Customer service was very professional keep update the work. The work was complete car driving fine. I would recommend using New Rochelle Aamco.
Very good service explain a lot of good things to me he was very helpful I will be coming back
Milan I’m sorry to say my car isn’t doing well. After picking it up I drove to Shop Rite and CVS. I didn’t get on the freeway. Came home and parked it. No problem. Last night I drove to work taking Shore Dr down Pelham. No problem sounding good. This morning I returned the same way. No bumps no freeway. It started sounding louder. No quiet hum. When I parked in my garage I noticed a trail of water where I’d pulled up and backed in. I went to the front and on the passenger side reddish brown fluid was leaking out of the right front end. Looks like transmission fluid. Of course I won’t take it to work and am wondering if I should even drive it to your shop in the morning. I didn’t hit any bumps or even drive it fast. I work from 7-7:30am. Please leave me a msg. Thanx. No response yet.
A few years ago in April of 2016, my family was returning from spring vacation in NYC in our 2002 Toyota Prius, and the engine kept stalling on the highway and we kept having to pull over and wait a few minutes before it would restart again. Eventually, we had no choice but to take the New Rochelle exit. We stopped at an auto parts store to ask for a local recommendation for our Prius, and they recommended AAMCO on Main Street. Just at the light before the shop, it stalled again and my wife and daughters jumped out and pushed the car the last 15 yards into the AAMCO lot before I could put my foot out! Chris and Marco were there to help us that day, and they quickly diagnosed that the problem was the hybrid motor coolant pump, but they had to overnight the part for the next day. We got a hotel room nearby, went to a movie, and ordered late checkout at the hotel. AAMCO got the part and installed it, and we were good to go, all within 24 hours. They were also super reasonable on their pricing and took really good care of us. I really appreciate Chris and Marco, because we were strangers from out of town, and if they will work that hard to hustle and help us, I can only imagine how well they take care of their friends and neighbors in New Rochelle. If I lived there, I would totally go to them for anything that I needed to fix on my car. Great job, guys! Keep doing what youre doing.
Was asked to pay over $2000 and the same problem was fixed by my car dealership for less $300
After reviewing the previous reviews I can only assume that this AAMCO is under new management. My experience was positive. Chris provided an estimate of repair for a particularly difficult air conditioning repair (blown out evaporator). I am quite certain it took longer than he expected but he honored the original estimated cost.All aspects were handled professionally and with respect. I expect to return for further service.
Wonderful customer service. Made me feel very comfortable that I was making the right decision. Everything explained to me before I gave the go ahead. Drove me home and picked me back up again...how refreshing.
I just had my Hummer H3 there for a re manufactured transmission and Chris and the rest of the guys went above and beyond in repairing my truck. Chris was fair and did his best to keep my cost down.. Thanks guys
Always going that extra mile to make your car a wreck. Do not bring your car their at all!! The Managers Chris and Marcos are nothing but con artist. They talk a good game when you come in and once you you give them the approval to fix your car you are screwed for life. They lie about everything to make you keep coming back. Theres people are NOT licensed mechanics and when I called them on it. They refused to fix the problems they created. Please read all other reviews and Its best to pay the extra money at the dealer because you already know that when you leave with your car from the dealer you can leave with a peace a mind and know you wouldnt have all the problems of AAMCO and Chris and Marcos the con artist. I am in the process of taking these people to court now because they do not do clean honest work and rip off anybody that comes through those doors.
My girlfriend called to ask for a quote on 1 axle replacement and she has the new axle, the guy said it was 175 an hour, 3 hour minimum, and was making her feel uncomfortable with how he had no idea how cars work.
I have been having problems with my car on more than one occasion and it seemed that every place I have been too would always make me feel very uneasy on the type of service they would provide for me until I came to AAMCO in New Rochelle. Nick the owner of this location is great to deal with. He explained everything that was wrong with my car and gave me options on the best way to fix my car without breaking the bank. I would highly recomend this AAMCO to anyone who needs their car fixed by people who can actually do what they say.
Great Service.. I would definitely recommend them to anyone, Smailen was very helpful and professional.
My wife and I were on an extended driving vacation in mid-August when the transmission in our full size Ford van began to act up while in Manhattan. By the time I nursed it in to New Rochelle I knew it was toast. The good news is that I found the AAMCO store in New Rochelle was only 4 blocks from the hotel we stopped. The next morning I called Marco at AAMCO and told him the problem and he told me to bring the van in. I took the van in a little after 8 oclock on Wednesday morning and Marco and his employees got to work on it. They got the new transmission and torque converter delivered on Thursday and by 5 oclock that afternoon had it back in and the van ready. He actually kept the shop open a few extra minutes to allow me to walk to the shop and pick it up that evening. We are back in Texas now after a meandering 4000 mile trip home and the transmission has performed flawlessly. Thanks to Marco, Chris and the rest of the crew at the New Rochelle AAMCO for getting my wife and I back on the vacation road much more quickly than I thought possible and at a very reasonable price.
EDIT: I was charged for an oil change when I did not request one. Oil was never changed, almost caused catastrophic damage to my engine. Please do not bring your car here.I question whether the new owner / manager, Frankie, is even a licensed mechanic. You can bring your car there for one thing and once you go to pick it up, it has many other problems that were never there when you brought it in the first place. They will charge you for things like oil changes without your permission and then argue that it was discussed. Their main selling point is to give people the run around and to confuse customers instead of being completely transparent. Bring your vehicle here at your own risk. The new ownership is terrible.
I regularly go to AAMCO in New Rochelle to do all my car repairs, not only are they great, but they do excellent work. The price is very reasonable compared with others. I refer all my friends and family to this place.
I went to new rochelle, NY location to fix my car and they did the job right away with few waiting time. I am happy with their service.Shadab M
From the time I walked in the door I got a good vibe, the way everyone who worked there came in with a smile and they even talked to one another with so much respect. I brought my car into the shop and Chris ask me what was wrong but what got me was when I said who I was Chris remembered everything we talked about on the phone and he said dont worry we will take care of you and thats just what they did. These men are professionals at what they do and I am truly happy with the work and service they provided. If you are in Westchester N.Y. take your vehicle to Aamco of New Rochelle on main street they will treat you right because they sure did treat me very well. Thanks Guys!!!
Just a truly gifted business man and mechanic! Great at making deals happen,
Great place. Friendly manager and staff. Reasonable prices too
Chris is a knowledgeable mechanic. He explained to me what was wrong and his mechanics repaired it . Im satisfied with their work .and Ill see them in two weeks .A GREAT PLACE TO BRING YOUR VEHICLE FOR REPAIRS .. the shop is as clean as a Dealership.
The manager, Chris, is a criminal!!!! I now know you must always get a written quote of all actions to be taken on your vehicle and all total fees! He gave me a quote of 500-600 to perform a job. He took over a month to complete the task but I did not mind at the time because I figured it would be done well and I had the time. But when it was all said and done, he stated the bill was 1200!!! How is that possible. He stated diagnostic cost was added, but that should bave been stated before doing any work and informing me that is an addition to the total quote and not something I should have known about. And then has the nerve to tell me it is pocket change, the difference in cost. NEVER GO TO THIS SHOP, HE IS A STRAIGHT CRIMINAL!!!
I had my transmission done by the great team at aamco as it was a pleasure and no headaches as got the good price and the work was done before the alot time that was plan as highly recommend them as to the skill level of workmen ship and the quality of service. As it may be cost of the labor and time but they can do magic with you ride ... All I can say bravo.
My transmission started slipping while going over the GWB on my way to a College ID soccer camp. I was in full panic mode with my 15 year old daughter in the car. I limped along in 4th gear until I found this Aamco location in New Rochelle. Chris took my car in quickly, and got me a rental car in minutes, and had us back on the road, we miraculously made it to the camp on time. Even though I decided to trade my car in instead of fixing it, Chris was great, he explained all the available options to me and provided a very competitive quote (I confirmed with my dealer) with a good warranty. He held my car for 2 days also. He really helped out during what was a very stressful situation for my daughter and me. I would highly recommend this shop based on the character of the employees and management.
WORST EXPERIENCE EVER!!!MY CAR WAS STALLING SO I TOOK IT TO AAMCO TRANSMISSIONS IN NEW ROCHELLE, NY. I WAS TOLD THE SENSORS WERE CLOGGED. ONCE THE OFFICE MANAGER, JESUS, FOUND OUT I HAD A WARRANTY NOW MY TRANSMISSION FLUIDS ARE CONTAMINATED.MY WARRANTY COVERED $2000 AND I PAID $2000 TOWARDS A $4,895 SERVICE. AFTER HAVING MY CAR FOR TWO WEEKS THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD BY JESUS THAT THE REBUILT TRANSMISSION AND TORGUE CONVERTER WAS FAULTY.AFTER WAITING FOR ONE MONTH FOR THE THEM TO UPHOLD THEIR WARRANTY ON MY PARTS I HAD TO TAKE THEM TO COURT.I WILL WARN YOU, MY TRANSMISSION WAS NEVER CHANGED. THERES NO WAY YOUR FLUID CAN BE NORMAL AND CONTAMINATED AND I WON MY CASE. THE TRANSMISSION THAT I HAD ON MY CAR I STILL HAVE 1 YEAR LATER. ILL PAY THE EXTRA MONEY AT MY DEALER BEFORE ANOTHER PRIVATE MECHANIC TOUCH MY CAR