Marling’s is an A+ company. From the owner down to the Service Techs. A company who cares about their customers. They really can make a terrible experience that much easier to get through. The staff was very pleasant, professional and extremely knowledgeable on how to handle the situation at hand. Worked with my insurance carrier through the entire process. Had everything very well documented that they requested. Would HIGHLY recommend using Marling’s!
If you want a fast and friendly company and delivers above and beyond service! Call Marlings
We needed our sofa cleaned after an unfortunate cat urination event. they were able to come out quickly and take care of the problem. after the cleaning there was NO overwhelming chemical odor. Maurice did a great job. I would absolutely call Marlings again.
My wood floor got damaged when the crew was at my house to clean up water damage in the basement. They also left dehumidifiers that actually leaked water back into my basement for which they were supposed to clean up water damage. And all that because they didnt set up their equipment correctly or didnt know how to. For days I thought I still had exterior water coming in until another contractor saw that the dehumidifiers were leaking into my basement. They also never reply to emails or call you back as promised.I have asked for an itemized invoice months ago to make sure I wasnt charged (what had been promised to me) for the additional days needed to dry out the water coming from their dehumidifiers. Never received one. Instead they simply charged my credit card.
Marlings was very quick and professional when our bathroom tub started leaking. Stephanie is extremely professional and highlights that a family owned business can outpace the larger establishments.
I had the ducts cleaned in my house since everyone in my family suffers from allergies to dust and pet dander. Troy and Dennis came to my house to do the work. They were very, very professional. They were very nice and entertained me by allowing me to see all the nasty stuff they sucked out of the ducts. My house smells amazing and I look forward to using this company again when I need them!
Marlings clean up crew was great! But the responsiveness of the supervisors leaves a lot to be desired. Most of my calls required multiple follow ups. Frustrating.
Left our home worse than they found it.
Marlings absolutely blew away my expectations. I had an exterior electrical fire in my house just after celebrating my one year in the house. I did not know where to begin and Marlings walked me through the whole process. They were sincere, kind and timely. I had a quote within a day and even scheduled me for the next day for the clean up. House looks almost as good as new. Thank you guys again and I certainly would recommend to anyone looking for restoration work.
Dear Marlings:Thank you so much for having your Company take on cleaning the water damage and mold problem in our basement.As with the job that you guys did cleaning the air ducts in our house, I couldnt be happier with the work done by Marlings!The work that your employees did - Dawn and Jose - exceeded my expectations! They were absolutely stupendous in how diligent and hard they worked! This job was so huge! Took such hard work...and Dawn and Jose were unbelievable in going above and beyond with all that they did! Talk about 2 employees that represent the BEST in a Company!Everybody at your Company has been a pleasure to deal with and just as WE had received a great recommendation in GOING to you guys, I have highly recommended you to my family and friends!Cant thank you enough again for everything!Sincerely,Paula Matthias
I had used Marlings last year and had a great experience although this year it was less then stellar, Ill chalk it up for the guy getting tired from the job before mine, the carpets looked like they only ran a vacuum over them and left them soaked. It took two days for the carpet to dry. Definately not like the first experience, Thought I had found a reliable carpet cleaner guess Ill look again
My thermostat was accidentally broken by the Marling’s Technician during the course of having my air ducts cleaned. The repair required a skill of a HVAC Tech to fix. The owner refused to send an HVAC tech out to fix my thermostat that evening. In order to avoid being without heat overnight I paid for an HVAC tech to repair my thermostat that was broken my Marling’s! Horrible customer service, the owner finds it acceptable to leave people without heat.
This company destroyed my backyard fence and front screen door and refused to replace it. They also refused to replace a lamp that was made by my husbands deceased grandmother after they misplaced it. I would not recommend this company. This company is defensive and refuses to accept responsibility for their actions. They have poor customer service. They blame the customer. They expect the customer to live up to their end of the arrangement but refuse to live up to their end. This is also evident in their negative responses to the various customers that share their negative experiences. They should use this energy to correct their wrongs.
Marlings staff is very friendly and has outstanding customer service. Khristian is very helpful and does her best to go above and beyond to help her clients. In the event of an emergency, I will always suggest you call Marlings Emergency Water Removal and Carpet Cleaning!
A quality local company looking to get the job done right. You can trust that Marlings will do everything in their power to make their customers happy.
Marlings did a really good job helping me with a recent water damage situation. They came out quickly, evaluated things accurately, and got the water dried and the tear-out done in a single day. Friendly crew, too - nice people.My only criticism is that they did slightly over-commit by promising theyd be back out to meet with and handle everything with our insurance agent about the claim. They werent actually able to make that meeting and we had to handle that side of things ourselves - we didnt even have the pictures they took of the actual damage.Id still use Marlings again in a heartbeat, and everything turned out fine, but I should have gotten the pictures myself.
Marlings did an AMAZING JOB with my bosss house, and Khristian is such a bright light on a cloudy day, her energy is contagious. We HIGHLY recommend them for any water removal/carpet issues!!!
Marlings is a very responsive and quality organization. They really care about making sure you are absolutely satisfied which is refreshing! They are very knowledgeable also which is so important with water removal.
My kitchen was destroyed by a flood. Marlings was there immediately. They worked miracles so we could rebuild.
I would not hesitate to recommend Marlings for any type of emergency --fire, flood, even air duct cleaning. I had a neighbor who called me with a flooded basement to ask if I could help get rid of the water. As soon as I took one look at the situation I called Khristian directly on her cell phone (when I should have called Marlings directly!). Not only was Khristian out of town, she still made sure that my neighbors needs were addressed ASAP and had a Marlings team at her house in under 30 minutes!! I cannot recommend the superior quality and compassion that Khristian brings to every customer high enough.
The staff was very friendly and they did a good job on our floors but as they got closer to completion we started to notice certain items of ours were missing and when we tried to call them to find out what was going on they didnt answer. They damaged a mirror by accident an said they were going to bring a replacement but they never came back. a tv was also broken and our ladder disappeared from our garage.
They are the best in a crisis! Call them to take care of your emergency! They will be there and do a great job!
I love Marlings.... They come out very fast when you need them to. Their employees are courteous and very professional. They know just what to do to get the job done. I have them clean my carpets twice a year. I had my own shampooer and thought it was doing a great job. Then Marlings came out and did the carpets after I had a flood. They looked brand new, the color was much brighter and much lighter. I could not believe the difference. They are the best and I recommend them to everyone.
Marlings have great staff! Very responsive and courteous and I can highly recommend them!
I would highly recommend Marling’s Emergency Cleaning and Restoration to anyone in need of quality cleaning or emergency services. Marling’s staff are friendly, professional, and highly trained to provide professional and efficient service around the clock.
Have used them for my office and home. Professional, efficient, and great to work with.
Whether your are a homeowner who needs carpet cleaning or mold removal or a large business who needs major water damage, please call Marlings! They have a wonderful staff that is eager to help you during your time of need.
I highly recommend Marlings Emergency Water removal. No job is too small or big. True professionals that provide peace of mind in crisis!!!
Marlings have an excellent staff and offer quality service. If you require any water damage, mold, restoration services then you have found the right company!
When we moved into my home, Marlings came out to clean our vents and not only was there great customer service but also they did a top notch job. We are having them come out again this month while they are offering 25% off of cleaning vents and also carpets.
Thiefs that is all I can say. Would not recomend their service to anyone. There are many reputed companies who they do their job right. The reason why I chose them was I trusted what they told me over the phone and paid them for estimation.
Best carpet cleaners we have used
We provide cortious and professional services
Whenever you have a need for Emergency Water/Waste Removal, you should call Marlings as they are the best at what they do!
Best carpet cleaners!!
Excellent company.