Always a pleasure to get our oil changed here.!Free candy 😂

Support your local NB shops. Excellent service and quality work.

Super helpful! Thought I had a busted wire that wouldve costed hundreds, was a terminal that costed 25. Was in and out in 20 minutes! Would EASILY recommend TWs to anyone in need of a mechanic

I visited TWs twice for repairs on my back and front brakes on two different trips. The first time they allowed me to schedule a few days in advance which was great for my work schedule. The got my car in at the appointed time and got it fixed same day at a reasonable price. The second time I was unable to secure a ride home and the owner gave me a ride home and back when the repairs were done. Great place, people and reasonable price both times.

These guys are straight up. Quick, honest and informative.

Great, fast service, friendly staff and excellent pricing.

Always efficient and friendly. Nice website.

There aren’t enough good things to say about TW’s. I took my vehicle in to get the AC and window fixed. When I got it back, a few electrical things were malfunctioning. I took it back and TW’s went above an beyond to find and correct the mistake. They even took it to a dealership to have it further diagnosed. They didn’t charge me for any of it. The whole experience could have been a nightmare, but Jay was so sweet and professional, keeping me up to date with everything. Then to top it all off, I receive a letter in the mail thanking me for my business and offering a discount on an oil change. I will exclusively use this place for any future car repairs and I will recommend to anyone and everyone!

Excellent service and reasonable prices. Only did and charged for what was necessary. Will recommend and will return in the future. 🥇🥇🥇

Excellent service excellent prices and professionals God bless this place

Fast, friendly and decently priced. I will be going back for any repair I may need in the future.

These guys are the best quick car lube shop in town! Nice friendly staff, very fast and affordable

I really like this auto repair shop. I have come to trust these guys!

After reading their reviews about a year ago I started taking my car for oil changes there. My experience is that not only where they fast but also at a fair price. Much better experience than fast oil shops. They also check other items such as my filter. When I refused their offer to replace my AC cabin filter they were cool about it and did not try to pressure me. I ordered online and installed it myself later.My best experience was when I took my Accord for some front end noise. They checked it and found out there was a service bulletin explaining why the noise. They did not try to sell me something I did not need and even though they had done some work to inspect the issue, I was not charged a dime. Honest mechanics are hard to find.I also took my Nissan Z and they changed my belts again super fast and at a reasonable price. I appreciate good local small businesses and feel the good ones deserve public praise.

Great shop that does great work! Will use for any future services needed on any of my vehicles.

The guy is Awsome. and know what he is doing. 👍👍🔥🔥🔥

Wouldnt take my vehicles anywhere else. The most honest, trustworthy people in the business in my opinion

Great service, people, and value. They treat you right

Great customer service anyone looking for a fast part fixed, this is the place. Very friendly and helpful. Work with them they work with you. There is no dumb questions if you need your options. Ask they will provide. This is the first review I ever left. That saying something. Dont let other auto dealers scam you out of money.Best shop I ever been, quick and no bs arguments!🇺🇸🇺🇸🇺🇸

Very helpful, reliable and honest. They have done a lot of work for me this year and I couldnt ask for better service. Highly recommend!!

This place is very busy, so if you dont make an appointment dont bother stopping. They do good work but you will likely have to wait to get it in.

Absolute best auto care to be had in New Braunfels, the staff are super polite and very helpful for people who dont understand cars that well. Their prices are very reasonable and they will work with you if your able to pay everything up front!! And if they cant provide the service they are more than happy to recommend you to another shop that is able to perform the task !

Very helpful, reliable and honest. They have done a lot of work for me this year and I couldnt ask for better service. Highly recommend!!

They changed my oil fast! I took it in praying for a quick oil change but when I saw the parking lot full I didnt think it was possible. Danny was able to get me in right away. The price was awesome even with an additive it came out cheaper than anywhere Ive been in New Braunfels. Go see them!!!

Went in for check engine light and possible repairs. Their estimate seemed pricey so I asked if I could get my repair done when I got back to Denver Colorado. He said I would be good to go home. Not driving for long when my brother noticed a loud noise so he pops the hood and find they didnt connect the air intake cover or the engine cover. No telling what has possibly gone into my engine. I call them and they pretty much say they they couldnt have forgot to reconnect... So does that mean they think I went in and unhooked things that I dont know about!?? The customer service was horrible when I called. I guess what they say about being with woman and going to repair shops is true. They try to take advantage of you. LADIES I DO NOT RECOMMEND THIS PLACE THEY WILL TRY TO SCREW YOU OVER!!!! I understand people make mistakes but to not want to even help me figure it out. They wont even give me their insurance information so I can talk to them instead. Horrible ethics.

The customer service/repairs and prices are very great and thats why I give my five star rating. I recommend!

Great people and great work. Always honest and upfront with work that needs to be done.

Called a day ahead for a brake fluid flush. I was told to come in right when they open at 8 oclock and they would get it done. Took only about 30 mins. Very nice waiting room. Good price and fast service. I would recommend.

Take good car of car. Very knowledgeable. Been going here for years.

Fast and Friendly

The representatives did not call me back when they said they would, they were unprofessional and gave me a brake quote without telling me what it was for. One representative told me it would be disc brakes, and the other said it would be drums. They also told me it would take 4 hours to get done, which is fine. I just wanted to make sure I wasnt going to be there all day. And I asked them to order the brakes ahead of time to make sure they had them and I wouldnt be without my truck for days, and he told me that he wouldnt do that, I asked why, and he said For starters I dont know you While I appreciate that statement because we dont know each other, he can always send the parts back that he wont use but we all have to agree that our time is valuable. I explained that to him and he copped back a condescending attitude saying Its my way or no way like I am a child, now I understand I am a woman, but I do not need to be talked down to like a child. I dont appreciate this type of treatment.

Had a master cylinder replaced here less than a year ago. Called and spoke to Danny who advised me that my warranty will be out in June, today is May 20th.Great. So I asked him when can it get fixed. Told me Monday, hes busy. Well thats great, but my brakes are bad and I already paid them $300+. My experience here was not good. I would look around before coming to this location. The sad part is, this was my go to place. I have used them multiple of times. Bad deal.

Very friendly very fast very well priced.

Honest and fair prices. Great experience with both cars that I have taken in: one for a/c and the other for a brake booster.

These are some great guys who do an awesome job. They have earned my business forever.

They do great job at a fair price with not a lot of waiting time

I have used several mechanics in New Braunfels. I feel TWs is one of the best. They didnt try to upsell me. They fixed my vehicle for the price they quoted me. They fixed it in a timely manner. They were all very professional. I will use them again, but hopefully not soon.

Fast and efficient.

I left my 2010 camry with these guys because i was having a vibration problem upon acceleration. Toby told me it would be monday at around 1pm before it was ready, which was fine because i had a rental car. I got a call at 11am on monday morning saying my car was ready for pick up. My problem is gone and they did a wonderful job and had great customer service! I will definitely be bringing my car back for any future repairs!

Great service. Know what they are doing.Always friendly. Our go-to mechanic in New Braunfels.

TWs has always been great to work with and very reasonable on their prices for the work being performed. They have always kept me informed on progress and any issues that have come up and potential issues that will need to be addressed in the future.

I was disappointed. With the great reviews of this business I had hoped for good service. I had a mechanical issue that was addressed. My window was down when I received my vehicle and didnt think anything of it. After I drove off the lot I tried to roll it back up and it was broken. The mechanic did not mention the window, but I guess that is why he left it down.

....great service personnel

Many cars worked on by TWs and always satisfied with the service and repair work. Fair prices and fast work!!!!

Took my car in to get it fixed. Its a pretty old car - 2002 kia optima. After taking it to the dealership as well as many other automotive repair shops only to find the repair work was half-assed, or like the dealership, I went in for a fuel filter and got my car back with smoke coming out from under the hood....But that is NOT what happen here.With TW auto, I needed a bunch of stuff done, so I was sure something would go wrong, or maybe I would get my car back with 3 wheels or something.... But, I am happy to say I was wrong. TW auto is THE BEST automotive repair shop I have ever been too. They are honest guys and they do ABOVE AVERAGE work. If you need auto repair work done, you would be your own worst enemy to go with ANY other repair shop than TW auto.If I could rate higher than 5 stars, I would.Thanks a lot to everyone at TW Auto in New Braunfels.-Kind regards, Joe Colling

Great service

They are wonderful, save your life kinda guys 👍

Good guys, very fair. Probably had 20+ oil changes here so far.

Horrible service.!!! I asked for a price on getting my brake pads installed. When I arrived for my appointment they doubled the price, and then blamed me for the misunderstanding.

They Allowed my car to set there for a week no charge

Used for years, always good quality work.

Friendly staff. I have used them since 2002. They fix it right 1st time!

They cant fix an AC to save their lives. 2k spent on AC repair and air still not cold.

Ideal situation today at TWs. Oil change and inspection. Squeezed me in to help me out and send me on my way. 10/10 service. 2 kind locals running the shop- support local business yall!

Quick and friendly service.

Excellent and fast attention