I have been using this company for years and I am always happy with their service. The staff at Florida Comfort Systems is very friendly, helpful, and professional from start to finish. The person who helps you set up the appointment is very knowledgeable about what service you need and the technician is very efficient and explains what he needs to do to make sure your system is working properly. I definitely recommend using this company.
Always have a wonderful experience with this company! They send out people ASAP and are so professional! They also did a wonderful job installing a new unit for a relative- at a cost lower than several competitors! I highly recommend!
I called Florida Comfort Systems from a recommendation of a friend and was very satisfied with results. My call to request service was answered immediately by a very pleasant woman who set the appt. The service technician arrived timely and Nelson was very efficient, polite, wore his mask appropriately. I highly recommend this agency for service.
Denny has been doing repairs and maintenance for me for years. He and his team have installed new HVAC units in my home and business. They are timely, efficient and professional. I highly recommend Florida Comfort Systems for any HVAC needs!
I would like to thank Denny and the entire staff from the receptionist to Matt in the service department for their outstanding service and expertise when it comes to air conditioning units, clean air equipment and maintenance plans. I have been a customer since 2008. I have realized the promos for service plans you get in the mail are just not worth it! Florida Comfort Systems are the geeks of Air Conditioners and clean air filtration systems. The adage of, you get what you pay for holds true to this company. I pay a little more but, in the end, I get reliable service, clean air and great customer service. Thanks, Denny, for your commitment to the customer!
I have a wine storage cabinet that was damaged during my move and the cooling unit needed replacing. It was not a big job and several other appliance/HVAC companies turned it down. Florida Comfort Systems agreed to install it and did so in a professional manner, on time and at a fair price. My theory is that if they pay such close attention to a small job, theyll do wonders working on something larger.Highly recommended.
Nelson did a great job, the installers had me up and running in 3 hours. Great job by the entire team . Cost was 2000 bucks under other estimates. Thanks again!
Denny and his crew installed a split air system in our home. They were prompt, efficient and the work area was spotless when they left. On top of all that the system works great!!! Thanks for a great job.
Weve utilized Florida Comforts services ourselves for years, the most recent major project being replacing the 1986 ductwork in our home. Were Realtors@ and also bring them in for home inspections for Buyers - their reports are always rignt-on diagnostically and have yet to be successfully refuted. Response time and availability are always impressive.
We have used Florida Comfort Systems for years for maintenance on our AC unit. They are always prompt, courtesy and professional.We just had them install a new unit this past week and they impressed me even more. The 3 man crew worked all day fixing and replacing the mess the previous company had made putting in our old unit years ago.Excellent company, excellent value.Keep up the good work.
Florida Comfort Systems exceeded my expectation from start to finish. The technician worked hard, spent the time needed to do the job right, very professional and explained everything to me. I highly recommend Florida Comfort Systems and will absolutely use them and only them for all my HVAC needs! Thank you!!
Christine put in a new thermostat and serviced the system. I have been using FCS for 6 years. The first 2 years were great than the service techs started dropping the ball and not doing a thorough job.Than Christine did a service that showed what we were not getting.Hopefully Florida comfort system retrain some of their basic service technicians. I will be watching how well they do in the future.
Our AC went out over a holiday weekend last year and the team at Florida Comfort Systems was outstanding. They went above and beyond to try and get us up and running as quickly as they could! All of the staff were so professional and courteous. We have used other companies in the past and we will only use Florida Comfort Systems in the future!
All the wonderful things that you hear about Florida Comfort Systems are ABSOLUTELY TRUE. To a person, the office staff is polite, respectful, considerate and understanding. The service technicians are knowledgeable, efficient and trustworthy. The owners, I am sure, must be incredible folks to have gathered such a great team. I most heartily recommend Florida Comfort Systems to you. John/ Marco Island, FL
Luis the technician was prompt, courteous and efficient! Fixed our problem in no time! Love our AC company and would recommend highly to all! They are family owned and care about their customers!
We had previously been using a large very well known local AC company for years however their customer service had really started to go down hill over the years. About 7 years ago we had this well known AC company install a new AC system after our old one died, we went with their recommendation and since we have had NUMEROUS issues! Thank God we bought the extended warranty with it.We started using FL Comfort Systems in several of our rental properties but continued to use the old company at our home as we thought we were locked in due to our extended warranty. However this past February our downstairs AC unit went out we called our old AC company and they gave us the bad news that it was shot and needed to be replaced. We received an estimate with several options on replacement units. I called FL Comfort Systems just to see what their prices would be. I was pleasantly surprised to find out that their prices were not only better but that they were quoting a better unit 2 stage unit vs single stage for the old company! FL Comfort Systems also said they could handle the warranty for our upstairs unit even though they didnt install it. So it was a no brainer we went with FL Comfort Systems. Our new unit is much quieter and more efficient than our upstairs unit.Then just this past Saturday our upstairs unit went out AGAIN this is like the 5th or 6th time so I called FL Comfort Sys to see how we would handle the labor warranty and they asked if we knew who it was with which unfortunately I didnt and as it was installed like 7 years ago I had no idea where our original paperwork was. Matt suggested that we may need to use the old company this time just to get the warranty coverage and just ask them bring a copy of our warranty with them. So I called the old company and the call went something like this:Old company: Thanks for calling XYZ Air how may I direct your call?Me: Yes we have an AC unit upstairs that we bought through you all and have a warranty with you that isnt working.Old Company: Oh um sooo, you want to schedule service? I really wanted to say No Id like to order a double cheeseburger and friesMe: Yes we have no AC upstairs and its like 90 degrees.Old Company: Ok well were like really busy so someone will have to call you back sometime later.I finally get a call back from the old company and they tell me that they cant get anyone out here until the following afternoon and that even though we have a full warranty they are going to charge us a $100 diagnostic fee!!!!!! I ask if they can email me a copy of our warranty which they do and I forward it over to Matt at F.C.S. and he has a tech at my house later that SAME DAY they honor the warranty and the deductible was only $49! He said hes never heard of a $100 diagnostic fee with a warranty with the warranty company we have.Needless to say I have recommended FL Comfort Systems to friends and family whenever I can and they have always been impressed and happy! Its all about customer service and sadly many of these large companies have gotten so large they seem to have forgotten that and seem to think that Oh well if we lose you as a customer well just pick up another or were making enough money without you.I cant recommend Florida Comfort Systems enough they recommend just the right AC not more than we needed and not some cheap unit either! Just the right one to met our needs!
As personal friends, we have had the Martins service our A/C since the 1980s. We have always found their work responsible and prompt. We moved into a condo 8 months ago and were in need of a new system. It presented a challenge to them as it was a 20-year old system with an air handler in the ceiling of a bottom floor unit.. They did research, found a unit that would fit and completed the job efficiently. We stay on the maintenance plan and are assured of good service. They are nice people!
The best AC company in Naples. Have used them numerous times and they are always professional and honest. The only AC company in town I will use!
After working as a technician for this company after 12 years my pictures are still on their website and I would like for it to be updated and removed as I do not represent this company anymore. I have not worked there for 8 years now, and work for an extremely reputable company at this point. I feel this is a form of false advertisement to the public.
My AC went out on a Tuesday night! Someone was out to check the system at 10am the next morning and when it was determined that my 13 year old system needed to be replace the company was back again on Friday morning to install the new unit! Both the tech who made the service call and the two installers were courteous and professional! Thank you for helping me stay cool! I highly recommend this company for all your AC needs.
Air Conditioning by Florida Comfort Systems is the best. They arrived when they said they would. Very professional installers got the job done and went over and above sealing up the areas after installing the new unit in laundry room. Even offered to paint the area for us where the crown met the ceiling. Cleaned up all areas and fixed all the drain pipes outside that got loose from the hurricane. Explained everything and showed us everything they did. Highly recommend!! Superior service!
My husband and I have had the best experience with Florida Comfort Systems! We needed a new system and Florida Comfort Systems installed our new unit the next day! The installers were courteous, professional, very knowledgeable and on time. The price was excellent and we love our new A/C system! Highly recommend this company!!
Air Conditioning by Florida Comfort Systems just recently replaced our air conditioning system. They are an amazing company to deal with. Their staff was extremely professional and courteous. They were very thorough from giving us an accurate, concise estimate to installing the unit and explaining everything. They re-worked our duct system so that we received the maximum benefit from our system. We have noticed a huge difference. I will be recommending them to everyone!
I have been a customer of Florida Comfort for over a decade, they have them and now shown the best in service and true professionalism. Kudos to Denny and his team Luke Nelson who show what great customer should be and is at Florida Comfort. If you want the best it’s simple call Florida Comfort.
We have had a service contract with them for 6+ years. Recently had to replace an AC unit. They gave me a great quote, compared to others, & had it installed for me within 2 days of the quote. They are a great company to work with & all of the company members (sales, installation & office staff) are knowledgeable, polite & helpful. Plus they don’t try to sell you more than you need.
Thank you Denny, Amy and staff for your friendly, prompt response to our air conditioning needs! We appreciate you keeping our family cool! Youre staff and technician went above and beyond!
We had a new AC system installed by FCS and was more than satisfied!! Quality equipment and quality workmanship. Would highly recommend them for any of your AC needs.
I was desperate when the AC Company I normally dealt with, Conditioned Air, refused to service the AC at my rental unit which had shut down due to a clogged drain. They told me that the shelf that held hurricane shutters was too close to the unit and it was not safe for the serviceman. I told them the shelf was there before the unit was and it had been serviced before by them only one month before and nothing was said. They still refused so I went to yelp and google looking for an AC company who would actually do what they are in business to do, repairs and maintenance on air conditioners. The reviews for Florida Comfort were exactly what I was looking for. I called and they came out the same day and got the house cooled in minutes. James was professional, courteous. He had no problem servicing the unit nor did he see a problem with the location of the shelf. I signed up for maintenance that day and I intend to switch from Conditioned Air to Florida Comfort on my home too.
I have used Florida Comfort Systems for both my home and my business. They have went above and beyond on every service call. They have taken care of my needs in a timely fashion and their technician has always been professional. I take great pride in supporting local businesses that support our community and our children’s education! FCS has advertising at our child’s school and is always first to donate for fundraising events. Thank you FCS for being a active member of our community and making a difference in our youth!
We have recommended FCS to a couple of our clients, giving out a good name is important to us, as it reflects on our company as well. A/C by Florida Comfort Systems have been nothing short of professional and accommodating to our clients and they are greatly appreciated. Its nice to know there are other family-owned business out there willing to help SWFL. After all, local, family-owned business have to stick together!
AC by Florida Comfort Systems is a great company all around. Professional, knowledgeable and prompt staff. I would recommend them any time.
Tech arrived on time and did a thorough 6 month check of the A/C system. I have no complaints.
Wonderful company to do business with. We have used them for 11 years. Always professional.
After the son took over the company, it’s gone down hill. They took advantage of my neighbor and won’t make it right. She told me that when she explained her frustrations with the last service man who came out, he laughed and said that the owner doesn’t even treat his employees well. She had been a customer of Florida Comfort for 8 years. They take advantage of senior citizens stay away,
On time, did exactly what they said theyd do. Cleaned up after the installation. Unit runs great. Five stars!
Please do not patronage this business. The owners are rude, non-existent and the management team do not have any customer service skills. Their employees are unprofessional, not trained, and lack general knowledge in their specific fields. After regretfully purchasing a system from David, we have had nothing but problems and there is only one service tech that actually knows what he is doing. When you call into the office, you get nothing but excuses and the run around. Once my warranty is up I will be switching companies. Lesson learned.
Florida Comfort Systems has been servicing the AC units in our homes for several years and have always been very responsive and fair. The service folks and office staff are professional and friendly.
Quality company, quick service and always on time. Highly recommended
We had to go 3 days with no ac because the tech that diagnosed it was the only one that could fix it and he was sick on Friday and off the weekend. The manager has no compassion for their customers.
Highly recommend! I wouldnt go anywhere else.
HONEST & RELIABLE SERVICE. HAVE BEEN TAKING CARE OF MY FAMILY & MY NEIGHBORS FOR OVER 15 YEARS.
Excellent and reliable service every time I need them
Always prompt and highly professional.
Very professional, New air conditioners installed as promised and on time!