We had water damage from a whole house dehumidifier that broke. At first he came to our house to survey what needed to be done and we agreed with his assessment.When the workman, one guy, showed up he had to be reminded by the Project Manger that the drywall needed replacement not just patching but that was settled quickly.The one workman was great. He did both rooms so they look as if nothing happened. However now we are stuck waiting for the floor tile we want. My wife gave them the model and mfg but after not hearing anything for a week she called and was told they are still trying to source it even though we gave them two places that had the tile.The work was excellent but they need better communication between clients and their company. We have no idea when the floor will finally be put in. We are hoping for next week.
If you want things to disappear in your homeCall this pplWORST RESTORATION Company ever!Stay away from this company.
Fire Service and JD are trustworthy people. They help us with water cleanup within 20 minutes when we called. Excellent and knowledgeable staff.Highly recommended!!
JD provides disaster cleanup solutions when you need it. They quickly respond day or night...any time! I would refer him to anyone needing specialized clean up help. When calling ask for JD.
JD Ribali is the best. Accept no others! He will take great care of you. And, ask him if he knows any jokes!
JD is very passionate about what he does, and has a great knowledge and know how, in his industry. He is an asset whatever the situation may be.Great Job JD!
Beware! I was told I needed 2 units (dehumidifier and an air scrubber to dry out my condo after a faucet leak in the bathroom. I needed neither of these.24 hours for these and a regular fan like you get at Home Depot and the bill was over $600. I was warned by the plumber that came to fix the leak that Fire Kleenup was a rip off and it was that and more. Thank God I told them to get the units out the next day or it would have been twice that or more. They try to sell you a bill of goods. Thankfully I wasnt buying.Beware and stay away unless youre filing an insurance claim and then they rip off the insurance company (which makes their costs go up). Filing a complaint with the Better Business Bureau as well.
Stan Harder was excellent. He made the whole process very smooth. He was quick to get a hold of and very professional. If you want the job done in a timely manner and done correctly then I would recommend Stan and his fire service team every time. Thank you so much for your help.
JD is the best. You call, any time day or night, and hes there to take care of you. His passion is obvious and hell treat you well when trouble strikes.
I know JD personally and highly recommend him and his company for any disaster. They are fast and take care of the situation. Thanks JD!
I have been working with Mike Joyce from Fire Service for over 10 years. He is always only a phone call away and in almost every instance has had an initial response crew on site in under and hour. Always answers his phone, day or night. As a property manager, Mike and Fire Service make me look good to my owners. Happy to recommend them.
JD Ribali is responsive and caring. He and fireservice can help when disaster hits. I strongly urge all to consider fireservice when disaster cleanup is required.
JD is very responsive! He cares about his customers and his business. Great guy and company!
Stan Harder (Customer Advocate) with FireService has the utmost professionalism attitude and work ethic. He is on point with his communication between the clients and the insurance agents when working with any type of disaster cleanup. He is available 24/7 and will make it a priority to answer all calls. Thank you for your great service!
Jamey has helped a few of my clients with great satisfaction because of that he will stay on my referral list. He also has taken time to volunteer at our church on serve days with me.Keep up the great work Jamey!!
Ask for J.D.!! J.D. Ribali is an incredible person when disaster strikes. Just recently, a client of ours needed help. JD was there ASAP! He calmed everyone down...because he knew what he was doing.He makes himself available whenever you need him. When a pipe burst above my business on a weekend and collapsed the ceiling, Fireservice Disaster Kleeup showed up in less than an hour...ON A SUNDAY...stopped the water, started the clean up process and had fans going wihin 90 minutes!! Wow!! Honor. Integrity. Speed. Professionalism. Empathy. Value. That is what J.D. and his team bring to the table. They calm you down, manage the damage and are experts in getting you back to your normal!
If I could give them a negative star, I would. I have first floor unit in a condo building in Naples FL. The unit above mine had a water leak, and damaged my unit. I was told by my management company that the owners of the upper unit, who were in the process of moving, accepted responsibility. I was out of town. Fast forward and Fire service puts a lien on my property for the cleanup that was never my fault. No notification, just a lien, showing up in the mail. The unit owners above me accepted responsibility and paid the bill. Two weeks have passed and still no release of lien even though they have been paid. If you have another choice I would stay away from Fireservice!!
Stan was awesome! Super fast response time and always kept me informed. I would definitely recommend choosing Fire Service!
JD Ribali shows he truly cares about of his clients and works to get them restored to pre disaster conditions! Thank you JD!
I need a variety of specialized services - plumbing, drywall, etc - Fireservice had the right person for every phase of the entire job
Mike always goes the extra mile! Fast, efficient, attentive to individualproperty issues, great followup and alwas looking to make sure I dont forget Fire Service is ready to rock. In a part of the country where Keys Disease is spreading, Mikes work ethic is strong and he demands that of those who represent him.
JD is very responsive and I highly recommend.
Mike and his staff form Fire Service have always been very responsible and fast to react to any water damage or mold situation we have had in our building. They are on my quick call list for all disaster and emergency clean up situation.
Quality work, J.D. Ribali and crew do a fantastic job whether your mess is wet or moldy, you can count on JD and Crew to get your home or business back up and running in no time!
Stan Harder works harder then any other rep I know. He is always prompt & courteous when I send him my clients to take care of at the time of a loss & my customers are always happy with him & the Fireservice Crew. I will continue to send Stan my clients because I know he will take care of them as well as I do. Thanks Stan & Fireservice
Excellent service and fair pricing. FireService has completed a number of remediation projects for me and always performed. Professional crew and excellent communication.
Stan Harder from FireService assisted me with repairs to my condo unit after it suffered water damage earlier this year. Stan and his team arrived at my residence in less than an hour after I placed the initial phone call. The repair work was flawless and they even followed up a few weeks later to confirm everything was satisfactory. I now recommend Stan and FireService to anyone in need of home repair.
I called JD and he responded right away. I am so thankful for everything JD and Fireservice has done for me and my family.
When you need someone to help with a disaster cleanup JD is the best.
Great Company. Mike Joyce always shows up within minutes of me calling for emergencies. I cant recommend them enough for other CAM/Property Managers, or homeowners with a problem.
One of their workers side swiped my work van getting into a parking space. Employe got out and completely denied hitting me even though there was my vans white paint on his truck. And to top it all of
I worked with Stan and he made the process so EASY!! I will definitely recommend Fireservice and Stan to my friends if they ever need this service.
Exceptional service from initial contact to completed project! Highly Recommended!!
What can I say......if you need any disaster clean up, JD is the guy to call. Not only is he a hard worker and someone you can trust, but he is a family man. When in need of help, call JD!
When disaster strikes....JD is the guy you want to call!
This company ripped me off for $1200 as an employee with bogus deductions after I quit.They rip off employees