John and his team are professionals. They priced about middle of the road compared to others but the work they performed was excellent with high quality materials. We did two bathroom remodels that replaced everything: shower/tub, flooring, toilets, vanity and painted walls. Everything came out awesome. I highly recommend John and his team
Had Custom Bath of Nashua redo our bathroom in our new home and convert our old, gross bathtub into a beautiful shower. John came to our house and helped us design for over two hours-- he was great and very knowledgeable on the different products/designs. On the day the bathroom was getting redone, the men working were very professional and cleaned up after themselves and the shower came out amazing! The shower walls look like tile but they are panels with no grout, which makes it super easy to clean. One of our friends came over and didnt even realize it wasnt actual tile until she touched it. The whole Custom Bath of Nashua team was great and I would highly recommend them to any friends and family!
We hired Custom Bath to do a tub-to-shower conversion, along with new luxury vinyl flooring and a new vanity. The design consultation went smoothly, but the install had several rough spots along the way. The quality of the work was inconsistent, leading to a few do-overs that resulted in delays. There was a general lack of attention to detail, and miscommunication caused in part by having what amounted to a different crew every day. While we are generally happy with the outcome, the project was not a positive experience for my wife and me. Would not recommend.
Full bathroom revonavtion project. We read the online reviews, had 3 estimates, and ultimately chose Custom Bath of Nashua. That was April 2021. We ended up meeting with designer and paying 10% of the estimate (before any work done) in the middle of June 2021. We then purchased and obtained all of the materials, and sent photos, and invoices of the materials as we purchased them. Today, I called to get a date, and they hadnt even assigned a project manager for the job. They said they would get back to us, and when they did, asked for photos of all materials, with sepcifications and invoices. By now, the pile of materials has been sitting in the garage for months, and will take a herculean effort to unbox everything, find the invoices, and get all the specifications. I spoke with a manager Joe who was nice, but refused to even give his last name for unclear reasons. He said he would get back to us, hopefully with a date, but he wasnt sure. I cant help but think we are being scammed at this point, but am somewhat relieved about the online reviews. Communication has been minimal, and we feel left out in the dark, expecially given the cryptic issues re: different company names, and avoidance of identifying themselves. Its unclear what the up front money is even for, as we are buying >90% of all the materials. I hope I can update this review with good news about the whole project, but at this point, we have been very unsatisfied. We understand things can go wrong, and the real integrity of an organization is how they deal with problems. Time will tell.UPDATE: Joe called back today (9/28) and gave us date of Oct 25th, 2021 - more than four months after we sent in the deposit for 10% of the job total. Were not happy about that at all, but theres nothing we can do. We dont want to start this process over, and are hoping for the best. Will updates coming.THANK YOU: For the response from the owner. We were told to purchase all the materials, and did so at home depot, floor and decor, and FW Webb. All standard floor/shower tile, water fixtures, vanity, mirrors and lights. We also purchased a heated towel rack, for installation, and the company was to provide the materials and installation for a heated floor. Im not sure how these high end materials are defined, or could delay anything, but were very happy to have a date. Its been a long prelude, but hopefully things will turn around in another month or so when we start on October 25th.
We are very happy with our new bathroom and very happy with the experience we had. Our friends cant believe the transformation. Everyone at Custom Bath of Nashua was friendly and professional. We are recommending them to our friends and colleagues. You wont be disappointed by them.
In 3 hours, John helped us completely redesign our bathroom. He provided us with ideas, a full custom rendering and quote all within that time. He brings the showroom with him and makes the process of designing extremely easy. We cant wait to get started building the bathroom of our dreams.
We received a quote from Custom Bath of Nashua. John was on time, friendly, and professional. We have yet to decided which company we are going to use for our bath remodel, but CBN is at the top of our list. The quote process was in depth, and I appreciated John’s knowledge and experience when making decisions.We received a same day computer rendering of the design which was highly appreciated and useful! I love having a real picture, it really makes the choices come together.Our quote was also received on the same day, typed, and detailed. John is clearly highly experienced in bathroom design and he helped me narrow down what I was looking for. I also like that they use all their own men- no subcontractors, as well as high quality (USA made) products.Will update if we decide to go with them.
Well versed in the current styles, models and materials available. Efficient and timely consultation and quote session.Materials were available at consultation for homeowner to review.
We had a wonderful experience with custom bath of Nashua! The designer came to our house with samples and ideas and helped us to select everything that we needed to completely remodel our master bath. It was so easy! Estimates for both timing and price were very accurate. Communication was fantastic. We received a call each night of the remodel with the plan for the following day. Each and every member of the team who did the work was hardworking, meticulous and polite. It was obvious they take great pride in their work. We look forward to enjoying our new bathroom for many years and will hire them again!
We love our new bathroom from Custom Bath of Nashua! We designed everything with John within a couple of hours and loved seeing our design ideas come to life during the remodel. Everyone coming into our home was extremely kind and professional and everything was completed within the quoted timeline. We are so happy with our project that we plan to use them again when it’s time to update another bath.
Lots of choices and no pressure at all. I was given a free computer generated design while he was still in my home. John was here for more than 3 hours while I made my choices👍🏼
We had a full bath remodeled with a tub to shower transformation, new vanity, and floors. We were happy with the design process and final product so decided to have our second full bath done as well!
Designer John spent several hours with us as we created a beautiful bathroom. High quality materials we chose cultured stone wall panels which come in many colors, look like subway tiles but have no grout. Nice flooring options. Very fair detailed pricing. Free computer rendering and detailed quote same day, very impressive
I am so happy I called Custom Bath of Nashua! John was here today and we were able to design our whole bathroom with jetted tub and beautiful shower wall panels. He showed me many samples and us a quote the same day. Very professional presentation and suggestions. I will Have a new updated bathroom very soon.
This place is not located in Nashua. The listed address Quaker Street in Nashua is a residential condominium complex not a showroom. Misleading Facebook info.
John came to my house today and we designed an entire master bathroom in one afternoon. He was friendly, professional and helped to make the process easy and fun. The products are high quality and the options are endless. A great experience!
John showed us many quality samples, beautiful designs and computer rendering for free. I highly recommend using this company!
Very pleased with the support from beginning...choosing product and more than pleased with the beautiful work. My husband and I love the new shower and rain shower head! Followed through with all that we detailed and expected! Great team.
John provided a wonderful and detailed presentation for a bathroom renovation for my home. He took the time to answer all my questions and made some wonderful suggestions I hadnt even considered. The samples of materials and before and after photos were very helpful as well.
Very impressed with Custom Bath showing me so many samples of bath remodel materials, flooring, vanities and photos of jobs done. Very detailed itemized price quote same day. They have their own men which was explained results in better quality control of labor and jobs done much quicker with no subcontractors. highly recommended and good layout ideas by designer John. Before and after photos are stunning
I now have a gorgeous new bathroom. Love it !
Excellent job on my 2 bathrooms. Gutted the master bath totally in only 8 days. Very nice workers, courteous professionals. Lowest prices of several quotes done by john a pro designer very good detail. Quote done same day he came to my house. Now theyre doing my sons house
Designer John Gallagher let my plan unfold, and assisted in me narrowing it down in no time .There was plenty of time to tweak it as well. I am confident of the choices I made . What a pleasure to work from home with such reputable companies and materials. It was actually fun!
John did an amazing job redesigning our two bathrooms. Amazing attention to detail and incredibly responsive. John was able to give us so many suggestions and really took his time. He has a true passion for what he does. His crew are the best weve ever had. They far exceeded our expectations and I would immediately turn to them if we were to have any additional renovations needed. These guys are full service from creating the design to following through and making it exactly as it was planned. Everyone at this company from the person answering the phone Gigi work hard to make ones renovation go smoothly.We had multiple quotes from other companies and I am so happy I chose custom bath. Thanks John for everything youve done for us!
Custom bath showed me many samples of shower wall surrounds, many photos and good ideas. Got a detailed price quote same day. Very impressive and since they have their own workers, not subs, we can get this full bath remodel done in days
John was a pleasure to work with and very informative. He came with pictures of his work and samples of the products, which was a huge help. At the end of our appointment we were able to see a copy of the quote. The quote and consultation were at no charge. Great experience overall.
John, was great to work with on designing our new bathroom. He was very knowledgeable about all aspects of bathroom remodeling and provided many photos and samples to look through. He also completed a quote for the cost of the project on the same day.
Custom Bath did a great detailed quote on my full bath renovation. Designer John gave many good ideas and showed many samples of materials and photos of fixtures. Very professional and impressive
I had other companies come in to give me a quote and none of them was as prepared as John. Ask all the questions you want and he will answer them all. Install was simple, on time, and neat.Thanks John!!
What a great company. John came out and explained everything. He was very well prepared with all the different options to show us. We didn’t feel rushed at all. Overall we are excited for the new bathroom. Thank you!
They came out to quote a small shower redo. Person who came out called the owner and said they could do all in with glass doors for $5k. When ready to go - said made a mistake and it was now $7.5k. The existing shower is tile with glass doors. Very clear it was a replace / upgrade. Very dishonest. Going with another vendor.
John did an amazing job designing my master bath. He worked with me going over materials, showing photos, and typed up an estimate right on the spot. Very professional. Loved the bathroom so much I had him come back and design my daughter Izzys bathroom as well. Overall 10/10 and got each of the jobs done within a day. John also explained and showed me some of the kitchen designs he has done in the past--I know who I will be calling when I want my kitchen redone.
John gave a great in-home estimate! Very professional and brought lots of samples to choose from. He was very thorough and helped to design a beautiful new bathroom!
John came to our house for a free design estimate. Hedid a great job listening to what we were looking for within our budget. He had have us great design ideas for us to make some key decisions. John was ready to assist us with options and samples.
Awesome job on a total bath makeover. Great workmanship, good design was creative. Lowest and most detailed bid I received. Highly recommended
We had our Master Bath done recently. We couldn’t be more pleased. From the free consultation from John who helped us tremendously in choosing the vision of what we wanted. The young men doing the work were polite, clean and very professional. Winterston (sp) and Igor were a fabulous team. They kept us up to date every day and explained everything they were doing. The bathroom is now my favorite room in the house. It was a complete transformation from what it was. As soon as we are able, we want to do our 2nd bathroom. Also must mention Trisha and her team in the office. They kept us informed and were always polite and caring. If we could give you a 10, we would.
John spent a good deal of time with us and made some great recommendations. He had plenty of samples with him to show us and made the whole process easy! Thank you John!
John gave a detailed presentation using an IPad and plenty of samples to review. A statement of work and price quote were prepared before he left. Professional and knowledgeable.
Had a good presentation from designer John, he showed several pictures of work they had completed from which I was able to get a lot of ideas. Hoping to get a reasonable estimate to work with.
Excellent workers. Converted my home master bath in Hollis from an old steel tub to new shower stall. Had a white vanity with quartz counter; ceiling fan; new floor and lights for under my $ 10k budget. Very pleased and strongly recommended
Great worker. Friendly and courteous. They converted my drab old bathroom to a new modern bathroom. Looks awesome.
John had a professional and organized presentation, all material samples, ideas and is clearly an expert at bathrooms. Will be scheduling soon!Joe Camar, Merrimack
Nice presentation by designer John, very well informed on bathroom trends, new materials and sketching out ideas. Several hours well spent!
Great detailed presentation by designer John. Highly recommended. Very thorough. Looks great
Detailed work completed in both bathrooms. Looks great! Worked hard
John had a great selection and he was able to walk us through every step. It was great to have so many options, to include doing the project in phases.
Very professional quote, took the time to show us all the options. Calculation of pricing was very clear an provided to us immediately. Excellent experience.
Custom Bath of Nashua is the real deal!!! Fast, reasonable and unlimited choices with these guys. John Gallagher is true professional!!!! Custom Bath of Nashua should be your first choice when remodeling a bathroom.
Nice presentation newer technology very impressive, Beautiful choices, good quality material very professional services we really like the job.
Great presentation and details. My husband and I were very impressed.
Great presentation and samples and lots of ideas for our two bathroom remodels.
Excellent work and service done by custom bath.John Gallagher great guy to work with.
Fair prices . Beautiful look . Job finished when promised . I highly recommend Custom Bath. The designer did a great job working with putting together what I was looking for .
John came in and gave us samples, a design and pricing the same day. Friendly and knowledgeable.
Great job by custom bath
Nice presentation and design assistance