Worst management I’ve experienced in NYC. They make it extremely hard to get them on the phone. I had to chase them to get back my full deposit, and it was very hard to get a hold of them except of when they wanted money. the elevators were broken most of the time we lived there, and there are a lot of strange people in the building some of which refuse to wear masks in public spaces during the pandemic. I was so happy to leave!

I’ve been living here for a while now and I can’t wait for my lease to end. This is the worst managed building I’ve ever lived at.One of two elevators in the building has been broken for 4 months now and management isn’t fixing it. The other is a small 1925 elevator that management never replaced, which is also used for construction litter, for moving, and for removing the trash. I live on one of top floors with 2 toddlers and it takes us 10 minutes to get an elevator in the morning. it is not uncommon for both elevators to be out of service and for us to have to climb up 7 or 8 floors with a toddler and a folded stroller. Management doesn’t seem to care unless there is an open house in which case they try to make both elevators work on that day it seems.We’ve also had frequent water problems in the building. There were some weeks when there was no water for an hour or two in the middle of the day for all but a tiny drip, and it’s not uncommon to run out of hot water during the day in which case you just can’t take a shower. Management took its time to fix it, and didn’t think that leaving tenants without running water is something that should be handled with urgency.Construction quality in our renewed apartment also leaves a lot to be desired. Doors are of the cheapest quality and tend to break very easily, the insulation is really bad, cabinets are not properly built or missing shelves, window frames are old and bent and very hard to close shut, and so on and so forth.Luca the superintendent is wonderful and tries his best to help, but theres a limit to what he can do when the owners won’t spend a dime to fund proper maintenance. Management is just awful and doesn’t do anything to keep the building running properly except of take good care of the public spaces aesthetics (which is nice). I regret the day we moved to this building.Update Feb 18, 2020: no hot water, not even lukewarm, not at 8pm and at 11pm. baths and showers cancelled for everybody tonight, kids and adults! Elevator still not running, and we’re nearing the 5 months mark.

A weird place with an incredibly rude man on the other side of the line.