Great people to deal with... very knowledgeable & they sell good parts!! I have been dealing with them for 20 years

I can’t say enough about Issac’s professionalism while working with me for my Smart Car parts I needed. The parts were in excellent shape as stated and promptly shipped to my address in Florida.Thanks again Issac for the extra effort provided!

Got the part I needed at a price I was happy with. Very helpful guy on the phone also.

The best places to find any gently used parts for your car or truck

This place is the cleanest,and they are very knowledgable always have the right parts, also the prices are great.great people to deal with.

Bought a used battery, kept needing a charge after 10 months, brought it back and they gladly exchange for another per guarantee. Would go there again, helpful customer service.

Good price. Quick turnaround

Little with phone calls, happy to see during difficult times very polite part was in stock amd placed in my hands quickly very satisfied with purchase

Great service and price.

Good service, very clean and organized but they charge the same price for used products with no warranty as if it were a new product

They never have what you need better off going to napa and buying parts

Always have fresh and hot food.

It a good place

1 bad apple spoils of lunch. Had to prove I brought another part from another junk yard because the one they sold me failed. Guy was upset. Part he sold me was $175 I got the other one for $30

Ok

I had been looking for a drivers side headlight assembly for a 2005 Chrysler Crossfire for over 2 years. Finding a new one has been impossible without incurring a significant cost. Due to that I have been searching the internet for a used one, but once again the prices have been ridiculously high and the condition of the ones I found were poor. Recently I found one at Petrillos. I called and spoke with Kevin who was easy to talk to and promptly sent me pictures of the headlight assembly. I was nervous about purchasing it since it came from a salvage car. Kevin gave great details on the headlight assembly and answered all of my many questions. Kevin worked up the order for me and unfortunately was on vacation the next week that I decided to order it. Kevin had already set up me working with his co-worker Lenny who finished the sales order and shipped it to me. The price was great the speed of shipping was great. The light is installed now looks great and is exactly what I expected based on Kevins description.

Needed to edit my review of 1 *I originally posted that they had sold me a starter that was defective. Have found since then it was the mechanics fault not Petrillos. So in good conscience I need to change this review.

The used parts never seem to last for me. I wonder how well theyre inspected upon arrival.

Had what I needed, at a fair price. The staff was both friendly & helpful.

Good morning,How are you doing?I just reported Petrillos Junkyard to the Better Business Bureau for fraud and scaming money due to the fact that their forcing people to buy parts from there company that they dont need. By not giving them their refund for an item they did not receive.thats how they stayed in business by stealing money

Offered me bottom dollar for my car, charged me top dollar for the part to fix it. Forget how long this place has been here and go find a more legitimate company.

The owner its rude when you ask for. A discount on the asking price. He told me it is what it is or go somewhere else

Good service. They did not have the part I needed but got it the next day. Only problem was they never called to let me know it was in. I can somewhat understand because they are very busy everytime i go in there.

Didnt have the part i needed. Maybe next time.

Very professional didnt have my part

Poor service

Terrible service. I was looking for a door for my 2013 Subaru WRX. They had a door listed online as clean and undamaged. I went to pick it up and there was a ~10 long scrape through the paint on a major visible body line, another chip through the paint the size of a fingernail, and a scratch on the handle - the entire length of the handle. I asked them if they had any wiggle room as I was expecting a truly undamaged door since thats what they listed, to which I was sarcastically asked if I wanted to have them buff it out, and then was told we dont sell new f*****g parts. They then took the door away and put it back on the shelf. No counter offer, not even a the price is the price. Just a sufficient lack of manners and professionalism. 11/10 would NOT recommend.

If they dont have itThey will Find it!

Gave me a good deal for parts. Cheaper than on eBay .

Purchased a transmission for a Subaru with low miles for 1000.00 installed it and its instantly BAD. they would not make it right. I did not want my money back, I only wanted a GOOD transmission. they said NOPE as is sucker!anyone considering buying costly parts. you better beware

The guy in the white Honda was opening the gate on my way to work this morning, blocking the whole road, you think he would have had the common courtesy to move over a bit and let me pass but no.. he decided the best course of action was to flip me off. Cant say Im surprised this place has always had poor customer service. People just typing into a computer acting like engineers.

Take out a good policy very responsible

Great service got my exact part

Found the part I needed paid way more than I expected.

Good place to find what you looking for

Only thing I get there are used batteries which is a decent deal. Most of the staff there are miserable 😣 which is why the service is below par. Their prices are usually way to high. Chuck and Eddies better

I came down here from albany, ny for my 2008 Sebring convertible parts.Tthey were excellent to deal with. They sent me pictures of the parts i needed and sent them to my phone. They always responded promptly. I would bot hesitant to get other psrts from them.

Great service and quality used parts.

Excellence customer service and great prices!

Looking to sell a junked car go to Chuck and Eddies they offered me a higher initial price that Petrillos. I called the guy to ask how much it would be to sell my junked car he gave me a number and then I decided to politely decline at the moment while I shop around and he seemed to have an attitude over this decision. CUSTOMER SERVICE AND RESPECT ARE THE CORNER STONE TO A BUSINESS PEOPLE!!!

THERE POLICYS.... ARE THERE POLICYS. I AM A NATIONAL CHAIN, AND ASKED THEM TO SHIP THE PART TO MY FACILITY.THEY REFUSED DUE TO THE FACT THAT OUR CENTRAL OFFICE HANDLES ALL OF OUR ACCOUNTS PAYABLES WHICH MEANS, THE CREDIT CARD STATEMENT GOES TO A DIFFERNT PLACE THAN OUR SHIPPING ADDRESS SO WOW!!! WHAT A HASSELL BUT THAT IS THERE POLICY I WOULD LIKE TO SEE THEM BE A LITTLE MORE FLEXIBLE WITH A COMPANY AS LARGE AS 400 STORES A NATIONAL FRANCHISE

Great place!!

Bought a used 70*k power steering pump 6 months ago, still works

Nice place to go for use Auto part

Terrible sold me transfer case with hole in it and said I was one who put hole in it

NEVER do business with this place. i ordered parts for my car & they didnt come in when they were supposed to, then they couldnt deliver them so i had to pick them up! the parts i purchased were supposed to be specific to my car & they told me they were.. went to install and the parts were WRONG and one of them was bad!! tried to return/exchange and wouldnt give me a damn penny back or try to help me at all because i didnt have the yellow slip! what business orders you the wrong parts & then wont do anything at all to satisfy you?! so now a month later, the other part i ordered blew! ive talked to other people as well that have been sold bad transmissions & wrong parts &; then they wouldnt help resolve the problems! i will NEVER do business with these guys again personally or my shop! STAY AWAY! their mess up caused me over $1k because i had to get a rental car & order the correct parts from the dealer! they are a scam! they tell you they order you the parts you need and then sell you the wrong parts & if you dont have the yellow slip, youre scr*wed!!! TERRIBLE BUSINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great service! Great people!!

The crapiest service, 4 people in the office and 5 out in the field, had to wait ober 2 hours to get one little part even though i ordered it in advance. Worst experience ever. Not suggesting to come there.

Never had a problem

Has parts glad this place exist

Horrible customer service! When I walked in no one acknowledge my being there. I had to say excuse me numerous times. I was tempted to call the phone just to get their attention. Very bad customer service!

Take your posting down if your not open on Saturday,but dont worry Chuck and Eddie helpped me out!

Difficult place to deal with. As a shop owner they are not the best place to do business with, and they dont care.

Good place for parts

Went twice first time they have worng part do had to take old part off to verify right part was gotten

Great customer service 👍

Good people smooth transaction

Very good prices

Very bad service. So rude.

Could not get a refund for a defective part so now I’m stuck with $170 credit to a place that I probably won’t ever buy another part from again

Good service

Very lousy customer service

Ive been calling them all morning and they are not picking up their phone. Theyre the only ones in the state that have this part and I dont want to drive there an hour and not have them be open, which would be weird since its a normal Monday.Pick up the damn phone!!!

Love it

Defective product

You can find parts do sometimes

Great service

Great warranties !!

Sucks

Order it here

Very professional

Clean and professional

A good and good service I recommend it

The employees are rude and little patient. It is not a highly recommended place.