We had a great morning on the river with the kids and will do it again in the future. It was more crowded on the water than we expected but the Naperville Kayak staff were all friendly and welcoming. Im so glad we noticed them at Knoch Knolls and thought to follow up with a trip of our own. Its not what I would call an adventure but it was a relaxing two hours out on the water for what felt like a well-run trip.

Good place for walking and cycling. A good place for kayaking as well.

Very fun and relaxing. We saw a deer, herons and other birds. The staff are very nice and helpful. They drive you upriver so you just have to float downriver. Easy!

Wonderful 2 hour kayak trip. Had to avoid some rocks, snags and sand bars, but not too hard. Lots of wildlife and more interesting scenery than expected. Luxury service. All required gear provided, they put the kayaks in and out, so you just step in to the boat and and they helped you out. Recommended.

We had lots of fun on our 1.5 hours-long river trip. We had a tandem kayak and everything went smoothly, the instructions were clear, and the scenery was beautiful. The staff is very friendly and helpful. A great way to spend time outdoors!

We had a wonderful experience with Naperville Kayak! The staff was incredibly accommodating and informative and gave us everything we needed for our journey. We had a great trip and can’t wait to kayak the river again! Thank you, Naperville Kayak!

The kayaking experience was decent. They really dont have any customer service. Went Kayaking with a friend whose canoe capsized and we called them many times to no avail for rescue, WE ended rescuing our friend ourselves. Try this place at your own risk.

Naperville Kayaking was a great experience! We had the best time and everything was very organized when checking in and everyone was very helpful! I would definitely do this kayaking experience every summer!

Fantastic experiences with Naperville Kayak! My husband and I went Kayaking on the lake and the river in the same week. The staff was helpful and courteous! Great experience!

Great time paddle boarding the DuPage River. So easy to book. Very convenient with the shuttle transport.

Not thrilled with how Naperville Kayak takes over the entire area of each drop in/pull out so there isnt space for people who own their own kayaks to get in and out of the river. Please keep part of those areas open for others - we have had our kayaks before Naperville Kayak took to the river and now its an inconvenience to have to squeeze between employees and empty kayaks waiting to be taken out.

My wife and I had a fun and relaxing time, kayaking in the DuPage River, through Naperville Kayak. We got to experience some wonderful and scenic views of the DuPage wildlife, on our trip! Naperville Kayak is an outstanding Kayaking and Paddle Boarding outfit, led by Tom. Tom and his crew are very professional, helpful, friendly and laidback to boot. Tom was very accommodating with our schedule. We had to reschedule our trip at the last hour, and he facilitated. Plus, Tom is very patient and accountable. My wife and I are avid kayakers, and we have rented from several Kayaking outfits in the country. Without any hesitation, we will recommend Naperville Kayak to anyone interested in kayaking and loves nature! Semper Fi.

Beautiful, peaceful trip. Kind team members helped in and out of the water and waited with me the 3 minutes until the Uber ride came to take me back to my care. Enjoyed very much.

My Kids had Sooooo Much Fun!!! A Must Do! You will not regret. All I heard was lets do the Kayaks next, can we do a paddle board now, why cant we do the paddle boat again right now? If you dont have Fun ... youre weird!

Was a great experience, very organized.

Great time! Well worth the $45 we paid. We were 20 minutes late showing up to our reservation and they still accommodated us. We were not sure if we were in the right spot at first, a sign or two would be nice. The river was a little low in some spots but not too bad. I would definitely do it again

Loved it!!! It was the first time I had ever kayaked!!

If youre not from the area, Naperville kayak is easy to find (per the directions provided). The staff/ team is organized and communicative. I would go back and recommend for others looking.

The kayaking was nice. However, organization was weak at the starting point (no signage in the parking lot) and the option to use our own cars wasnt given online. That would have been nice to have as a small discount and to not be exposed to a bunch of strangers in the van ride to the start. Social distancing in addition to the mask requirement would have been appreciated.

First time kayaking with my 9 year old niece and it was a good time. It was organized and the staff members were very nice. Would recommend for an outdoor activity.

Had a great time!

What a great experience on a hot summer day. Pretty simple from the online scheduling and payment to meeting up at the registration location on Book Rd. Paddle boards were fantastic and it was a nice casual paddle down the DuPage River. Dont be fooled, you WILL get a workout in but the nature and serenity you get to experience is well worth it. Looking forward to the next adventure with Naperville Kayak (and Paddle-boards).

Wonderful experience- smooth tranistion from parking to shuttle to loadingeveryone very helpful

4 stars instead of 5 because they did not say ahead of time that you had to Uber from 1 location to another. With a large group, hard to get Ubers to get whole group between locations. Kayaks were in good condition, staff was friendly.

I’m my opinion not worth the money. Staff around check in seemed pretty rude. Did not seem like they wanted to work. Wrong address is on the website. Had to drive farther. At the time of being in the water kept getting stuck on so many rocks hard for it to move. Not enough water to actually “kayak” wouldn’t come back.

Very skilled and professional workers helped me out on my ride down the river. Everyone was very welcoming and nice. Would 100% recommend!

Went down the DuPage River in about two hours last Sunday. I had an amazing experience from start to finish. Very friendly staff answered all my questions, offered me water, and got me into the water smoothly. A beautiful scenic route! I will definitely be back this summer.

Naperville Kayak is such a great company that provides a great way to have summer fun! They have a great staff who ensures a safe and fun experience. Kayaking and paddle boarding is such a fun way to get active and get outside in the summer. I definitely recommend!

Was there few times, always satisfied! 👍

Phenomonal idea and very well applied! Had an amazing time kayaking and the workers were very helpful and kind. Overall an amazing experience and worth the cheap price.

Disappointed that rentals are restricted to a fixed location and employees are unwilling to work with highly trustworthy customers (i.e. active military service members) for a brief exception to policy in support of our participation in a local adventure race. I have to believe your business model works even though it should be raining Saturday and some boats will sit on shore all day long.

My family went therefour the first time. Were not from the area so we had a hard time of how to get there once we reach the general area. But over all the hour long paddle boarding was great, we had fun. My son wish the water is good for swimming, unfortunately its not the case. I would recommend it for an hour fun in the quarry.

We went kayaking today. Ot was amazing outing. Nice weather and place to kayak. Highly recommend it. Service was great!!!

Excellent idea and great time for all. Rent kayaks, SUP and head on down the DuPage River. What a great time and way to spend the afternoon with family and friends.

The staff is so welcoming and helpful! We actually made the trip down the river twice in one day it was so fun. A great way to spend a summer day with the family.

Had a fantastic time kayaking. Such a friendly and helpful staff. Beautiful river and area

So much fun! Definitely will go again. And the staff was great, and very helpful!

I made the purchase through Groupon. Customer service were very helpful on the phone and at the site. This was my second time kayaking and I was nervous but the stuff were very patient and nice. Loved the experience, I would definitely go back there!

Great time! It was very busy on a sunny Saturday that I went but the pond/lake is big enough that it didnt interfere with my kayaking. Buy a Groupon for an even better deal 😁

Was walking down the Whalon Lake path with my family and we decided to take a few kayaks out on the lake for the fun of it. Had an amazing time! The two young staff on hand were very friendly and answered all our questions. Overall would 100% do it again!

Had a great time. We will definitely go again.

I took my kids for a lesson on stand up paddle boards. I should have just rented the boards instead of paying more for a lesson because we got almost no instruction. My youngest is 9 and the staff was not helping him when he could have used it or even watching very closely. I had to ask them to help him get off his board at the end of the hour. The helmets and life vests were sort of self service - it wouldve been nice if the person checking us in helped us find the right size. The boards and equipment were in very good shape and we had fun, but the value for my money was not there thanks to lack of service.

Great summer activity with options for all ages. The staff is very friendly and ready to help out all customers whether they are beginners or advanced!

I went to the quarry this weekend and enjoyed the atmosphere of the whole place! Employees were amazing and helpful, and got me in and out of the water quickly and easily!

I’ve tried the quarry and the river and thoroughly enjoyed both! Looking forward to trying the new Whalen Lake location!

Great way to get back to nature right in the middle of Naperville! Had a blast with the kids!

The scenery was beautiful. The paddle boards were in good condition. I just wish they had some sort of tent, or sign, or lol something. There were just two girls by the bridge. We were told to go to a certain building, then we walked in && were told to walk over by the bridge. Nbd though! It was fun!

Easy to talk to workers who really taught us how to paddle and enjoy ourselves.

PARTY DAY

Fun staff, good experience. 10/10 would recommend to kayakers of any skill level.

Had a great time!!! Will definitely come back again.

We had lots of fun on the DuPage river kayak trip!

An overall great experience, and family friendly environment.

Ive kayaked twice and once on the stand up paddle board. I hope to go back at least a couple more times before the season ends. The staff are friendly and helpful. Both Oswego and Naperville have their own merits. Go before the summer is over! WTG Naperville Kayak!

Great staff and a lot of fun for the whole family!

Great Experience. I cannot believe we waited this long to try Naperville Kayak. We used a GroupOn to do a tandem river tour. You can do your own kayak but we enjoyed the tandem one. We left from Knoch Knolls park and traveled down the Dupage river exiting in Plainfield at Riverview Farmstead Preserve. Neither of us are experienced Kayakers but we were given a quick tutorial and helped into our Kayak. There is no time limit and most people take 90 minutes we took two hours because we explored every nook and cranny. The water was only 1-2 feet most of the trip We floated downstream with little effort until the end when winds meant we had to do a little paddling. We were able to see wildlife and a side of Naperville we had not experienced. The instructors at the beginning and staff at the end were friendly and helpful. This is a great experience for couples, families and groups of friends! highly recommend it! Also booking is so easy via their website.

Kayaking down the river was fun, but once off the river it’s a disorganized mess. You walk up to a shelter and there is an employee that orders an Uber/Lyft. Make sure to stay in that end of the shelter because there is no structure to who goes when. We have been waiting for 45 minutes and every person that came up after us has left. It doesn’t take much to clean up this process. A simple sign up sheet for when you arrive at the end would make for a infinitely more efficient process.Had a fun trip down the river, but leaving irritated. Wish I would have ordered my own Uber right away or dropped a car at the end to avoid the company option to get back to the start.Edit: 8/4/2019 - Edited from 3 stars to 4 starsTalked with the owner Troy (he reached out very quickly) a little bit about our experience. He mentioned that our experience is definitely not normal. They typically order the rides before you are off the water and the wait time is closer to 5 minutes. They were having some back end technical problems with the commercial Uber platform that wasnt allowing them to have the flow of rides back to start as often as normal. Thats understandable.Hopefully, they implement a system to help organize the flow of people in the order that they get out of the river. Doesnt sound like the they need it a majority of the time, but in cases like today it would have made a huge difference.Id go back and give them another try.

Nice activity. My teen boys were skeptical at first but now looking forward to doing it again.

The experience was great! I did the hour long kayak experience and it was a bit long..but worth it.

Great idea, good locations, staff are well trained

It’s been fun. My wife, took me here and it’s romantic.

The staff at the booking booth and at the docks are very friendly and answered all our questions. While we were in the water kayaking and I requested if we could switch from single kayak to a double kayak and the staff without any hesitation agreed to it and have us swap kayaks

Had a fantastic time! Would 100% do again!

Easy check in, good instruction, friendly staff. I would recommend and do again!

I purchased a kayak trip for one, through Groupon. I started at the knock knolls park location. This is my second Kayak experience.I had some technical difficulties making a reservation online but when I showed up as a walk in, there was no problem at all.I had planned to go the day before but it had stormed. The website was updated throughout the day to let us know of delay and cancellation.The staff checking in was very friendly and helped me walk through the registration-your basic waiver, and redeeming the Groupon. I received a short paddle and safety instruction and then they sent me off.The river was moving pretty good the day I went however it was still easy to navigate and paddle. I went on a 4 mile ride, I took about 2 hours and at the end they have staff that waits to help pull you in and calls an Uber to take you back to your car.Nice scenic views with a variety of birds.I will be going again.

Staff were very friendly and helpful. Great trip.

Awesome, I love it

Spent a majority of my Sunday here thanks to their policy or lack of engaging 2017 technology of allowing a reservation system. A group of 4 of us arrived at the location listed on their Groupon. Turns out that is not the actual location for this Groupon. We were detoured after finding parking in downtown Naperville. We leave their to the location not listed for this Groupon which turned out to be Pioneer park. We go there and are told there will be about a 90 minute wait. We can check-in and they will text us when boats are ready. Seems fine to be expected with their antiquated first come first served policy. We are advised to head back to downtown Naperville. We do so to grab some food. 45 minutes later as we are eating we are told our boats will be ready in 15 minutes. We now rush to finishing eating and get back to Pioneer park. It is a public park so now parking is an issue the park lot is only so big. We were lucky and were able to get a spot, but I can see that being an issue. We arrive and now we are being told it will be a 45 minute wait. We rushed to get back for this? Ridiculous. We sat there waiting. An hour has passed and we have still not started this kayaking adventure. After some time passes they have finally loaded all the kayaks on a trailer to be taken upstream and the kayak trip takes you down stream back to Pioneer Park. Their website states to check for cancellation due to water height. Again makes complete sense river with low water probably should not send people paying money and trusting you with their free time down the river right? Well not today. They advise is when you get to the river walk downtown Naperville to keep left the water is a bit low. Competely ludicrous. The water was too low for an enjoyable afternoon. We spent our time trying to break ourselves free because we were getting stuck on the river bed. This is completely unacceptable. As a member of yes service industry you offer your customers the best experience possible. You do not send them down a river with low water just to bank in the money because this is a seasonal job and you are trying to run as many people through as possible.From a business perspective I thought they were a first year organization. Looking into their about us section on their website they have been running for 5 years. First piece of asvise is to invest in an online booking system. Allot so many kayaks for the online booking with so many for walk up business. While sitting their I saw $500 walk away simply because who wants to wait 2 hours to pay you $50. Second piece of advice is to respect your customers TIME. Time is finite there is no getting it back. You waste peoples time by not having clear cut scheduling. Not having clear communication. And you waste their time simplyv by deciding not to just call it for the day due to low water. Welcome to 2017. This business could be good, but my experience leaves me with a bad taste and my recommendation would be to look elsewhere at the very least get a hold of someone and get a clear understanding of what you should experience. Getting stuck on rocks on the river walk which was unavoidable was embarrassing with all the people looking at us as if we did something wrong and infuriating knowing your managers on site knew the low water was an issue yet continued sending group after group essentially flushing money down the river. I can only hope they fix these issues but small business can either be all about the money or all about their customer as it sits Naperville Kayak seems to lean toward the former.

SUP on the quarry is fun. Tiring for the feet.

Good place for beginners

Such a great staff!

Excellent

Family fun

Enjoyed it