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Dollar General
700 Arch St, New Britain, CT 06051, United States
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Dollar General

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Ma
Review №1

Wouldn’t Waste The Time Just go to family dollar or Walmart They Are Never Fully stocked always look empty and ran down. Can someone tell me how dollar general are popping up every corner but can’t keep the store properly stocked

A.
Review №2

Nearby store which is great. They can really use the help always one person on register customer line backed up. Good prices

Au
Review №3

Caught the manager Sam smelling the shelf while sliding her nose to the right, asked her if shes okay and she gave me an attitude and stormed off. I dont understand why shes so mean. Everyone else who works there is very nice.

Ja
Review №4

Can get everything you need in one store all at a really good price. I really like how its never really too packed with people. I am happy with the way the clerks are kind and treat you nice. I will always choose dollar general over Walmart any day.

Ta
Review №5

Love it here. Great place to stock up on school supplies.

De
Review №6

The gentleman (cahsier) was nice. Just moved from Florida so it was nice to have a decent welcome.

Gy
Review №7

Refused to buy anything the line was so long, some crazy ladie claiming to be the manager told me if Im not going to buy anything then never come back. You should really stop hiring drug addicts if you look at the store you can tell theyre not doing any work theyre just aggravating customers.

Gr
Review №8

Always in a mess cant get down some aisles maybe short handed

An
Review №9

I like the fact that it is close to where I live. I was able to get. What I needed. I was able to get rung up quickly, there was one person ahead of me. Usually, the place has a long line at the register and many times only one cashier.

Ta
Review №10

Very rude, so ghetto!! Nothing in stock !! The items here dont even compare to the Dollar general by CCSU, go take a look!

GT
Review №11

Only issue is trying to figure out where checkout line behind, and ends? Of course Covid 6 feet apart doesnt help. Otherwise, they always have what I need

Tr
Review №12

Its a dollar store. If you dont get the concept, or need a review to figure it out, ask the first 8 year old you see to explain it to you.

Ma
Review №13

Basic store, you’ll find what you’ll need for the most part. But it’s far from spotless & customers service is far from great. Last time I went the cashier couldn’t bother to get off her phone while ringing me out.

Re
Review №14

Everyone at this location was so awesome & helpful! Definitely the best dollar store Ive been to all month! (And i go to all 3--dollar tree, fam dollar & dollar general--stores...dollar tree is definitely the worst of them all, everywhere except qn st)

Se
Review №15

This store is always there for the times I need a single random item. Easy to navigate the aisles but it tends to get backed up at the register line.

Ma
Review №16

Can find good deals for great prices

Co
Review №17

Lots of cheap prices on processed food. No fresh food items available, all frozen or packaged goods. Not all prices are actually cheaper than grocery stores. However, its open late and right near my neighborhood.

Sh
Review №18

Quick shopping enabled.Great customer service from employees, bathroom always clean, the place is always fully stocked! The Con is when afternoon rush hour is going on they cant seem to have enough employees at a given time. The cashier should not be stocking the aisle one second the speed walking to the register the next! I mean what for! Have two people working per shift but have a third person come in every day at morning shift or end of shift for 4 to 6 hours to stock and unload the trucks!

WI
Review №19

Rarely stocked!

Vi
Review №20

This place is ok. Just no shopping carts for customers.... Actually ended up using my reusable bags to shop with....

K-
Review №21

I went here for specific items. The prices were good.I was directed to the right areas by the staff.This seems to be a busy location. Not a bad part of the city...

Fl
Review №22

Had lots of inexpensive. 4 stars for long line and 1 register

Review №23

They black reminds me of Family Dollar Store. Same items sold.

Je
Review №24

The people who work there are always great, but there’s never any help at the register and the lines are always excessively long

an
Review №25

It was quick service!

Gr
Review №26

Friendly and very up to date with covid 19 cleaning

wa
Review №27

The best little market around

Je
Review №28

Clean up and organize better. Great products great customer service mediocre checkout..not fast but not slow either...decent checkout times...

Am
Review №29

Workers r funny 🤣 they treat you nice

Ed
Review №30

I love it...Im always found everything I need it🥰

Ka
Review №31

Has most of the basic essential needs

CC
Review №32

Good place for quick shopping trips to get items you may have forgotten during the last grocery shopping. Decent prices and good variety of products.

Me
Review №33

I needed batteries some snacks. Very convenient on my way home Im looking forward to going to the one in Plainville. It is open this summer

Ha
Review №34

I just love all Dollar Generals its my favorite store to shop at when I just need the basics. It is like a mini walmart. Prices are always great!

da
Review №35

Great place to pick up cleaning supplies at great prices!

Ka
Review №36

Best Dollar store of our city.Always a good experience!

Ci
Review №37

Its clean and nice, I came once to get Thanksgiving decorations and only had Christmas things but clean

Ta
Review №38

The girl who works behind the register who I think may be a manager was very friendly to everyone that walked in.

Pa
Review №39

Got everything I needed

Ma
Review №40

Gentlemen at cashier was very pleasant. Store was clean and wide aisle

Ga
Review №41

Nice people great store and most workers seem to speak Spanish too

Jo
Review №42

Nice spot to pick up a few things. Typically, only one cashier even thou there is usually a significant volume of customers.

Ni
Review №43

Never buy milk from here, its almost sheets spoiled. Other than that, its not a bad last minute place to shop.

So
Review №44

Great place to shop and great deals there allways helpful

Sh
Review №45

Very clean store. Polite and knowledgeable employees to help find items. I highly recommend this store. Sultan and the other gentleman helpful.

Ju
Review №46

The location is great and the staff is very helpful.

Ch
Review №47

Nice store good cashiers. People take advantage of the state card that could work. Tired of these people

Du
Review №48

Polite and respectful service

Do
Review №49

Take so long to find your product it could be organized better need more customer service

Jo
Review №50

You can always find more than you went in for. Love the Dollar Tree

Bl
Review №51

It a good store to go at last minute shopping!!

Af
Review №52

Not to me bucause I will put them in them places, Some stuff are so rude, And I experienced that happen to old lady in the front of us when I speak to the supervisor, she come down to the cashier and in second they start giggleAnd here answer was I cant do nothingI ask for the manager they told me that they dont know when he come and they dont know his number

Et
Review №53

It takes forever to check out, not recommended for quick purchases. Also the music is always loud in the food section, between the fluorescent lights and loud radio you cant even think its so bad. And to be perfectly honest the prices arent that much of a savings. The only reason I shop here is the convince of location.

Jo
Review №54

Your standard Dollar General store, with many great deals on everyday items. Not everything is $1, but youll be surprised at what you can find here that is more expensive elsewhere!

bz
Review №55

Updated below1/4 of the aisle have been empty for about a month while they do a reset. The cash registers crash sometimes and they have to reboot the entire system to get it working again (so everyone has to wait for 5-10 minutes while it reboots). There is often only one person working in front during busy times, so the line is long. The people working there who I have interacted with over the past few months are great, so it seems to be just poor management.Reset is complete but still only one person seems to work there even when busy, so line is long. Registers are still problematic, and they didnt even have any bags today to put my purchases in.

R
Review №56

Has your everyday things good place to get things fast

Ma
Review №57

Easy in and out with all basic necessities and more available right in your neighborhood.

Ra
Review №58

This place in N.B. is always a hot mess... One employee was telling me the medicine I was looking for was at the shelf and I asked her where is it because I dont see it? And she walks over with an attitude and says its right there!... (Paused) and then says oh I thought it was there! WHEN REALLY YOU DID NOT HAVE THE MEDICINE!!! WHATS THE ATTITUDE FOR??!!

Ir
Review №59

Excellent customer service

Lu
Review №60

Stilll clean and good shop close to home for last minute home needs.

Th
Review №61

Cooler not working third time,no milk dairy unpredictability of food items each visit,I wonder who runs this dollar general store I could run it better.

Ma
Review №62

It is like family Dollar with a different name. But if you need something quick and cheap, this is the place

Th
Review №63

Careful with their over the counter medicines.

Ro
Review №64

Try to stay away from that please Better Off going to Plainville store Arch street is not Train right

Ka
Review №65

The workers are great! Very nice! The line can get long but the savings are worth it!

Al
Review №66

Always a pleasure to shop here! The manager Jen is the best

Br
Review №67

Stocked fully always. In and out. Staff is knowledgeable and quick.

Re
Review №68

Staff is vry unprofessional st this location especially...

Vi
Review №69

Clean store. Helpful staff.

De
Review №70

Came in for snacks,bathroom,and to warm up...i was treated very warmly!

Je
Review №71

During busy times need both registers open. The woman working with the tattoos was handling it well but she needs some help

Ly
Review №72

Its a good place to shop for cheap things

Ev
Review №73

Has everything at affordable prices.

Gi
Review №74

Very cluttered.

Re
Review №75

Very convenient at its within walking distance to my house. It has everything you need for those emergency last minute/purchases.

Le
Review №76

Lots of sales an tide for $3 cant beat it

Ke
Review №77

I dont have to drive back all the way to Walmart to get the stuff I forgot to buy at Walmart.Only 1 cashier though so the cashier line sometimes take decades.

Do
Review №78

Has everything I need

Na
Review №79

Good staff n friendly reasonsble prices

Cl
Review №80

Just left this dollar general horrible customer service the guy at the counter keeps rushing us and had a huge attitude when I was using my digital coupons and the lady next to him did nothing to help will never come here again

Je
Review №81

It is 11-20-18 @ 9:45 am, I just walked out of dollar general and was absolutely dissatisfied. There is a pregnant young lady working in there who is acting like she doesnt want to be there at all. When I first walked in I slipped in the foyer area where the carts are, there wasnt a rug to wipe feet from rain or a caution wet floor sign up. I explained to the lady that they should have a rug there and she told me they couldnt have a rug there bc it would soak up too much water (i thought thats what rugs do). I went in to buy some hair gel and a soda, the store was completely trashed for it to be 9:30 in the morning. When I got to the register this man came in (had to be close to 80 yrs old) and explained to the lady that he had bought a magazine 2 days ago with a July date on it, she told him before he finished his sentence, that there wasnt anything she could do about it bc magazines dont have an expiration date, but everyone knows magazines are sold up to date. She acted like she didnt care what this man was saying and I truly believe his age played a part in why this situation didnt get rectified. I have been to many dollar generals and never experienced anything like this one. I will not be returning to dollar general on Arch street in New Britain until they get employees with better customer service skills. Word of mouth goes a long way and I will not be recommending this location to anyone either.

Je
Review №82

Doller general is doller general. Not much to say.

Ta
Review №83

Decent prices. Its what you exspect its just like family dollars. Nth new or diff

Al
Review №84

Clean store... Great prices....friendly staff and add the digital coupon app because I always save at least 3 bucks each trip

SO
Review №85

Good prices but the store is not that organized but the specials make me come back

Gi
Review №86

Need more cashiers always very long lines but cashiers are friendly and helpful always can find great deals prices are reasonable

Va
Review №87

Good place to shop and get quite a few things for cheap

Ni
Review №88

Great wgen you need something real quick

Ro
Review №89

I love it and there prices wish they had a better variety

Jo
Review №90

Convince store you find everything for a low cost.

Ma
Review №91

Its fantastic just because its super fan tastic.

Ez
Review №92

Great store always have good prices

Je
Review №93

Has some great deals

De
Review №94

It was very clean

Bo
Review №95

Terrible, but rude service! They treat you like trash!

Ro
Review №96

Great service though snap cards make for a long wait at times

be
Review №97

Great prices

sh
Review №98

Great prices lots of varieties of foods including frozen.

Al
Review №99

I love this store and not because its the closest store to me but because most of the staff is very down to earth and friendly. The only issue i have had is that they wouldnt sell me cigs.. im 27 years old and i had an ID but it was expired. I guess its company policy but just because its expired doesnt mean my birthday is gonna change. So other than that one issue i love the store. They are always rearranging to make the store more organized n looking good.

Sa
Review №100

Terrible store, very rude. Does not put your groceries in bags. The manager there Jenifer needs to reexamine these employees.Especially the one, her name is glasses, short hair, very rude, speaks Spanish all throughout the store. A disgrace.

Information
50 Photos
100 Comments
4.1 Rating
  • Address:700 Arch St, New Britain, CT 06051, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 860-348-5775
Categories
  • Party store
  • Beauty supply store
  • Discount store
  • Grocery store
  • Dollar store
  • Pet supply store
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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