My dogs love their visits with Dr. Katuna! He and his staff are friendly, competent, professional, and trustworthy. They truly have the best interest of our pets as their primary goal. Dr. Katuna always takes his time to thoroughly examine our dogs and explain to me his diagnosis and recommendations. I never feel rushed at our appointments. He checks in by phone after procedures and just to see how the dogs are doing after an illness or injury. I trust Dr. Katuna completely to provide exceptional veterinary care for our dogs.
I have no idea how this vet has such high ratings. We chose this vet for our puppy and have been treated like a number throughout our experience with this hospital. Have never even met the vet in our 6 months of going here. Throughout our puppys vaccinations, check ups, stool testing, etc., not once did the vet take any time to meet us in person. If we were lucky, wed get the doctor on the phone for a brief conversation. I understand COVID precautions, but throughout all of this we were only able to speak with a vet tech. Additionally, we received absolutely zero guidance on spaying our pup such as the impacts of doing so before or after a heat cycle and the different surgery options available to us. On top of that, when we called this vet for advice on what to do when our pup was ill, they told us maybe they could squeeze her in the next day if they had a cancellation. We ended up bringing her to an emergency animal hospital and the vet there told us we did the right thing based on her symptoms and was in disbelief that the Natick-Wellesley Vet didnt take the illness more seriously or advise to go to an ER.In summary, if your pet is a member of your family, choose another Vet. If you dont mind your pet being treated like a number, then this Vet will suffice.Weve since changed Vets to The Family Pet Hospital in Ashland and couldnt be happier. We were floored at the difference in quality and compassion.
The vets, techs and administrative staff at WNVH are all top notch. Our golden retriever loves her trips to the vet, which makes the experience great for her humans as well. We have had only first rate experiences with WNVH.
WNVH is comprised of a broad range of professionals who consistently show a high degree of training, competence and caring. They have cared for my beloved canine companion for nine years. They are, simply, wonderful. Thank you, WNVH!
Been going here for many years with several dogs over the years - the staff and doctors are very responsive and caring - and they follow up. Highly recommended
We have been going here for over 2 years and are very happy with the care the team here provides for our two dogs.
As always Wellesley-Natick Veterinary Hospital provides excellent service and care. Whether it is their office staff or veterinarians, they are expert professionals in all aspects of the experience.
We recently switched veterinarians for our dog and the care she receives at Wellesley-Natick Veterinary Hospital is outstanding. All of the veterinarians, technicians and front desk staff aver very professional and caring. My dog is super anxious snd has some health issues, and allof the staff have taken excellent care of her.
Very professional team who is taking such excellent care on my sweet dog.
I brought my baby girl kitty to see Dr. Katuna. The first thing that I noticed was that after all these years Dr. Katuna is not jaded. He was so caring and attentive to my kitty. He spent so much time with us. I didn’t feel rushed. And I felt like he really cared about the well-being of my cat. His entire staff was attentive and friendly. I could not have asked for a better experience.
Ive had good experiences with the vets almost every visit or phone call, however the front desk staff and practice manager are very rude and uncaring - and these are the people you must pass to get to the vet. I called to get my pets records and let them know Im moving vets and the response was okie dokie, but I did get the records in less than 15 minutes. There was not a care in the world about why Im moving vets. I am certain now that I have made the right decision.
Wonderful! Prompt, quick, professional - great vet service! Will absolutely return.
I have brought Lizzie, Bella, & Kady to Dr. Katuna and his staff for 6 years. As a Dog Training professional, I understand how stressed dogs can be just smelling the vet office. Wellesley-Natick Veterinary Hospital is efficient, kind, runs on time - even during the pandemic. I highly recommend them to new puppy clients who ask me for a vet recommendation.
Excellent veterinary clinic. Prompt and courteous staff. Very knowledgeable doctors and support staff. Caring and loving to the animals. Highly recommend!
With all that is going on during the Pandemic it is comforting to know our pets can stay healthy. The staff streamlined the process, made easier by retrieving the pets from the car in the parking lot and processing payment via telephone. WNVH always goes the extra mile! Thank you ~
All of the above. dr orlandi and staff have kept my yorkies healthy for many years .with love and knowledge. we thank you! joanne and gabriella and from those who are no longer with us...
They are by far one of the most caring groups I have ever had the privilege of dealing with. I have one dog whos a medical hot mess and another who recently had an unfortunate accident, the care my pets get and guidance I have received here make me so grateful to have found them. Their prices are very reasonable.
We have being bringing our dogs to Wellesley-Natick Veterinary Hospital for 45 years. Dr. Katuna and staff have always given our pets outstanding & empathetic care, kept us well informed, & supported us when we had to make difficult decisions. We highly recommend the practice.
My very active, anxious lab mix was well taken care of!She was scheduled for a follow up blood test, but due to COVID, I missed her grooming, so I asked if her nails could be trimmed, too!Service was fast, curbside and efficient with over-the-phone payment!Thank you!
I truly appreciate Wellesley-Natick Veterinary Hospital for being open during the pandemic! They were swift and thorough keeping all safety measures concerning this virus at the forefront. They are hero’s just like the nurses and doctors!❤️💕🌹Harper Bun is in kind caring hands and I won’t be going anywhere else again 😊Thank all of you for doing what you do!
I can trust the team and specially our doctor, Mrs. Orlandi, who we know for 15+ years. We appreciate the team of nurses and the office team for their fast response and help over the phones, specially at this Covid time.
Excellent canine hospital! Patience and great care for my dog by Dr. Rotolo. Front desk is always friendly.
THE BEST OF CARING, GREAT SERVICE AND MOST IMPORTANT EXPERT VETERINARY PROFESSIONALISM
As always, the staff at Wellesley Natick was very helpful. Even during these difficult times, they have a terrific system for helping patients and their families - all with patience and good humor! Thank you to all and stay well!
Dr. Alma Rotolo has been the vet I turn to for all the needs of my lab Noah, now almost 13 years old. She has a wonderful, caring manner, is thorough and explains things very clearly. My dog suffers from high anxiety, but she handles that beautifully. I put all my trust in the medical staff and techs at Wellesley-Natick Veterinary Hospital. Kind, efficient and caring service. They also do great follow up.
We have been taking our pets here for nearly 20 years (dog, guinea pigs, cat) and I have not once been disappointed in the care they provide. The vets always take the time to listen to you, and really seem to care about the animals. Dr. Orlandi and Dr. Katuna really are amazing people and vets, as I’m sure the others in the practice are as well! Additionally, they have been so helpful in getting my cat ready for my upcoming move and making sure I have all the right paperwork. Front desk staff are very friendly and actually very knowledgeable about animals and all the procedures.
Care on Jan 23,2019 for a rabbit, Smokey. I particularly want to compliment the technician Megan( ? )from Indiana. She greeted us, saying Hi Im Megan (? name), Ill be your technician caring for Smokey with Dr Orlandi. She provided her name and position!! Might she offer tutorials to health care institutions?
Wellesley-Natick Vet hospital is really great! All the staffare amazing and the follow up is impressive. After each appointment someone calls to checkup. My dog has been a patient for 12 years! I highly recommend them.
I can not thank Dr Orlandi enough. I have outmost confidence in her skills. More importantly she demonstrates such loving and caring for my “babies” ! My two dogs just had dental work. Dr Orlandi kept in touch with me on their progress, alerted me to chance in care plan as needed and relieved all my anxiety over older girl going through anesthesia. Thank you again!
My pets have been patients of NW Vet Hospital for 30 years and the care has generally been very good. However, we had one dog die while staying at its kennel about 15 years ago and just last weekend a second dog passed away while in the kennel. Upon speaking with an elderly neighbor, we found out that one of her dogs also died while in the care of the staff at NW Vet Hospital. I would never again take any of my cats or dogs there for even a nail trim and you should think twice about that as well.
Best vet, good smart people who care so much for our animals and us. Dr Orlandi is going out of her way to support the Golden cancer study by Morris foundation. Very friendly staff. Our dog Lucy loves to go there!
Dr. Katuna has been amazing caring for my 6-month old Aussiedoodle puppy. Poppy loves everyone at the vet and is actually excited to go!
I was happy to find a vet nearby that not only treated rats but was knowledgeable about them. Dr. Orlandi and the tech were very understanding about me wanting to provide end-of-life care for my rat and did all they could for him. They were all very kind when he passed as well.
Caring professionals, the very best!!!! They have cared for all of our pets and have found the entire staff to be fantastic!
Sweetie and I love Dr. Alma Rotolo and the wonderful staff at Wellesley Natick Veterinary Hospital.🐾❤️
I love the flexibility of scheduling. No matter which doctor we have seen, they have been caring and professional. The staff is great, too.
I called to make an appointment for my cat Smokey and they were able to get him in the next day as his checkup was way overdue. The staff was very professional and friendly. Dr. MacFarlane is a caring and excellent veterinarian, she made sure that all of my pets needs and my concerns and questions were taken care of with professionalism and compassion.
My dogs get the best care here, and I get the best support. When my youngest had a medical emergency, the staff stayed with me the whole way. From the additional appointments, to scheduling a specialist, and through the emergency surgery, I never felt alone.Even when its not an emergency, the entire staff takes time to explain your questions. They are patient and thorough in their explanations, and I always walk away with valuable information. In addition, Dr. Katuna is always encouraging continued education. His staff members indicate this is one of the reasons they love their job - and why the turnover rate seems to be very low at this practice.I have been taking my dogs here since the first one came into our house, and I have brought foster dogs here as well. I highly recommend them to everyone I know.
We have been using them for years as providers for our cats and dogs. They are highly trained and very knowledgeable. Just a great staff and vets.
This is the place to bring Your pets!! Everyone thats works there is outstanding!! Everyone is so kind and compassionate!! They all took so well of my cat Sunny!! And also took care of my feelings when I was concerned about my cat!! Great place to bring your pets for care!!
Clear feedback from the entire staff regarding the procedures and related cost. Helpful front desk team to deal with billing and insurance related documents. Easy scheduling and remained on time throughout the visit.
We love this vet, Dr. Orlandi in particular. They have taken care of so many of our dogs with so much love. We always feel like they are getting the best possible care, while also being upfront and realistic about the cost of treatment and the likelihood of success.
A few years ago, my cat brushed up against a some lillies that were given to us by a guest. He started acting differently, and I called the vet immediately to to see what I should do. They told me it shouldn’t be a problem and just to watch him. Hours later we were in the emergency room at tufts vet and almost lost our cat. This place is an absolute joke-charging you obscene amounts for every little unnecessary thing during appointments but can’t be counted on when it matters. If I could give zero stars I would, we will NEVER go back
My 3 cats have always had excellent, compassionate care at WNVH. All the doctors and staff have been extremely friendly and understanding during my many, many visits there. Highly recommended.
We love Wellesley-Natick and highly recommend them. We have been going there for several years and our dog has had 2 surgeries there and a couple of other scary incidents that we had to deal with. The staff - from the doctors to the techs like Greg and Sena (spelling?) are so caring and patient regarding any questions that we have. They really, really care about the animals. The desk staff is also extremely helpful and well-organized with their reminders, follow-up calls, record-keeping, and on-time appointments.
My tiny poodle Peanut got a little too friendly with a bee and bopped it with her paw. The bee responded in kind, and Peanut did not react positively to the venom. She was swollen and in discomfort. We called the clinic and although they were booked, they saw Peanut right away. After a couple of shots and a little pain medication, she was back to her old self again. I was very impressed with how caring they were and how they were able to see Peanut on an emergency basis right away. Its nice to have a great veterinary practice so nearby in case of emergency. I wouldnt hesitate to use them again.
Immaculately clean and spacious place. Vets and Staff are very knowledgeable, skilled, caring resourceful and personable. Can treat animals with any temperaments both compassionately and efficiently. Flexible hours, state of the art resources services and care. Referrals for pet sitters. Onsite boarding. Small onsite store for convenience. Highly recommended.
WNVH is a great place. They personalize things and really care for your pet. I am quite impressed and pleased with their services.
I recently had to bring in my cat, Faber, in for an emergency visit a few weeks ago... I wasnt a client before but they made sure to see him very quickly. Unfortunately it was news I wasnt prepared for and that he was very sick. Dr Nuttall made sure I had all the information needed and answered all my questions and assured me that the choice I was making was the best. They didnt pressure me at all and gave me enough time to say good-bye. Ive been meaning to write this for a while, but what reminded me is that I received a sympathy card from the team at the Hospital which I appreciated... along with a paw print. Thank you for helping me through this sad moment in my life.
Ive been taking my dogs, cats and guinea pig here for years. They are great!
Dr Katuna has been my dogs vet for 14 years . He is the best doctor and cares very much for your pets needs . Also he explains everything to you to where you understand your pets health and needs . I travel at least 45 minutes to go to his hospital. He is very compassionate when it comes to taking care of my dog .
Meeting with Jeff Katuna, as we done for twenty years, is always a comforting and informative experience. The staff are friendly and welcoming and the care we have received has been outstanding. We think very highly of the clinic. Thank you.
Great place. Dr. Orlandi has taken care of my dogs for 16 years now and I would go any place else. The staff is so caring as if every pet is there own. I can not recommend this place enough!!!
Professional, Courteous and Friendly Staff and Doctors. Clean and Un-stressful environment for my dog. Heather and her team, from the front desk to the vet assistants, showed genuine concern for the problem my dog was having and worked hard to identify and treat it...... Many Thanks for a job well done
Ive been going to Wellesley Natick Veterinary hospital for 3 decades now and I highly recommend their services. My cats have always received the best of care from all the doctors, vet techs and service reps. Its a very caring place to bring all your beloved pets.
Very responsive and caring; they did not have an opening but took care of us because our dog was sick.
Great service. Great people. They have looked after our pets for close to 20 years.
Look no further!!This is the best veterinarian practice—-Im truly grateful for Dr Katuna and his extraordinary team. All are very professional, efficient and educated in the most cutting edge studies, tests & treatments. Always caring and compassionate. I’ve never once had a bad experience!!The Wellesley Natick team has cared for all my and my families pets for more than 30 years.Honest, compassionate they always deliver the highest quality care!! I’ve recommended them to numerous friends and associates and will continue to for as long as they continue this level of exceptional care!GratefullyCaroline Sinagra
We have used Wellesley-Natick Vet for about 7 years. Always reliable and professional. They follow up on blood test reports, scheduled appointments and have a great bed side manner. If you are new to the area or are considering changing vets, consider them.
The best front desk people, best doctors and best techs. I would not go any where else!
We have been bringing our dogs to Wellesley Natick Veterinary Hospital for 32 years despite the fact that for 30 of those, weve lived an hour away. Expertise that rises above the rest of the field, compassionate care of our beloved dogs, willingness to listen to our instincts and feedback, and staying abreast of the latest and greatest technology and protocols are among the many reasons we stay with this top-notch animal hospital, and highly recommend them to anyone who wants their beloved small animal to receive the a-game.
Theyre a really great vet, always take the time with the cats and us and are never condescending. They saved our kitten when he got sick and I will always recognize them for their positive support during that time.
I appreciate the care and the concern given to my senior dog, Cosmo..the staff is wonderful...thank you for being there.
I have been taking my dogs to Wellesley-Natick Veterinary Hospital for many years and I cannot recommend this veterinary practice enough. All of the staff are professional, warm and caring, attentive and helpful. I feel confident that my dogs receive excellent care here. I would never go anywhere else.
I have used W-N Vets for 30 years, and have always gotten outstanding care for my dogs, cats, and assorted small pets. I just adopted a rescue lab with a history of abuse. He was terrified when it was time for shots and getting blood drawn. Dr Rotolo and her lab tech spent an extended amount of time with us, trying to gain his trust and make the visit as easy for him as possible. I think I have seen every vet on staff. And the front desk staff are always extremely helpful when I have questions. I highly recommend them!
Our family moved from the south a few months ago and our dog has suddenly developed allergies. The staff has been very welcoming to us. Our last of 3 visits was scary as our dog had severe hives and she wasn’t responding to the medicine. The staff and dr helped our dog and changed her medication while letting us sit in a room with a blanket waiting to see if the new medication worked. Glad to say it did and our Dr. Called several times over the following days to check on her. Recommend Wellesley Natick Vet.
My 12 year old dog had surgery to remove a lump on his neck. Upon arriving at the hospital I was told that he needed to have blood work prior to the surgery, which made for some upset since that should have been communicated prior to surgery date. After that everything went according to plan-the surgery went well, and I was called to let me know that he also needed a tooth extraction, which I approved. His surgery and recuperation have been going well. Dr. Nutel called me directly to find out how everything was, and if I had any questions. She was very caring and informative. I would recommend Wellesley-Natick for surgery and their post-surgery support.
I cannot say enough about this wonderful veterinary group. This is the best practice in the entire Metro West area. Dr. Katuna, the owner is a wonderful veterinarian, extremely intelligent and loves animals.His staff are top notch. Dr. Rotolo and technician Greg came to our home this weekend to put our airedale of 12 years to sleep after saving her many times over the last couple of years. (Dr. K. was out of town)The two of them were so very kind and loving to Emma and to me. I will never forget them. This is the only practice I would recommend in metro west, MA!!
Takes great care of my dog, open on Saturdays and Im usually always able to get a same day appointment.
Wellesley-Natick Veterinary Hospital is awesome! Every time I bring my dog in for care, I am amazed at the competence of the Drs and staff. Thank you!
The staff and the vets are always great. I had to take my dog to an emergency vet during off hours. Wellelsley-Natick Vet was notified and they called to check on my dogt the next day.
Even though I live in Brooklyn, my dog has become a regular at Wellesley-Natick Veterinary Hospital. Through both trauma and illness, Dr. Jeff Katuna has treated my dog lovingly and successfully. The staff has been kind, attentive and supportive. I could not ask for more.
10 years of comforting competant care....from compassionate exceptional professionals....coudnt be improved upon....wish I could give them 10 stars!
I recommend Dr. Katunas team at the Wellesley-Natick Veterinary Hospital highly! Theyre smart, kind and professional. Terrific service.
Dr. Jeff Katunaof the Wellesley-Natick Veterinary Hospital has taken care of my dogs for over 25 years, He treated many different problems with skill, professionalism and compassion. He alsways shows kindness to the dogs and understanding to me as the owner of my pets. When he wasnt available other staff have shown the same kind of skills that have contreibuted to the continuity of care.
Always caring and professional. We now drive up from Cape Cod so our Westies can continue their care with Dr. Katuna and staff!!!! Dr. Katuna is the best!!!!!
All of our pets have been patients at Wellesley-Natick Veterinary Hospital over almost 30 years. The staff (professional, tech, and administrative) have always been helpful, kind, professional and courteous. Whether the visit is for routine annual exams, sick visits, or managing chronic health conditions, we have relied on Wellesley-Natick Veterinary Hospital to provide excellent care and service. I highly recommend this practice.
Everyone is very understanding and kind =3
We have taken our pets to the Wellesley-Natick Veterinary Hospital for almost 15 years and they have always been responsive and professional. I cant recommend them more.
We have been bringing our cats and now our new puppy to Dr. Orlandi and the other doctors here for 16 years. We could not be happier with their care.
This hospital is extremely dishonest . I have no over words