Mistratas is simply the best. From beginning to end, the process of getting an estimate to scheduling my appointment was effortless. My car was backed into, which resulted in some scratches and paint coming off of several areas of the back bumper. Tony did an amazing job with repairing it - cant even tell there was an issue. Will definitely be back if the need arises. Highly recommend!
Super nice people! I am all about the small business mom/pop shops and this place was amazing! I went in for a scuff mark that I thought had to be repainted and Tony was able to take it off with a liquid remover. Took him 5 minutes and did not take a penny from me. I really appreciated his generosity! I will definitely recommend this shop and be back if anything knock on wood happens to any of our cars! Thank you so much Tony and Pam!!
Tony at CARSTAR Mistratas Collision Service did a great job. You cant even tell the areas that were damaged. I selected his shop because it wasnt part of a chain, its a local shop, and the estimator and repair guy (Tony) were one and the same. The other shops have someone take photos and send them to their centralized repair guys so the repair people dont see the vehicle until theyre ready to work on it. I also found that because of this, they bid the job much higher than a shop like Tonys. I hope that I never have a need to go back there, but if I did, I wouldnt hesitate to go there again. They worked directly with my Insurance Company and the car rental company so it was a very pain free experience.
I was extremely pleased with the service. The work performed was superb. My car looked like new including the interior even though the shop worked on just the outside. My car was shiny and spotless inside and out. I recommend this business 100% no question.
Very reliable & honest. Didn’t try to buckle/dime us. Appreciate they are a family owned business
Great auto body shop. They are very professional and honest from the very beginning. They definitely made it a lot less stressful after being in an accident!
Awesome Job!! very professional, friendly family owned. Owner always answered any question I had . Car looks brand New I would highly recommend treated my car like it was theirs 5 Star from me.Thank you
Tony was very professional and had he good communication. He was very prompt getting the work done on my pickup. I will definitely take my vehicles other vehicles back to him.
We needed to have the fuel door on our car replaced. After purchasing the door itself from the dealer and receiving it unpainted, Mistratas was recommended to us. The staff was very nice and helpful, giving me a quote to paint the door over the phone. My husband called again later to set up a time to drop it off, and forgot to ask about having it installed. When we brought it in, we were estimated a 2 day turnaround time, and sure enough, 2 days later we got the call it was ready. When we went to pick it up, the door had been installed, and they had even washed the car for us! You couldnt even tell the fuel door wasnt the original - it looks perfect! The service as fast, the price very reasonable, and the staff we interacted with was very nice. If we should ever need more paint work, we will definitely be back!
They were fantastic in their workmanship on my Jeep after I was rear ended. My Jeep looks like brand new and they had it done 2 days earlier than expected. Would definitely be recommending this shop.
We had a medical emergency in my family just as I was getting ready to bring the car in for repair. They were so very patient and understanding with my time frame issues. Car star was able to fix the car in a few days which help me immensely. The work on my vehicle is perfect. The car looks good as new.
They did an excellent job in a very timely manner. Kept me updated and their customer service was excellent
Got several quotes in town and Mistrata’s was the lowest. A competitor who quoted me over $300 higher called back to match their price but I appreciated that Mistrata’s gave me their best price from the start so I stayed with Mistrata’s. They got it in right away for the repair, it was ready on time, and it looked like a brand new car when I picked it up. I definitely recommend them based on my experience.
Absolutely incredible craftsmanship. Brought my Ram in after we had an incident with a tree into the tailgate. Walked in and spoke with Tony who was very kind and helpful, gave me a quote which beat out all the competition in the area. Did such a nice job that I missed parts the vehicle I forgot were even damaged. Paint was blended perfectly and body work fixed seamlessly. If you’re looking for the perfect family auto body/auto repair shop, give Carstar/Mistrata Body shop a try!
Service was performed to a high level in the time specified even with the addition of two more areas of damage to be repaired. Tony and Pam Mistrata were very courteous and polite as well as extremely helpful with the arrangements for the car rental and return.
Tony and his staff were great to work with. The whole process was seamless. They did a quality job in a timely manner. I would definitely recommend!
I was involved in an accident and the CARSTAR Mistrada’s Collision Service was very professional, prompt, and made my car look like it had never gotten in an accident! Their attention to detail was very evident and they finished their work ahead of schedule! They are a family owned business that definitely takes pride in their work! They even cleaned the inside of my car. I would recommend this business to anybody who needs automotive work done!
CARSTAR is the Very Best! I am Extremely Happy with the quality of work they did to my vehicle. They are Very Friendly, Professional, Clean and Prompt. They also have Excellent Craftsmanship and Very Knowledgeable. They made my Car look Beautiful like the day I bought it. I would highly recommend them to my Family and Friends!
Everyone is super friendly and the body work on my car was absolutely amazing. I highly recommend CarStar😍😘
Everyone was very, very helpful, kind, and eager to help you as well as patient. I will go back.
Awesome customer service. Ive never been to this place before and Ben at the front desk was very welcoming and got my truck in to examine what was wrong with it. Despite the fact that my vehicle did not get worked on and needed to go back to my dealership, I appreciate him at least getting it in to take a look at it.
I am very satisfied with the body work done on my car. My car looks brand new. I highly recommend this family owned business.
We used Car Star after a run-in with a deer. They did a phenomenal job replacing a side mirror, windshield, and some more work on the driver side door. They had our car clean and ready to go days earlier than their estimate. Highly recommend!
Professional service with friendly people. Did an outstanding job with a fair price, delivered as promised, on time.
Great body shop to deal with. They told me how long it would take to repair the vehicle and they were exact on the time. Also, they did a great job on fixing my mini van. Would definitely use this shop again.Edit: used them a second time for my Camry and they did a terrific job on my car.
Pam and Tony were very friendly. Their workmanship was top notch, my car was repaired and retuned to me looking brand new. I would highly recommend them.
Carstar replaced my bumper and hitch with OEM parts. My vehicle was complete the same day.
The car looked brand new when we picked it up. Fast, excellent service.
Good work, reasonable price...would definitely recommend!
Great people to work with great service
Car Star was top notch. From the second they got my car to when I picked it up they were professional. They walked me through the process and kept me updated the whole way. The work was flawless. Pam and everyone there was a pleasure to work with. Would definitely recommend taking your vehicle there.
Great shop, great people. Very smooth communication, shared information, and professional. Ive been there before and Ill go any time I have work to be done. Great work and trustworthy people.
Incredibly helpful and fast service and super friendly and accommodating staff. Arranged the rental car drop off & pick up as well and communicated well with the insurance company. The car looks like new!
Carstar kept me updated throughout the entire time they were repairing my car. It was a relatively quick and easy process. My car looked great when I received it back and they even cleaned the interior very nicely as well. Thanks for the great service!
Great service, great compassion, and spectacular work. I highly recommend Mistratas. Able to rent and drop off a rental car from Enterprise here as well, which is so convenient.
My vehicle was hit in a parking lot. I took my vehicle to Carstar Mistrata’s Collision in New Lenox, IL. This was a wonderful experience. They are very friendly and informative. My vehicle looked like new when they were done. This is a family owned business and they do an excellent job.I would tell anyone and everyone to go there for their vehicles. It was a pleasure dealing with them.
My second time having work done here. Great people. Quality service completed in a timely fashion. I highly recommend Mistratas
Very nice family owned business. Thank you Pam and Tony
Body work performed on my SUV. Great job!
I would recommend to anyone. Great service. Great work, so kind.
Very satisfied with the service received. Would return.
Fixed my car. Very friendly family owned business.
Good quality work
Great shop, honest people! Great job! Look no further! This is a family owned business and does a great job!
Very helpful in scheduling tasks to minimize loss of vehicle during repairs. Repeat customer goes very quickly.
Great work
They were very professional pick the car up and brought it back couldn’t ask for no more than that thanks for everything and when the car came back it looks like it did when I first bought it
They did a great job painting my truck.