Friendly staff but parking lot needed tending. It was an ice covered mess. The actual place was nice and staff was courteous.
My tax rep was amazing . And very kind, also on top of any question or concern. I will be using her every year and sending people to her.
She is very helpful I am glad I have her to prep my taxes every year
Originally called Elwood H&R Block had to transfer to New Castle Pa Office at first.. I spoke with a Lady Kathy there yesterday, trying to get ahold of the original Lady Patricia who transferred there from Elwood that did my last year Taxes but she wasnt in the Office that day Unfortunately.. So I ask to get info about were my Stimulus.. she put me on hold for 15 minutes an was on my Lunch break at work that I barely had tranfering back an forth Offices.. So I thought a bit strange it was taking so long tried patiently waiting then hung up.. So I called back an same Lady answered.. an I told her I was the same person that she put on hold an asked her what happened.. an so she says with attitude what can I help you with? An so I said well I told you I needed help finding out information in my Profile there.. an uh I thought that was what you was doing when you put me on hold. Then I asked her what was she doing when I was on hold all that time.. An she says to me I was doing more important things?? An I say wow... that is so messed up. Then she says she doesnt have the information at the office to look it up ; have to look up on IRS website.. Then I told her well I wish you would have told me that originally.. an ok... that is all Goodbye. 😑
Fast an you guys are my go tax preparation
Patty Davies at H&R block in union twp new castle pa is WONDERFUL!!!
Always satisfied with working with your tax pros
Patricia Davies ALWAYS does our tax work. She is someone we are comfortable with, dont mind that we have to share personal information with as she is ALWAYS professional, friendly, and personal. She is able to maximize our return without worry of doing things that arent appropriate or allowable. She is why we continue to cmoe back year after year.
Very friendly and knowledgeable agent.
The woman was very friendly and amazing. She made sure we understood everything before signing papers. Look forward to having her do my taxes again.
I felt welcome right away when I came to the office. My Tax Professional, Heather Sacik, was very knowledgeable and made a point to help me learn and understand throughout the entire process. I will definitely return to her next year.
She was very helpful
I had a NEW preparer do my tax paperwork. They DID NOT include my Mortgage Interest. The Manager reviewed my tax paperwork with me and found that omission. The new preparer had also put my Health Savings Account (HSA) deductions in the WRONG section which resulted in me owing the IRS MORE than what I actually owe. The Manager fixed that AFTER I caught the error.
Very pleasant preparer and I had absolutely no problem with the service that I received. However, to have to pay over twice the amount I paid last year when you have 90% of my information already in your system is crazy. I will not be back again and Im making sure that I inform everyone I know of H & Rs pricing.
We enjoy having an experienced accountant who is efficient and thorough. We were done in probably 20 minutes and she answered every question we had, especially with changes that went into effect for this filing year. We hope she is still with your company next year, we already have our appointment set up!
They make it easy
Because sue allshouse is very knowledgeable and helped us more than we thought possible
Easy to comprehend, fast.
Very good people
Because I have beeh having my taxes done by H & R Block for years and I have been satisfied.
Jean is absolutely wondeful and very knowledgable.
I now can do them on my own for free. 178.00 for 12 minutes of time is pure ridiculousness.
Excellent service
Same pricing as the other guys. You were capable of submitting my VA and PA returns as well as my stocks.
Because I like having my taxes done by a professional and Jean is very helpful and I feel cofident that I got the best return when she does them for me....
Because I love the people who work there. Its fast efficient and always a treat even when we dont get a refund.
Great experience
Have gone to them since the 1980s and am always pleased with efficiency and professionalism.
I was very happy with how Patty Davies prepared my tax returns and answered my questions.
Good working
We have been going there for years and Jean is very helpful and knowledgeable
The woman that did my taxes was amazing!
Very helpful help me get more back on my refund
Fast and quick clean environment friendly atmosphere
Heather sacik was awesome in helping us with our taxes
Heather is very good at doing what she does.
Its true
Heather a great person and gets down to business !
Because they explain everything and are all friendly
Love the service I receive from tax professional
My tax professional Patricia Davies took her time and went over everything and gave me advice on how to get more back next year.
My agent always finds the most money she can for my return
$350 is an extremely high price. Wish there was another company that I trusted.
Friendly and very thorough.
H&R repressive Patricia Davies was very perfessional.
Great service and friendly atmosphere
It took 10 days to do my taxes!
Heather was amazing
Fast and easy
They were extremely effiecent
Easy and professional service
Great service
Been going there for over 30 years
Always ❤️ your service
Efficient service
She was helpful
Love the service
Trustworthy and accurate
I will return
Very friendly and professional