I recently discovered Mark’s after years of poor quality service from a dealership we were tied to due to a warranty. I was at a point where I dreaded taking my car in for small issues, because I knew I wouldn’t get it back for sometimes weeks at a time. Mark’s Automotive was able to quickly diagnose the problem, and get our car back to us the NEXT day! I was very impressed. On top of the fast and friendly service, they went above and beyond to get the exact part my car needed for a significantly reduced price, which was great. They have a new repeat customer! I just wish I’d found Mark’s sooner!

So starting with front desk scheduling- the woman I spoke with was so kind and so patient. Between dealing with my multiple phone calls and scheduling when my insurance tow was going to get there I could not have been more grateful for her kindness.The work done on my car was fairly small, but electrical. I am beyond happy with the honesty, and straight forward conversation regarding my issue, and cost.Not to mention the fast service I was able to receive at a time when places are understaffed and over booked.I am so thrilled to have found a local shop that I feel I can trust.

We had a hose that needed emergency replacement. He was super nice and quickly replaced it for us. We were back on the road in no time. Great mechanic and very respectful person. 10/10 would recommend. Thank you!

I used to live next to Marks shop and he was so kind to look at my car for minor problems i.e. nail in tire, etc. Recently, I took my car in for what I knew would be an extensive visit. I was leaving for vacation and Mark worked well with me and my timeline to return. The mechanics were very thorough with their findings and Mark was honest and transparent about my options for fixing. I had been running two years without A/C and Mark gave me a very fair price on all of the parts and labor. 10/10 recommend M.A.S. to anyone needing automotive work.

The staff is friendly and efficient. Best overall customer service I have ever received at any auto shop. I would highly recommend them for any problem.

Picked at random based on Google reviews when our 2013 Jetta overheated. They found where the radiator fan had cut a hose and the whole thing had stopped working. Replaced fan assembly, hose and coolant. Did it for the price they quoted, which was in line with what I could find, and had it done early. Would recommend. Dont let the appearance of the shop turn you off.

My car was overheating intermittently. I explained to Mark that it overheated in traffic (idling) or in low gears, but on the highway it does not overheat. He found a very small leak coming from a hose that was only noticeable when the car was lifted and running for 10+ minutes. He charged me $50 to replace the hose and fill the coolant. A week later, my car is overheating again. I took it back and he replaced the radiator. Granted it is an 04 Honda, a new radiator isn’t a bad idea..this cause me almost $500. They broke hood latch cable in the process, but replaced it free of charge. Car ran fine for about two weeks, and started to overheat again. I found the source of the issue to be a mechanical temperature sensor in the cooling system and ordered a new one off of Amazon for $9 and replaced it myself in 5 minutes. Seems to be a mechanic that will just replace old parts instead of finding the actual issue. Customers, please be cautious!

Hidden gem my mom found on nextdoor neighbor. Friendly, helpful, reasonably priced. Would definitely go back. Make sure to check out their doggo wall.

Good people, good mechanics, and you leave feeling well taken care of. :)

Sweetest people ever and they do a great job at a fair price! The team at marks are so welcoming and they treat my dog like a celebrity. I always recommend Mark’s whenever the subject of car repair and maintenance comes up in conversation. Make them your mechanic.

Mark has been taking care of my vehicles for over 20 years. I need someone reliable and honest because I know so little about cars. Mark is that person. I trust him. I recommend him to all my friends. I want him to stay in business as long as I can drive!

Marks Automotive is hands down the definition of great customer service and professionalism. After an unfortunate event with my main means of transportation, they not only turned my car around quickly, but were very kind and understanding of my situation. A little communication goes a long way, and everyone from the mechanics to the secretary, and also Mark, were very nice and made me feel like a family member.A blown engine sucks, but Marks crew made it suck WAYYY less!! These are good, honest people, and if I ever need work done on my car again whether its exploded or needs an oil change, Im taking it to Marks. Thanks again guys!!! Much appreciated!!!

Over past 20+ years, Mark has worked on probably every vehicle Ive ok owned so Im checking everything because hes done it all at one time or another. Never a disappointment. Love this place. Friendly, honest and knowledgeable mechanics are hard to come by. Im a lucky to have him as my mechanic and I value this.

Mark’s Auto in the Nations is who I trust. He’s always been honest and does good work. Pricing is fair but not cheap. They stay busy.

Marks Automotive Service is without a doubt the best shop in Nashville. They are very professional and are extremely knowledgeable when it comes to repairing cars. They are also very quick at repairs. I took my truck in one day and had it back the next day. No other shop has ever done that for me. As far as I am concerned, Marks is the only shop I would trust my truck with. Thanks Mark, for the excellent service.

VERY FRIENDLY STAFF. VEHICLE WAS DONE CORRECTLY AND IN VERY GOOD TIME! WOULD RECOMMEND TO ANYBODY

We had such a wonderful experience at Mark’s Automotive! Both Mark and his wife were so friendly and accommodating. They are good communicators and they got the work done very quickly. From my first contact with them, I felt very comfortable. This is definitely an honest mechanic with awesome customer service. Highly recommend!

Very professional, diagnosed and repaired my air conditioning problem quickly and without just throwing parts at the car. The car was repaired when they said it would be done and the price was great. Would definitely recommend Marks to all of my friends.

I’ve used Mark’s since moving to the area and I just can’t recommend his shop enough. While their pricing is fair they are not necessarily the cheapest mechanic, but they are honest, direct, and will not bs you with upsells or things you don’t need. I trust the folks here and that makes a world of difference when you don’t know enough about cars to know if you’re being taken advantage of.

Love these people. Took great care of me and thoroughly looked over my car! Every other oil change they will rotate your tires. They can answer all of your car questions. Good price for hard work. Feels like family.

Yes, my name is Chuck S.,I deplore google, but they don’t know that word....So, Mark’s Automotive.... I’m a repeat customer. They really coulda knocked my head off this time, however, they chose honesty instead. Imagine that. There are relatively few businesses out there who would minimize profit in this day and age.I can and will, without hesitation endorse them fully. Too bad 5 stars is the max... they deserve more...

I was referred by a friend to come here for my car needs. I felt very welcomed and completely taken care of from the minute I called, and even more so when I met Mark, Lee Ann and other employees. I got honest, fair quotes and great quality work done quickly! I will not be taking my car anywhere else from now on!!

The most honest and understanding mechanic shop ive ever done business with. Full inspection of car on every oil change and free tire rotation on synthetic oil changes. 10% new customer discount. What more could ask for... Peace of mind

Marks is the ONLY place I trust to take care of my car. Honest, great work at an affordable price. Good people all around!!

Overall a wonderful experience! Everyone was so kind, respectful, and honest. They fixed my car and got me in and out quickly. All about supporting local business and i will 100% support these guys! GREAT EXPERIENCE!

Amazing! 10/10 service! I will not be taking my cars anywhere else ever again. Took my Buick into the dealership for an oil change and to check on the heater that hadn’t been working. It was almost $200 just to get them to tell me I needed another $1,100 in work done. Left the dealership, called Mark’s, dropped it off that day. Had it home and fixed the VERY NEXT DAY!! For less than 1/3 of what the dealership wanted! They explained what was needed, what obstacles could potentially come up, and how much it should be. I appreciated being treated like an adult human and not like a little child like how the Buick dealership made me feel. I have already sent one friend their way and can’t wait to tell everyone else about Mark’s Automotive!

I recently had some work on my truck by Mark. Due to part defects I had to bring it back. Mark did the re-work without hesitation. Needless to say, the folks at Marks automotive repair the best! I wont take my vehicles anywhere else. Thanks again Mark 👍

Marks Automotive is one of the few mechanics where I feel comfortable taking my car as a woman. They are always fair with their prices and have been reliable with their services. I trust them to keep my car running smoothly with both routine maintenance and big repairs.

Great people work here very friendly

Mark and company are a rare breed in the auto repair business-- honest and prompt professionals that you can count on no matter what. They have my business from now till the cows come home.

I was referred by a friend to Marks Automotive and now I see why! I had an amazing experience. They were incredibly informative, honest, quick, and fair. Not only will I refer everyone I know here, but I will continue to take my car here for everything moving forward. HIGHLY RECOMMEND!!

Honesty. Quality. Customer service is great! I feel bad for anyone who has car trouble and doesnt know about Marks Automotive

I would never trust anyone else with my vehicles. I have known them for 12 years and they have become like family. Mark, Lea Ann and their staff are honest, efficient and communicate every step of the way. I appreciate them!

Mark is a great guy. Hes honest and his prices are very reasonable. The only time I had to go back was when a part he replaced failed. It was an issue with the part and not the work but he took care of it.I have referred him to several friends and they always call and thank me profusely.

If you need any car maintenance or repair, Mark’s Automotive is the place. My truck is my baby and Mark’s is the only shop in Nashville I trust. The prices are fair and the service is 5 star! Do yourself, family and friends a favor by taking your vehicle to Mark’s for service.

The staff at Marks was welcoming, courteous, professional, and prompt.They listened to my concerns, and quickly diagnosed and solved my issue.Great experience!

Super friendly staff that do good work for reasonable prices. They are very trustworthy and not out to just take your money. I recommend them to everyone!

Absolutely amazing work, reasonable prices, and friendly staff.

Came here after being referred by a family friend. All the folks Ive met here are great. They you in the loop at all times. Honest and not pushy either. Will definitely be back!

This is by far, the best repair shop in West Nashville. I have had multiple vehicles there over some years and the work performed has been quick, very reliable and extremely good on pricing.

Great place with great people! Honest mechanics who put the customer first and go above and beyond to fix your car properly! Highly recommend them!

I was recommended to Mark by a friend. After Firestone tried to rip me off!!! I must say nice,friendly,fast and honest people. Need car repairs? Come see Mark and his staff :)

I have been going to Mark’s for 5 years. Friendly and very helpful! I know that when I’m going to Mark’s I can expect quality work from honest people.

Ive been coming here for years. Theyve talked me out of more expensive fixes, and never tried to sell me something I didnt need. They are incredibly friendly, remember my name, and I now travel out of my way (I used to work nearby) to take my car here for anything I need.

No BS . Not the cheapest BY FAR the best ! Honest and cost effective. I live in Gladeville and travel two countys away to trade with this place. What do you say to someone who refuses to work on your car and pass on a quick buck because the cost of repair exceeds the value of my car. Good sence advice not just common. I was so blessed to find real concern help. I still have a older car, not the same one but its paid for and well maintained with proper care. Regular oil changes and what feels like a personal care mechanic. The money I saved on NOT repairing my old car with the advice Mr. Mark Lewis gave me has allowed me to save enough to buy a one owner LIKE MY OLD CAR. Who dose that anymore? Thanks to your whole crew. God bless and good day. Robbie from the Glade

Honest fair reliable service. Ive used them for over 20 years. Love these guys and gals.

Mark and his team have done work on several of our cars. I have always been pleased with the quality of work and reasonable prices. I would highly recommend them.

I deliver parts here and theyre always nice to me. Lady in the office is always welcoming

Smart people working on automobiles? Why yes! Excellent service always.

Mark is an talented mechanic and a fair dealing businessman. He does good work at reasonable prices and in reasonable time.

Great people

The reception its she owmzim,, oxygen tanks

Great experience. Mark is a good guy and his rates are very reasonable.

Great place with the best of people.

Still debating on whether or not to report this place to the BBB.

Will not talk you into something you do not need.

Honest & Expert Service. No price padding!

Good service

Great shop Mark is awsome

Sheisty