My landlady booked NY Maids to deep clean my apartment last week, after I read the good Google reviews and recommended them to her. The previous tenants had moved out the day prior and I would be moving in that evening. The apartment key was left for them downstairs with the concierge since neither my landlady or I were in town at the time of their arrival. Therefore, they came, cleaned and left unsupervised. When I arrived that evening I discovered that NY Maids had done a vey poor job. They did not clean the freezer AT ALL (it was quite dirty), they only cleaned the fridge in part, they left rotting fruit in the fridge, they did not clean the dining table (I later wiped it down myself and the food stains disappeared), they left a glass with water on a bedside table, left a food stain on that same bedside table (again, I cleaned it off myself), the carpet didnt look vacuumed, they left large empty boxes sitting in the living room, and the apartment didnt have a recently cleaned smell. About the only thing I was certain they had cleaned were the bathtubs and toilets. They should be ashamed of themselves. It was really disturbing for me to think of surfaces not being wiped down, particularly during the Covid pandemic.

Great Experience!!! I hadnt been to my apartment for some time and when I arrived I was shocked, the dust from the open windows left soot everywhere and the bathroom flood from the upstairs apartmenrt, I knew I needed help fast .... called NY Maids.The next day on the dot, all three arrived and went to work immediately. They brought all their own cleaning supplies, vacum with a special filter (better than a hepa) and cleaned from windows to inside fridge, from top to bottom, spotlessly.They wore masks throughout the 3 hours. Very important for these times.The correspondence with the office was professional and courteous and helped make my life so much easier.Thank you, NY Maids

Best Cleaners in NYC!For starters, Ricardo is amazing!!! So professional! He finds (and eliminates) dirt in places I didnt even know existed. I have worked with Ricardo and Maria and New York Maids for over four years. And not only is the cleaning top notch, the schedulers and phone support staff is wonderful as well! If youre reading this, youre lucky you know about New York Maids.

In just four hours they made our one bedroom apartment look better than we thought possible. I had no idea our kitchen could sparkle. NY Maids ensured they were able to work through any language difficulty, and got exactly the service we wanted. They were on time, professional, and detail oriented. Ive no doubt Ill use them again.

Id tried several services in the city and NY Maids was by far the best. It was easy to make a appointment with them, they showed up promptly (I had a 7am appt!), and actually did more than I expected they would. My place was spotless. On top of that, the woman who did the cleaning, Rosa, was so lovely. I wont be trying any other services! Thank you!!

Showed up on time and did a great job cleaning. Super easy to book online. Will continue to use!

This was my second cleaning service with NY Maids and it was just as good as the first. I definitely plan on booking with them again. Thanks so much for a stellar cleaning job/experience.

I got their most basic service to clean up after my move and before the new tenets moved in. The man they sent over was really nice. He helped me pack up a few loose items and even had the company call me to make sure all the things left behind could be thrown out.

I loved it! I had a great service. I was very happy with the maid service and I always recommend the service to my friends. Pedro did a great job servicing me I think this service is great!

Great company, maids arrived as promised and on time. They actually cleaned more than i asked for. Living in the city is very hard to find a business that you can trust cleaning your apartment and this company very reliable and trust worthy. Rosa N. from new york maids has been very nice and very clean. Highly recommend this company. Definitely get your moneys worth. They also did a steam cleaning service for a bed bug problem we had and currently doing this from time to time now.thanks ny maids

Got an industrial cleaning done on our apartment and needed it done quickly. They were very helpful in setting up the appointment. Wasnt there during the cleaning but the apartment was in great shape when we returned. Now using them for recurring bi-weekly service.

NY Maids is great. Always on time and very thorough when cleaning. The main office customer service is great, someone is always available when I call.

A great service. My regular cleaner was so thorough and cared deeply about doing a good job.

Really easy and friendly service. I requested same-day service (awful I know) but they accommodated and did a great job!

Fantastic service, very pleasant experience. Definitely Signing up for recurring services.