Have been working with Andy and USA Coach Limo for several years. Always on-time and reliable. Great communication and accommodating! The drivers are always professional and cars are pristine. No need to shop around, Andy is my go-to-guy when we need a ride to the airport!
I booked a limo for my daughters Sweet 16 and I was very happy. The service was outstanding and the price was very reasonable. The limo driver was so nice and patient. We made him wait a little while before going into the limo due to all the pics that we were taking. He even showed the kids how they can add their own music. I was very impress and I will definitely use them again in the future. Also one of the kids lost their camera and I called a few days later and they looked in the limo and found it between the seats. They are awesome! Highly recommend them.
I booked a limo through this USA Coach Limousine for my brothers bachelor party to schlep us around town on our various adventures and it turned out to be a great move. This was my first time I ever renting a limo and I gotta say it was really great. The limo we were in was really nice looking on the inside; very luxurious looking. We had a lot of fun riding it that thing, especially with the entertainment system in the back. Also, our driver was very nice and accommodating. Not too expensive for the quality either. Definitely give them a call if youre looking for a limousine.
We got service last week very clean suv driver clean again with sanitizerand help us with luggagethanks usa coach limousinesingtio
Great service and on time. The driver was helpful and respectful. I also think I got a great price for a wedding limo service. There was an error of over payment from my account on my behalf but as soon as I noticed I called them and they took care of it the next day and refunded what was overpaid. The only suggestion I would have for the company is to lose the confetti window stickers placed inside the limo.
I used this company for a PINK SUV HUMMER LIMO 15 passenger and I absolutely LOVED it ❤️❤️❤️ The driver was great and the car was clean with complementary soft drinks. Important of all the PRICE was the BEST, they even gave me $100 off because the limo was for 7 hours and it was my birthday. 🎂I definitely recommend EVERYONE to use this company for any occasion!
The vehicle was awesome. We were very impressed with the limo. It was beautiful inside and out. Our driver did a phenomenal job as our driver from the time he picked us up until the time he dropped us off. The driver was very professional, punctual and courteous. We were truly impressed.
Used this limo service for my entire wedding. Limo was LATE by 15min where we were in a rush to get set up before the ceremony. Limo was NOT PRESENT at the time when the ceremony was over. The Bride and Groom were sent off to no limo, so there were no send off pictures with the limo. I, the Groom, had to call the limo to see where they were and they pulled up 30min later, where it was then too dark to take our pictures outside for send off and our park pictures at a different location. There was no red carpet or limo decorations AS STATED ON OUR CONTRACT. When I set the reservation, they said they would bring us back to the hotel, complimentary, after the reception. On the day, they then said that this was not on the contract (on email thread), so we were charged to go back to the hotel. Overall, this was so unprofessional for a business to ruin a wedding by not providing what was on the contract, including BEING ON TIME! I ended up using the limo an hour LESS because we could not take pictures because of how dark it was and was charged MORE to be able to make it back to our hotel after the reception. This was completely unacceptable! DONT WASTE YOUR MONEY TIME & MONEY HERE!!!
Excellent limo company!! From my first phone call to answering all my questions to pick up and drop off!! On time and very friendly and kind driver!! Made our girls night extra fun knowing we were taken care of getting to and from the event safely!! Thank you!
Nice serice/ I used USA Coach Limousines on may ocasions. The drivers are also good.
Had a wonderful experience using USA Coach Limousine for airport transportation in Chicago. The stretch limo was magnificent, the driver was friendly and helpful. The customer service in setting up my rides was outstanding. I would highly recommend this company for anyone needing limousine services.
Their service is great, they are always on time and punctual, great customer service thank you for taking care of me and my family it has truly been a pleasure,looking forward to seeing you soon for our next eventThanks again, we appreciate your kind efforts and time
Five stars all the way. Very courteous and professional driver. Clean and well equipped limo. They will get you to your destination on time. They will be my go to limo service. Great service!
When booking the limo, I had found a Groupon deal that was around 165 dollars for up to 10 passengers for four hours use of the limo. When I called to book the limo I was told I could not use that as it was only for an airport drop off. Luckily, I had not purchased the deal yet because I wanted to make sure we could use it, but no where on it did it say it was for airport drop off only. This should have been my first clue this was not the best company to use.Our driver to our destination arrived 20 minutes early and was very nice. The experience went down hill after that. The limo was old and rusty looking, with no A/C. Our driver told us that we had the controls to work everything in the back, it said the A/C was on but it only blew out hot air. We asked the driver to turn on the A/C from his end and he said he did, but it still was hot air. Driving to downtown Chicago in July with 6 of us in back, one of who was 7 months pregnant, without A/C was not a pleasant experience.We were supposed to be picked back up from our destination in four hours. We were told we would have a different driver. Im not sure why I paid for 4 hours of use if they were only going to drop us off, go back to their business, and then pick us back up later. Five minutes past our pick up time, I still had not heard from the driver. I called and there was a mix up on the time. They thought we were being picked up at 2:45 AM and not at 2:45 PM. I take partial responsibility on this as on the confirmation it did say AM and I did not catch it, but it also said the pick up date was the same as the drop off date, in addition I had talked to someone on the phone about needing the limo for four hours, so I feel like they should have used common sense and caught the error or at least verified our pick up time when the first driver dropped us off. When we realized the error, I was told it would take no more than an hour for a driver to come get us. An hour later I had still not heard from the driver and called him, he said he was stuck in traffic and no more than 30 minutes away. I understand traffic is something that is unavoidable, so didnt think it was that big of a deal. 45 minutes go by and I call him again, he says he is 5 minutes away. Another 15 minutes go by and he calls me to say NOW he is 5 minutes away. This is where I got really annoyed. Why keep saying you are close when you are not? Finally, 2 hours after we were originally supposed to be picked up we were getting into the car. The driver did not say one word to us(it was a different driver than the trip downtown). Once again we were in the rusted out limo with no A/C. When he dropped us off at our final destination, he awkwardly stood by the drivers door and said nothing to us.I just received an email from the company with horrible grammar/verb usage stating that if I left positive reviews I would be able to receive 15% off my next booking. First of all, the company should have someone who is professional enough to proof read their emails before they send them out. Second of all, they should not be bribing their customers for good reviews. Obviously, I will not be getting the 15% off, which is fine because I would never book with this company again.
Nice service. The staff is very friendly
I use USA Coach Limousine frequently anytime Im in need of a limo-Very reliable service, clean vehicles, and super friendly drivers that go above and beyond. Was going through my instagram over the weekend and they were hired by the cast of Sons of Anarchy while they were in Chicago for Fest of Anarchy---so if you need good limo service-USA Coach Limousine is your place to go!!!
Sensational service! Air Conditioning was impeccable, from Lombard to OHare. The driver was very polite and knew how to hold a conversation to not make the ride so painfully awkward. Definitely recommend if youre looking for a good price along with jaw dropping service!
We have been using this service for years now. They are always punctual. The cars are very clean and the drivers very friendly and helpful. I would recommend them to anyone. Thank you for the great service
Where should i begin...the most awful service ever.They dont pay their drivers..one of them called me to ask if paid them because he didnt get paid .Be aware of them!!
Awesome limousine and excellent service at good price. I highly recommend usa coach limoisine to everybody who wants the best transportation service. Always had a very friendly experience.. keep up the good work.. 5stars!
I took Experience last week of limousine, that was really amazing that took me into different world. The luxuriant facility it provide is really awesome and appreciable
Great experience. Good and prompt service. Will definately use again
Very reliable & professional service. Clean vehicles and speedy respectful drivers. I will definitely be a repeat customer!
Very clean and very nice limousine. I used car servirce before but not with this company before and they were on time waiting for me when I arrived at ohare airport. I was very pleased with everything. One of the best car services Ive ever used.
They are the best! I use them for many things from taking my wife out for the night to trips to Green Bay for the Packers game! Great service!
Im been using this company for last 7 years. They have the BEST service, cars, drivers, and always are on time. 👌👌👌Whenever I call them they are ALWAYS there for me no matter what time it is or what kind of car I ask for.They even give me discount everytime because I ONLY use USA COACH LIMOUSINEThank you soo much Mr.Andy!!!
Usacoachlimousine was very big name, therfore i had thought to try it. Now, I can say that as its name is the same its service is, i recommend every one to select rather than going other. His service is accurate and precise
The limo was on time. The driver (Ahmed) was friendly, efficient and professional. The limo was very clean. We will definitely be repeat customers.
We arrived after our flight and zero communicaton from the company regarding pickup. After calling, the person told my family of 6 to go to a particular area and the driver would call or text. We waited patiently and zero contact. We called again and the person told us to go to another area.Once we go it, they suppkied 5 waters...one of which was open. There were two beers in the cooler...zero ice and very hot.We could have worked through these issues, but then we started driving during rush hour traffic and the AC stopped. The driver said the car was overheating. It was 92 degrees, so it was hot, but there is no reason the vehicle should overheat. If this was an issue, send another vehicle. So, our four young kids sprawled out across the seats and literally sweated the entire ride home.I called to speak to the owner regarding the issues and he offered a 5% discount to future use. This was more of a slap in the face than a gesture of understanding.For the money spent, we shiuld expect luxury. Instead, we could have hired a taxi for far less and stayed cooler.ZERO chance of using this company again....
USA Coach Limosine is amazing! Nice drivers, excellent service, on time, and very dependable.
Wonderful experience...very cooperative staff and nice service
USA Coach Limousine went out of their way to make sure my daughters wedding went off without any problems. Even with last minute changes they accommodated us. Thank you and your drivers!
The BEST PRICE in town as well as service. It’s my third time that I used this service.
I had the pleasure of attending their service. Smooth riding and luxuriusfeeling make it exclusive from others, nice experience
We take limo service mostly every week from Morris,il to MidwayLimos everytime clean and drives are so Nice,we like service, and fare als cheap,zachary,stechman
Great service. Very friendly. Highly recommond. Clean limos
Amazing service.
No air in Limo. Unwilling to pick up and expected our group to walk blocks.