Service was quick and everyone was very nice! Will definitely be going back for my oil changes!

Nice people

We took our car in for an oil change, not realizing that this wasnt a corporately-owned Valvoline like the one on the Boulevard (which is where we usually take both cars). The prices are roughly comparable, but the service was terrible, to say the least. My husband told them he had just replaced his air filter and didnt want it checked (to avoid grease on it). They yanked it out anyway. Okay, an oversight, whatever. At the Valvoline on 4th Street, they check all your fluids and tire pressure (more on tire pressure later). Neither of us saw them do any of that, nor did they mention it. I guess thats not something they do. My husband asked them to hook up a code reader because his check engine light was on. They said they didnt have one. Okay, fine, the owner is cheap - thats not the employees fault.Nobody bothered to show us that the oil level was at the full level on the dipstick, though. Ive taken my car to many various oil change places, garages, dealerships - this is the minimum base level of customer service. Even my dad, who changed my oil for me when I was in college, would show me the dipstick. Not these guys! (Ive always had other fluids checked and tire pressure checked, too, but this is called an OIL CHANGE, not a windshield wiper fluid check, so Im more concerned with the oil being replaced here.)The real kicker, though, is that my extremely detail-oriented husband asked the guy who took his payment to double check that the caps were on all four tires, because that is something that frequently gets left off and then we have to replace them. The guy made a show of dipping his head down to each wheel to check, said we were all set, and waved us out if the garage. We got to our next stop and he checked them.One was missing. And, upon checking the tires himself, my husband isnt even convinced they checked the tire pressure at all.Bottom line: go to Valvoline on 4th Street. Everyone there is kind, professional, thorough, and efficient. Your money will be much better spent.