This team is amazing! Every time I needed help with my policy for renewals or questions, they’ve always responded quickly. I had taken on another insurance company for my renter’s insurance due to the apartment complex having their own and they have not been responsive at all. I knew that when I returned to Wisconsin that I would come back to this office. I’m glad I did & now I bundled by auto & renters due to the great customer service I receive. Huge thank you to Laurie!
John, Heather & Laurie are all knowledgeable, friendly and welcoming. They always answer my questions and I never am made to feel like Im a bother to them. A fantastic group of people to do business with! If you are with anyone other than John, youre in the wrong place. Great rates for teenage drivers too! Lowest Ive found anywhere. Highly recommended agent and team!!!
Worked with Laurie Telford quoting my vehicles and home insurance. The service was great and the auto rates were drastically lower then what I was paying at Allstate so I switched my auto and home insurance to state farm.
John is a great agent to work with. His staff at the office does a great job as well.
Spoke with Laurie Telford about switching to State Farm. She was able to save us money and bundle everything together so payments would be easier than the way other companies do things. 5 stars review, great customer service. Keep up the good work!!!!!
Ive been using John as an agent for a little over 3 years now and the service I have received from his office has been outstanding throughout. When setting up my insurance policies at his office, he took the time to explain everything very thoroughly. I have not had to reach out on many occasions; however, when doing so I always receive quick responses and experience excellent customer service. I highly recommend reaching out to John as an insurance agent!
John and his team have been great to work with through the years. Theyre always there to help us out when we need them, and in a very timely manner. They handle all of my insurance needs, and also all of insurance needs for my kids. John Hillyer has been a one stop shop for all of our insurance needs. Keep up the Great work.
Even if they don’t answer, they get to you quickly. They are wonderful to work with and are always trying to get me the best pricing!
Stopping in for a quote was fast, friendly and informative. Laurie was great to work with, she took the time to explain all the details.
I switched the State Farm a few years ago for home and auto, the prices were much better value for the same coverage compared to my previous provider.
Luckily, we havent had to call on John and his team very much since we moved to the New Berlin area, but when we have, they are always quick to respond. John isnt someone who passes me along to someone else or refers me to a phone number with an automated voice to process a claim - he handles it personally, and we appreciate that.
If there was ever an insurance agent that offered knowledgeable, friendly service to his policyholders John Hillyer is your man. Mr. Hillyer will go out of his way to offer you the affordable protection your family needs and deserves. If it were available John Hillyer would receive 10 stars from me.
What a great agent to do business with! Ive gone with less expensive insurance companies in the past to save a few dollars and paid the price in the long run with poor customer service and claims taking months to get paid. I switched to State Farm and the John Hillyer agency and have never been happier. John and the staff are friendly, get back to me right away and always have my issues taken care of in a matter of 1 phone call. I highly recommend anyone looking for an agent to call John!
John is a great agent to work with, he and his staff have been top notch customer service. They are able to answer all my questions and make any necessary changes to my policies over one phone call. Keep up the great work.
Insurance now a days is more complex and confusing, to myself anyways. John always gives me direct answers to every question. I have never waited for him to get back to me with an answer. He knows his business. His knowledge, professionalism, and trustworthiness is why i will never search for better rates from another company.
Nothing but excellence from this agency! John and his team are fantastic! They respond quickly, and answer any questions I have. John has been very accommodating and flexible with scheduling appointments outside of regular business hours to meet the needs of his customers. With Johns office, I dont feel like just another policy number, but a valued client! If youre looking for coverage with State Farm, John is the guy to see!
Other insurance agencies could take a lesson from john and his staff. Always there when I need them and nothing lacking
Only place Ill go for insurance needs...makes things go super smooth and makes things seem effortless. They know their stuff! Love the whole atmosphere and staff!
Friendly and very responsive to questions. Does not pressure to make decisions!
I cannot describe how pleasurable my experience was with John Hillyer and his staff! As soon as I walked into the door I was graced with some of the best customer service I have ever had. I highly recommend stopping in to get a quote. Not only were they helpful, they also saved me hundreds of dollars.
Friendly staff. Quick to reply.🧡 John Hillyer State Farm!
Great guy to work with! Makes everything very easy and very friendly staff!
Professional and always answer my questions.
I understand that insurance companies send out mailings in attempt to get business, but John Hillyer won’t stop. They send me literally a mailing every month, and this has been going on for years. Is your company really that desperate for customers? Are you not able to keep the ones you have? I’m getting sick of your junk mail. Get the clue, you can stop begging.
John and Heather both helped in timely and efficient manners.
Awesome people take care of any problems immediately