THIS WAS TERRIBLE. DO NOT USE THEM. SCAM. PLEASE READ. I had never been to therapy before and I did my entire portal (including getting approved for my insurance) and called multiple times to set up my first appointment, no one called until I sent an email asking them to delete my portal and telling them I would be using someone else. When they finally called I agreed to give them a chance. I used them twice and got NOTHING from the sessions. I was given homework after my first session and then was never inquired about how it was going. When I needed to cancel an appointment I could never get ahold of anyone. So I called, as they said you needed to do, and left a voicemail 2 days prior, as well as 24 hours before, and my therapist would text me asking why I didnt show up. They randomly charged me $160. It took me 2 days to finally talk to someone on the phone. After my portal disappeared and their mailbox was full so I couldnt leave messages. When someone finally called me back they said it was a miscommunication between them and my insurance, yet they never told me about it until I caught the charge. They said they had known for weeks and just didnt communicate that there was a price issue. When I asked who I could be forwarded to so that I could tell them about my experience so this wouldnt happen to someone else, I was told to call the same number that no one ever answers and leave a voicemail. THEY ARE SO UNPROFESSIONAL, UNORGANIZED, AND TRULY FEELS LIKE A SCAM. MY MONEY WAS STOLEN FROM ME AND IN TURN IM GOING TO NEED THERAPY BECAUSE OF THIS THERAPY. PLEASE DO NOT USE THEM. THIS PRACTICE IS A JOKE. I will be having my good friend who is a therapist practicing in Illinois report the practice and the doctor to the board.

The people here are kind and polite, love how its easily accessible in mid city

They literally do not answer the phone. Like why do you even have a number? And you aren’t able to schedule appointments on the website. So why am i prompted to put in all my information if i won’t be able to get in touch with anyone. Do not waste your time

Excellent counseling services in a comfortable setting

Very helpful!

Very unprofessional people, one of the therapist tried to charge me $120 just for a 15 minute consultation. It’s a scam stay away!!!

I was in the process of researching a therapy center in New Orleans and was considering NOCHC. I reconsidered when I stumbled on their Facebook business page, where extremely stigmatizing content was being posted, specifically making fun of people who rely on medication, and their symptoms.When I reached out to NOCHC to express how hurtful and harmful it is for a designated mental health “safe space” to be sharing judgemental content like this, their response was essentially “I’m sorry you took this so literal...I am not interested in getting into a discussion with you.” Shortly after, the content in question was reposted AGAIN. I was shocked that a supposed therapist of 18 years would be so dismissive of someone’s concern.Based on my interactions with NOCHC I am shocked at the level of unprofessionalism and lack of empathy for those impacted by mental health. I would not recommend engaging if you are seeking a safe space to discuss your mental wellness.

Great counselors and the owner is wonderful person!