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Valvoline Instant Oil Change
1208 4th St NW, New Philadelphia, OH 44663, United States
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Valvoline Instant Oil Change

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Le
Review №1

If I could give Valvoline negative stars I would. This store ran great and I recommended it to all of my friends and colleagues . Word in town is they fired the manager. The only competent person in there. I can see New Phila Valvoline tanking rapidly. The employees there dont stand a chance without a strong leader. It was apperent.who kept them afloat.

Tr
Review №2

Great service! Everyone was very nice and cool! I recommend them if you dont have time to do an oil change yourself. Also it was quick and cheap. Id rather go to them rather than a big shop.

K
Review №3

This is my go to place for an oil change. You are in and out usually no more than 10 minutes. They never try to up sale me either. So convenient. All the guys are always super friendly and answer any questions and concerns I have.

Ka
Review №4

Always super friendly! The manager there leads an all around great team! I have been going here for years and will continue to go because customer service is so good... Plus, they are always crazy fast, efficient, and informative. Keep up the good job! Thanks 🤙🏾

Am
Review №5

Excellent service! Personable and knowledgeable staff!

Ka
Review №6

Stopped in for an oil change and tire rotation. Staff always friendly. They dont make me feel like a girl who knows nothing about cars...which I am! Good prices. Always offer to change filters and windshield wipers and such and I am never sure if its actually needed because they do it every time! Guessing its part of their pitch.Quick, friendly and will return.

St
Review №7

First time here and I was very impressed, in and out in under 10 minutes and they do quality work, awesome job guys!!!

Ta
Review №8

I pulled my car up. The boss did not speak to me at all. He just looked up my vehicle and serviced it without seeing what I wanted first. (I wanted a service convenience check..youre allowed once per oil change. I didnt need my oil changed!) I understand it was a hot day, but even the young boys working there didnt say A WORD. I had to initiate everything. Thankfully I got discounted a few dollars. Will go else where.

ri
Review №9

The oil change was expensive. However, the courteous and efficient staff gave me a $5.00 discount because I had a long wait.

Ti
Review №10

I was very happy with the techs. They pointed out things I would need in the near future but didnt pressure me. I will definitely be back for my next oil change

Li
Review №11

They were so helpful. They guy that is the manager I think, is always so nice and answers all my questions and gives me an honest answer. I will always go here.

Ja
Review №12

My experience today was very good. The people that worked on my car was very knowledgeable of their tasks. They worked together very effectively. Therefore, everything moved along smoothly, an in a timely matter. I was very satisfied with the entire experience.

Da
Review №13

Time lapse between pulling into the stall and leaving the stall: 16 minutes. Couldnt be happier. Really friendly, low pressure employees. Thumbs up.

Ka
Review №14

Excellent service and very friendly and knowledgeable employees I would rate them 10 stars

ro
Review №15

They take care of you 100 percent .

Jo
Review №16

Extremely professional, courteous, and friendly service with great prices on top, there is no other place Ill take any of my vehicles.

Mi
Review №17

Theyve come a long way since I used them 20 years ago. Back then it didnt seem like a very organized thing but now, no matter where you go or which shop you use, they are extremely consistent and organized. Im impressed with them now and honestly I feel they do a better job than my dealership...and much faster too so thats a bonus.

jo
Review №18

Great fast service! Definitely recommend

fu
Review №19

A1 service with a smile! 👍👍 up.... got me in and out in a timely manor.... thanks again!!! Ill be back thats for sure!

Sa
Review №20

Good quick service. I liked being able to see everything being done.

Th
Review №21

Fast and courtesies they did a great job

Ro
Review №22

Great, solid service. Very professional. 👍

li
Review №23

I will be back,nice staff..easy in and out.

Le
Review №24

They rock. Love this place

Na
Review №25

Very very expensive but otherwise good

Je
Review №26

They were GREAT. Great service, fixed break lights, changed oil, checked fluids. All great!!

El
Review №27

They did good with my oil change. The only problem I have with them is that they said my battery was bad, which is weird for a car a little over a month old (but I know its not unheard of). Took it to my dealer and no issues. Will not be going back.

Va
Review №28

Fast, friendly service, and I appreciate that I can just stay in my car and crack my window. Their assistant manager, Selina Thornton, helped me figure out what my car needed. Shes very helpful!

Fr
Review №29

They changed my oil in less than 10 minutes.

ch
Review №30

Great, friendly service and good price.

Ri
Review №31

Very good service

Ar
Review №32

Justin and his team do great. He sets the tone for his team of relating to his clients like a friend. Recommended.

Ky
Review №33

Great technicians, fast and efficient. The banter going on between the employees was professional and hilarious.

Ba
Review №34

Broke my air filter box lock. Their fix was zip ties. SMH

Vi
Review №35

Need a quick oil change, this is a good place

Je
Review №36

This crew does great work. In and out. Plus they dont try to upsell you....too much.

Ma
Review №37

Professional service as always. The men and women that work here always impress me. I trust them with my car.

Sh
Review №38

It was wonderful! Very helpful! Expert and knowledgable service.

To
Review №39

Quick, thorough, and efficient.

He
Review №40

I took my daughters car there today, because we thought she had an oil leak. They looked everything over and decided it was just the filter. They replaced the filter, cleaned up the engine and topped off her fluids. I couldnt be more pleased with the service we received today. The guys were awesome!!

Al
Review №41

Fast, friendly, and the best place to get your oil changed! I try to go whenever I have a good coupon so it’s not an unreasonable price with the coupon. The people are always super nice. The woman working there the other day was awesome!

Li
Review №42

Very good service a little expensive

Sh
Review №43

Fantastic well informed ! Just all around grate job

Jo
Review №44

I have a Honda Civic and an odyssey I Take it to the shop and it cost me less than $35 for an oil change I took my 2020 Kia to Valvoline oil change and it was $73 for an oil change bit pricey

Br
Review №45

Staff is always courteous and professional. Never seems like a chore to get oil changed. Thanks for continually making this a pleasant experience.

Bo
Review №46

Great service and fast, so would recommend, but I paid almost $90 for synthetic oil change, which was expensive, so will go elsewhere on the next oil to shop for a better price.

Se
Review №47

Always satisfied !!

De
Review №48

Quick efficient service i dont go anywhere else!!

Na
Review №49

These guys run this place like a NASCAR pit stop. In and out and on the go back to doing the things I needed to do. Ill definitely be going back here!!!

Ja
Review №50

Fast, easy, fair priced.

Ja
Review №51

Was out of town and needed and oil change with them to kill. I go to Valvoline all the time and this one was the best ever. They were fast courteous and not pushy on upgrades. I wish this one was on my home area.

Ka
Review №52

Ive taken my car here for every oil change, but one, since we moved to town two years ago. The staff is kind, thorough, respectful, professional, and efficient. They always take the time to answer my kids (many) questions. Once, my three-year-old asked for a sticker. (Apparently, we go to enough places that hand out stickers that he thinks he is entitled to them everywhere.) I told him that this wasnt a place with stickers, and furthermore, he shouldnt ask everyone for stickers anyway. But, the employee who printed the reminder sticker for my windshield printed him an extra one. He LOVED it. Last time, they had Transformers coloring books (a movie tie-in for The Last Night), and they made sure each of my boys got one. Best oil change ever!The staff always make sure you know what services are recommended for your car, but they dont pressure you into anything. Ive been talked down to by guys in garages a lot, because Im a short woman who apparently looks like she couldnt possibly know anything about cars. (I need an estimate for a new alternator. Do you even know what an alternator is? - that sort of thing.) Ive never had even a hint of condecension here, which is a nice bonus on top of top-notch work.

Mi
Review №53

Very polite men n they waisted no time n I have had no issue. This was my first time doin a oil change through something like that. I will be goin back.

ra
Review №54

I had quick and friendly service. They were very knowledgable as well as kind.

Sa
Review №55

Quick an efficient and friendly and knowledgeable- everything you want in an oil change. Also the crew seems to be having fun, helps make the experience better.

Mo
Review №56

I pulled up thinking that my oil change would cost $25. In fact, I only had $25! I asked how much the oil change would cost for good measure and when the employee said that it would be $45, I was ready to go. However, they offered me a hefty discount and I was able to get my oil change. I was more than pleased with how kind the staff was!! Ive only had good experiences previously as wel as today.

Lo
Review №57

This place is great! Its the kind of oil change place where they let you stay in the car! My favorite. They do such a good job and talk you through exactly what theyre doing and everything you need to know about your vehicle. Super friendly service and I cant believe it took less than six minutes to get in and out. Couldnt recommend highly enough.

Mi
Review №58

False advertising. I told them EXACTLY what kind of oil my truck takes (0-W40) and the child (kids) that worked there proceeded to tell me- AFTER THEY DRAINED MY OIL, that they do not carry the kind my truck required. Even though I explicitly told them before they drained it what kind of oil my truck requires.Apparently they thought I was ignorant, because not only did the boys try to belittle me, but they also tried to undermind me. Even though Im a woman* I assure you if I wasnt pressed on time that day I would have just changed it myself.They also tried to say it was not acommon type of oil because they had NEVER heard of it🤦‍♀️. Really? Freaking really🤦‍♀️! WOW. 🤷‍♀️

Tr
Review №59

Great friendly servi e

B
Review №60

Over priced and they know it. Try to keep selling products when they know your just needing an oil change. Had to get it done at the time would not go back.

Mi
Review №61

Fast and friendly!!!

Ja
Review №62

11 min in and out. Very friendly.

An
Review №63

I have never been treated so fair and good anywhere in my life. Having the security that these men will help anytime is amazing. They are so so honest. So many times I have stopped just for even a tire question and they always help and direct me. I bought a Honda Pilot and am clueless of all the alerts and lights they always teach me as well as service my pilot and they might cost a little more but they truely care and are so so fast and honest and friendly. Great bunch and fun sense of humors. Thank You gentlemen you guys rock and all deserve a raise. Angi Cugliari

Ad
Review №64

Just quick and painless. Great staff. Explained everything.Returned. Same great experience!

Ka
Review №65

Great service and quick time.

Ky
Review №66

These guys are so damn friendly and willing to help worth the Valvoline price.

mi
Review №67

The fellows in there are always super nice and super fast very helpful with savings thanks guys I really appreciate you all

Ma
Review №68

Extremely expensive. 3x the price of my last one at another quick station with exactly the same oil

br
Review №69

Everytime I go in I need a new belt because it has cracks in it and a new belt there is 90 dollars. I went to a different place for an oil change they didnt say anything about. So I said something and there response was there was cracks in but there so small wouldnt worry about it for now. And when I go to this place for an oil change I always need my tires rotated. Last time I went I had bald tires and they wanted me to rotate them. Whats the point of me spending more money there when Im about to get new tires and be no point for a tire rotation.

Ja
Review №70

These guys took great care of me

Tr
Review №71

Fast service, friendly, knowledgeable staff. I highly recommend this place to take your vehicle for routine service on consumable liquids.

Br
Review №72

Only rating 2 stars because of the price, and thats what Google considers disliked it. I had a fantastic experience.. very nice and sociable employees, overall easy transaction. Very obvious they are well trained, sorted out employees. They tried to upsell other services, great training! Very satisfied with my experience visiting a VIOC. However, paying $104.51 for a 5qt synthetic oil change is outrageous. I previously owned a BMW that took 7qts of synthetic, and the DEALERSHIP only charged $89.95.. and they performed an inspection and washed it. I consider myself an educated consumer and genuinely feel I overpaid. I didnt reject or complain about my bill as I already knew there was not much that could be done considering the oil had already been changed. Very disappointed with the pricing and can assure you that was my first and last oil change at a VIOC.

Jo
Review №73

Quick and affordable. Not pressured into burying what you dont need.

Sh
Review №74

Quick service & great communication.

Ma
Review №75

Good for a quick oil change. A bit pricey.

Wi
Review №76

Very fast service.

BI
Review №77

Very helpful they talk to you one on one

La
Review №78

Always go to the Valvoline shop, great place, wouldnt go anywhere else

Li
Review №79

Quick service knowledgeable about what needed done. NO hard sell.

He
Review №80

Great service quick and friendly

Vi
Review №81

Prices are high on there oil cost way more than I want to pay

Mi
Review №82

Great staff friendly and helpful

Na
Review №83

Wonderful service done quick, what more can you ask for?

Ga
Review №84

Good service, but pricy

Da
Review №85

Always do a great job

Ch
Review №86

Services done right and pretty fast!

Be
Review №87

That was easy.... button pressed now.....

Un
Review №88

Very fast and they talk to you the whole time explaining what they are doing. A+

Ro
Review №89

Yes very dependable.

Ro
Review №90

High price for the service

De
Review №91

Quick fast and in a hurry, highly recommend

DJ
Review №92

Fast and courteous service.

Ru
Review №93

Fast service

Da
Review №94

Great service expensive

Ke
Review №95

Fast and friendly

Jo
Review №96

Good quick service

Ka
Review №97

Great service as always!!

Ra
Review №98

Pricing not bad

Be
Review №99

Friendly and fast

ch
Review №100

Quick service

Information
8 Photos
100 Comments
4.5 Rating
  • Address:1208 4th St NW, New Philadelphia, OH 44663, United States
  • Site:https://store.vioc.com/oh/newphiladelphia/oil-change-060081.html?utm_source=google&utm_medium=local&utm_campaign=localsearch
  • Phone:+1 330-343-5822
Categories
  • Oil change service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–5:30pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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