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Action Nissan Service Center
307 Thompson Ln, Nashville, TN 37211, United States
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Action Nissan Service Center

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Ya
Review №1

These guys here are very professional, take car of my car in very short time, service is great. Just make sure to go early if you will wait for your car so you can leave early . Usually I go around 8 am and out of there in less than hour. It’s very nice to add maintenance packages when you buy from them for just $10 a month you will have free oil change, wash and do many nice options. Don’t forget to enjoy their complimentary coffee, I love their Chicago dark roast.

Dh
Review №2

Definitely overpriced to replace a sensor. But great service and they worked with me on the price. Since my warranty expired it is all overpriced.

Ja
Review №3

Excellent service. Everyone is so great. People are taking care of each other using masks

An
Review №4

Action Nissan was incredible! They had outstanding customer service, and the service consultant who worked with me was great at communicating and updating me. They checked to see what my warranty covered, and they were honest and timely. They took great care of my car and offered to pay for my uber. Overall, I’m extremely satisfied!

Re
Review №5

They were very professional very quick and my vehicle looks great thank y’all I definitely recommend this business!

An
Review №6

I’ve written a rave review about the folks at Action Nissan before, and I’ll do it again! The staff at this place are beyond great. Friendly, helpful, efficient. Today I had the pleasure of working with Russell, and from the moment I pulled my car into the lot, he was cheerful and helpful, warm and kind. I felt like a true VIP getting my car serviced today and will always choose this Nissan location for all of my automobile needs as long as I have a Nissan in Nashville!

Ma
Review №7

The service at Action Nissan was incredible. I was greeted warmly and they were extremely efficient. They let me know exactly what needed to be fixed on the underneath of my car and kept me consistently updated on the status of my car. When they brought my car back they asked if I wanted it washed before I left and which was a great addition to their service. They returned my car to me all fixed up and perfectly clean and the service was extremely affordable! I will absolutely be going back to Action Nissan for my future car needs.

Sa
Review №8

There are so many cars to choose from. I bought a 2020 Nissan kicks. Harley and Tabatha did an amazing job getting me a good deal and making sure I was happy and comfortable with my purchase! Drove it right out of the showroom floor.

Ad
Review №9

Great service experience in Last one year, though my service is warranty covered so cant comment on the cost.

JR
Review №10

I had scheduled a 9:00 a.m. appt to have my car looked at. At 2:00 p.m. I hadnt heard anything so called to get an update. After 24 minutes on hold, I was told there was no ETA. I then drove to the place and arrived around 3:00 p.m. I was promised they would look at the car and give me an estimate of repairs before they closed at 6:00. The service rep called me back shortly before 6:00 saying they would look at it the next day.

Ka
Review №11

I recently bought a car through Katherine and Marlon, and they were absolutely amazing! Not only were they super nice and helpful, but they ensured that I got the best deal I could get. 10/10 recommend going with them, and you definitely would want to work with Katherine or Marlon. They are some of the best people ever! Don’t miss out!

Br
Review №12

Mind blowing, this place is beyond top notch wow. Fast, friendly and very accommodating. Never in my life have we been treated like this in a service center i would give 10 stars if it was a option, very personally. Thank you for going above and beyond

St
Review №13

I have been taking my car to Ashley at Action Nissan. She does a great job with my car. As a single gal, I am not able to have my car in the shop for days. Ashley always makes sure that any work that needs to be done (which is just maintenance upkeep), is done the same day. She also works on getting the best price she can. I would highly recommend Action Nissan and I would highly recommend working with Ashley.

Ja
Review №14

Damaged my checkbook but fixed my Pathfinder.

lo
Review №15

Today was my first time at Action Nissan and safe to say I’d loved every bit of the experience! When I arrived I was generously greeted by Ashley and she was able to get all my service needs met! She was super nice and made the experience such a pleasure!! 10/10 recommend !!

Vo
Review №16

Went for an air bag recall and they finished in an hour AND washed my car. Hugo was very nice and professional and wore his masks!

Ka
Review №17

Heather was phenomenal!! She was professional, courteous and provided excellent customer service. She understand that without customers there is no action Nissan! She was truly a blessing and so was Jorge. But of course there’s a devil... good ole Chris. I hear he’s a manager. But I witnessed him openly being disrespectful to an black man regarding something that had been promised to the customer. Chris was very confrontational and I didn’t feel safe. His I’ll treatment towards the young man was unnecessary and I hope this is not the face of Nissan because it’s definitely not the representation as an owner of a company that I would want representing my company! He’s not manager material and if your reading this I hope that you skip over interacting with Chris!

Ze
Review №18

Ashley Mayers was absolutely wonderful! She was professional and very friendly. She went above and beyond to take care my vehicle needs.

Jo
Review №19

So far satisfied. Time of repair was fine. Im awaiting to see how my repairs went. So ill check back how everything went.

Sh
Review №20

Great customer service.

Da
Review №21

Buying from Action Nissan was a great experience. Heather went above and beyond to help me make my car purchase, and her friendly attitude and personality made the process seem like a dream. She was able to remedy and fix any issues that I had, and made me feel comfortable in my decision of choosing my 2018 Nissan Rogue Sport SV. I completely recommend coming to Action Nissan for your next car purchase! Ask for Heather!

Fr
Review №22

Good people, attention and fast

Ti
Review №23

Courteous and friendly. Quick service. Free car wash

le
Review №24

Very efficient

To
Review №25

Great service department. Very knowledgeable service advisor.

De
Review №26

I got my BRAND NEW 2020 and I ABSOLUTELY LOVE it, and let me not forget the professionalism was beyond perfect. Definitely recommend!

Fr
Review №27

My Fiance and I walked on to the Lot with an intent to only look and get an idea on what type of car we wanted. After talking with JR he w as s able to get us in to a new Nissan Rouge and Payoff her car and keep our payments low. When it comes time to trade in her car we will definitely be see iij ng JR again.

Cl
Review №28

Who sells a vehicle to someone with tires that are past the wear indicators? Action Nissan does. Who sells a vehicle with mismatched tires? Action Nissan does. Tim Campbell is the only good thing about this dealership. Shame on you Action Nissan.

na
Review №29

I wish they have better coverage on tires and rims. I just bought a new car(nissan altima 2020) like three months ago and its tire and rim got busted at middle of the highway for no reason, I had to pay 600$ to fix it. Sad to spend such big amount after spending 30K to buy a new car.

A
Review №30

I have to say I have never had a dealership do what they did tonight and it has left a very bad taste in my mouth. I purchased a Nissan Murano from Heather Fowler and absolutely had the best experience I have ever had at a dealership. The transaction was smooth and Heather was the best I have ever worked with. The night I purchased my Murano she was unable to give me my second key. I had been unable to get by there to get it so I called Heather to see if there would be anyway she could bring it to me. Of course she was gracious enough to run it all the way to my house. He told me she got off work at 8 but would leave a little before time to get off so she could get it to me and still get home at her regular time. Heather had text and told me she was on her way. A couple of minutes after she did my phone started ringing nonstop. I was in the middle of a meeting with my daughter and hesitated even answering the phone. I finally did and it was a sales Mgr named Chris. He said he was confirming that Heather was bringing a key to me. Of course I said yes and then asked was there a problem. I am completely floored that you feel like you have to micromanage grown adults to see if they are telling the truth. If this is the kind of business that Action Nissan runs with their higher management staff I am not sure I want to continue to do my business there. It really makes me sad but I absolutely loved working with Heather and was extremely happy with the service I received from her that night. Please tell your sales mgrs that the staff is perfectly capable of handling their business and what this sales Mgr did to call me several times to confirm the transaction was taking place was truly uncalled for.

Te
Review №31

Came in for oil change. Staff courteous and professional. Work completed around the estimated time. Even washed my truck. Have not had any problems.

Re
Review №32

Thank you so much Tim Campbell for helping me get in a new car 2020

Qu
Review №33

If I could give 10 stars I would!! Tim Campbell & Rania made this experience so easy for me!! Go see them today at Action Nissan!!!

Da
Review №34

Dont waste your time. We bought a used vehicle cash 1st off it took 4 days to get the second. 2nd come to find out it hadnt been taken thru emissions testing and they said they will over night it to us and it took another 3 days to get that. 3rd less than 2 weeks after owning the vehicle I had to take it back to get serviced because of a no start condition 3 times over 2 days and 4th after taking it to the service department they wont let you know when your vehicle is ready they pass you around from department to department not wanting to actually help. Finally at 30 mins before they closed they told me that my car wasnt going to be ready today after myvwife and I went and showed up and demanded what was going on and made them hold up their end of the agreement and give me a rental car until they figured out what was wrong with the 1 they sold me. I will NEVER purchase another vehicle new or used from these people even their own employees dislike the company. So long story short dont waste your time just travel a little further and get better customer service

We
Review №35

I bought my car here and I love it here the service is wonderful

Jo
Review №36

I love this place, I do bring my Nissan rogue here for maintenance.

Al
Review №37

Excellent place to my car Nissan Rogue SL 2017Good job anytimeGood job very fastComplimentary service wash my car

Al
Review №38

Extremely helpful and informed staff.

Ja
Review №39

People there are very friendly and knowledgeable

To
Review №40

Great place to have vechicles worked on Ashley and her mechanics do a wonderful jobThanks

Jo
Review №41

An excellent deal

Da
Review №42

I like this place. They took care of my car and earned my trust.

Su
Review №43

Great friendly service every time.

Fr
Review №44

My car looks forward to stopping in for service.

Ma
Review №45

Professional

Fa
Review №46

Fast and safe .. excellent

Ma
Review №47

Excellent service

Se
Review №48

Excelelnt

Information
7 Photos
48 Comments
4.5 Rating
  • Address:307 Thompson Ln, Nashville, TN 37211, United States
  • Site:https://actionnissan.com/service-scheduler.html?utm_source=google&utm_medium=organic&utm_campaign=GMB&utm_content=service-website-button
  • Phone:+1 615-206-7412
Categories
  • Oil change service
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:12–5pm
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