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The Sod Farm
8751 Ridge Rd, New Port Richey, FL 34654, United States
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The Sod Farm

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Ke
Review №1

I cannot say how much we appreciate the team at the sod farm on Ridge Road! They gave us a great deal on sod for our church, First Baptist Church of Hudson. I called them for three pallets of sod it with an hour to the side showed up at church. Everyone here is so polite oh, its nice to do business with Christians. Thank you very much from our entire church! I have used them at my home,My church. I will not use anyone else to very good experiences

Da
Review №2

Couldn’t be happier with the sod farm. Called them on a Saturday morning and they had a pallet of St. Augustine here in two hours. It was freshly cut yesterday and it looks great. Much better than the sod I saw at the big box stores and about $100 cheaper.

LA
Review №3

I give sod farms a negative one for not only having the worst customer service but not being able to open their eyes and look at the different grass that they’re sending people and then charging them for more expensive grass when I laid 80% of my yard and premium Bluegrass and I spent almost $900 on 2 1/2 pallets of sod I expected it to be premium blue then when I called back and asked for the other half pallet that I needed to finish he sent me Saint Augustine floratam which is cheap and clearly not the premium blue that I was charged for and ordered. On both invoices I was charged $280 a pallet for the 2 1/2 pallets that I got and for the half pallet that they made the mistake to send me the Saint Augustine. When I called Frank right after the install and I noticed the difference he asked me to send him emails with pictures I sent him about 20 emails with hundreds of different pictures and vantage point to show clearly the grass is not the same I’ve had Trugreen and both my lawn services that I’ve had for years come out and concur that the grass It’s not premium blue but he’s definitely Saint Augustine FloraTam. It has been 3 1/2 months I haven’t cut the premium blue grass one time it has not grown what does Saint Augustine grass I have cut about seven times and he’s growing out of control obviously if you worked at a Sodfarm and you worked there a long time and this is the longest tenured Sodfarm in Pasco County you’d be able to notice the difference between the two grasses are Frank is very resistant and very disrespectful when he speaks to you on the phone talking to you as if you are a child I even had Frank speak to the landscaping guy that did the service from the Trugreen and he even argued with the specialist that does analyze the different types of grass that he treats due to the fact that he hast to use different chemicals for different grasses which cost me more money on my service because he’s treating two different types of ones and Frank still told the guy that he thinks he might know what’s going on with my grass. Frank does not belong working with customers nor reading nor writing or typing nor doing anything that has to do with charging customers as he cannot see any more in his old age I think they need to hire new staff and if you’re planning on doing your lawn with sod I would use PNR sod or gladiator because for sod farm they not only Can’t run the all the sod farm in Pasco County any longer due to their inability to upgrade their computers to receive emails that have pictures and no longer can identify the types of grass they’re charging people for and sending out to their house and still riding up invoices that state that it’s premium blue when it’s clearly Saint Augustine

La
Review №4

Top notch. Great company to do business with. I highly recommend them. Shelly at the front counter is fantastic.

Mi
Review №5

They place was horrible. The guy n women were very smug. Like they are better than anyone else. Plus the sod was junk. Full of fire ants n weeds. So many weeds I was wondering where the grass was. Truly a waste of money. Now I have to treat customers yard for weeds n fire ants. Plus was quoted a price over the phone and later that day the price went up $37 and was changed for the pallet the sod come on. when handling the sod it would just crumble in ur hands.I have so many ant bites on my arms and legs from there sod. I will never shop here again. Service n product was trash.

Wi
Review №6

They will just write “fake review” or “lie” like they do on every other negative review. The sod delivered was horrible looking, I expressed my concerns and they blew me of. My water and lawn maintenance bills can reflect the effort put in to keeping the sod alive. Several months and many hours of work in the sun later, it still looks terrible but it’s alive, so that’s why they got two starts instead of one. The fact that their only response to negative reviews is to get defensive and call everyone a “fake review” should be a clue to how they run their business.

Te
Review №7

I went there for grass plugs. They have several types. Fair prices unlike the big box stores.

Ev
Review №8

Why google for any other place? The Sod Place is the place to go. Stop hunting! Go th The Sod Place where their sod is fresh! I just put new sods on my front lawn last week and I love it ! THANK YOU SHELLEY!

Je
Review №9

Always professional and courteous. We have used them for years and they deliver the same consistency with all their customer service and product.

Mr
Review №10

Customer Service was excellent, prices are fair! I went in and had no clue what I was doing and the lady at the front (Im sorry I dont know her name) was very patient with me and my sister. She ran different prices and gave us insight on everything. She was patient, kind, and very helpful!! I would recommend hands down!! Such a pleasant experience.

Ka
Review №11

Owner saying my review is fake, all I have is new last name. They were here may 2021 in Odessa, FL delivering bahaia sod that looked awful..... Well the Bahaia Sod ended up growing overall with dead patches throughout but about 1/3 of our pallets delivered were unusable bc it was falling apart and looked like hay on the pallets and covered in roaches. (Also beware they cannot deliver to backyards). When we were concerned about the fact that our grass was hay, the person we spoke with/texted was super rude and unhelpful and advised us to water the sod for 24hr straight thats insane and of course we didnt do that......... Do not flood your yards people!!!!! (we didnt but goodness this is awful advice from professionals if someone accidentally believed them as experts 😭)

Ma
Review №12

Great staff! I thought they were very knowledgeable and helpful.

ch
Review №13

By far the easiest people EVER to deal with,i called and had 5 pallets of freshly cut sod delivered to my golf course the next day(and it was delivered the time they said it would be). Not only great service but the best looking sod ive ever had, A+++++

Ab
Review №14

I purchased 800 sq ft of Bahia Sod from Frank. It came right on time and the quality of the sod was nothing short of outstanding! The price beat the competitors that I looked at. Frank also provided me tips for the installation. I could not be happier! Thanks to Frank and his team.

Sa
Review №15

Spoke over the phone before visiting. The phone call was very professional. I was quoted a price for sod with delivery. Later in the day we visited the location. (I believe his name was Ed) that showed us around the pallets of sod. He was VERY friendly and knowledgeable. However this is where the good experience ended. Unfortunately the quote I given went up by atleast $100 in person. Plus I was told that I was never given a quote. I thought this was interesting. I notice a lot of reviews have a response that states that its a fake review. I can assure you this is not fake. I am not even from Florida. I am helping family with their lawn. After the poor customer service we decided to try another sod dealer roughly 15 minutes away called Gladiator Sod. The experience instantly changed our decision. They were very professional and went out of their way to help answer of our question. I rarely do a review but if customer service is important to you I wanted to make sure this is known. I would have given a 1 star if it wasnt for Ed who was very friendly and outgoing.

Bo
Review №16

Very helpful. They even loaded sod Im truck.

Ja
Review №17

Excellent service! Great sod.

Ph
Review №18

PREMIUM PRICES -- INFERIOR PRODUCT. I purchased a few pieces of floratam recently. When planting it, I noticed gaping sections where there was no dirt -- just roots (see pictures). Every piece was like that. I had to go to Home Depot & buy topsoil to add onto their sod so I wouldnt be planting the roots in air. More work & expense that shouldnt have been necessary. For this sod they charged $2.25 a piece. P&R and Gladiator both sell it for $1.50 a piece. I have since purchased P&Rs and it is of much better quality. I havent purchased Gladiators so I cant comment on the quality.Additionally, I might have figured out why some people are complaining they were short changed on a pallet. When I lined up two rows of Sod Farms sod with two rows of P&Rs, there was a 2-inch gap. It appears, in addition to cutting their sod thin, Sod Farm also cuts it about 1-inch narrower than industry standards.Take a look at the percentage of 1-star reviews for these guys in their Google reviews. Like I should have done. Almost 1/3 of the reviews are 1-star. That tells you something.

Ru
Review №19

I ordered from these guys today as my usual go-to place told me the recent rains had resulted in poor quality. I called and was told the sod was fresh cut this morning and was willing to overlook the nearly 25% increase in price to fill an installation contract for a good customer of mine.When the product arrived, I had to refuse it. I was so disappointed. It was dry, had very little root structure if any in some places, and had the yellowing effect already that you might usually see when sod is cut and sits too long.The driver told me that if I did not accept the sod that I should pay the delivery fee anyways.I would consider trying them again as everyone has a bad day from time to time but as you will see in the pictures provided, this is going to be a tough first impression to overcome.

Pa
Review №20

Ordered sod from them because the say that they have fresh sod cut the day before because they own their own farm. I received yellow dried out sod. Very disappointing10/09/2018 update. Sod has weeds sprouting in abundance. Still looking terrible in spite of having professionally sprayed for mold and abiding to the recommended watering schedule. Laid sod form Sod Depot on the next day and it is looking green, full and healthy. If you have a choice, stay away from The Sod Farm or you will regret it.

La
Review №21

Just had a pallet of grass delivered & it looks great. Delivery person called when he was 30mins out which was very nice. Thank you

Jo
Review №22

By far the worst sod I have ever bought! For starters it is $240 for a 400sqft pallet. All of the other places are $220 for 500sqft. I had a deadline so I got it anyway and what a bad choice that was. The St.Augustine had no soil bed and all of the grass was almost dead. The person at the desk stated the sod farm flooded and thats why the sod was that way. The sod was no stacked like all of the other places that I have purchase grass from before. St. Augustine is usually ( grass to grass and soil to soil) but this was stacked soil to grass. I believe this was the reason why the grass looked the way it did. I would never buy from this place again.

Ca
Review №23

PriceyPlus add for palletAnd for using cardThen you have to bring back pallets for refundCalled and they said had itI daid on my wayThey sold it

La
Review №24

We ordered about 2 months ago. Called at 10 min to close on a Saturday, got the quote instantly and delivery of 1/2 a palate 40 min later. ALL of the St. Augustine Sod is 100% successful after daily watering (*5Xday 5 days, 3xday 2 weeks now 1xday) & weed free. Beautiful hearty grass that is thriving. Delivery was amazing, simple easy and a pure joy as we were graced by Yeti the Sod Dog commanding in the passenger seat. Highly reccomend for Product Quality and Customer Service. They make it easy to get great sod.

JB
Review №25

Pleasant and efficent

Da
Review №26

Worst sod I have ever seen. Ive been an Irrigation Contractor for over 37 years and have never seen sod this bad. How could anyone send a product like that out the door. Would never recommend!!!

Mi
Review №27

Was quoted 98 dollars for a 400 sq foot pallet by phone. Arrived and was charged 127 dollars, was told 98 is cash price. Credit cards only charge 3 percent and taxes is only 7 percent so what the heck? Also I was buying cheap sod but not dead sod, this pallet was all browned out, the sod may or may not survive we will see. Pictures of some of the sod still on the pallet will follow tomorrow. Moral of the story is to drive farther next time and get better sod.

Ba
Review №28

Nice guy but product not so great. I ordered 8 pallets and maybe 1 1/2 were good sod. 2 whole pallets were nothing but scraps and ants. Avoid this location!

Br
Review №29

Easy and painless.

Ci
Review №30

Unfriendly and rushed experience. I wasnot only shorted on my order but was over charged as well. I DO NOT recommend to anyone.

Ch
Review №31

Stopped in to see the availability of a couple pallets of sod, and it was delivered within 30 mins! Top notch service!

St
Review №32

Great people and SERVICE

Ro
Review №33

Bahia isnt the best sod out there but the bahia from this place was by far the worst i have ever dealt with. Out of 2 pallets i maybe got a full pallet worth of good pieces. Rest was crumbled up junk. O and they are over priced

Do
Review №34

Grass looks great. I am happy with grass and will be back

Mo
Review №35

The pallets I received were old and half dead. Full of fire ants as well. Could hardly separate the pieces and most fell apart. Notice the numerous bad reviews are all responded to in the same way by the owner....THIS IS A FAKE REVIEW. LOL, just because they suck and someone calls them out on it they claim it must be fake.

Fe
Review №36

Super happy!! They guaranteed me next day delivery..... and indeed they did. They’re driver Joe even help me lay a few pieces and recommend that I use a root stimulator. Which he a some in his truck.This company is definitely pros.My front lawn looks fantastic.Thanks

Sa
Review №37

Went around town to get a couple pallets of sod, went to like 4 different places. Ended up going with these guys because the sod just completely stood out! It just looked so much healthier compared to the other companies. Their staff was helpful and courteous. Overall great experience!Much better than some of the mom and pop places I visited earlier.My new lawn looks amazing... defiantly best yard on our street!

Jo
Review №38

The sod farm sells pre cut sod, sun or shade variety. You will need the dimensions of the area you want to cover. The associate there was helpful in determining how many pieces you will need. Be forewarned, you will be lifting and carrying muddy sod to your car. They do provide plastic to protect your car, but you will get dirty! A sink and soap are provided for clean up. The price is right- under $2 per piece.

Br
Review №39

I would absolutely recommend using The Sod Farm if you are looking to purchase sod. Great quality grass that was delivered the same day I called. If you call, make sure you deal with Frank. I purchased over 10 pallets and he made sure everything went smoothly and even called to verify I was satisfied. Overall a very organized, efficient, affordable company with outstanding customer service!!

Ty
Review №40

I have recently went to this company to purchase half a pallet of sod. Once I paid for the half pallet, I was informed to removed 70 pieces from the pallet outside. I didn’t believe the guy. I thought they would load half a pallet, but that’s ok. So I began loading 70 pieces on my trailer. One by one all by myself as Sod farm staff was just walking around doing nothing. After about 30 minutes of loading my own sod, I was finally done and drenched in sweat. I have used this company before. I find that they are usually rude. But beggars can’t be choosers. Not many sod places in the area.

Pi
Review №41

I would stay away from this company. We purchased their services for two pallets, and changed the price at the end by $786. Let me say that I am polite, educated, female, and a Disable Veteran. The installers were rude, and while I cannot speak to the cause, it wasnt appreciated. No one thought to inform me that the purchased/quoted amount ended before putting down more, if in fact it was more. This would have given me an opportunity to see exactly how far the purchased pallets went, thus affording me the opportunity to make an educated decision. I came outside both to greet and show them where the sprinkler heads were located, and they did not acknowledge me at all. It was only when the work was completed, and came to collect the balance owed, that I was informed that the total would be nearly $800 above the quoted price. His response to my query was that he has no time for this. Who would expect to pay nearly $800 more than the agreed price? That is the purpose of getting an invoice or contract prior to the work. And while I do understand that things can happen, wouldnt you, at that point, think it necessary to inform the customer? And why come with an extra pallet in the first place?In regards to the final product, let me say while Im no expert, this also isnt my first experience with sod. The sod was not rolled or flattened to help the roots to knit. There were several overlaps, as well as gaps here and there.Overall, I would not recommend this company.

De
Review №42

Great place and people

Ly
Review №43

Great sod . Reasonable prices.

Ro
Review №44

Have been buying my sod here for the past 10 years for different properties! Always grows healthy! Great prices too!

Ch
Review №45

Very nice staff decent prices.

P
Review №46

Good place but the st Augusten soad was expensive

Mi
Review №47

Wonderful company... have used them multiple times with my business as well as in personal use. Their knowledge of the product and expertise has a been (and continues to be) a great benefit! Highly recommend them without reservation.

Na
Review №48

I have bought sod many times before an this place is the worst i bought 2000 sq ft of sod when it arrived it was already turning yellow and i was only able to do 1800 sq ft my yeard is only 1900 sq ft so i should of end up with extra pieces but i ended up short over a 100 sq ft . i went in and spoke with the owner and he was the rude biter old man ever. I guess ill be stopping payment and he can come his his yellow grass

EV
Review №49

Great Company! Couldnt be happier!Our delivery came on time and supper fresh. Dont listen to the ugly reviews. Go there yourself and chat with them. Nice friendly staff...real Pros!

Je
Review №50

Frank & his family are very knowledgeable & willing to help and or answer any questions you may have. Not to mention they seem to always be friendly and provide service with a smile which we appreciate along with the knowledge and great service. We have ordered a decent amount of Sod from the Sod Farm & have always had fresh cut pieces and in a very timely manner. Also as nothing or no one is ever perfect we had gotten a few thin pieces here and there & when we informed Frank he was happy to replace the pieces with new ones. We are giving the Sod Farm a huge thumbs up as they are beyond compare to any other Sod company around in many aspects & we will definitely continue our business with them in the future :)-Jennifer & MacKenzie PetersonHoliday FL

An
Review №51

Was a pleasure doing business with youMr. Frank. You were very helpful in helping me make the right decision on what type of sod I should install. Product Zoysia- services delivery and your staff all deserve a five star rating. And thank you for the free fertilizer!

Ja
Review №52

Should have listened to the reviews, I bought 4 pallets here and its been 4 weeks and it looks ok, but I have at least 3 pieces almost completely dead Ive watered twice a day for almost a month. My lawn was completely level and down to the dirt but their cuts of sod were all over the place, my lawn looks staggered I should have used gladiator like I did last time and who my neighbor recently used. He put his In 1 week ago and its thick green, lustrous, and even. Ive replaced a lawn 9 years ago with gladiator and it came out amazing. I tried to save a few bucks and now Im shooting myself in the foot. My lawn guy, and neighbors also swear they gave me two different types of grass. They look a little different in other sections. So stay away. I know some how they will say its my fault. But trust me its not.

al
Review №53

Doesn’t know how to load a trailer. Put all the weight to the front of the trailer instead of axle and bent my frame. Do not recommend to anyone. Also on the terms on the back of their paper that you sign states that they are not liable for any damage to truck or trailer while loading which in my eyes means they don’t know how to load a trailer. Which means these guys don’t know what they’re doing. Fraudulent company do not recommend to anyone. If I could recommend zero stars I would also they did not recommend to fix it or give me a discount off of sod their customer service was ridiculous!!!!!!! 8/21/2018

ka
Review №54

Very very nice people! Did our yard recently and it looks great and they were very helpful. I highly recommend.

Da
Review №55

There was a lot of mold and dead grass in the three pallets that I ordered. About 1/4 of it was bad. After nursing the rest of it for a week more or less 3/4 of it will be fine. The rest is a waste. I would hope I would receive some type of a credit or replacement of the bad sod.

ja
Review №56

I just bought sod from them only sod around during rainy season not good grass at all an unbelievable amount of weeds and 400 sq cost $260 outrageous this place should be shut down .and its sand base not topsoil base was very unhappy will never ever use again I would rather wait to get good grass from the local store on st rd 54 awsome sod there as well as plants if I was able to make a choice I would of not picked a 1 stare it would of been 00000

Tr
Review №57

I always have a great experience here, Shelly and Frank have been extremely helpful and they are very knowledgeable. Id recommend The Sod Farm to anyone and everyone! :)

Re
Review №58

Ditto to everyone elses experience. They had beautiful sod on their premises and delivered very dead sod to my house ... then they refused to even replace 12 (out of a palate) dead pieces when we provided them with pictures. NOT a fake review. Buy your sod elsewhere.

PH
Review №59

4-23-2016 After being stood up again for the 2nd weekend by another sod company on 54. I went to Sod Farm on Ridge Rd. I was greeted by a very nice young man whom directed me to the office. Ask if they could deliver me 5 pallets of St Augustine (I excepted 1 day next week) NO...., the girl ask me do you want it today?? I was floored....Yes !!!So, I got my 5 pallets delivered about 2 hours later.... driver placed them in my yard nicely and even showed me how to lay the sod.AWESOME SOD - ALL AROUND NICE PROFESSIONAL COMPANY!!Special Thanks to Marie*****

ma
Review №60

I do not recommend this Company. While I was inside paying for my sod, they were putting the sod in my truck. When I got home I noticed they damaged my truck with the forklift. $600.00 in damages. When I called them they said they are not responsible. Not responsible is when its not your carelessness. They knew they damaged the truck and didnt say anything.

An
Review №61

Stay away! Very rude unhelpful service. Threatened to kick me out if I asked anymore DUMB QUESTIONS about their sod.have been in business for 15 years without a company being so rude. First time purchase, worst quality Ive seen ever. Do yourself a favor and save money at either LPC sod or Gladiator sod way better product for almost half the price

Ja
Review №62

Side was cheap and cursed pallet was beautiful but the last four have been very disappointing. Make sure you check the bottom layers and that they are cut evenly

Ge
Review №63

We are very disappointed. They were deceptive and unethical.We were clearly told the sod was fresh from the field yet delivered a brown pallet.They charged us an additional $70 delivery fee to exchange the brown pallet with a fresh green one that should have been done the first time.We discussed the issue with them but they were unwilling to make things right. They should reconsider and refund the $70 delivery fee.

ma
Review №64

Poor quality sod, mold, thin pieces fell apart, loss at least 20% pallet to dried out fragments, over priced, pallet deposit, called to report issues, girl said, yes i guess it cut too thin, just water it will fine. Not fine, had to buy another pallet week or so later to replace the sod we purchased from the sod farm.Sad customer service, pathetic product, over priced. Worst $300 we spent.

A
Review №65

Worst company ever. They double charged us and then refused to issue a credit back. The bank had to take it back by force. Very unethical rude and nasty. Never buy from here.

Da
Review №66

By far the cheapest place to get plugs. I needed to do 1500sqft and The Sod Farm was hundreds of dollars less. The plugs look great!

Ju
Review №67

We went to pick up 2 pallets of sod. What they did not know is I was watching what they were doing. I observed them mixing the old dried up grass that was really not sell-able in with new pallets that just arrived. I told my husband to go out back and check and pick his pallets so it would be fresh. They looked fresh but when we got home and started the laying process in the middle where you can not see it was nothing but old not use-able sod. So buyer be ware! We will never use this company again! Also their web price was $99 pallet. Check $115 and when we pointed this out the response was so! Would not honer the posted price on the internet. I will call them Scammers!

To
Review №68

Best I give at the moment. They very knowledgeable about the grass that They Carried and I havent bought yet but when I do Ill update

st
Review №69

Good people there take care of you and your s o d needs

Tr
Review №70

Great customer service always very helpful

Ge
Review №71

I wasnt going to give you Negative publicity out side of the 2 star rating that your company didnt even deserve but you have the audacity to call my review fake so heres my review.I did business with your company around a year ago. I chose your company for the price what a mistake that was. I have battled with weeds infesting my grandparents lawn since I laid it. Every time i called to complain about it i was fed nonsense. Only just decided to leave a review when I got much better sod from another company. Notice how i DIDNT advertise what company... Not every bad review is another company, sometimes believe it or not people have bad experiences As for your Ignorant AF comment about reviews hidden by yelp. Read this clearlyTHIS IS NOT YELP GOOGLE MAPS DOES NOT WORK WITH YELP, YOU FIND YELP REVIEWS ON YELP. THEY ARE 2 SEPERATE SIGHTS. For you to Actually type that nonsince rather than take what your Customers say to heart and improve off of that. Just goes to show that this goes further than just the bad sod. Also shows that managment is ignerant, and behind in the times.

Ne
Review №72

The sod and customer service was great. I will definitely be buying sod here again for my golf course.

Ke
Review №73

The people were friendly and helpful. Sod was delivered on time and in great shape.

St
Review №74

Their website says they are open 7 days a week, I drove an hour to get there, and they werent open. We even waited until almost 11am. The answering service just puts you on hold, no way to leave a message.

Mo
Review №75

Very helpful ..

Sc
Review №76

Absolutely a horrible company to do business with...stay away at all cost. We ordered 1 pallet of sod form them to replace 300sq. ft. of our yard....there is supposed to be 400sq.ft per pallet by industry standards so we figured we would just use the extra in the back. (Just like the last time we re-sodded 2yrs ago,) Needless to say the pallet they delivered didnt cover our yard. Not only did they shorts us as I noted when they made the deliver but there sod is junk...falling apart with no muck base at all. Never do business with these people ever!!!!!

Is
Review №77

I bought st Agustin sod and it was nice and fresh cutI’ll definitely recommend it

St
Review №78

Over 10 years buying their quality product.

Ti
Review №79

Our experience with the sod farm was beyond terrible. On our first visit they sold us a pallet of sod that was near dead and lokked as if it had been sitting in the Mojave desert before being delivered to their facility. We returned the sod because it was completely unacceptable. We decided to give them another chance against better judgement and despite the warnings we recieved from everyone else that had made the mistake of doing business with such unprofessional and unethical people. We purchased 3 pallets of sod totaling $906 and brought it home to install it. The sod that was on top of the pallet looked great but after getting a few rows down we found out that not only did they sell us a cheaper lower quality sod covered up by the sod we thought we were purchasing but the sod was cut so thin that it was crumbling and coming off the pallet in small pieces that were unusable. It basically looked like a pallet of sod plugs. We used what we could and tried to make the best of it. The unusable sod that was left over which was well over a whole pallet we ended up loading back up to return to them because they refused to pick it up unless we laid them $65 to pick up the garbage they sold us. When we arrived at their establishment we were told that the owner wasnt there and that she was in St Petersburg when in fact the lady at the counter we were speaking to was the owner. They refused to work with us and give us any credit for the unusable sod and insisted that we intentionally damaged the sod by ripping it off the pallet carelessly. The spoke to us in a very unprofessional manor and one of the owners began ripping sod off of another oallet in the parking lot and throwing it around like a monkey at the zoo. We ended up cutting our losses and leaving to go throw away what was left because it was unusable and clearly we were getting nowhere with the so called sod professionals that we were dealing with. I would not recommend this company to anyone for anything. They are unprofessional and unethical and all around bad people. They spend their time trying to cover up their lies and overcharging for the garbage product that they sell. They must know how bad their product is and how badly they treat their customers if they have to lie and claim they are not the owners. I only gave them a one star rating because that is the lowest option and they deffinitely sont even deserve that. Stay as far away from this place and these people as possible because you will only leave there wanting to stick your head in an oven. There are many other places out there with a better product for a cheaper price and owners and employees that will treat you like a valued customer. This place should be shut down before they can take advantage of anyone else.

Sc
Review №80

Great product and price !!!!Thank you very much Frank we will be back for more

Bo
Review №81

This is my second purchase from The Sod Farm, Purchased a pallet of Bahia Sod, was told that it was a 450 SQ FT Pallet, it was 300 SQ FT. The sod is horrible, likely had 20 full pieces, everything else was broken up in smaller pieces and full of weeds. My first experience yeilded the same results - First time I purchase Floratam and Bahia - the square footage was off on every pallet Floratam was in better shape but it too had issues. Bahia exact same experience - so why did I purchase from them again - HOA required that the sod be in by Feb 24 or fined $1000 per day - SOD Depot was out of it - Which by the was 500 sq ft per pallet for $40 less - The Sod Farm is a rip off...

Da
Review №82

Good fresh sod, reasonably priced

Ha
Review №83

Excellent service and their delivery is always right on time. We have been using them for years now and never had a problem

Ma
Review №84

Nice and green fast and easyAlso good advice

Ma
Review №85

Excellent service friendly people. Sod was beautiful.

ro
Review №86

The people at the Sod Farm are VERY friendly and VERY informative to ALL my sod needs and would recommend them to anybody who has sod needs. THANK YOU SOD FARM.😉😁

Ru
Review №87

Worst sod company. The prices are higher then any other sod place I know, plus the pallets of st Augustine only have 400sq ft. I bought 10 pallets yesterday from them and they were all short .

Tr
Review №88

Nice that theyre open on Sunday. Helpful staff.

Sc
Review №89

Just wish a better explanation between sand base and muck base, sand base was very difficult to install as it fell apart so easy, I would have easy spent the extra charge for sod that would have stayed together besides that every thing else was a great experience when I went there and they loaded me up

Gr
Review №90

I should have listened to all poor reviews. This company is horrible. Their product is total junk. It comes infested with insects and disease so they can make more money by selling insecticide treatments and weed treatments. My Advise DO NOT EVEN CONSIDER USING THEM!! They come and put the sod down and as soon as the last piece is down they are all jumping in their trucks and leaving. They gave NO verbal instructions on how to care for the lawn before or after installation.oh I would rate 0 stars or -5 but there is no option for that.

Th
Review №91

I bought a dozen pallets of grass, and they ended up scamming me out of the pallets deposit, and a delivery fee. I was told since the credit card processor they use is holding thier money, that I wouldnt be avle to get my deposit money until they got paid from them. Meanwhile, I called my credit card company only to find out, it has nothing to do with me. The Sod Farm says their processor is holding $18k of thier money in case of charge backs. I guess Im not the only one.

co
Review №92

Very bad experience! These people quoted a price to do the entire yard and tried to make me pay more to have the job completed after it was three quarters done. They are unethical, rude people! Stay away!!! Grass was ant infested and not healthy looking. Buy somewhere else!!!!!!

st
Review №93

They had the entire measurements of my lawn they gave me a quote FOR ALL OF THIS .they came turned over all the soil ..only to come home to a landing strip not completed .. the owner REFUSES to place the LAST STRIP DOWN .. Do not trust them they rob you .. my lawn looks ridiculous!!! THANKS SOD FARM

de
Review №94

I bought 2 pallet of sod from them, It and weed and bugs in it, withing a month there weeds growing all over my lawn. I would not buy Sod from here again

mi
Review №95

What a disappointing experience. We measured our yard, called sod farms with the measurements, THEY calculated the square-footage and told us how much sod we would need. They said 1 and a half pallets. Turns out that we only needed 3/4 of one pallet. When we realized what a gross over delivery we were given we measured the yard AGAIN and came up with the SAME dimensions. So, THEY made a mistake in their calculations. We paid $381 and all they offered to do was refund us $10.....for THEIR MISTAKE. Not a very good experience at all.

Sk
Review №96

As one of many who has been caught up in the housing crunch, I have a house for sale that is empty. My front yard has fallen into disrepair, requiring new St. Augustine sod. I was quoted a reasonable rate by Sod Farms of Pasco and even though I was hollered at by the lady behind the counter (older of the two who provide customer service?), I wrote it off as my fault for being a bit impatient with getting the quote from Frank (customer service guy) and decided to move ahead with the transaction. Sod Farms came to the house, sprayed out the old grass, then waited the required few days before installing 2400 sq. ft. of St. Augustine sod. Everything was done without notifying me in advance so I was not there when the work was done. As it turns out, they installed grass that was disease ridden (dark rust / purple color) and over 70% of the turf was dying within 2 weeks. I discussed the situation with Frank (customer service guy) who indicated the sod had some fungus, they would treat with fungicides and keep an eye on it. One week later I went to the house and to my surprise, 70% of the sod had been replaced, along with 1 destroyed sprinkler head, incapaciting a zone required to irrigate the sod. I went to the store on Ridge Road to ask why I wasnt told about the sod replacement and to ask about the sprinkler head, only to find out they were closed and on vacation for 2 weeks. Oh well, I fixed the head, made sure the irrigation was set to irrigate new sod (again!), and tried to be grateful that an attempt was made to fix the situation. As I had paid by credit card, I did have the opportunity to deny the charge (as I am sure Frank, customer service guy, was aware), but decided not to. Well here it is 4 weeks later, Sod Farms has been paid and the new sod has pretty much died. Frank (customer service guy) informs me that I have chinch bugs in the new sod and that this needs to be treated. He went as far as to say this should happen on a weekly basis if needed. Doesnt matter that the bugs came with the sod, my bad, not theirs!! As an ex-golf course superintendent and Class A member of the GCSAA, I have dealt wih turf and sod for years and know proper procedures and protocol for grasses and how to handle new sod. In addition, if an effective chemical is going to be used, restrictions on chemical applications makes Franks (customer service guy) suggestion of weekly applications pretty much illegal. Long story short, Sod Farms utilized an empty house to unload damaged goods (twice) and then chose to insult the customers intelligence by saying their company is not at fault, nor responsible. Sod Farms is as bad as it gets and should be avoided at all costs!!!

Al
Review №97

Great sod. Helpful staff.

Lo
Review №98

Very friendly and helpful office staff. Always has sod even when other places dont.

Hu
Review №99

These guys always have what I need.

Jo
Review №100

Great customer service skills.

Information
100 Photos
100 Comments
3.4 Rating
  • Address:8751 Ridge Rd, New Port Richey, FL 34654, United States
  • Site:http://thesodfarm.com/
  • Phone:+1 727-845-7633
Categories
  • Lawn care service
  • Delivery service
  • Garden center
  • Pest control service
  • Sod supplier
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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