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Probst Collision LLC.
1121 E Illinois Hwy, New Lenox, IL 60451, United States
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Probst Collision LLC.

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Ed
Review №1

Awsome. Very professional every step of the way from beginning to end. They helped sort out the insurance matters and make sure everything went smoothly. Repairs were done perfectly.

an
Review №2

I bought a new-to-me car and it had some imperfections. It had a dent, smelled like smoke, and a door did not open from the inside. They took care of EVERYTHING with friendliness, and professionalism. They are honest and treat you like family. My car is in better condition than I bought it.

br
Review №3

I came to Probst for repairs after a collision and this shop was GREAT. They helped me navigate all insurance claim/rental paperwork, and helped explain my options. The girls up front were VERY KNOWLEDGEABLE and literally made the process of getting rear-ended a breeze. Although I hope not to get into another accident, I feel good knowing I have a spot at Probst and I know I will be taken care of. Repairs were much quicker than expected, prices were very reasonable and customer service is top notch. I cant recommend this place enough. Run, dont walk over to Probst for any car/collision needs.

Hi
Review №4

We stopped by to get a quote on a scrape on my front bumper. Everyone there was great. They considered it minor and fixed it on the spot. They were extremely pleasant and professional. I definitely recommend them.

Ky
Review №5

I never do these reviews. However, this is the exception. These guys are amazing. Do yourself a favor and look no further. I had some minor body damage to my BMW Z4/toy and Probst handled it like it was their own vehicle. 1. Friendly 2. Very fair on pricing 3. The repair is flawless and they communicated with me throughout the process 4. Knowledgeable and were able to recommend easy fixes for some other small body flaws; Thank you Probst!

As
Review №6

Very very professional and most reasonable shop i have known since ive been driving in 2006!! Pauly will give you his word on what can be done and he makes sure its nothing less than safe and reliable and the work will NEVER be questioned !

Ju
Review №7

After my recent run in with my garage door, I looked up local body shops and Probst Collision kept coming up with the best reviews. I am SO happy I went with them. Beth was absolutely terrific keeping me updated on my car and they handled all the insurance paperwork for me as well. My car is back to her beautiful self and they gave it back so clean - inside and out. I also love supporting local/small businesses. Highly recommended!

Na
Review №8

We have been customers of Probst Collision for many years. We recently had body work done on our car. I cannot say enough good things about Probst. They are the BEST in the business. From the time you bring your car in until the completion, the service is top notch. The body repair job on our car was beyond excellent. The car looks beautiful. They do fantastic work, and they do not cut corners. Everything is repaired within the safety guidelines, etc. They take pride in their work. They are a pleasure to do business with. Probst staff is superior. I want to thank Beth and Rachael for all of their assistance and all of the staff who worked on my car. Probst is #1. I would never let anyone else repair my car but them. They have a lifetime customer with us. Thank you Probst !

Da
Review №9

Our car was hit by a hit & run driver in a food store parking lot. Probst repaired all damage according to GM specs. They did it in a timely & professional manor. This is a family owned business that did impeccable work on our car. I highly reccomend Probst if your car was in an accident. We were very impressed with the work they did. You would never know our car was hit.

Ch
Review №10

Always a great experience at Probst. They go above and beyond and I’ve been a customer for years because of this. If you need and paint or body work this is the place to go to.

Da
Review №11

I recently got my Subaru STi worked on here. They were super easy to work with. I am extremely satisfied with the work done. Ryan did an awesome job blending paint and color matching specific bits. Terrific job overall.

Br
Review №12

Excellent friendly professional and extremely perfect workmanship

St
Review №13

The staff at Probst were very knowledgeable answering all of my questions and presenting me with options to repair my vehicle. They completed the repair early and on budget. I would definitely use Probst again and I will recommend them to family, friends and coworkers.

Fr
Review №14

This review could be lengthy as i was shocked by the service i received. I have not needed body work of any type in many years so i wasnt sure where to go. I first had an estimate at a franchise type of business and i wasnt impressed by how i was treated. I always like to shop local and support my town and local businesses and am i glad i looked around.Team Probst went beyond my expectations. NOTHING to say bad about them 100% great experience. Please support the friendly folks at Probst and i can assure you that you will have a great experience.

gi
Review №15

I was so impressed with the job Probst did on my 2011 CTS. It needed a new hood, grill, front fender...the works. Not only did I get my car back in pristine condition, they actually wiped down the inside!!! The communication was excellent. They did a few other things for me that I had asked for. Truly they went above and beyond! You will not be disappointed and I know if I ever need collision work again I will be going to them! Excellent workmanship and service!!

Ja
Review №16

Fantastic service. Fixed my bumper quickly and it looks flawless. Best body shop around! Top notch business!

En
Review №17

Ive been down at Probst twice now, and both times have left completely satisfied. Theyre extremely quick, and obviously take a lot of pride in their craft. Their work speaks for itself. If my cars ever need any body work, Ill definitely be doing business with Probst again. Great service and friendly staff!!! Strongly recommend!!!

Li
Review №18

I highly recommend Probst Collision. The staff is so friendly and is very knowledgable. They explain step by step detail.Very professional and do quality work. I wouldnt take my vehicles anywhere else.

An
Review №19

I’ve driven past Probst Collision many times - now I won’t drive past without thoughts of some of the best customer service I have ever received anywhere. I recently stopped in for an estimate and left in a few minutes with the problem fixed - at no charge. Each member of the staff that I met was attentive, knowledgeable and professional - I cannot recommend this company highly enough - prompt impressive service, with employees that put the customer first. Thank you, Probst Collision!

Ma
Review №20

I give this place 10 stars. Rachel is amazing, she has superior customer service skills. She always makes sure to follow up with you on everything you need. From beginning to end she made my cars repair services simple and easy and what better way to get a car fixed then to have it look Like its brand new. This is the place to go. 2nd time using and will use again if needed.

Er
Review №21

Highly satisfied with my experience with Probst, I was pleased with not only the work they did but the excellent service. Rachel was very helpful and knowledgeable. Definitely recommend if you want a perfectionist job done!

Pa
Review №22

Probst did a great job, paint and body work turned out awesome. Probst staff were very friendly and answered any questions or concerns I had.

Su
Review №23

I will never bring my vehicles anyplace else for repairs. Accidents happen, and they can be pretty upsetting. But their staff is there to help you every step of the way. From the moment you walk in the door, until the day you get your vehicle back, they provide nothing but knowledgeable, thoughtful, and honest service!A huge thanks to everyone at Probst!

Gr
Review №24

Probst collison is my go to collisonshop. They are quick and very efficient. They are excellent at there job. My car looks brand new! Will definitely recommend to anyone in need of body work! Thanks guys you are all awesome!

Wh
Review №25

Just got my car back and they did an AMAZING job!Beth up front was so helpful through the entire process. She got everything handled with my insurance company, booked my rental car and kept me in the loop of all the repairs and the process.Jeff, Kevin, Jon, Ryan and Will did such a great job fixing, paint matching and cleaning my car. It looks better than the day I bought it.Seriously recommend them for anyone who needs a quick and efficient repair for a fair price.

M
Review №26

Got a nasty dent removed and I cant even tell it was there. Did awesome work.

Ph
Review №27

Was great place to do business with. Answered all questions and responses and were timely, even though they had to total “both” cars. Can’t recommend them enough!

Ja
Review №28

I had no idea what to do or where to start to get my car fixed. Probst Collision helped throughout the whole process. Highly recommend

Mi
Review №29

They go above & beyond at Probst Collison. I was involved in a car accident. I never had to go through the steps with insurance or deal with a body shop previously. Rachel assisted me every step of the way. I would highly recommend their service if you need any body work done on your vehicles.

Fa
Review №30

Courteous and quick response. The repair was done reasonably and quality was fantastic.

Pe
Review №31

Brought my car after a minor fender bender, Probst was able to diagnose the issue quite easily and popped my bumper back in place while explaining all the different options and scenarios we may have. Two weeks later and we’re still good, thank you!!

Ch
Review №32

Probst went the extra mileto get our car repaired even during a parts shut down by GM. They were very helpful, easy to work with and delivered a quality product. I would highly recommend.

He
Review №33

These guys are great! They were super easy to work with. I am extremely satisfied with the work done.

Gi
Review №34

Probst Collision: Outstanding Quality...! Outstanding Service...!No one looks forward to dealing with having their car repaired but the team at Probst Collision in New Lenox were outstanding in the areas of Quality, Service, and On Time Delivery...!From dealing with the insurance company when incorrect components were specified, to coordinating a rental car for me to be picked up at their shop, to going above and beyond in achieving the highest level of quality, the team at Probst Collision delivered..!Sincere thanks,GAO

Pa
Review №35

This shop went behind my back and did $800 worth of work without informing me that it was being done! To me, that is just plain wrong!!!

Te
Review №36

Just picked up my car from Probst Collision. They did an AMAZING job! Would advise everyone to take their car there. Wouldnt go anywhere else!! Thanks again to all the workers at Probst. They certainly take pride in their work.

Mi
Review №37

Great team and customer service!

Jo
Review №38

Great Family owned body shop where not only does quality show in the repair but in the content of their character. They did a great job on my truck. I will go back and definitely do recommend Probst.

Ch
Review №39

Just picked up our car, and from now on we only come here. The work they did was amazing. Everyone there was very professional, polite,and friendly, we couldnt be happier. Love their work, highly recommended.

Te
Review №40

This body shop recently did some work on my new car that had some paint chips and swirl marks from the factory. They touched up the spots and spent several days making my car as perfect as possible for black. They also had to deal with me (the perfectionist) and did so in a professional manner which deserves 5 stars. I would definitely use them again.

Do
Review №41

Probst did a great job fixing the hail dents in my truck! Looks awesome!

Sa
Review №42

After an accident had left dents, chips, scraps etc all over my drivers side car I was anxious to get it repaired. After dealing with my claims team I was not happy at all. Probst not only made this experience a little less stressful, they even made me feel relieved. The staff was beyond excellent, in all aspects. When I couldnt get a hold of them through the telephone they emailed me right away. My brand new car was fixed after four days, and I could not even tell the difference. It is as good as new! I am a very satisfied customer and I would recommend anyone I know to go here.

Ti
Review №43

Someone (on their cell phone) pulled out in front of me. Smashed the front end of my truck good. Probst took care of it. Dealt with the other insurance agent and I received OEM replacement parts when they were quoting aftermarket parts . Truck looked new when I got it back. Like it got a face lift. Great people all the way around.

ro
Review №44

Just picked up my 2015 silverado after a t- bone crash, my truck looks factory new . they have great customer service always friendly and the workmanship top notch. highly recommend

Ja
Review №45

Everyone was very profesional and the work was great. Would highly recommend

Lu
Review №46

They did great work on my car. I was in a horrible accident and they were able to get my car looking good as new. I was very happy with them.

Mi
Review №47

Great place to deal with! They keep you updated and go above and beyond!!!

Vi
Review №48

Awesome service and customer service

jo
Review №49

A+++++ Work and Customer services. Almost makes me want to wreck my Truck just so I can go back.

Ry
Review №50

A+ Customer service. And AMAZING WORK. Great place to do busines . Highly recommend !!

Co
Review №51

They did a great job rebuilding my car after my accident. They were quick and stuck to their original price, no add ons. I like that.

To
Review №52

Bought a new car from a local dealership that had some paint defects, this place was used to paint and fix the car, all they did was paint over the chips, you can see them still, I would not recommend this place for your car at all .

Na
Review №53

Amazing work and service

Vl
Review №54

Great place good work

Su
Review №55

I hope I never need a body shop again, but if I do, I will never go anywhere else besides Probst. Everyone at the shop is beyond awesome to work with during the repair process and their bodywork is the best there is. My husband is a car guy (read: VERY PICKY when it comes to anyone touching his vehicles) and was blown away by how perfect our car looks.Seriously, look no further if you need a body shop. You will never find one better than Probst.

Information
39 Photos
55 Comments
4.8 Rating
  • Address:1121 E Illinois Hwy, New Lenox, IL 60451, United States
  • Site:https://probstcollision.com/
  • Phone:+1 815-485-8411
Categories
  • Welder
  • Aluminum welder
  • Auto dent removal service
  • Auto repair shop
  • Car repair and maintenance
  • Transmission shop
  • Auto body shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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