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Techtronics iPhone Laptop and MacBook Repair
2578 Broadway, New York, NY 10025, United States
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Techtronics iPhone Laptop and MacBook Repair

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lo
Review №1

The service was seamless. The team was great and quick. I am able to use my 10+ years Mac instead of having to buy a new one. Also it was fixed at a good price. Highly recommend them.

Ma
Review №2

Repairs were done accurately, quickly, at reasonable price. Just ask what phone number they will use to contact you. They called me for a week and I didn’t recognize the phone number. service was great, friendly staff. I’ll go back there when needed.

St
Review №3

Over the last year, both my computer and phone needed repairs. Initially I intended both times to get the work done at the Apple store, but couldnt get appointments inside of 24 hours. I called up Techtronics, was told they could see me whenever I came in. I went straight to their shop both times and was able to pick up my repaired devices two hours later. The technician I worked with was sympathetic, straight-forward and entirely reasonable. I couldnt have asked for better service.

Ta
Review №4

My family and I had such a great experience here. We went in for an iPhone 7 Plus screen repair thirty minutes before closing time, and it was ready in 15 minutes! The person that attended us was very amiable and professional. Also, it was very affordable ($99 without tax) compared to other places that weve been to for repairs. We are definitely coming here again for any repairs in the future!

Te
Review №5

DAVID AND HIS TEAM WERE THE BEST!!I came in with a cracked phone and water damaged on my iPhone 11 Pro and I was scared that I would have to buy a new phone, and I have an emotional attachment to my phone. But yall they were great!!! The whole process took like 2 hours!So efficient! Im going to come here for all my future phone needs.They were also super kind and friendly...the best customer service Ive experienced in a phone store for sure. If your looking for a place to get your phone fixed come here!!!!!!!! you will not be disappointed

Ce
Review №6

Very understanding, communicative, and transparent about pricing and services. Super friendly and genuine team, I have been twice for computer repairs and had have excellent experiences both times.

St
Review №7

Very professional team. They were quick and responsive to resolve my laptop’s battery issue. It took than less than a week to get it ready. Highly recommended!

Br
Review №8

Quick service. Good prices. I will definitely come back when needed.

de
Review №9

I have terrible luck with my 2016 MacBook Pro. Over the past 3 years I’ve accidentally spilled soy sauce on it, dropped it and cracked the screen and the power thing (I’m getting better at taking care of it). And every single time I’ve taken it to Techtronics and they’ve fixed it perfectly! I get my laptop back and it’s a good as new every time! Chris and David are so professional and really helpful! I 100% recommend and they’re super affordable too!

PA
Review №10

Professional Enterprise level service. Excellent work and able to repair phones and tablets that others cannot do.

Ka
Review №11

Loved these guys! I brought in a hot mess of cables, my old MacBook Air, old iPhone, new iPhone, my external hard drive. Felt like I entered an electronics emergency room! Kris and his colleague were friendly, competent, low-key, professional, explanatory.The charges seemed very reasonable.Im older, somewhat technophobic. The relief I felt with them is hard to quantify.

Ma
Review №12

My experience with Techtronics was Awesome! They did an amazing job of fixing my laptop, and I am happy with how everything turn out. I will recommend this place to friends & family, they will not be disappointed.

Fr
Review №13

Good customer service, realistic timelines, fixed my expensive alienware laptop

Br
Review №14

I was referred to Techtronics by my wife who was very satisfied with a Mac repair that they did. I brought in an older model Dell PC that needed a new battery and other TLC. Techtronics gave me an estimate very quickly - price was really fair for parts and labor. Got it back to me within a few days as promised. Kept me informed at each step. I have already recommended them a colleague with a broken iPhone.

Ch
Review №15

TOP DRAWER!!!!!!!! First, the repair was so excellent - everything now running perfectly. But, just as important is the interactions with the staff which were always so friendly, accommodating and helpful - couldnt have been better - love these guys. AND, thought the price was very fair. Really an excellent experience.

Ye
Review №16

Recovered data from an old laptop that just wouldn’t restart anymore. It was efficient and they kept in constant communication.

Je
Review №17

As a first time customer I was extremely impressed. I am big on customer service and this place was all of that and more. Very professional, patient, and great service to my Mac baby. Because I don’t usually go to other places but Techtronics is it. It’s small but reminds me of the old tekserve service store from back in the day. Tech surgical hands for sure :)

Ja
Review №18

Service was quick and efficient. My Customer Representative however was curt and unhelpful and I almost skipped doing business with them.

El
Review №19

I liked that they were very friendly and straight to the point. Took my cell. Put a service deposit down. Called me back to let me know what exactly happened to the cell and how they can fix it and what was the cost. Also they discovered something else wrong with it and gave me the option of fixing it or not and that was awesome because eventually i would of had to fix it. Not urgent but i would have wanted to fix it. I have been to other places before to fix phones not only here in the U.S. but international and i have to say the price for what they fixed was really reasonable and the phone is working like new and i would definitely recommend to anyone using them for repairs because i will definitely be using them again for all my repair needs. Staff is very nice professional and knowledgeable.

Ky
Review №20

Excellent service. I had a salt water damaged iphone that two other places said I had no chance of getting my data back. These guys were able to get it back to me within a week. Great communication, we’re very clear about the process and most importantly delivered what was promised.

Ob
Review №21

I walked in with this dead laptop, I paid $45 diagnostic fee so they can find out what was wrong with it.Hard drive was dead, paid $190 plus tax ($206.86) to replace hard drive. Replacement was fast, picked up the laptop 3 days later (it was my own delay, my work schedule didnt quite match up with their business hours)I have no complaints.I highly recommend this place, I will be returning for any and all of my electronic needs in the future.

St
Review №22

David quickly diagnosed my external hard drive’s issues and communicated a variety of repair solutions to me. I have my data back!

AU
Review №23

This is a reasonable and honest business, focused on quality customer service. They saved me from paying $300 at Apple! Thank you! They even fixed a mistake of a prior repair elsewhere, no extra charge.

Ju
Review №24

Business took the laptop, evaluated it and repaired it. Please note that there is a charge for evaluating the laptop. For a handsome fee they expedited the repair. Having other issues with the laptop now. Nonetheless they are very professional in their communication and business. Not cheap, but worth it.

Ca
Review №25

Excellent service and excellent result in fixing my smart I phone! Carolyn

Je
Review №26

Decent phone screen, better than glass...was promised the bubbles under the screen would go away...they didnt. Returned to show them (months later) that there are still bubbles and was told Id need to pay for a new one...bummed there wasnt a resolution that didnt penalize me. Also reps there werent friendly but thats besides the point.**Update: there was no mention of a discount previously. I was told the only option was to replace the screen and that it would take a few minutes to do.**

Su
Review №27

I have an old iPhone with a cracked screen which had been holding up. I had to take my phone to the upper west location of Techtronics because someone sat on my already cracked phone. The screen was not responsive and o was desperate. The technicians at Techtronics were absolutely wonderful. There were two gentlemen and they were both super courteous. I was assigned to David and he listened to me patiently and carefully. He worked his magic without costing me as much as I feared. The price was reasonable to me and I now have a phone that works well and looks new. My neighbor also told me good things about the people at the store. I highly recommend for their expertise and exceptional professionalism. I will definitely go back for other devices in the future. Tip: pay with debit card or cash so you don’t get 3% credit card charge.

Yu
Review №28

Has to be the best repairing store! Staffs are welcoming and super responsive. My computer freezes a lot and they ran some thorough checks to make sure the problem is nothing about hardware. However the freezing problem remains. They did not charge me any money eventually even though it took them almost a week to deal with my computer, backup etc. They even cleaned the fan. Thank you Kris! Definitely recommended!

Ju
Review №29

Loved this place! Very communicative and they great work on my old Mac and made it like new for a reasonable rate. So grateful to have found them and will happy work with them again.

Ma
Review №30

Ive been using them for years, very happily

Ki
Review №31

I will be returning with another laptop that needs repair. They were friendly, professional, and fast. I took my laptop to them on Wednesday and they called on Thursday to say it was ready.

Be
Review №32

I had a cracked face on my IPhone and the AT & T rep told me they did good work at this store. They not only repaired my phone in record time ( under an hour ) but when they realized there was a tiny bubble in the new glass they had put on, they redid it- no questions asked. I highly recommend this business.

An
Review №33

Quick response. When I said I needed the computer for work they said they would work as quick as possible. I was pleased with the turnaround. And they explained the issue and made me feel comfortable that it was resolved.

Bl
Review №34

The team at Techtronics were knowledgeable, professional and efficient. They repaired my seriously damaged iPhone faster than I expected. I’d definitely recommend them!!!

Ca
Review №35

Broken iPhone glass. Fixed promptly. Reasonable price @ $89. No complaints. Recommend.

Er
Review №36

Do not come into this place expecting immediate service, even for a walk-in. The staff on-site are all technicians, yet arent willing to look at items on-site.The main issues with this facility, beyond the misleading “walk-in” services, are work ethic, efficiency, and politeness. Dont expect to be greeted upon arrival.When I walked in, Frank was staring into space and the other technician was doing something at his work station. Despite being unburdened with any sort of maintenance work when I walked in, neither employee was willing to take the few minutes to open my laptop and take a look at the fan. Frank was flabbergasted at the idea, and his indifferent tone changed to a disrespectful one instantly. He wanted $55 just to open it and look inside. When I asked them what they were doing (because it clearly wasnt maintenance), Frank became very agitated, but had no answer. I decided to leave before things escalated further.I am glad the rest of you had good experiences. Just dont expect walk-in service, even though the website and website customer service agents both welcome walk-ins. Frank is simply too busy... not performing maintenance.1/5

ki
Review №37

They are amazing! Very professional! If I can give more than 5 stars I would! I highly recommend this place!

Ga
Review №38

The people at Techtronics are Truly incredible! Absolute professionals that know what they’re doing and deliver lightning speed Repairs for whatever your technical problems are!I have already and highly recommend them to anyone who has a technical problem Weather it be your Mac or a PC or your phone

Pa
Review №39

Did work as promised at a reasonable price and quick turn.

Ja
Review №40

Pleasant shop, welcoming, very nice couinter peolpe. They improved my Apple Cell Phones working as much as was possible, and taught me qite a few things I didnt know. Quick, not too expensive, next door to a fabulous ice cream shop. A neighborhood start.

Mo
Review №41

My laptop screen was broken as well as the bezel and they repaired everything as good as new. Definitely recommend and worth the price.

Ly
Review №42

My mini-iPad died from neglect over the last year and David at Techtronics did an excellent job bringing her back to life. Repairs were made promptly and well, at reasonable cost, and I can recommend Techtronics highly. Lynn

Sa
Review №43

Great, communicative team. A little on the slower end but they seem really busy, get in early!

dr
Review №44

Great environment and customer service. service is very quick and reliable

El
Review №45

Service is efficient and friendly. I would happily go to them any time I need a repair or battery.

JJ
Review №46

A trusted friend recommended techtronics to me because I had a newly bought, broken laptop. So I thought why not also take the older laptop as well. To be honest I had no clue what to expect, but both David & His brother along with their staff was assuring, took the time to explain everything, answer my rediculous questions, an educate me on extras about my 2 laptop. At 1st I thought they were too expensive, but after doing research on pricing I actually got a steal of a deal with them. David & his brother are always professional & return calls promptly & made me feel that my personal information on laptops were safe. Thanks Techtronics. Will definitely recommend you!!!!

Yv
Review №47

I have already used these guys twice. Excellent service. I recommend them.

Ed
Review №48

I’m a long time returning customer of many years. I have recommended this location to friends and family. After moving out of the neighborhood I still come back to this location for my phone repairs. Same day friendly service can’t be beat.

Ch
Review №49

I went there to have a iPhone battery replaced. They did the work promptly. My phone was ready within 30 min.

Se
Review №50

The staff are understanding to the issue regarding your iPhone. Their diagnosis is on point. They offer additional wearables if needed. Reasonable price.

Ra
Review №51

These guys were great. Quick, easy to work with, and very professional.

Kr
Review №52

I have a MacBook Pro with damage screen. I called a few places and this one offers the best price and service time. I’m very happy with their repair.

Ed
Review №53

David was amazing and helpful, he replaced my iPhone screen and also the case was bend it in,He explained the service and return the phone in time, price was reasonable.Techtronics is trust place and David was more than great .I do recommend them, thank you !!!!

Ma
Review №54

I brought my friends iphone in to replace her battery. Her phone had a cracked screen but she was hoping that the battery could be replaced without having to replace the screen since it’s an iPhone 7. She wasn’t able to buy a new iPhone just yet. They were able to replace battery quickly and without having to replace the screen. My friend was very happy.

L
Review №55

Great place to repair your phone. Fast and efficient work performed by their technicians .

sc
Review №56

They were able to do in one afternoon what APPLE needed three days

Je
Review №57

The young men are professional and pay attention to detail. I can sense the customer service. Many places today just want your money and could care less about holding on to you as a customer. Ive worked in retail, and to see a customer return because of the treatment he received is always gratifying. Thats what I feel with these young men. And they keep a record of who I am. Therefore, I recommend them strongly 👌

Li
Review №58

David was very helpful and attentive. They have got a wide selection of phone covers too.

De
Review №59

Super nice and professional guys at this place. They repaired screens on our two iPhones in less than an hour, and offered friendly no-pressure advice about various phone related things. Nice selection of reasonably priced cases as well. Will definitely return when/if needed, and we wish them good luck with their business!

Bu
Review №60

I brought them my 10 years old computer when it was broken and I was trying to save my files which are very important for me. They were super responsive, friendly and so professional! They saved my all files! You can definitely trust them! You will not regret!

D
Review №61

Fast knowledgeable and way easier than the Apple store. Friendly too!

Jo
Review №62

They stand behind their repairs - a problem developed after getting it fixed, and they repaired it without an issue and without charging me again. It now works perfectly. Thank you.

Sh
Review №63

This place is awesome. They fixed my Lenovo Legion 5 laptop screen in record time. It looks & works just the way I originally bought it.

Te
Review №64

I needed quick turnaround on an iPhone repair and that’s what I got!

Lu
Review №65

Fabulous experience with David and his team at Techtronics! Saved the day, fixed my lap top in record time and during a snow storm! Great work and great customer service! Highly recommend!

Pa
Review №66

Great work. Reasonable and good prices.

De
Review №67

Very quick response! I got an appointment very quickly. The worker who take care of me was named David and he was pretty awesome and helped me out with no problem :)

Te
Review №68

I had problems with power and mother board in my Dell laptop. They rapidly diagnosed the problems and had it up and running within three days. It has been running reliably since. I was impressed by their professionalism and telephone follow-up. It was great not to have to send the machine back to Dell for repair. A bit pricey, but otherwise highly recommended.

Ge
Review №69

Laptop froze. They fixed it quickly and well.

Br
Review №70

I had them replace front broken glass on my moms old iPhone. They did it right, made absolutely sure everything was working, made whatever adjustments were necessary and sent me home with a great working phone and also a new battery and a shiny new case. These guys are a great solution. and the case I needed couldnt be gotten at the Sprint store since the phone was too old. But these guys had it all.

Le
Review №71

Really grateful to have found these Techtronics. They are professional, fast, do high quality work and fairly priced.

Ga
Review №72

Very communicative, got done what I needed. Not sure about the pricing as I’ve never compared it

Ce
Review №73

The guys are professional, educational and transparent. They gave a great price for a very old problem and it was fixed in 24hrs. Impressive. I highly recommend this place for all your technical problems and advice. Thank you!

No
Review №74

Fixed iPhone screen perfect in under an hour at a great price. Highly recommended

Ma
Review №75

I had an excellent experience with Techtronics and will use them again.

Ja
Review №76

They gave my laptop an extra year of life, no but for real they helped me alot, they deserve all your money lol

bo
Review №77

I love this shop! They told me up-front how much time it would take to fix my MacBook Air. Called me to let me know their progress and options, and decided to expand my memory, which they took take of only in a few hours. Excellent consumer service, very professional, highly recommend.

Ch
Review №78

I was convinced I would have to buy a new phone when I walked into Techtronics. The guys working there were friendly and good humored and conveyed an attitude of competence which made me feel confident that whatever they found wrong with my phone would be legit. As it turned out, it was merely a screen issue and they replaced the screen within hours and at a very reasonable cost. I am thrilled that they are close by (although I hope I never have to use their services again, ha). I highly recommend Techtronics!

Lu
Review №79

Professional, clean, friendly. My iPhone 11 is repaired in 20 minutes. Highly Recommend!

Ma
Review №80

Techtronics did a great job swapping out my old hard drive on my MacBook Air for a larger hard drive. If I had gone to an Apple store they would have tried to sell me a new computer. Kris was outstanding at telling me I didn’t need a new computer and offering me options. David did the actual work and took the data from my Time Machine hard drive and put it on my new hard drive. I lost no data and had an easier time post hard drive swap then I was expecting. Techtronics did a great job and I am very grateful. During a pandemic we need our tech more then ever before. Great job 👏

Ca
Review №81

Extremely responsive and kind, and very respectfully helpful with someone not on par with current generation

Di
Review №82

Nice guys run this place, always helpful, attentive and pretty much keep the timeframe they give you for repair- barring a glitch. They are in my neighborhood so I rely on them when I have a computer issue - which is great. I dont have to go far to get the support I need. D.

Gr
Review №83

I needed an urgent battery repair and David and his team quickly diagnosed the problem and ordered a replacement which arrived very quickly. They got the repairs done straight away. They are great to deal with, efficient and cost effective service, and convenient hours.

Na
Review №84

These guys are super fantastic. I had a dead Screen and they not only repaired it but fixed the mistakes from the last repair. Super responsive, high integrity and knowledgeable. Great team! Definitely recommend them and they will now be my go to repair shop.

St
Review №85

Amazing, impressive, fast, professional, place with reasonable prices, offering great/personal customer service!

Ta
Review №86

Techtronics is friendly, helpful, reliable, and they stand by their repairs! And they are fast!

Qu
Review №87

I have been to Techtronics for a total of 6 times in the past 4 years and I will NEVER go anywhere else. You may ask why and its simple, its hard to find people who conduct themselves professionally and who are straightforward regardless if they keep or lose the business. I have not seen anyone run their business as genuine as the owner of the shops.I have referred countless of my friends and family because I trust that they are in good hands. Especially now when phones are as expensive as they are.

Ka
Review №88

Quick to respond. Worked with me and valued my concerns. Super quick to fix. Super nice guys!

Lo
Review №89

Prompt, expert service. Responsive and thorough too. They serviced my sons mac and fixed a difficult problem. Top notch place. I highly recommend Techtronics.

Ai
Review №90

Amazing service! Some keys on my laptop stopped working, so I brought it to Techtronics in the morning. They were able to fix it within the same day.

Dr
Review №91

Excellent service! Exceptional customer service!

Be
Review №92

Fast, honest service. Turned around a battery/electrical issue in my MacBook in a matter of hours when I needed it done urgently. Super helpful and kind staff, too. Will absolutely be my go-to from now on before the Genius Bar.

Ta
Review №93

They are so kind, inexpensive, and excellent at what they do.

Al
Review №94

Quick repair on cracked iPhone screen. Friendly, great service, good price.

Ni
Review №95

We found Techtronics online and saw they had great reviews as well as as they worked quickly, so we decided to give them a try. We ended up getting to know the crew pretty well being that they had to put in some work on our MacBook haha. We understood that they were doing their job and you cant rush something when you want it done right, they were never rude or impatient when wed call to check up on our computer. They did an amazing job and were glad to say our computer is alive and running!We came back again to get one of our iPhones screen worked on and were able to pick it up the next morning.Definitely recommend their services!

Mi
Review №96

The guys from Techtronics have always had my utmost loyalty as a customer. They have always excedes my expectations with their precision and customer service. I highly recommend them.Michael

A.
Review №97

My iPad was unresponsive, so I took it to Techtronics. Chris couldnt have been nicer! He quickly figured out the problem and called me when he said he would. Then he fixed the issue promptly and now my iPad is back in action! Great experience!

Ni
Review №98

Was taken care of by David in the Broadway location. He expanded my ram as well as installed a brand new software on notebook. The great part about the service was that he ensured all my files and programs was saved in a folder he put together for me, which made everything so much easier for me as I’m not a techy person! Thanks for your support!

Ti
Review №99

Fast and efficient service for a great price. Twice Ive gotten my phone repaired here and they did agreat job both times. I highly recommend their services!

Al
Review №100

This store is very professional and the staff are helpful. I highly recommend anyone for there services in cell phone and PC repair or protection.

Information
10 Photos
100 Comments
4.8 Rating
  • Address:2578 Broadway, New York, NY 10025, United States
  • Site:https://techtronicsmobile.com/
  • Phone:+1 212-960-8785
Categories
  • Computer repair service
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7:30pm
  • Friday:12–7pm
  • Saturday:11am–7pm
  • Sunday:11am–7pm
Service options
  • Online appointments:Yes
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