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CCT Repairs
157 Church St 19th FL, New Haven, CT 06510, United States
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CCT Repairs

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La
Review №1

Gregory was very competent, friendly and quick. Was able to get an appointment on short notice and the repair was done within the hour. Amazing! Very fair and transparent pricing and he explained all the steps.

Ro
Review №2

Greg saved my computer when I thought it was absolutely done!!Greg is awesome- he’s personable, and treats you like an old friend. He also has a wealth of tech knowledge, and tells you everything he is doing to fix your device.My computer was back so quickly, and it works fine even though I spilled a lot of water on it . Greg’s prices are fair given the quality of work he does.Thanks Greg!!!! You’re the best!!!!

La
Review №3

Gregory, the Senior Technician, quickly figured out how to regain access to our laptop after having worked with Dell for 2 hours to no avail. Bright and professional! Highly recommend!

S
Review №4

Quick, honest, and responsive! I price shopped and found that Gregory had the most competitive pricing with great reviews. Had a 12 noon appointment that I had to push back few hrs because of a car trouble, and Gregory was very accommodating. The quick turnaround and friendly conversation made this visit a very painless one! Will be back.

ni
Review №5

Gregory, who does the technician work and the owner was nothing short of amazing. In a time of worry & need as a college student in a pretty intensive program requiring a laptop daily, Gregory helped me out within minutes and de-escalated a situation with a lot of worry. He walked me through how we would find a solution together and other ways we could work together in order to solve the problem. Other places I called rejected my problem and told me to go to an Apple Store, but not here. I was told my problem would be solved and it was as quick as I could have imagined. This is the place to go for an understanding environment that wants to help its customers. Thanks again CCT Repairs!

Ch
Review №6

Greg was very responsive, communicative and did a fantastic job explaining what was going on as well as showing what was wrong with my laptop. I went in on a Friday for a diagnostic appointment and the part was in the following Monday and by the end of the day, my laptop was fixed. I highly recommend using him and would go back again.

Th
Review №7

Ive been going to Gregory for any phone issues Ive had in the last two years or so and I dont think Ive found anyone as cool and professional as him. Hes very responsive, polite, honest, and he gets the job done asap. I had a glitched out screen recently and it was fixed very fast for a good price. I would most definitely recommend this place to anyone with any sort of electronic issues.

Yu
Review №8

Friendly, professional, and communicative. Gregory did an excellent job repairing my computer for a fair price.

Ka
Review №9

If you are reading reviews looking for a trustworthy, fair and responsive place to get your computer, cell phone, etc fixed, you found it. Gregory is very knowledgeable, honest and accessable. Super nice guy too! Contact him...you wont regret it! 🇺🇲😉

Fi
Review №10

I got a nice treatment and great service. I will call them again if I need help with any of my laptops. Thanks CCT Repairs.

Ka
Review №11

CCT repairs is great and fast (only a day and I got my laptop back)! Gregory saved my laptop.

Co
Review №12

I needed some parts replaced and Gregory at CCT was able to identify the issues, order the parts and make the swap quickly at a good rate. He offered options for maintenance now and some good advice for upkeep going forward.

Ra
Review №13

I came to Gregory with a very specific proprietary issue regarding difficult data to access and he knocked it out of the park in the same day. Gregory was the consummate professional and I will go to him exclusively in the future for my tech/repair needs. Highly recommend!

Su
Review №14

He did a fantastic job! Clear and fair pricing, prompt communication, and everything is fixed in time!

Ha
Review №15

Really great experience! Gregory obviously cares a lot about his work and his clients and does really great work at very reasonable prices.

an
Review №16

Every time I have a problem which unfortunately is often I call Greg hes right there he tells me exactly what I need, exactly what its going to cost. He gets it done and gets my computer back to me as quickly as possible, because he knows my business Im dead without it.

Ly
Review №17

Excellent service. Greg is honest and his repair cost is very reasonable. Extremely fast turnaround. I highly recommend if you are looking for an honest reliable technician!

Ch
Review №18

My laptop got water damage and I brought it to CCT repairs. It stopped working and it was brought to life again. Very quick and excellent service. Greg is a proffessional and very efficient. The job is well done but if an issue does come up later on, he is always available and happy to help solve the issue.

Ni
Review №19

Gregory is the best! I have been bringing my electronics (tablet, phone, laptop etc) for YEARS! He is the only one I feel that I can trust with my electronics in the area.

ta
Review №20

Gregory has great turn around times on repairs and uses quality parts. Highly recommend.

Fa
Review №21

This guy is awesome!! So kind and great to talk to. Really helpful and will be using for all tech repair issues!

Jo
Review №22

I usually dont leave reviews but Greg was so responsive and helpful. He was able to revive my water damaged phone within 48 hours and even went above and beyond picking up and delivering the phone due to quarantine. Highly recommend CCT repairs!

e
Review №23

My experience with Gregory and CCT was excellent. I had a completely smashed up screen that was replaced and restored to a state on par (or perhaps superior to its original state). Customer service was fantastic, Gregory was upfront about time frame, cost of parts and service. Pricing was excellent. Overall I am pleased and am glad to have found someone in New Haven to address my tech/hardware issues. I recommend CCT to anyone.

Br
Review №24

I went to CCT Repairs for an issue with my Mac not starting up. Trying to get an appointment with Apple was a nightmare because of the limited appointments due to COVID. I took a gamble and tried CCT Repairs. Great decision! Greg was responsive, immensely affordable and gave me a ton of laughs along the way. He had my Mac up and running in a couple of hours and made sure I understood the issue and how he fixed it. I was so impressed with his services that I gave him an added tip on top of the standard charge. I would definitely return to CCT Repairs for my electronic needs and highly recommend CCT for yours!

Ju
Review №25

Simply put, CCT Repairs is an excellent stop for any electronic repairs that you might need. Gregory is extremely responsive, thoughtful, and efficient. When I took my laptop in for an evaluation, he called me the same day with a complete diagnosis, as well as all the potential repair options we could pursue. My repair was finished extremely quickly, and my laptop was ready to go one week later. His office is conveniently located in downtown New Haven, right next to the Green. Highly recommended!

Lo
Review №26

When my 2011 27 iMac all of a sudden went dark and wouldnt reboot, I went into panic mode. I am a musician and run Digital Performer as well as managing my own website on it. I also run an accounting program for my Lawncare business from the computer so you can see why I was freaking out. I knew Apple wouldnt service an old computer like mine, so I started searching around and called 2 places before calling CCT repairs. Both would not touch my computer. I was leary of trusting anyone other than Apple anyway, but called CCT and talked to Greg. I brought it in, he diagnosed it and determined it was the graphics card. He ordered one for me, which took awhile to get here from China, but once he installed it, and called me to pick it up, it is back working like a charm. He has that 1 year warranty on his work and told me if I had any problems with it, to call him. He even explained why the card probably failed and how he installed the new one so that might not happen again. Great technician and very polite, patient, and friendly guy. I highly recommend CCT repairs. Lou G

Ja
Review №27

This was so easy!!!! I never write reviews, but this was so so helpful! Gregory was professional, kind, and so fast! My son broke my screen phone. I hate figuring out stuff like phone repairs. Apple was going to be a long wait, my trade in value was next to nothing, but when I called Gregory he picked up immediately, gave me a quote that he honored super cheap $100 for the repair and fixed my phone while I caught up on some work. I love having my phone back good as new!!

la
Review №28

Great communication, very clearly explained what was wrong and what options I had. Quick repair and very affordable. Saved me hundreds of dollars! Will definitely go here if I need any other repairs!

Be
Review №29

My laptop screen suddenly started glitching and black screened two days before an exam and I could not figure out the reason. I took the laptop to CCT repairs and Gregory immediately figured out the problems of my laptop. He was very genuine and helpful, also the price is very affordable. I got my laptop fixed very fast and made it in time for the exam. I strongly recommend CCT repairs!

Lo
Review №30

Fixed up my laptop in an hour or so--had issues later on and Greg fixed it in minutes! Very convenient and helpful

Ma
Review №31

Gregory was a fantastic first choice for me. Budget friendly and repair was done in a timely fashion. Ill definitely come here again if I need anything else!

Ju
Review №32

Top notch service, I got my computer picked up and dropped off to me ( i work down town) was given clear instructions and feel like my macbook pro early 15 has at least another year or so more life. Thanks so much

bh
Review №33

Amazing customer service! He fixed my laptop in just a few days and it was for a great price. Highly recommend his services!

Mi
Review №34

Gregory is an excellent diagnostician, technician, teacher and listener. I am very pleased to have someone whom I can trust with my laptop.

Ta
Review №35

Service was quick and professional. Offered 10% discounts to students!

An
Review №36

This guy is very friendly amd professional!!

Sa
Review №37

Gregory is the best!! He was nice, super efficient repairing my laptop, and had very reasonable pricing. I would 100% return to him if I ran into any issues with my computer in the future. Highly recommend.

Ka
Review №38

Took laptop in and had it back in 48 hours! Gregory was thorough, patient and professional.

Ri
Review №39

Greg is an incredibly skillful individual. This is far, far more than just some cracked screen repair business. He was able to diagnose and repair a very complicated technical problem with my smartphone, and his fees were more than fair.In the end, my phone is actually in better shape now than when I first received it as a refurb unit from the manufacturer. Seriously, its like new and all the components are high quality.I couldnt recommend Greg more highly and will certainly be calling him first if I ever have a repair problem in the future.

Do
Review №40

I have been trusting Gregory with my devices for several years now and will not use anyone else. He is a genius! I have used other repair stores which did very shoddy work that Gregory fixed at the most reasonable rate and in a very timely manner. He is just the best!!!

To
Review №41

Greg is the best. Prompt, courteous service, a faster than expected turnaround, no upselling or complications. He fixed my laptop for faster and cheaper than a big box store. He even gave me a fed ex slip because I forgot my laptop case so I wouldn’t just be carrying my laptop loose on the bus.

ct
Review №42

HIGHLY RECOMMEND!!! (EXCELLENCE)My android (Motorola Moto Z4) cell phone slid off of a box from approximately a height of 2 feet onto concrete. This phone is 14 months old. It had a screen protector however, no case. Upon impact the gorilla glass was still intact with a slight shatter to the upper left corner and three or four hairline fractures from the top to the middle of the screen.Gregory replaced the screen (same day service) while I was in his office! There are no defects whatsoever. (i.e., front, sides, top, bottom, rear) Its as if all of the above mentioned details never occurred.My cell phone functions as it did previously and its appearance is as if it were brand new as well!I AM COMPLETELY SATISFIED!

Is
Review №43

Super fast and affordable fix for my broken chromebook keyboard. Gregory didnt try to upsell me for services I didnt need but was able to offer a simple fix for another issue I was having to boot, highly recommend!

Al
Review №44

What can I say? Professional, considerate, and knows his business. Recommended without reservation. Thanks for your help.

Er
Review №45

Gregory was able to replace my shattered iPhone screen in less than twenty minutes. Super nice guy who seemed to really care about providing excellent service for fair prices.

Ma
Review №46

Fantastic service and high quality repair. I will be sure to return to CCT repairs if I need work done on my computer in the future.

Be
Review №47

Fast, affordable, and dependable! Also did a good job of explaining what he was he doing and helping me understand. Def the best option in New Haven.

Te
Review №48

Gregory had fixed my laptop with excellent results two years ago, so when my sons laptop lost the hard drive about six weeks ago I went right back to Gregory. In just a few days he had upgraded the hard drive, checked the general performance, reinstalled software... the whole nine yards. My sons computer runs so well Im thinking about letting Gregory do the same to mine...switching out my mechanical drive for a digital one. Hes expert at his job, very friendly, and followed up to check on our satisfaction. Definitely go to Gregory if you need work done on your technology.

ch
Review №49

Several time Gregory has helped me out with screen repairs to phones and tablets. He is professional, friendly and his work is excellent.

Ma
Review №50

Great Place, especially if you are a student or live around the Downtown area of New Haven, Very convenient and fair price.

Si
Review №51

I went in to get the screen fixed on my laptop. Gregory was able to do it very quickly and at a reasonable price. Highly recommend!

De
Review №52

Only took about 15 minutes and my phone looks better than it did originally

Th
Review №53

Gregory was able to quickly fix my iPhone when Apple was closed. The price was very affordable -- Im sure Apple would have told me to buy a new phone rather than replace the old one. Saved me lots of money.Tom

Er
Review №54

Gregory was friendly and knowledgeable and repaired my iMac desktop unit in a reasonable amount of time at a fair price. He has no problem taking the time to chat, explain things and answer questions!

El
Review №55

CCT Repairs is fantastic! My iPhone 7 plus screen shattered and Gregory, the owner, was able to fix my phone immediately and for a reasonable price. My phone is now back to normal and I couldnt be more grateful. Gregory is wonderful at what he does and gives outstanding customer service. I highly recommend CCT repairs!

Br
Review №56

Easy to work with and prompt in service. He never makes me feel stupid for asking computer-related questions, and always replies with clear instructions. His pricing is unbelievable too. All-around one of the best IT people Ive ever worked with.

Sa
Review №57

So far the best around New haven, im not computer savvy so Gregory helped me out a lot. He installed a couple softwares to protect my laptop, due to my lack of knowledge on laptops. He is also very easy to talk too, and I think the price is reasonable because he does great work. The place is a little hard to find because you gotta go up elevators but besides that there was nothing bad I can say about it. I enjoyed Gregory taking the time and explaining to me everything that he did to the laptop and what was wrong with it and helped me in the long run. So thanks a lot!!!

Lo
Review №58

Fast and Friendly service. I have shopped around and CCT Repairs has the best pricing and the fastest turn around times. My cell phone screen was repaired within an hour. No doubt would definitively use his service again.

Ew
Review №59

CCT Repairs is the best computer repair experience I’ve ever had. If you are having any computer or cell phone problems, dont waste your time, Call CCT Repairs immediately. Gregory is very knowledgeable and is very prompt to respond to any questions you have. Ever since I found him, I ’ve used his services several times for multiple reasons. His service was fast and affordable. Gregory is also flexible and operated with complete integrity. During my recent visit, He diagnosed the issue with my computer and quickly moved to problem-solving. He was initially unhappy with the quality of the part that arrived for my computer and took time to research and purchase a better replacement. I appreciate his commitment to completing the job thoroughly and correctly. he’s very professional and keep you informed every step of the way. Honest and fair service, I highly recommend his services and cant say enough about his 5-star quality customer service.

Mi
Review №60

Greg is really phenomenal! The service was prompt and efficient, and he never made me feel like he was trying to upsell me additional services like the big box stores always do. The turnaround was only a couple of days, when I was expecting to wait a few weeks. 10/10, I can’t recommend CCT enough!

Ja
Review №61

All I have to say is go here if you need anything repaired. Seriously. Unmatched prices, great quality, done in a timely manner, wonderful service!!

Ri
Review №62

Is your device broken? Before buying a new one and putting all that pain into learning a new phone or laptop, consider giving CCT Repairs a try. Gregory is an expert at repairs and know a lot about techie things. So think repair before replace. He repaired my LG G8 ThinQ, like new.

El
Review №63

My laptop stopped charging. I brought it to CCT Repairs for initial diagnosis. After a couple of days they diagnosed that the battery is dead and gave me a price offer for the replacement battery + fix. The price was absolutely reasonable. The entire process (diagnosis + ordering a replacement battery + replacement) took less than a week and the current battery is performing well.

Za
Review №64

Greg was professional, friendly and his work was amazing. I had a loose hinge on my macbook and it feels sturdy and new. He works with you and his prices are affordable! Would recommend.

Jo
Review №65

Ive been twice to CCT - once to get a whole new casing for a laptop, the second time to fix the charging port of my phone. Both times I received clear explanations for how long the work would take, along with a prompt and clear budget.In both cases I actually got a text before the estimated date of completion letting me know my work had been finished early. Really outstanding communication and customer service, and Ive been very happy with the work done, too.

pa
Review №66

I had a cracked screen and vertical lines on my screen and the touch screen wasn’t working on my iPhone 7plus. I took it here to CCT Repairs and Gregory took care of me. He was able to fix it in a few minutes while I waited. Now my phone is as good as new. I’m one happy customer and he gave me excellent customer service. I definitely recommend bringing all your devices here for repairs.

Gr
Review №67

Gregory was great. Got computer fixed in record time at a very reasonable cost. Good communication.Highly recommend his services.

th
Review №68

Gregory once again came to my rescue. My X1 Thinkpad wouldn’t turn on this morning. Gregg got me in within a couple of hours. Requested expedited service as I use my computer for workBrought it in. Within about 15 minutes of my leaving, it was ready for pick up!Hate to leave such a well-deserved, glowing review because I’m afraid he’ll get too busy. But the review is certainly earned

Ta
Review №69

I use this service every time i have a problem with my computer. i highly recommend!

me
Review №70

I was able to get an appointment right away and Gregory was thorough in explaining how he would fix my laptop. Price was reasonable also. Would definitely recommend.

es
Review №71

Super friendly, responsive, quick, and professional. Was a wonderful experience and recommend to everyone!

Sn
Review №72

I took my sons phone to be repaired and I am very happy with the service I received! Gregory was very knowledgeable, accommodating and pleasant. I will definitely use his services in the future!

Ta
Review №73

My laptop was not charging and I couldnt tell if the issue was my adapter or the laptop itself. Greg saw me the same day I reached out, tested the laptop and told me all I need is a new adapter. 5 minutes in and out. Id definitely recommend him.

pa
Review №74

Gregory was helping fix my pixel 1. It wouldnt charge so Gregory had to put in a new charging port which was a big job. He was very prompt and curtios. The phone works great after he fixed it. I highly recommend him.

Za
Review №75

Gregory was fast to fix my phone and very helpful and personable. I had dropped my phone that needed to be used that day and he was able to get it fixed in under 30 minutes. Would 10/10 suggest to anyone to use.

Ma
Review №76

I went to the Apple store after my iPhone 6 began glitching and acting on its own. It would close and open apps, call people, and act like it was possessed. The Apple store said they couldn’t help and recommended I buy a new phone.CCT repairs was super helpful, friendly, and the pricing is realistic. Totally worth it! Gregory called before the appointment to ask about my phone issues, he told me the options available and the cost to fix it. During the appointment, he was able to resolve my phone issue within 10 minutes, and he was very informative and helpful.Im really pleased with the quality of work and the customer service. This is my first review and I’m writing from my now-working iPhone.Thank you so much!!!

Je
Review №77

Amazing customer service! Brought in two phones with cracked screens, both were fixed real fast for a reasonable price. Even got a few restaurant recommendations out of the deal. Highly recommend.

AL
Review №78

Took my laptop, which Id already written off, and CCT repairs managed to fix it within 2 days. Quick communication, great service.

Ry
Review №79

Really nice guy my screen was completely shattered and he replaced it’s amazing. He did it in less than a week

Dj
Review №80

Gregory at cct repairs was very professional, straight to the point and efficent. If you have a serious problem with your computer I suggest you go to him.

Bl
Review №81

After a terrible experience at another electronics repair store in town, Im extremely pleased with the professionalism and quality of the work done at CCT Repairs. The owner, Gregory, was up-front about pricing and deadlines for diagnostics and repair and determined that what I was told was the problem with my Pixel 2 phone was actually NOT the problem after all...I was also given a discount on additional repairs since there was a further issue with the phone after some parts were replaced. Cannot recommend highly enough!

Ol
Review №82

Got recommended to CCT Repairs by a guy down at T-Mobile so I was already expecting great service. Gregory did not disappoint at all. Very professional and courteous, definitely a master of his trade. I had absolutely no issues with my repair and it was very affordable too. I would easily recommend CCT Repairs to anyone who needs their devices fixed .

Ch
Review №83

Greg is very knowledgeable, professional, and responsive; he has been my go-to computer guy for a few years now. CCT would absolutely be my first recommendation if you need computer/device diagnostic and repair.

Ke
Review №84

Gregory got everything fixed on my wifes cell phone while we waited! An excellent experience with getting it fixed on short notice! He did a great job!

Sa
Review №85

Gregory was extremely kind, responsive, accommodating and did beyond an impressive job sorting out the issues with and repairing my 2011 MacBook Pro. Would 100% recommend you see him for any tech-related issues you have. Easily among the best in CT.

co
Review №86

Gregory was extremely helpful with being honest about the cost and the time it would be to repair my daughters cellphone and my other daughters laptop. When we got our electronics back my daughters and I couldnt have been any happier with the service provided. I would highly recommend CCT Repairs.

Jo
Review №87

Gregory helped me fix my electronic device, thanks to him!

J
Review №88

My laptops screen broke so I had to get a replacement. Greg was able to repair it in half the time and for half the cost compared to the manufacturer. I highly recommend CCT Repairs and will definitely go back if I ever need more tech support!

Em
Review №89

CCT Repairs did a great job fixing my Mac Air. Gregorys responsiveness and professionalism were terrific. He explained his timeline, diagnostics, and pricing clearly, and stayed in communication with me as he made progress on the machine. CCT Repairs was not my first stop this time; I came to them after receiving a much more expensive (and dispiriting) quote from another company. After a friend referred me to CCT Repairs, I got in touch with Gregory, and received the help I needed. Gregory will be my first call next time! Highly recommend.

P.
Review №90

I asked CCT to do a major upgrade on my Macbook Pro by installing a 2TB solid state drive, replacing the keyboard, and replacing the battery. Gregory advised me on how to purchase the drive and gave me a good deal on installing it as a package with the other items. He was very efficient about the repair when it happened (took about half as long as he estimated). And I felt he was a fair and honest broker with me every step of the way.

Ch
Review №91

Booked an appointment for 11AM and waited till 2:30PM for the owner to show up. He looked at my laptop briefly after we met and said my SSD was dead and he cant help restore the data. So I took my laptop away and went to another shop.The other shop was able to fix my issue, my windows was corrupted - software issue. At the other shop, I realized that CCT didnt plug my battery back in before closing my laptop...Owner was nice to talk to and didnt charge me anything for his diagnosis though, hence the extra star...

Gi
Review №92

Quick service and reasonable prices, will definitely recommend to a friend. Gregory was very kind, if I ever have a device needing a quick fix I will be sure to return! Thanks a lot!

Mi
Review №93

I have worked with CCT Repairs on 4 occasions so far. Every job has been fairly priced, the scope of work was well communicated and repairs were completed faster than expected. I highly recommend using CCT Repair and will continue to go to them for our business needs.- I phone 6 Screen Repair x 2- Macbook Air Keyboard replacement (spilled liquid on the keyboard) x 2

De
Review №94

Greg is extremely professional and knowledgeable. He was very up front and honest with me about the process to replace the screen for my wife’s iPhone 6s. He fixed her phone in 20 minutes and for HALF the price the Apple store quoted me. I highly recommend CCT Repairs and would definitely use them again in the future.

Da
Review №95

Once the replacement piece arrived, he repaired my laptop fast and well

Sa
Review №96

Dropped my phone like a dummy, he fixed the screen up in no time. For a good price too!

SC
Review №97

I am more than happy with my iPhone 5c repair. The quality of work and the professional experience was the best I have had in getting an item repaired and I also have to add that the price was also great. I highly recommend CCT Repairs.

Wi
Review №98

Great service! Really easy to keep in touch with, repaired in 3 days and works like new.

Is
Review №99

Don’t bother with these guys.Never showed for my 10am appointment even though it was confirmed/accepted. Got there 5 minutes early, stayed 15 minutes after my time slot. They never even came to the building.I’m out parking costs and likely the cost of a second new computer this year, even though I’m just experiencing a mechanical hinge problem. But it’s keeping me from safely opening the laptop, so with their disregard for my confirmed appointment, getting another cheap machine is the only way I’ll have a computer I can travel with over the thanksgiving holiday to continue working.You’ve been warned!

Ra
Review №100

I had a cracked macbook pro 2015 screen that was repaired with ease. It took about a week for the new screen to arrive after being ordered, but after that, just about 30 min to install. Prices seem fair and he looks for the least costly option. The finish may not be exactly the same as previous, but doesnt really change the cosmetic or aesthetic appearance of your computer. Would go to again!

Information
12 Photos
100 Comments
4.8 Rating
  • Address:157 Church St 19th FL, New Haven, CT 06510, United States
  • Site:https://mycctrepairs.com/
  • Phone:+1 203-442-6070
Categories
  • Computer repair service
  • Phone repair service
  • Electronics repair shop
  • Mobile phone repair shop
  • Repair service
  • Screen repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–6pm
  • Friday:Closed
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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