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Craven Ag Services, Inc.
2115 NC-55, New Bern, NC 28562, United States
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Craven Ag Services, Inc.

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Fr
Review №1

Contacted several businesses in Carteret County about having our septic tank pumped. No one could schedule us until the following month (not an option). The last company we called was AG. We called on a Tuesday 07/13/21, they told us they could be there by that Friday. They were there the following morning, Wednesday 07/14/21. I cannot thank them enough for the fast service and reasonable price. Highly recommend this company.

we
Review №2

Mary was both courteous and helpful when booking our appointment on the phone and they were able to help us the next day ~Edgar was kind and cheerful and quick with his work~He found and emptied our septic tank in no time~In fact, Ive booked him again for next week to empty the grease trap~I would recommend them to everyone~Great Job Craven AG Services!~Wendy Burt~🙂❤️🦋🌈☀️🌙🌟~

Da
Review №3

Josh arrived on time to pump my septic system.He is very professional and knowledgeable in his field. He also gave me some tips to extend the life of my system. He is an asset to the company . It is hard to find genuine people that care about their job and there customers . Thank you Josh and Craven Ag.

Je
Review №4

Called for an emergency appointment. They didn’t have any immediate but put us on a waiting list and schedule for the next day. Got a call later in the afternoon that they would be able to get the septic pumped same day and were very timely in arriving. Technician Edward was ver professional and informative. Would definitely recommend!

Jo
Review №5

Edgar did a great job inspecting our septic system! He worked and worked to uncover our drain lines and were so glad he did. We could see roots growing in the tank that need to be cleaned out. I would recommend Edgar with CravenAg any day!

Je
Review №6

I woke up this morning to find my toilets and showers backing up. Realized its been a while since I had the septic pumped and now were in deep poo...Called the office and was told they were booked, but would try to fit us in if they had a truck in the area. Two hours later I received a phone call from Edgar, the service tech, that he was on his way. Edgar was polite, professional, and extremely fast! Wonderful service and I cannot express how much I appreciate it.

Ja
Review №7

This company is top notch! Previous owner of the home was suppose to have the septic pumped and did not. These guys worked me in the same day I called. They left my yard the same shape as when they arrived. Perfect! I will always recommend them to anyone needing the services they provide. Thank you again for quick response.

Su
Review №8

Septic was backing up into house in Havelock. Called a few places yesterday afternoon locally that were all busy and couldnt get to me. I called Craven Ag 45 minutes before opening time, expecting to get a voicemail system but they answered the phone and took down my information and told me hed get someone out there. 3 hours later a truck rolled up and took care of my problem for a very reasonable price. I would highly recommend these guys.

Ro
Review №9

Showed up on time, communicated well every step of the way. Joshua was great when he showed up and got the job done. Highly recommended.

Br
Review №10

Edgar was fantastic. I was unable to be there during the service. Edgar arrived right on time and texted me before and after pictures with a full explanation of the problem. Extremely professional and looking forward to using them again. 5 stars!

Al
Review №11

Very polite, and quick service, my septic needed to be pumped and they came the next day. I will keep you guys on speed dial! Thank you

Is
Review №12

I had called other septic tank services in the area that wouldn’t be available for a couple days or weeks. Craven AG Services had the best price and were able to come out to my area the next day! I told my mother about it and she called them as well. We were lucky to have our septic tanks pumped the next day at a great price. Josh was polite, professional, and has a sense of humor too! Definitely a great start to the day, thank you Craven AG services! Will definitely recommend them to anyone who asks.

Ma
Review №13

What a great company! Tiffany, our initial contact by phone, was friendly and clearly explained the cost of having our septic tank pumped, including any possible additional costs. She scheduled the service as requested, including time of day. Edgar, the service technician called with his expected arrival time and arrived promptly. He was very efficient and friendly, and explained everything to my husband as he worked. We will definitely use Craven Ag Services again for any service they provide!

Mi
Review №14

We had an emergency situation with our septic and drain field. We called at least 10 companies locally and no one was available. Craven Ag Services was the only company willing to come out the same day, and they are a good 45 minutes away from where we are located. Highly recommend this company! They took care of everything we needed and was definitely reasonably priced! Very professional and knowledgeable as well.

Ri
Review №15

Had my septic tank pump out and Josh did a great job. He called prior to arrival and was able to easily navigate (backing up) our 250 ft snake path of a driveway. He was friendly professional and gave me an education on septic maintenance. Thanks for what you do!

La
Review №16

I have had a great experience with this company. We needed the tank pumped out and they did the service the same day! I would definitely recommend them again! Very courteous and professional!

Be
Review №17

Craven AG is a company that I am glad to recommend not only professionally (I work for a plumbing company) but also personally. For years I have referred out this company to our clients, both residential and commercial, because of the quality of work they do, fair pricing, and dependability. They are the company that I call for both my friends and family.If you are looking for a septic company, these are the people to call.

Ka
Review №18

I had called to schedule an appt in Tuesday, Thursday is service day and they have come out one time before and drained RV tanks, 2nd time around we decided to use this business again. We were placed on the schedule, waited until after 2pm to call and see if they were still coming out because we have already waited all day. They told us the bigger truck broke down and that they werent 100% if they would be out but they were waiting to find out. Technician called at 345pm saying they were on they way, another person called asking if we could move slides in for the Technician... We PAY for the services provided by this company (which is to come out and drain), why should i HAVE to put a slide in order for your employe to do their job?! Horrible service! Lazy employees, poorly managed

ge
Review №19

Just had my tank pumped out this morning. This is my second time using Craven AG. They are very professional. The driver called 20 minutes prior to arrival which was as promised before noon. He was very pleasant and thorough. I definitely recommend their services.

CH
Review №20

Called me back saying there technician wont bend down under a slide of 5th wheel to hook up hose to drain the septic system. Been using them wont no more Bad customer service. WOULD NOT RECOMMEND!! LAZY!!

Fl
Review №21

Came out within 30 hours of calling. Polite and helpful technician who answered all questions. Was finished after an hour, left yard decent. Gave me peace of mind.

Wa
Review №22

Edgar is a Wonderful Young Man, I give him 1000% Good Quality, Good Value, and very Professional. Thank you Craven AG for Awesome service.

Sa
Review №23

I called this company and they responded very quickly and professionally. Showed up when they said they would, did the job and actually charged less than the estimate! Josh was awesome and gave us some helpful tips to avoid problems in the future! Will definitely use them in the future!!!

Pa
Review №24

Speedy service, called on a Wednesday and they set up my appointment for the following Tuesday. Tried calling Rouses in Morehead and they said it would be 1.5 months before they would even set an appointment. Asked to get on the list and she said her desk would be full of names if she took them all down so I needed to just call back in 1.5 months lol. I will be using Ag from here on out!!

Ja
Review №25

Called after hours and talked to Mac Dunham to see if they could get to me the next day due to tank stopped up.. He said he could fit me in and the next day called me a few times to let me know he would make it by and he did... Pumped tank and hydro jetted 3 lines and got me draining again.. Very nice guy and Thank you for your help!

de
Review №26

This is a great service! I had a septic tank issue early on a Thursday afternoon .I was leaving town Friday afternoon for the weekend so it was an urgent issue. I called Thursday afternoon and they busy that afternoon but said they could come Friday morning. Perfect !!The service man called early Friday saying he would be at my location in an hour and an hour later he was here. Wow .He was very efficient and had all the equipment too complete the work. He was very friendly and had the problem corrected in fourth five minutes .Note to customers, they take personal checks preferred. Credit cards have issues.Thanks guys.See you in the future .Dennis on E.I.

Da
Review №27

Craven Ag service is a top notch business. They sent out Sheldon to our home today and he was very helpful and the nicest man you will ever meet.

Mi
Review №28

Professional, timely service. I dug up the cover ahead of time to save $25. No complaints. Would recommend and will return for service again. Thanks Josh!

am
Review №29

Had an emergency and they came out the very next day! Very quick and affordable!

Er
Review №30

Friendly and professional. Were able to squeeze us in to have our septic pumped so it wouldnt back up. Will definitely be recommended to others!

Ro
Review №31

These folks were scheduled to come pump out my septic tank on a Friday. They got tied up with another job but then called to say they would be there and was it OK for them to show up at 5:30 PM. I was amazed that anyone would be that committed about taking care of their customers! They did indeed show up as promised, found my tank (it was a somewhat difficult task as it was buried deeper than usual), pumped, and covered everything up and were gone leaving no trace of their having been at our home. This is an absolute class act from Angie, to Mac, to their entire crew. Thank you, Craven Ag!

Ti
Review №32

Same day service. Very professional and fast.

An
Review №33

Great work and prompt. Very helpful with recommendations for possible issues with our septic. Thanks Mac!

wi
Review №34

Very professional organization that goes well above and beyond what is expected. I highly recommend this company and will definitely be using them in the future.

Sc
Review №35

I called and was quoted 225 to pump out my septic tank. Even though thier services were 45.00 higher than other companies in area, they came highly recommended. I went found covers removed sod exposing openings but they were not able to get to me for 3 days. I placed loose sod back on covers to ensure safety of exposed covers.They didnt have to even look for openings. They charged me an additional 25.00 for nothing. How in the world do you provide this service if that is not included in price.I called several other companies after the fact and location of opening and removal of dirt track at is included in the price quoted.Called office and girl was rude and rold me if the driver had to touch a shovel their was a charge. Poor customer service and service not worth an additional 70.00. Plenty of other companies call around!

He
Review №36

Very unprofessional. Not only did he hang up on me, he is refusing to help with damages that occurred from one of his trucks. Leaving me no choice but to file a police report.

Br
Review №37

They run an add in the sun journal topsoil $25.00 a ton, i called and placed an order for two tons, without any notification or disclaimer they charged me an $85.00 delivery fee. If it seriously costs that much then dont blind side people with this cheap gimic. Be upfront about the costs. Very shady.

vi
Review №38

Excellent service with a very reasonable price and great knowledge..highly recommended!

Ry
Review №39

Cant say enough about the prompt, professional and informative service we received from you and Mac. Ive never owned a property with septic before and Mac made sure he told me *everything* about what he was doing and about the septic system. Ive never had an inspector spend so much time going over the details while at the same time making recommendations and suggestions for the future.

Jo
Review №40

Craven Ag services were very friendly and knowledgeable. I would use them in the future.

Ma
Review №41

Great company to work with.

Information
27 Photos
41 Comments
4.4 Rating
  • Address:2115 NC-55, New Bern, NC 28562, United States
  • Site:http://cravenag.com/
  • Phone:+1 252-633-5334
Categories
  • Septic system service
  • Portable toilet supplier
  • Real estate developer
  • Sewage disposal service
  • Topsoil supplier
  • Truck rental agency
  • Waste management service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
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