional service. Highly recommend.

Pa
Review №14

Green Earth Services our enitre 158 unit Coop bi-monthly and does a great job controling and/or eleminating insects and rodents.

Am
Review №15

The exterminator did a very good job and when I called,, the customer service was good!

Ja
Review №16

Really professional and responsive company willing to discuss and answer all of my questions about chemicals uses, whats needed, and spraying with pets. Would highly recommend. Would still be using them if I didnt leave NYC.

Pa
Review №17

We have pest inspection and cockroach extermination services. As we ahve previous experience with bed bugs and as our Coop employs this service, we have them come into our home monthly. All of the employees have been friendly, polite and efficient.

Gi
Review №18

Green Earth was professional, knowledgeable, and easy to work with. Extremely grateful for their quick response and assistance in resolving my pest issues that previous companies were unable to do.

Ch
Review №19

The technician, Glenn, arrived on time and ready to get to the bottom of my waterbug and mouse problem. He figured out where the invaders were coming from and laid traps for both. Glenn recommended how to keep the pests out. I would definitely advised people with pest problems to use this service.

Ju
Review №20

We have used Green Earth whenever a bug issue flares up and they provide effective services that can be adjusted as needed to each client. The process feel safe and is odorless.

Ja
Review №21

What a great company! As a entomologist and a person in the industry I have to say Josh Alpert and the team at Green Earth Pest Control are one of the best!. Josh has contributed so much to others and spread goodwill to other people, that I felt compelled to write this review to urge anyone to trust your home or business with a company that cares for this industry deeply.

Jo
Review №22

Great people! Helped with the issues I was having.

Jo
Review №23

Terrible service - had them come twice a month for months, barely did anything beyond some sticky traps. Still have roaches months later in a very clean apartment. Lazy

Si
Review №24

Not only what they did didnt help at all with the problem, we were refused a free follow up as we didnt take the steps they suggested in the 2 week time frame though I made it clear that we are getting this treatment done right before our vacation and we are out for next 2 weeks.

Wi
Review №25

Tech provides great service and office always responsive.

Ch
Review №26

After they sealed up all the holes in our apartment got a reasonable fee, I never had mice again . They completely solved the problem .

Sh
Review №27

Very happy with Green Earth and Peter, my exterminator. They are friendly, thorough, and effective where other exterminators have not been I first called them in the Fall when we were having a pretty bad rodent problem. The building I live in (downtown Manhattan) had sent their exterminator company out numerous times. All they did was put down traps and poison. Yes they caught some mice but who likes the clean up? I was finally sick and tired of seeing them come out of nowhere (as was my entire family, including the dog!) and called Green Earth. Peter was thorough and effective. Spent at least a 2-2/12 hours finding out how they were getting in (mostly in the kitchen behind appliances and around pipes) and he sealed up everything really well. He went around my entire two floor apartment and sealed every possible entry point they might use. We did not see or hear them again for at 4-5 months. This spring we started seeing evidence of them again. It took a while to schedule a visit (they are busy!!) but Peter came back out and reassured me he would take care of it, which he did. He quickly pinpointed where they had made a new hole to gain entrance and put even more reinforcement and sealed them out. Once again, he was thorough and reinforced the entire house. I feel I can rest peacefully knowing they have taken care of the problem--hopefully for good.

Da
Review №28

Critical: These guys are awesomePositive : Frendliest staff

Ga
Review №29

These folks are always excellent. Not cheap, but worth the money for the knowledge and care and time they bring to the job.

Sh
Review №30

Josh is very knowledgeable and dedicated to getting the job done correct. He educated his employees, provides fair & competitive pricing.

L
Review №31

The company was great. They were thorough and incredibly knowledgeable. They answer all of my questions and then gave me additional information for my own use during after care. Will, Kerry and Chelsea calmed my anxieties each and every time I spoke with them. And the exterminators themselves, Jay and Dave, were great! They explained to me what they would be doing to my home and what to expect when I return. Its unfortunate I came to this company with the issues I had in my home, but I couldnt have been more happier or satisfied with their service.

An
Review №32

Came to them with a big carpenter ant problem that was likely caused by an old leak. I was going crazy thinking about pulling down walls or who-knows-what-else. Luckily, I reached out to Green Earth. I sent them pictures and got an immediate response. The service was professional and more importantly- clean, safe and contained. It has been a few days and I have not yet seen an ant. I highly recommend this firm.

Ni
Review №33

If youre looking for an honest, ethical company, this is it.Im pregnant and was looking for a green pest control solution for carpet beetles. I spoke to Kery: he said that as much as hed like to take our business, he wouldnt recommend it in my state. He then proceeded to give me a long list of steps I could take to control the situation in the apartment: from methods to non toxic products.Kery is a true professional; knowledgeable and empathetic. If I ever need to contract pest control service there is no doubt who Im going to call.

cr
Review №34

I couldnt be happier with my experience working with Green Earth. Green Earth was so patient with my endless questions; everyone there is knowledgable, kind, prompt, and thorough. They assured me every step of the way, and gave me all of the tools and instructions that I needed to make this is painless as possible. I hope I never have to hire them again, but would do so in a heartbeat if I ever find myself dealing with bedbugs again and would recommend them to anyone in need.

Ka
Review №35

Super helpful and friendly. I called a few years ago when neighbors in my building were having roaches and I wondered if I should have them come prophylactic-ly (I hadnt seen any in my place but was worried). He actually said no, I should wait til I see them. Fast forward to Nov 2017 and I did have some tiny roaches. They came and did a 4 pronged treatment ranging from poison to glue traps to something that sterilizes them. And they are SUPER conscientious about being pet safe (I have 2 cats and a dog that I was worried about) and child safe. Everything is done out of reach (either inside cabinets or with a needle-nose applicator in cracks and crevices. )

Sh
Review №36

What a great company. They really do care about the customer. If you want great service, this is the one.

Sa
Review №37

Great friendly service and pesticide free for rodent control.

Mi
Review №38

Made disgusting water bugs a thing of the past and restored my family’s peace of mind!

Ma
Review №39

This service made a big difference! They did a great job. Everyone was very pleasant and knowledgable, I would definitely recommend.

Ju
Review №40

Excellent experience. I had periodic mouse issues for years. Green Earth showed me exactly where the access points were. They treated the walls and stopped up the entrances. Have not seen any of the critters in the months since they treated my apartment.Update 9/2020: used them for cockroaches at the beginning of the COVID-19 lockdown in March 2020. Excellent work again. Green Earth gives me peace of mind and I will use them again as needed without hesitation.

Ma
Review №41

I give Green earth pest control 5+ stars. Great company with a very knowledgeable staff. They helped me with all my questions and concerns prior to service. After the service my pest problems were gone ! I am a fully satisfied customer. Thank you guys at Green Earth Pest

Ba
Review №42

Easy to work with, friendly staff, extremely responsive & professional. Highly recommend.

Ji
Review №43

Always prompt, pleasant, informative with great office support in scheduling and followup. I recommend Green Earth without hesitation!

Pa
Review №44

Green Earth is a pleasure to do business with. The office staff and field technicians are professional, knowledgeable, and very helpful. They have been nothing but committed to helping us resolve our issues in various buildings. As a property manager, we come in contact with many vendors that fall short on service and solutions. Green Earth has been up to our challenges so far. After 5 months of service I have nothing but good things to say about Green Earth. Hats off to Will, Kery and Pete.

vi
Review №45

Will was quick, efficient and explained the process in detail. Saw results almost instantly. I would definitely recommend Green Earth Pest Control.

Sa
Review №46

Really professional and helpful. Great not to have to deal with toxic chemicals in our home, too!

Ay
Review №47

Great service, super knowledgeable staff and very professional technicians. They tackled our bed bug infestation with a very thorough treatment plan and eliminated the problem quickly. I highly recommend Green Earth Pest

Fr
Review №48

Excellent service, super knowledgeable staff and very professional technicians. They tackled our bed bug infestation with a very thorough treatment plan and eliminated the problem quickly. I highly recommend Green Earth Pest.From the office staff to the technicians, these guys rock!!

Fr
Review №49

Very professional and knowledgeable personnel along with timely service as promised. Would surely use them again. Very pleased.

Jo
Review №50

Excellent service! The technician was prompt, professional, and thorough. We are very pleased with the results, no more mice!!!

Ju
Review №51

Nice tech, quick and EFFECTIVE!

je
Review №52

Ask for Glen - he is a total sweetheart to the extreme (even helped me fix my GATE, which is not a part of the services I was expecting!!), super thorough and knows his stuff. Glen is why I will be a Green Earther for life!

Ke
Review №53

I just didnt have a good experience with them. Even though they found evidence of bed bugs, a subsequent remediation firm did not and without treatment I have been bed bug free for about a year and a half since they came to my apartment.

Pe
Review №54

David, one of the exterminators, is perfect, he a is punctual, patient, professional, polite pest controller.He deserves five stars.

Ke
Review №55

My husband and I just bought a new house and a couple of weeks after moving in we started seeing spider beetles everywhere. Of course I freaked because they resemble bed bugs - anyhow we called in an emergency exterminator who diagnosed the problem and recommended a treatment (well refer to them as bad guys from here on out). The problem was that their method of treatment was NOT accurate.Fast forward four visits and over $1,000 spent with the bad guys - I call GREEN EARTH PEST CONTROL because Im at my wits end. Josh immediately provides accurate information over the phone, the first gem being that the treatment method used by the bad guys is not an effective way of treating spider beetles. He tells me to vacuum and also schedules a visit to treat our house.Low and behold, 2 weeks later after frequent vacuuming (all the nooks and crannies as Josh recommended) and just one visit from GREEN EARTH PEST CONTROL we havent seen a spider beetle since.Green Earth Pest Control is lovely to work with, knowledgable and effective. Weve already set up a standing monthly visit to prevent any future issues.-Kels

Ed
Review №56

They really go above and beyond in what they do. Im a property manager and Im impressed. They will make sure the job gets done right.

Ty
Review №57

Top notch customer service. Very concerned for how the customer feels. Highly recommend this company.

An
Review №58

Green Earth is a wonderful service. Rather than spraying liquid poison along baseboards, they target places roaches nest with a paste.

de
Review №59

Very professional and love that Green Earth Pest Control is echo friendly. I highly recommend them!

Gi
Review №60

I had ICKY ants in my kitchen. Chelsea in the office was so helpful to get the exterminator (Matthew) to my house in 4 hours. My favorite part is that Matthew wore shoe covers, because I hate when workers walk into my house with shoes. Thank you Green Earth!!!!!!!!!!

Pe
Review №61

Prompt, courteous, effective and affordable service. Great job team!

Sa
Review №62

Not such a good experience, especially with their gimmick warranty. Had special service 3 times over the course of 3 months and we still have a problem..

Re
Review №63

Fantastic service and that they are eco friendly is a huge plus. I cant recommend the company highly enough.

M
Review №64

Friendly, knowledgeable no spray !No odor or spray ! Relief for pregnant mom, toddler & pet home

Co
Review №65

Very customer friendly office and professional and knowledgeable exterminators.

Do
Review №66

Too pricey for me

Ca
Review №67

Friendly, helpful service, happy to work with Will and crew!

ch
Review №68

From the excellent office staff to the service techs who visit my home, I highly recommend Green Earth, because after terrible experiences with other pest experts, the pest situation in my apartment is finally under control.

Ja
Review №69

On time! Fast, efficient and professional!

Ma
Review №70

Great service. Thank you.

Er
Review №71

Great service from end-to-end

Ty
Review №72

Friendly and thorough

Sh
Review №73

Pending

Information
19 Photos
73 Comments
4.7 Rating
  • Address:116 W 23rd St 5th Floor, New York, NY 10011, United States
  • Site:https://greenearthpest.com/contact/new-york-city/
  • Phone:+1 212-444-1034
Categories
  • Pest control service
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
Service options
  • Online estimates:Yes
  • Same-day delivery:Yes
  • On-site services:No
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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