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Certified Heating and Cooling Inc.
4851 Tamiami Trail N STE 200, Naples, FL 34103, United States
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Certified Heating and Cooling Inc.

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Co
Review №1

Louis, Trevor, and Lee were absolutely incredible! They were so knowledgeable, and kind, and worked so hard the whole day to get our AC fixed and running. There were so many intricate details that needed to be looked at and fixed, and the whole team explained and communicated what needed to be done, and put us so at ease during the whole process! Thank you so much Louis, Trevor and Lee! You all are absolutely INCREDIBLE! - Lindsey and Cody Gochenouer

Ju
Review №2

I used Certifieds services for the first time in June 2021 to perform maintenance on my air conditioner. Tony was my service technician and I was very impressed with the quality of his work. He was very professional and friendly and did a very thorough job. He explained everything he was doing and I was provided with a detailed description of the work performed along with pictures showing the condition of my air conditioner. I also spoke with Dawn and Brandon in the office and was very impressed with the exceptional customer service I received from everyone at Certified. This is a company that really cares about customer satisfaction and I will definitely be doing business with them again in the future.

he
Review №3

Thanks to certified they sent tony the man with the plan very welcoming & energetic very knowledgeable i will definitely recommend others to this company thanks for everything.

Sa
Review №4

Tony did a fantastic job a few days ago working on are AC system quick efficient quality work.

As
Review №5

We had Tony as our technician. He was extremely helpful and kind. We loved his energy. He is a was knowledgeable technician. He worked very efficiently and new exactly what he was doing. Definitely requesting him next time! We are very satisfied with our services!

De
Review №6

Sean was wonderful. He came early. Fixed all issues

Jo
Review №7

Highly recommend this company. Nine months after a complete new install by Certified I needed a service call. The office personnel are always courteous and helpful when I call and set an appointment for the the same day. Darren and his associate responded and serviced the system thoroughly, explaining the procedures and also making recommendations to increase the efficiency of the system.Thank you, keep up the good work!

St
Review №8

Our A/C system was serviced by Sean today. He was punctual, knowledgeable and thorough. He explained everything he was doing. He recommended installation of an Air Purification System due to evidence of mold, etc. in the air handler, which we agreed to. Certified has been our choice for A/C service for almost 5 years. We are very happy with them.

Ja
Review №9

The technician showed up on time and I received both a phone call and an email letting me know. He was very helpful and after doing the 6 month checkup provided a review and made two suggestions to keep the system in good working order. Overall I was very satisfied with my service

gi
Review №10

Roman was the tech who came to my house. HE IS PROBABLY THE NICEST TECH I HAVE EVER HAD!!!He arrived in a timely manner, appraised me of what he was doing and checked my filter for me. He even dusted the cover so I didn’t have to climb up and do it!Please let him know how pleased I was!

An
Review №11

My husband used to work for an air conditioning company and was impressed how thorough the Certified technician was. The technician looked at everything and then explained the condition of all facets system to us. We would definitely recommend Certified Air to anyone of our friends ending a great company.

P
Review №12

The technicians were professional, skilled and very open to what they found and also how it needed to be fixed. Because of their investigation of the problem, other issues came to light. They were very honest, even pointing out my blower motor was still under warranty, saving me a large sum of money! I am so happy that I chose their company to fix my air conditioning! I will make sure I let people know to call them if they need service.

Ja
Review №13

We have used Certified Heating and Cooling for a few years now and recently had an air unit go bad over a Holiday weekend! This company went above and beyond what I have ever experienced to see that our family was comfortable and our Holiday was not disrupted! While somethings are out of their control the service department takes a personal interest and gives 110%! Our issue was resolved with complete satisfaction and I could not be more grateful!

Sh
Review №14

After doing an online inquiry for a service call late at night I got an answer in 10 minutes. Office called me early next am and Jillian was super nice and patient. In a few hrs the tech showed up and did a thorough checkup of why my system was intermittent. Darren showed me many pictures of all the things my 20yr old system had happening. Issues were extensive enough in all the photos + explanations where I decided to replace than risk failure as the summer progressed. I got a fair quote on the spot by Brandon who arrived after. I was able to get a complete new install in a few days. Install team headed by Tom and partner (yikes I apologize for missing name) showed up on time and completed while I was at work. Been 2 days and everything is great. Install looks really clean with all the safety precautions my original didnt have set up. Would recommend for sure.

Ed
Review №15

This company has serviced our eight-year-old AC system roughly every 6 months since August 2016. Everyone from office staff to technicians has been courteous, timely, and professional. No one has been in a rush, and the work needed has been outlined thoroughly before any action has been taken. I highly recommend Certified Heating and Cooling for reliable service.

Lo
Review №16

Certified Heating and Cooling are a great company. The techs were very professional and courteous and friendly. Brandon and Chris were very informative and helpful. They took the time to explain everything. They were professional and made sure we had our new unit installed the very next day since ours was out of commission. I would highly recommend this company!!

Ro
Review №17

My wife and I were very impressed with the promptness, courtesy, and knowledge of the employees who came to our home over the past two days.We were also very happy to be called by the company to let us know the techs were on their way. The problem with our air conditioning was a leak in the evaporator coil. We had this coil replaced. I researched the cost of replacement, and what we were charged seemed somewhat pricey, but that concern was tolerable because of the professionalism of the way the company handled the entire repair. We are pleased that we chose Certified.

Sa
Review №18

Service above and beyond. Sean came out and did my semi-annual maintenance and was stellar. I just had Certified redo my entire AC duct system. They are the BEST. They treat you like a person and it is very apparent they want to establish a long term relationship. They are my go to people. I cannot say enough nice praises about the entire company.

Ly
Review №19

I would highly recommend Certified Heating and Cooling! The team of workers are very professional and hard working! They are prompt, polite and clean up the site daily! Great service and high quality AC installation!

Pa
Review №20

Chris was our technician and he was awesome...he was installing a new Nest thermostat and had it hooked up in no time. So polite and extremely knowledgeable. Cant recommend this company enough from their scheduler, Orlando, to their technician, Chris....5 Stars!!

Ga
Review №21

Certified Heating & Cooling installed our A/C unit (Trane 3.5 ton) a year ago and we are very happy with the product. The service and attention to detail with this company is very good. We have a twice a year service contract and the techs are great and very polite, neat and tidy. I would recommend this company to anyone. A special shout out to Tony, good job. He was our tech today. Thank you. Gary & Peggy Wicall

Pa
Review №22

Chris did a great job on our mini-split...it was very apparent that he has extensive knowledge working with this type of system. My husband and I are extremely happy with his service. Professional and extremely thorough are words that come to mind, for Chris and CH&C!

Es
Review №23

Austin was very helpful and pleasant to work with. Have us tips on making cooling better in guest room. Diligent efficient and kind.

St
Review №24

I’ve used Certified for years and they are consistently trustworthy and honest. I recently had a new AC installed and the techs were friendly, hardworking and professional. I highly recommend this company to all my family and friends.

Ro
Review №25

Came home from a meeting around 4:45 PM on Tuesday and realized the house was warm. I checked the thermostat and our digital thermostat was dark and couldnt be read. I checked circuit breakers and they were fine. I called Certified and they diagnosed it over the phone as a clogged drain line and the system shut down. Within an hour Tony was at my door and he confirmed that it was a clogged drain line and got busy unclogging the line. When he was finished the system was running great and house was cooling back down.I always recommend Certified to anyone needing their AC taken care of by true professionals.

Br
Review №26

Austin was fantastic. He was very professional and was able to identify the problem, and was very careful and friendly. Highly recommend!

ma
Review №27

Certified performed the 6 mo routine maintenance as expected. The technician was knowledgeable and thorough, and he wasnt looking to find hidden problems that would result in extra charges. I appreciated feeling like this was a trustworthy HVAC company.

So
Review №28

Many thanks for your prompt response to our need to activate our thermostat which went dark. Your tech Roman was efficient and fixed the problem. We now are relieved to have AC comfort on a 90 degree Florida day.

Da
Review №29

This company is the best. They respond quickly and their technicians are thorough and know their stuff. Also, they will respond after typical business hours. When you need AC fast, these are the pros!

El
Review №30

We called Certified when our HVAC contractor couldn’t accommodate us for several days with an emergency ac repair. Certified customer service was helpful and scheduled us that day. Within 4 hours of my phone call they were at our house fixing our ac. Roman, our technician was informative, knowledgable and polite. He did a great job! Within a hour we were up and running again. The price was fair and reasonable. I will use again if need be and highly recommend them to anyone! Great service!

No
Review №31

Overall a fantastic experience. Great service and support team. True professionals and I highly recommend them for all HVAC needs.

Gi
Review №32

Darren was thorough and explained everything he did. He took pictures of the problem to show me what was going on. Lisa, at the office was a delight. I would highly recommend Certified Heating and Coollng and send kudos to Darren for being the best.

Ti
Review №33

Service for my AC is hands down easy. The technician was excellent and knowledgeable. I’m glad to have Certified on our team.

Je
Review №34

On time, efficient, and knowledgeable. Addressed the service call professionally. Courteous and polite. great experience.

Re
Review №35

Tony was on time and seemed very knowledgeable. He explained the problems and fixed them immediately. Gave a quote so there were no surprises.Very pleased.

br
Review №36

This company is terrific. Employees are knowledgable, clean, and very polite. They take their time to explain everything. I would recommend them 100 %.

Me
Review №37

We had multiple, urgent A/C issues while out of town. CERTIFIED expedited the parts and scheduled the work immediately. Technician arrived on time and completed the work as promised. Problems solved! I can sleep again. Thank you, CERTIFIED!

Je
Review №38

EVERYONE at Certified Heating and Cooling is knowledgeable and every situation is handled immediately with problems solved on the first visit. I rely on them for all of my air conditioning needs and will continue to do so in the future. You couldnt ask for a better company!!!!

Ch
Review №39

We had installers come out to house to install ductwork and new unit. We were told that pad would be professionally installed. They couldn’t cut out old pad because it was connected to the house so they were going to install on top of old pad with new pad sticking out over 12”. We asked for an extension to existing pad to be installed which should have been done before any work was ever done. Not happy with my sales guy for sure. It seems like once it’s sold they don’t really want to be bothered with any issues that may occur. Installers were great. Just a lack of communication on pad that has left a bad taste in our mouth. Since this posted my sales guy reached out to me and is in the process of making it right so I will up his stars and hopefully the end result when unit is installed and running will take it up to the five stars I really was hoping to give them. I apppreciate him reaching out to me. The company themselves seems to be a company I would recommend. Will update again after install is done.

S
Review №40

Had service yesterday and found tech very professional and knowledgeable on our unit. Removed the excess water caused by a clogged drain. Tech went above and beyond customary requirements.

Ir
Review №41

Darren was excellent. He really checked our AC unit thoroughly.

Je
Review №42

Shawn was very professional and went above and beyond what was expected. I highly recommend Certfied for all you heating and air conditioning needs.

Wi
Review №43

My technician, Barry, was a great help. Quick and comprehensive service.

Sc
Review №44

Darren is the best A/C maintenance person I had ever had. I had worked with many companies in the past...

Ro
Review №45

Excelent service from your technician Tony. He explained everything he did to keep my equipment in perfect operating order. Installed new air purifying system which is helping with keeping the air in my house free from mold and mildew.

La
Review №46

Service rep was courteous and conscientious. He performed his work professionally and afterwards, a service contract was signed.

Jo
Review №47

Excellent experience. Honest, detailed and punctual. Thank you.

Ar
Review №48

Everything done Professionally. I strongly recommend Certified Heating and Cooling, Inc. for your Air Conditioning needs.

Ga
Review №49

Pleased with outcome. I received regular phone calls updating me regarding the repair process.

Ro
Review №50

MY FIRST AC VISIT BY CERTIFIED........FIRST CLASS VISIT.....VERY GOOD INSPECTION, AND ADVISE.......THANK YOU CERTIFIED.....YOU ARE NOW A PART OF MY HOME-CARE FAMILY.......THANK YOUROBERT HYNDIUKESTERO,FL

Ho
Review №51

The Certified team is always courteous, thorough, and efficient. Highly recommended!

P.
Review №52

Very good experience.on timegood clean workwork and price as promised

Ja
Review №53

Great professionals install was perfect best ever seen

Ju
Review №54

My install guys were super professional, clean and responsible.

Ke
Review №55

Our Air Conditioner broke down and needed to be replaced.We called Certified and they rearranged there schedule to meet our immediate need.We are extremely pleased with their sales and service departments.Thank you Lisa and all your team members!Kevin

LV
Review №56

Excellent Service! Sean, my technician, was great!

ma
Review №57

Service was prompt. Technician was friendly and professional. We needed a new thermostat. He fixed the problem and our AC was back on within an hour. Thank you!

Ro
Review №58

Nice job on time and the crew cleaned up everything.

To
Review №59

As always well done.

Ma
Review №60

They are prompt and quickly diagnosed and fixed my problem.

Er
Review №61

Great service

Information
100 Photos
61 Comments
5 Rating
  • Address:4851 Tamiami Trail N STE 200, Naples, FL 34103, United States
  • Site:https://thinkcertified.com/
  • Phone:+1 239-249-8431
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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