Gerber Collision & Repair very courteous and professional. They called Enterprise Rental and they dropped off the car on sight. I highly recommend this repair shop

They were awesome my car was wrecked and it needed to be fixed I got it done the communication was there to let me know when the cars were going to be there and my car is just great now

Doug was my point of contact. He ensured everything was explained to me in terms I would understand lol. Very professional and friendly.

Great job! Car looks better then ever. Doug and the front desk lady really helped and stood by their word.

Unfortunately this is my 3rd time here but there is a reason why Ive come back every time. All 3 times I had the decision as they werent my fault. That said, I have been impressed with the work Jim and the rest of the Gerber Collision people have done. Their service, communication and craftsmanship have been top notch.

I really appreciated the text updates that let me know at what point my car was in the repair process. Everyone was pleasant and kind. Great experience.

Great work on both my wifes vehicle and my own car.

Gerber Collision is the place to go! John was absolutely amazing throughout the entire process. Constantly keeping us updated and on time. Thank you John! Would highly recommend this precise organization!

Cosmetically did a fantastic job. That being said, there’s 2 things wrong on my driver side door internally. 1. My unlock button doesn’t work which worked fine before. 2. My door handle works but takes numerous tries to get it to do its job, which also worked fine before.

Used to be called Auto Art. Best body shop in Nashville and has been for the past 10 years if not more. They call you twice a week to update you on progress made on repairs. Easy coordination with insurance companies. Excellent customer service. Enterprise car rental on site for convenience. Employees seem to take a lot of pride in their work.

The customer service at Gerber was fantastic! The protective plate under my car was dragging, making it unsafe to drive so I stopped in Gerber for assistance. They were able to quickly assess the problem, get me sealed right back up and had me on my way in under 10 minutes. Would definitely recommend!

If you need a rental, please make your own arrangements. I sat with my insurance company when they called enterprise and made a reservation and confirmed that someone would be there to pick me up while Gerber works on my car. I received calls from 3 different people from enterprise asking about my reservation. 1st person asked for DOB, ID, payment and reservation information. 2nd person called asked for DOB, ID, payment and reservation information and said if I don’t have a form of payment my reservation would be canceled. The 3rd call I got was from a woman who asked for DOB, ID, payment and reservation information and she said she now sees 2 reservations in their system 😩😩😤😤 Needless to say I was thoroughly fed up. Coupled with the fact we are still dealing with losing our home and everything we own due to the Nashville tornadoes. Do better.

Had to go back to fix a squeaking panel problem from a previous repair. In about an hour or they had completed the task and I was on my way. The gentleman who assisted me were most helpful.

I recently had to bring my car in for repair due to an accident I was involved in. Everyone was professional and polite. Chris was my estimator and he was awesome at keeping me informed and updating me on the progress of repairs. However, one employee stuck out the most to me and her name was Michelle. She was constantly running around the office, answering multiple phone lines, taking payments and getting customers checked out, etc. She seemed to be the only one there working the front desk. I just wanted to compliment not only a great job done on my car by the technicians but also Michelle. She remained very professional and polite although she was being pulled in many directions. I hope Gerber realizes what a great team member they have in Michelle and she is rewarded for her hard work. Keep up the great work Gerber!

Was hit in my parking lot at work and the car dealer recommended Gerber and now I know why. They fixed my car and it looks better than it did before and I could not be more pleased. Communication was JUST right. Not too much not too little. And they finished almost a full week early. No one wants to get into an accident but if I ever do again I will definitely go back to Gerber. Thank you all so much for the wonderful service and work.

Received wonderful service from them and they sent many updates. I was able to leave my rental car there and have it picked up. Excellent customer service and help getting questions with insurance answered. The repair work was flawless. I would definitely recommend!

Very helpful and nice. Car looked great when I picked it up.

They replaced parts my truck did not need but didnt replace the damaged parts. Radiator bracket missing bolts, check engine and tire pressure lights are on now, they wasnt at first. They told me to go to another shop and the other shop said they should have replaced a lot of things that they didnt. Overall my truck LOOKS great but has been in the shop trying to fix everything that was damaged from the wreck. This has been a huge problem with my job and my pockets. I WILL NOT USE GERBER AGAIN. Customer name Grimes 2007 Toyota Tundra

Great place to take your car for repair. Super nice people.

Awesome service.

The people at Gerber Collision go above and beyond. At the beginning of April my husband got into a wreck (not his fault) and we were recommended by family to go to Gerber for our repairs.They were so helpful from the get-go and kept us in the loop throughout the entire process. About a month in, the insurance company that was supposed to be paying for our repairs refused to keep paying. Gerber decided that they wouldnt let us go without a car and provided us with a rental and covered the difference for us. They did not have to do any of that but they knew it would help us out a lot and we are forever grateful. Run dont walk to Gerber to get all of your car repairs done! You guys have a customer for life.

Good work done, job done when they say it will be done, employees very courteous and friendly, good experience all way around

Quick estimate, explained in detail

So imagine for a moment that you take your car to the body shop for repairs. Repairs that should have taken about 2 weeks but was actually 3 weeks. You pick up your car, and all seems ok until you look in the backseat a few hours later and see this. Is it my bumper? Who knows. The body shop estimator Chris tells you oh it’s just trash. Umm ok but who is going to dispose of it? Not me!! Chris tells me I can bring it back by the shop. This is by far the most unnecessarily terrible experience

Wouldnt even quote fixing my car because they were so backed up.

Did a very good job and were very friendly however ended up going to multiple locations to find my car after it was towed. Make sure you know which location is servicing your car.

Great service

Good work done quickly.

They dont follow OEM guidelines which is super important in a repair. They also care nothing about customer service or doing the right things. I will not take my car back here or to any Gerber location

Great service