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BVV
1251 Frontenac Rd #150, Naperville, IL 60563, United States
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BVV

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Je
Review №1

Dont buy anything expensive or heavy for expedited shipping! They make you sign a waiver, then they dont bother to pad the products in the box so they are pretty much guaranteed to be damaged in shipping. Then they just offer to sell you another one. Done with the lack of care.

Ga
Review №2

Been shopping here the last 8 years. Always have had excellent service, fair prices, and quick shipping! Can find all the new technology as it comes out from one distributor, making life far to easy. Grateful for the service BVV provides.

Hu
Review №3

Adam at BVV is the best! These guys are hands down best prices and largest selection for all your extracting needs. I shop a lot of different sites, but I always end up going back to bvv for quality products and the fact that they have PSI ratings on most their products is the main reason I trust them. So many other shops don’t tell you what the psi rating is and if you care about yourself and your employees safety you need to know that info!!

Da
Review №4

I have used this company for years and they have always been the absolute best at communication and quality. You cant go wrong with BVV!

Da
Review №5

Great company to work with. Sales team has been very responsive and great prices on food grade ethanol. We also have one of their vacuum ovens and it works great at a very fair price

Mi
Review №6

I recently made a sizeable purchase from BVV consisting of their branded products and also some 3rd Party products. From the beginning of setting up my account, to ordering, to shipping and follow ups BVV has been outstanding. Brian Lavin specifically has gone above and beyond helping me get everything i needed. The shipments showed up fully and in perfect shape. The quality of the BVV products are beyond awesome. i wish i would have known about them sooner.

Ro
Review №7

I purchase a lot from BVV for my retail store and Adam at BVV is always super professional to work with. Orders are correct and placed in a timely manner. The equipment is always quality at a great price. Will continue to use bvv for all my extraction equipment purchasing.

Ke
Review №8

Bvv is BEST extractor store. I love it. Cant wait to see new show room

Ba
Review №9

Always responsive, always on time, and always dependable. The customer support is top notch!

Je
Review №10

Quality Certified Stainless Solvent Tanks and Great Pumps. Fast Shipping and Knowledgeable staff.

Ky
Review №11

Great place for all my lab supplies. Great customer service so far.

He
Review №12

Ive been working with BVV for several years now. They always respond quickly and help me get great deals on all the products my lab needs.

T
Review №13

My first order from this company was for a controlled chemical extractor and I had to go through a specific process before completing my order. Mike was very helpful. He answered all of my questions and helped me through the process . The prices are the lowest that I found for the specific product I needed. Shipping was fast. Customer service and communication was exceptional. Company is legitimate, honest, and professional. I will continue to do business with this company from now on.

Ja
Review №14

Not local just a e-commerce pushing other company products... Wanted like 350 dollars for shipping a 30 bag of soil, now they are stalking me at every turn on the web...

St
Review №15

Very bad quality products, customer service is just junk they don’t stand by their products or respect their warranty, Bought a kit and in under a few months started seeing a drip of oil from fan housing on air pump motor and then not soon after the digital display starts to go on digital heat pad! I have followed all directions from them as far as care and use of products and this is what I ended up with used a hand full of times stored properly and they don’t last so just go ahead buy the cheaper brand because it’s all the same just a different name!Responding to your response (BVV) I have contacted your customer service they told me to send you the pump then and I did now your company fighting me tooth and nail. Come to the point that your company hasn’t returned any calls or contacted me in 3 days so I have had to get in to my credit card company to help me. So what is it that your customer service is going to do??? Or I should ask what are they supposed to do for me? As your company has been no help at all to me!BUYER BEWARE JUST GO TO AMAZON....Update been 2 weeks now being ignored and BVV has the pump ( I have to go and purchase a pump and chamber elsewhere now as I don’t have one to use)FOR ALL THAT WONDER ABOUT BEST VALUE VACS *JASON* SAYS HES THE OWNER AND IF YOU LEAVE BAD REVIEWS TO WARN OTHERS THEN-YOU CAN KEEP BAD REVIEWS AND KEEP BROKEN PARTS AND HE WILL KEEP WHAT EVER YOU RETURN TO HIM WITHOUT BEING REPLACED WEATHER YOU WIN OR LOSE DISPUTEVERY VERY BAD BUSINESS ETHICS YOU HAVE BEEN WARNED I HAVE TO CONTACT ATTORNEY GENERAL NOW!

An
Review №16

Very good products have order many products through BVV

Ch
Review №17

My experience with BVV has been wonderful. I have been using the chat function on the website and my new buddy Mike has been more than helpful. I am confident that if any issues arise in the future with my purchase that BVV will take care of it in the best way possible. Great customer service!

De
Review №18

Always seem to have what I need when I need it. Wicked quick on the shipping too!

d
Review №19

Went to bvv today. Customer service was second to none! Ask them any question on your extraction process or needs! Im looking forward to there extraction classes! You can never know too much!

ke
Review №20

Ive bought several items from BVV and couldnt be happier

Ar
Review №21

Good quality equipment and excellent customer service! I had purchased a rosin press from my local hydro shop, not knowing the item was discontinued. About four months into having it the pressure arm broke off. I called customer service and they sent me a new one no questions asked. I highly recommend.

Da
Review №22

I own gear from bhogart, xtractor depot, glacier tanks, extraction solutions,Bvv, and other company’s. Bvv gear is the worst. Valves leak. I got two Bvv ovens that don’t work. There steal is thin and welds are terrible. Just cheap quality.There shipping is the worst and expensive. We never got an order on time once. Our time is money.We spent thousands of dollars at this company and we’re done doing business with this company.I’m not sure why they can’t use US postal service. Ups is twice as expensive and takes more time to arrive.

Je
Review №23

Customer service and quality of products is unsurpassed here!

To
Review №24

Id give them 10 stars if I could. They definitely have the best products out there at great prices. The customer experience is always amazing when I deal with them. Very knowledgeable reps that know their stuff. I definitely recommend them!

Ch
Review №25

Great company to work with. Their sales people were incredibly helpful in finding the products that fit the needs of my business. Would recommend to anyone looking for quality product and support. Will help with determining system size needs. Would love to see a sales office in a western US central area like Grand Junction. Colorado has a booming demand for products that you supply.

Ch
Review №26

This is the 3rd time I have ordered from them. My first 2 orders shipped fine. Then i order some hoses small small items and pay for 2 day shipping and it takes them almost 2 days to even ship the item. So dont pay for fast shipping obviously they dont care about that. I paid for 2 day shipping and my item took 5 days to receive. Kinda feel screwed

Ma
Review №27

Awesome customer service and great pricing! Best Value Vacs always has great sales and fast shipping. Called customer service to get information about a vacuum chamber and they were able to walk me through the differences. They asked me what I wanted me to us the vacuum chamber for and what my goals were with it. When I gave them all my info they were able to give me the best option that would work!

No
Review №28

This company is amazing! They have overnighted many orders to us and helped us out immensely!! AMAZING CUSTOMER SERVICE!

Ph
Review №29

Well to start, I purchased my oven April of 2016. I went to purchase shelves in January of 2019 and the rep Alissa could not locate the oven based off of the model number. Now a week later, I was I informed that this oven which was just produced not even 3 years earlier, is no longer produced and this ovens accessories are not available for it. Not even 3 years old. Wow. Next, I ordered butane and they said it could be delivered to my address in an industrial complex and when the delivery was denied by fed ex, Alissa the rep decided to put it off to the next day, not seeing the importance of the delivery. This company has very miss informed salles reps such as Alissa, and if very poorly organized, just for the simple fact that my oven could not be located by model number, or again is that just a bad sales rep? No help. Terrible customer service and you should replace your oven every year if you want to keep buying replacement parts. I can provide pictures of stickers on oven with dates and screen shots of emails with sales reps. Do not waste your time. You get what you pay for, hence the name, BEST VALUE vacs.

Yo
Review №30

Easily the fastest checkout Ive had. Ive purchased a few different types of extractors and the process was pretty lengthy. Here I easily found my product and check out was quick and easy. Got the extractor in about 5 days and I love it. Exactly as described

Ja
Review №31

Super happy with my order. Called in to get information of a few different vacuum ovens for my business and they were able to give me the differences between them and the ideal one that would fit the needs of what we were doing. Shipping was fast and the vacuum oven worked great!

Je
Review №32

Shopped around and found Best value vacs had the best cyber Monday sales going on! Was able to get a new vacuum chamber and new accessories and get 15% off! Site was easy to use and check out was fast!

Li
Review №33

Awesome Company!!At first I was skeptical of purchasing from Best Value due to negative reviews and what seems like horror stories from other customers. None the less I gave them a chance and ordered my vacuum chamber. WOW! I had excellent customer service when I called to check the status of my order, the reps were very helpful and friendly. The order arrived promptly, and it is a quality vacuum chamber. I will be a returning customer for years to come.

Ma
Review №34

Ive had my MINI-135 Mini Closed Loop Extractor for about 3 weeks now and I love it. High quality components, all stainless, no leaks, easy assembly, great product support.

Jo
Review №35

.was refunded 190 for an item that they didnt have in stock. Spent 7 months waiting on a backorder calling every month. Finally its back in stock. But i paid 190 before and never got it now they want 450. They told me they would give it to me for the original price I paid. Was told multiple times this by multiple people. Nope. They claim this never happened. Except i have the emails to prove it. Just got a order of butane. My package was short a piece i ordered and celite was everywhere inside. Sometimes they are good and other times not. Beware.

Ke
Review №36

The shipping was beyond fast and very well packaged. The customer service rep I dealt with, Grant, was also very helpful, knowledgeable and courteous. 5 star experience with BVV.

Na
Review №37

Just ordered a large package a week ago. I just got it and was super happy with the way everything was packed. Shipping was fast and on time as well. Super happy with the way everything is working as of now and the chamber looks to be in great condition!

Jo
Review №38

Highly recommend. These are really solid people who put a lot into what they do. I have a tremendous amount of respect for them.

Si
Review №39

Great to work with

Za
Review №40

Shipped very quickly. Any time there was a problem with the order they immediately corrected it. Great Customer Service!!

Sa
Review №41

Just got my first vacuum pump from here about a month and half ago and I have to say this is by far one of the best ones I have purchased. Ones I have used in the past would blow out on me and stop working in a matter of months and sometimes weeks. This vacuum pump I got has been working strong and gets the job done and then some!

Da
Review №42

GREAT products! ive been purchases my extractors from here for the past couple years and couldnt be happier

Ka
Review №43

The staff at Best Value were very knowledgeable and extremely patient. They walked me through their product selection and got me up and running with ease. Definitely recommend. Thank you!

Fr
Review №44

The customer service here is the bomb! They helped me pick out the right closed loop extractor and the one that would get the job done right within my budget.

Ka
Review №45

Easily the best products around. Been coming here for about a year now and Ive never had an issue with any products. Customer service is top notch, and the products are top quality

Na
Review №46

Easily the best closed loop extractor Ive used. Easy to setup and the process was smooth. Been using this one for about a month now and have yet to have any issues

if
Review №47

Informative, needed to pick up order and they processed and packed my order quickly.then brought it out to my vehicle!

Pa
Review №48

Excellent quality products and even better customer service! Ive never had a problem ordering from them and will continue to buy their products. Great people and a great company!

Se
Review №49

Found everything I needed

Ja
Review №50

Purchased from theyre hydroponics section and the items turned out great

Za
Review №51

Got the SS304 Sanitary Fitting Tri-Clamp 135G Closed Column Extractor. Very well made product. Happy with the performance

Je
Review №52

My closed loop extractor is a tank. I use it all day 5 days a week and it runs smooth

Ch
Review №53

Ive been looking for a closed loop extractor kit for the last few weeks and everywhere I looked the price was way over priced. i came across the XL Mini Closed Loop Extraction and the price was much lower so i gave it a show. Got the package in about 4 days. Setting it up was super easy and so far the kit has been awesome!

Za
Review №54

Customer service is on point! I spoke with Alex today and he was absolutely awesome. Not only is his customer service skills exceptional, he has a lot of knowledge that he was happy to share with me. You guys need to give Alex a raise! Thanks again BestValueVacs for always delivering!!!!!

da
Review №55

Got a cartridge filling machine, wasnt working properly, contact them for a return/exchange 2 days after I received item. I was told that that was not possible for this cartridge filling machine, now Im sitting with a 300$ brand new useless device

Er
Review №56

Customers service here is awesome. If any issues are brought up they resolve it in a professional timely manner!

na
Review №57

Just used the 15% off on the vacuum chambers deal! Searched around the last couple days and this was by far the best deal Ive found. Cant wait to get it!

Ja
Review №58

Made my first order and I accidentally messed up and hit continue. I called in and the customer service team was great and helped me fix the error I made in just a few minutes. They were super helpful. Can’t wait to get my extractor!

Wa
Review №59

These guys are the best. I was in the process using my equipment when I broke a part off the unit. I explained that the part was need immediately and that I would pay ten times the price if I could get it ASAP. Well after listening to my situation, they replaced the part for FREE and made sure it was ship right away personally. Thank you guys sooo much, you have a great product and your company stands by it.

Mi
Review №60

I got my 1 GallonCactus Juice and this stuff is probably the best stabilizing resin on the market. Easy to use.

Jo
Review №61

This company is on point! Customer service ladies were really helpful and kind. They got everything sent out right away, and product wise really couldnt ask for much more, especially for the prices. Enjoy doing business with you guys.

Ca
Review №62

Just got my PSI Certified Poseidon Closed Loop Extraction System and I love it! Well built and solid construction

Ni
Review №63

Got a 2 Gallon Vacuum & Degassing Chamber at a good price. High quality product

Re
Review №64

Got the GlassVac 2 Gallon Aluminum Vacuum Degassing Wood Stabilizing Chamber. Works as listed. Easy no fuss transaction.

Ri
Review №65

Took advantage of the labor day sale last week and already got my package. I purchased 3 vacuum chambers. Packaged nice and they work great so far!

Ia
Review №66

Spent $300 on ebay buying from these guys and They failed to have the item delivered and are trying to charge me restocking fees because they cant figure out how to ship something to someone. Horrible customer service, a complete rip off

Ar
Review №67

Super fast shipping and solid products!

Re
Review №68

I got a few butane cans and a Open Blast Extractor and theyve worked great. Easy setup, solid material

Re
Review №69

I just purchased the MINI-135 Mini Closed Loop Extractors, 135 g Capacity, 16 Height x 4 Diameter, 304 Stainless Steel and Im super impressed with the high-quality components, never has a leak, assembly was easy and fast, and all around great product support.

Mi
Review №70

Ive been getting my solvents and butane from here for the past few years and they always have the best prices! Great customer service and fast shipping!

Jo
Review №71

Excellent company, reliable and incredibly helpful. I have always received great service, and I will continue to be a customer for a long time to come. Thank you Best Value Vacs, for all you provide

Jo
Review №72

The vacuum ovens i purchased from here are incredible! Great quality, built strong, and great pricing. Ill definitely be back!

Er
Review №73

Loving the new hydroponics setup i just got

Re
Review №74

We purchased the 2 Gallon Vacuum & Degassing Chamber for mold making and casting. This vacuum chamber is a great way with the functionality and simplicity

Ce
Review №75

Love this site. They always have great sales. Just took advantage of their 4th of July sale and got 10% off my order!

Ta
Review №76

They have sales often and I always end up getting a great deal! Id highly recommend signing up for the email list!

Ze
Review №77

Some of the best products on the market! I have a vacuum chamber and closed loop extractor from here and they work great!

Ry
Review №78

Been using my Closed Column Extractor Starter Kit for few weeks now and Im super happy with the performance! Works like a champ #extractors

Li
Review №79

Super happy with the quality of the vacuum pumps i got! Durable and theyre been working great for the past month

Em
Review №80

Setup my purchase of sun systems from the hydroponics center on the site. They have been working great! Packaging was secure and setup was a breeze

An
Review №81

I purchased the Glass Vac 5 Gallon Aluminum Vacuum Chamber strictly for wood stabilization. This chamber was a massive upgrade to my last chamber. The glass lid is on the top of the chamber which relocated the gauges to the side. I actually prefer that arrangement to the chambers with the gauges in the lid. Holds vacuum very well and Ive yet to have a single problem!

LB
Review №82

I have ordered a few times from Best Value Vacs, My most recent order exceeded my expectations. They helped me size up my business with excellent technical support from Nick, and their testing practices on every system is a Buyer Must Have. I got a safe system that works to my needs and I was able to doit with a couple of phone calls. Talk about spending your money right! I also have got to say that the Instrumentation Valves they use on all their systems are just ABSOLUTELY the best I have seen yet. I seriously feel like I got my moneys worth and will be happy to get some future upgrades. I look forward to years of future business with this company. Furthermore, the USA Butane beats the pants off the green and orange China import brand tanks. Texas gas is where its at, no more unknown residuals or distilling butane. Thanks guys!

Ha
Review №83

Ive had a few transactions with Best Value Vacs over the last year and a bit and Ive got to say, they have impeccable customer service.My most recent transaction was by far the most pleasant given the circumstance.I had bought a new chamber and about a week after the warranty was up the chamber collapsed on itself breaking nearly every component.I informed customer service of the situation and asked for a replacement.To my surprise not only did they offer me an exact replacement but offered a alternative solution alongside.Needless to say, they completely resolved my problem even though the warranty was up.I am all the way up in the interior of British Columbia, Canada and will continue to spread the word about your guys job well done way down in Illinois.A++Thank you again, BVV!Keep up the outstanding service!

Bo
Review №84

Purchased a Glacier Tank a few months ago and its worked out great! Making another order for one today

Pa
Review №85

Really happy with the closed loop extractor we purchased. A lot more durable than the past ones weve used and cost effective

Aa
Review №86

Would give them more stars if i could! Great products

Ta
Review №87

Got a new Vacuum Chamber Digital Heat Pad and It works perfect, temp increased and decreased very easily

Se
Review №88

Ive been a best value vacs customer for few years. Ive had great customer servise. bought a faulty mini ball valve they helped replaced. i will continue to be a best value vacs because they beat the competition n theyve helped me out. Thanks bvv 710!

Na
Review №89

This company will take your money and not care about the rest. Misleading website, dirty butane and horrible customer service. Do not recommend.

Je
Review №90

Easily the best vacuum pumps ive purchased! Work like a champ

Lu
Review №91

Just got a new aluminum chamber and acrylic chamber and theyre by far the best quality chambers Ive had yet!

dv
Review №92

Ive had excellent and the best service ever from Drew in Sales and Chris in the claims departments its employees like them who make you become a lifetime customer and look forward to the service of Best Value Vacs two thumbs up!!!!!

Ar
Review №93

Good products at great prices. Customer Service is Exceptional! They go above and beyond to help their customers.

Ro
Review №94

Products were great. Super fast shipping

Fr
Review №95

Great product! Shipped fast! Machine work is top notch!

Ju
Review №96

I had quite an experience with this company, allow me to explain.I had ordered a vacuum chamber and vacuum pump off of their website. A 3 gallon Shatter Vac and 1 stage 3CFM vacuum pump. It took about a week for me to receive my package which is quick from what I am used to (compared to a month) through other sites. Upon receiving my package I quickly opened the box to get to my goodies on the inside. After reading through the instructions and watching several videos on how to operate and function the equipment properly. I went ahead and began setting everything up, I poured half the bottle of oil the pump came with into the pump. I then decided that marshmallows would be the first thing I would pull a vacuum on since I had viewed a video of someone expanding marshmallows in a chamber before. The vacuum pump fired right up with no problem at all and pulled my chamber to a full vacuum, I continued to run the pump for little over a half hour. That is when my issue began, the pump itself got extremely warm to the touch. After I had turned it off, I allowed for it to cool down before I turned it on again. But as soon as I flipped the switch, the pump wouldnt start as if it was frozen or stuck trying to rotate the small rotary pump within. Like anyone, I quickly started to troubleshoot the problem and tried researching to see if anyone else shared my same problem. There wasnt anything I could find on the matter, so instead I emailed the Best Value Vacs support email. They quickly responded and apologized for the inconvenience and issue I was experiencing. I was asked a couple of questions to help them debunk the problem that was at hand. After explaining the issues I was experiencing and answering all of the questions they asked, I immediately received a message from them saying that they had sent off a brand new pump for me and to return the old one. I was overwhelmed with relief and joy, Best Value Vacs really knocked the ball out of the park with their quick and understanding support. This has made me a very, very happy customer that will be continuously returning in the future. I now know to pour the entire bottle of oil it comes with into the pump before starting it for its first time. A lesson learned for me and hopefully a stress saver for you! This is a very reliant company that cares for its customers, and those are the types of places I like to my business with. I strongly recommend this company to anyone looking to invest in vacuum pumps, chamber, closed loop systems and other extraction equipment. You receive the care and quality through every order, most places arent as understanding as these guys. My appreciation goes out to the Best Value Vacs team for taking care of me and all their hard work.I do hope you all have found my review useful and gives you a clear conscience when purchasing this special equipment.Take care, have fun and stay safe.-Justin

Co
Review №97

Huge thanks to Mitch! Called in to get a few questions answered and Mitch was super informative. Ultimately, I purchased a vacuum pump and its been working like a champ

Be
Review №98

Beyond happy with the way my Closed Loop Extraction Starter Kit turned out!

Ha
Review №99

A+seller extremely fast shipping ordered and received the next day.

Jo
Review №100

I recently bought an air fan speed controller from Best Value Vacs. The ordering process was simple and I received my product quickly!

Information
89 Photos
100 Comments
4.3 Rating
  • Address:1251 Frontenac Rd #150, Naperville, IL 60563, United States
  • Site:https://shopbvv.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 331-281-0154
Categories
  • E-commerce service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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