Talk about a fantastic customer experience beginning to end! Aldo did not only provide thorough information about our vehicle from the very first call, but he also truly went above and beyond to ensure all issues were addressed and carefully handled. We purchased extended warranty through a third party, this was our first claim, and we didn’t really know what to expect. Thanks to Aldo it was a breeze, he took it upon himself to contact the warranty company, sort things out with them and provided us with a detailed summary on what to expect.It gets better, you don’t need to pick up your car, they drop it off to you!We then noticed a valve cap was missing. Aldo did not hesitate to drop off a new set the next day. Keep in mind we live 30 miles away from them.Aldo, thank you for your tenacity and commitment, we appreciate you. Ana and Roger!

We love coming into Bill Jacobs almost as much as we love driving our red Mini convertible. They are always attentive, flexible and courteous with anything that we and our car needs.Be sure to ask for Mitch Sheveland and you will be extremely satisfied!

The Service Advisor - Mitchell Shefveland was very thorough and listed out the services recommended going forward. He also discovered a recall on the car and ordered the parts to be replaced as soon as possible.An overall great experience.

Mike was awesome with going over every single concern we had with our Mini. He went above and beyond what was required of Him. Our repairs were items that take awhile to fix, so Mike let us go anywhere we needed with the shuttle service. Great customer service, with tons of knowledge of Mini vehicles. Couldn’t have asked for a better experience. Thanks Mike!

Service was great! At first your car is fully inspected with you so you know what is going on with your vehicle. When your service is done they send you a video recap of the inspection which is so cool.As a new mini owner I had a handful of questions and they answered all of them for me. Aldo and Joe were very nice and extremely helpful with the whole process. Highly recommend bringing your mini here!

Update: Far and away the best service ever! Mike Witkowksi and team deserve credit for running a professional, well-done operation. Great service and communication!Nice dealership with good sales people. Friendly service along with a nice showroom.

Had a great service experience with Also Huerta. He took care of me and was able to get me in and out with no issues.

MINI continues to keep me as a lifelong customer. I am a repeat buyer and love the cars. Another great experience at Bill Jacobs MINI. Mitchell my service advisor was great (except spilling his coffee on me 😂😂😂). Couldn’t pick a better car company!

Aldo Huerta did a fantastic job working with my warranty company to get all of my repairs covered. The shop was able to do the work over 2 days and I was able to pick my car up at the end of day 2.The service and care was impeccable and I will recommend Bill Jacobs to any and all!

It is always a pleasure working with Mitch Shefveland my service advisor. He is very friendly and knowledgeable and keeps me informed of all my Mini needs.

Great experience working with Mike. Always makes me feel like my car is the most important one in the dealership! Honest, helpful and nice.

After having so many issues with Patrick Mini and Patrick BMW, I swore off using dealerships for these models. I bought a used Mini and it idles rough. Pretty sure it needs a computer update. Im not allowed to make an appointment and wait for my vehicle because it needs a diagnostic repair. It could take 1-3+ hours. They wont let me wait. I just want my car fixed. It turns out its not just Patrick Mini/BMW that misses the mark on customer service. There were open appointments for today but I couldn’t have one because I wanted to wait and was not just dropping off.I wish I could give zero stars. I have had 3 Minis and 1 BMW. It sucks to think I will have to buy my Minis second hand and find service elsewhere.

I went in to get my oil changed because the indicator reminded me it was time. I was greeted right away and quickly helped. Aldo was great at explaining all the services I was due for and how much each would cost. After just recently moving to Illinois, I was happy that Aldo made this experience at the MINI service center an easy one.

Aldo Huerta is the best service advisor. He took the time to explain the bill to me and kept me updated through the day. I appreciate the time he took with me. I will definitely go back!

Premium service. Friendly, knowledgeable staff. Honest techs willing to point out, and explain in detail problems, recommendations etc. They have ALWAYS gone the extra mile when servicing all 3 of our Minis. I would recommend this dealership over any others for new/used sales as well as repairs and maintenance.

Aldo has done an excellent job in the services and courteous communications. It is easy to work with Aldo 👍👍👍

My service advisor Mitchell Shefveland has made the routine maintenance experience of my mini exceptional. The attention to detail by him and the service tech was above and beyond the norm. Highly recommend the overall performance of Bill Jacobs Mini!

Came in on Wednesday morning to look at a truck I saw on the dealer website n when I got the was greeted by Jed.. He went n got the keys and a plate right away n after the test drive we went inside got my trade in valued and I gotta say it was the easiest and smoothest transaction Ive ever had with a dealership didnt have to spends hours Going back and forth with negotiating. Dan in finance was awesome n got me a warranty on the truck no problem.. This was definitely worth the 1hr n 15min drive out there.. I highly recommend this dealership 100% on buying a car from... I will definitely recommend friends n family to Jed.Thanks again for everything u did and making the process easy n simple Jed.

Once again Aldo has come through with superb customer service as my go-to Service advisor!

Mike was awesome! He was personable and professional. All services were explained and he made certain all my questions and concerns were met.

As soon as I pulled in, they were able to put my car on the lift and went through a brief initial inspection. I really appreciated them getting me involved and allowing me to look at everything, too. My Service Advisor, Mitch, did a great job keeping me updated throughout my cars stay and was extremely friendly. My MINI ended up looking fantastic when it was ready for pickup and all my needs/questions that I brought it in for were addressed. I wouldnt bring my MINI anywhere else.

I found myself in Naperville with a screw in the front right tire of my 4 door Cooper. The service team made room for me that same morning and not only replaced my tire, but provided a video of their vehicle inspection, topped off fluids, gave her a wash, and touched up a door scratch thats been annoying me for months. Mitch was so personable and helpful, the team was friendly and efficient, and I was headed back to the city in under two hours. Thank you for making a hassle so easy!

I just took my Mini Countryman here for service and Mike was awesome! He kept me informed during the process, answered all my questions, and got me back to motoring as quickly as possible. Thanks, Mike!

Mike was great, helped me get in and out quickly .

Been a client since December 2020 and have had the best client experience every time. Love my Mini Countryman and highly recommend Bill Jacobs Mini!!!

Thanks to Mike for getting me in last minute on a Saturday with a tire and wheel situation. Appreciate the help. I will be back!

Coming to Bill Jacobs Mini is always a comfortable and stress free experience. Ive been getting my mini serviced here since it was purchased 5 years ago. I always work with Mitch S. who is super helpful and pleasant conversation!

I’ve bought a car from this location and frequently get my car serviced here. The staff is kind and professional and the building is nice. I’ve worked with Mitch on both cars I’ve brought in and he is always patient and willing to answer any questions I have.

Aldo and staff was very helpful and informative. I recommend working with him and owning a mini!

As a new member to the Mini Cooper family, I would like to say the experience has been great. Mike Witkowski went above and beyond my expectations in the service department at Bill Jacobs Mini. He ensure all my questions were answered and my car maintenance was completed. Great job.

I would not recommend buying a used car at this place. They will sell you a lemon. They sell used cars that they know need expensive repairs like a timing chain and then when you need service on it they will not do you any favors at all on repairs.

Aldo Huerta is the BEST! I came in with 2015 Mini Cooper with the side lights missing clips.I was able to order NEW clips and he stabilized my current clips until my order was placed and picked up! You are professional and courtesy!YOU ROCK! Go see him!

Mike Witkowski did a brilliant job working with me to get everything done on my Mini.

I felt like I was listened to and understood. Service was pretty fast. They got me in an hour before my actual saved time slot.

Bill Jacobs is the best dealer ship they have always taken very good care of me for the six years I have been driving my beautiful mini Cooper my. service advisor is Mr Mitch shefveland he always takes very good care of my car by making sure I am up on my warranty and the car is up to its best there was a Sunday my car key starter was out the. battery was low I called Mitch and he text me back and he gave me the number I needed to call this was on a Sunday Mitch checks his. voice mail even when hes off of work I recommend Mitch Shefveland very highly I give him 5 huge stars for looking out for those he serve at Bill Jacobs mini Cooper in Naperville il

I always request Mitch at Bill Jacobs Mini because I know that he will make certain that I receive the best service. My 2013 Mini has over 100K miles and promises to give me at least 100K more.

Staff were friendly and accommodating, especially Aldo

I stopped in to inquire about having some warranty work done on my 2017 Countryman, without a prior appointment. They did a thorough examination of the Mini and determined that issues I pointed out were covered under the cars warranty. To my astonishment Mitch, the service adviser, told me that that they would be able to effect repairs right away. A short while later Mitch returned, to inform me that a part needed to order before one of the repairs could be completed. Having to travel more that 2 hours north to the dealership I wasnt looking forward to another round trip north.Mitch to the rescue. Mitch arrange a loner Mini to be dropped off at my house on day I selected. Then my Mini was driven back to the dealership. My repaired Mini was returned to my house and the loaner car picked up the following day, amazingly without any added charges for the concierge service. Although this was my first visit to Bill Jacobs Mini, Mitch treated me like a personal friend and long time loyal customer. He even arranged for a manual shift loaner Mini at my request. Thanks Mitch.

Mike was great! Got a full walk around of my car with the staff and a detailed explanation of what would be done and why.

Really great service! They took a lot of time to explain everything and Aldo was great to work with!

I had my Mini serviced here twice already, and both times I had Mitch as a service advisor. He was very professional and when he called to give me the diagnostic on my car, he went into great detail to explain the service that my Mini needed and the suggested services that could be done. I was very happy with the level of customer service, and I will definitely be back to get my car serviced at Bill Jacobs, hopefully I will have Mitch as my service advisor again.

Great dealership. Go see Mike in Service, he is the best. Cares about your MINI and is honest and upfront with everything.

Great experience! Mike in Service dealt with my needs quickly and in good humor. Im a new service customer and will be back for great service..

Mitch was nice, informative, and took care of everything we needed. Great experience.

Mike was an amazing assistance in helping me fix my car! Truly 5 stars

Aldo has been awesome with costumer service. Every time we have an issue, he’s there to help us. We feel very pleased with the way he has responded to our needs. He’s kind, professional, and most importantly honest. I’m a happy Mini Cooper costumer!

Great experience with Mitch (service advisor) and the team today. Quick appointment and took care of the thermostat housing.Kudos to the dealership on changes of sharing foreman inspection video and also details of vehicle assessment.Very delighted with some of the changes. I have been dealerships customer for over 15 years.

Visit Bob Jacobs MINI in Naperville, Il and ask for Aldo, not only will you be getting a great car but a great car experience. Like shopping at Nordstrom’s,? their customer service is their number one priority, can imagine buying and servicing a car with the same mentality?Bob Jacobs MINI In Naperville just ask for Aldo.

Mike was super helpful and explained everything thoroughly. My car was done even earlier than promised!

I have worked in and around the vehicle service industry for over 30 years and dealt with some out standing professionals but after working with Mitch Shefveland at Bill Jacobs Mini I have found that I have a new standard of excellence to measure up to. Mitch is hands down the most thorough professional I’ve ever had the pleasure to work with. His level of customer care and knowledge in the service area exceeds all my expectations. I realize no one looks forward to having mechanical issues with their vehicle but with Mitch it is truly a pleasure to deal with him anytime I’ve needed his assistance.

Great service by Mike W at Bill Jacobs Mini. Kept me posted on their progress. Was greeted professionally and had everything explained in detail. Will come back for sure.

Prompt courteous greeting upon arrival. In less than 10 minutes, shop foreman was reviewing the car and indicating any additional service needs beyond what was scheduled. My advisor, Aldo, promptly detailed the work to be done and provided a beautiful loaner, Countryman, for me. Back on the road in less than 30 minutes! Service here is always a great pleasure and I highly recommend the Mini team at Bill Jacobs!

Mike was very helpful during my visit. Will be back soon.

Aldo and bill jacobs mini is hands down the best. Very up front about what’s wrong and the only place to take your mini. I have an 18 clubman s all4 and they always go above and beyond to help and make sure that I’m informed and understand what is actually wrong and how it’s being repaired.

Excellent service, great experience, Mitch takes you through step by step with and repairs or wear and tear your car has. They make you feel like a valued customer and the have great snacks while you wait!

I recently had some fairly extensive warranty work performed on my 2017 Countryman. While I havent had it back long, based on initial impressions, I am very happy with the results. My service advisor Mike W. was helpful with addressing my concerns and making sure everything was repaired. I was also impressed with this dealerships communication and daily updates on repair progress. The active reception is a cool concept and its nice to be able to go over the car with the advisor and foreman while its on the lift.

I just purchased a 2011 Mini Countryman S ALL4 from a private party.I brought it to Bill Jacobs to get it checked out. THey went through the entire vehicle, checked tires, engine, transfer cases and topped off the fluids, at no cost to me. THey even sent a video. THey were very thorough, Mitch Shefveland was excellent and knowledgeable.I will be rutuning to Bill Jacobs for any future service needs I have with my Mini.

We just purchased used car from this dealer. Rachel L. Provided truly hassle free buying experience. No pressure, very nice atmosphere. No aggressive dealer games. Thank you Rachel! Artur O.

Mike W. Was awesome for service.. Super sweet knows how to get your car done! Had an amazing experience with my mini!

Well I love my Mini Cooper so its only fair to 5 StarWhile this Dealer is New for me due to relocation... the appointment and check in are top notch ..Well... all done. The brakes are SWEET!! Now I have 4 square away cornersThey make you feel like family.Dean was my service advisor and he was ON-IT!!Everything was explained.... nothing was made up... they showed me some things that needed attention (oil leak ect...) and I said fix it.There was a lot done today and I got the car back before 3pm which was awesomeIll be back when the time comes...In the meantime.... Ill will be missing those Animal Crackers and coffee they have at the waiting area.

Aldo service advisor was the best to care for my mini

Full disclosure: I used to work here many years ago and know the guys.I was helped by Mitch and Joe, and both have been great the two times I have been in, as they both are easy to talk to. My cars oil leaks were taken care of and they installed the dash glovebox that I had bought that was missing when I bought the car. They alerted me to some other issues that they found like a leaky shock as well.

Great service. Really nice place with modern decor. Lots of snacks while you wait with tea and coffee. Its quite expensive since they always try to upsell but theyre honest. Kyle Kelly is nice and super helpful. We always take our mini here.

Aldo was extremely helpful when I had to come in last minute to get my engine & breaks checked out. All around super nice staff & really good service!

I absolutely love Bill Jacobs MINI. Every time I come in I am treated like family and cared for with the utmost respect. My experience with my Service Advisor, Aldo Huerta, was nothing short of amazing. He made sure I obtained a full walkthrough of my vehicle (under the hood and tires) before obtaining my service, clearly explained what I needed today and for future visits to ensure my vehicle remains in the best shape, and kept tab on me during my wait with the anticipated ETA. Best in class service. Highly recommended!

Mike was super helpful and took great care of us!

Mike and the team have been great to work with for sorting out any little things on my car. They treat it as if it were their own vehicle, and the whole spirit of the place is great.

Everyone in Bill Jacobs MINI is nothing short of amazing. They are easy to talk to, very attentive and detailed. Aldo and his team are miracle workers. 10/10.

Bought a used Mini Cooper S on Craigslist. Car looked and drive great but needed more mechanical information on it. Took it to Aldo to do a used car inspection. From the start, the process was seemless and professional. He was honest with the feedback and prioritized the issues for me so we didnt break the bank.I have had bad experiences at dealers before, but Aldo changed that perception. No need to go anywhere else for service. Ill be back monthly to get the problems taken care of. By September, my 05 Cooper will be practically brand new.

The MINI service department is excellent. I have been using them for the last 3 years and have found them to be very knowledgeable. I especially like working with my advisor, Mitch. He always listens carefully to me and works diligently to ensure all my issues are properly addressed. He is a keeper.

Great service, they are very detailed. They show you everything step by step, definitely recommend. ALDO is the person to talk to, he’s very hands on..

I’ve had a Mini Cooper from Bill Jacobs MINI since 2005. Starting with my 2006 Mini (metallic blue with white top five speed manual) that I had for 12 years. During that time the team at Bill Jacobs always took care of me. Minimal maintenance needs as the car held up fantastically over the years. I’ve always been extremely pleased with the way I was treated being a young man at the time of my first purchase to my recent 2017 Mini Clubman purchase a few years ago.Mitch Shefveland has been my Mini service advisor for as long as I can remember and has always gone above and beyond my expectations. Mitch never ceases to amaze when providing his experience and expertise to ensure that I am getting the best service and care from the team at Bill Jacobs MINI.For the first time, I took advantage of the pick up and drop off option. A driver brought me a temporary car and took my car to the shop for me. The simplicity of this interaction as well as the time saved in travel made a big difference in keeping me mobil for work. An in-depth video was sent to me by Joe Ormsby from service team of his initial findings on my car. From the engine to the length of the undercarriage, Joe reviewed all of his initial findings to me both verbally and visually. I was kept in the loop via text message and phone call from Mitch throughout the process. A digital invoice was sent to me to review what all had been done. As well as a simple online payment option through Bill Jacobs MINI website. Making this my best experience to date.I live closer to a different Mini dealership and would not give up the experiences or appreciation I have for the team at Bill Jacobs MINI. They have always stepped up when I needed them. I plan to have a Mini for years to come and I know that Bill Jacobs MINI will be there for me along the way.

Aldo goes above and beyond, consistently communicates and courteous, great service!

The primary reason for this 4 star rating is the thoughtfulness and knowledge of my Service Advisor: Mitch Shefveland.This young man remembers me and our conversations from visit to visit. He keeps complete track of all aspects of my Mini and, with complete honesty, tells me what service is essential, what can be delayed. He genuinely cares about my car and my experience at the dealership.If I have an immediate need, he will make room in his schedule to talk to me about it. He demonstrates an equitable balance between representing the dealership, and understanding the car owners concerns.This is my 13th year owning a Mini. Credit for that goes to my Mini salesperson: Rachel Luginsky and my Service Advisor Mitch Shefveland. They, and the pleasure of driving a Mini, are the reasons I keep coming back!

Mike in service was great!! Explained everything in detail as a new mini owner!

Aldo Huerta at Bill Jacobs Mini Cooper is amazing! I needed a number of repairs done on my vehicle. Aldo was detailed, informative, patient and extremely professional in helping me figure out my service priorities. His thorough follow up after I left my car for the repairs was just as helpful. It is very refreshing to find a dealership with such trustworthy employees.

Today was my first experience with BillJacobs and any Mini Cooper Service ever. I was very hesitant to visit a dealership service before because of the general view of public, of the costs and payments etc. However, I was nothing but satisfied with my experience here. After taking my Mini Cooper - 2007 to bunch of places, local mechanics, chain auto care companies and spending A TON over the past month to deal with pre-existing conditions that I am already aware of, I finally had enough and decided to give dealership a chance.Aldo, was the one who returned to my email and listened my cars problems one by one, tried to see what actually has been going on even though it is Memorial day and there were no technicians at the store. He understood that I had spent a bunch of money in a very short time frame and tried to help me as much as he can in terms of that, even give my poor car a quick wash. Everything was performed in front of my eyes so that I could see what other places missed or simply ignored while fixing my oil leak/overheating issue. This was such a relief after spending over $200 at Firestone just for them to run so called diagnostics and determine nothing. Not to mention one other place put a non-OEM part even though they told me they did.I cannot thank enough for his help and giving me his time. I am grateful that. We agreed on monitoring the car for the next few days then proceed on the fixes in order to determine the exact reason.Unfortunately, MINI is not the easiest car to deal with especially if you have a year like mine. I recommend going to a dealership before you try your outside options. You should trust on this very place which is specialized on MINI Coopers.

From sales to service I’m a very happy repeat customer at Bill Jacobs. Mitchell Shefveland is my service contact and he is fantastic to work with. Knowledgeable, courteous, and always available for consultation. When you find service like this you make it your dealership.Marina Magnabosco did a great job at initial sale and really showed that first and foremost she loves cars and the driving experience, which makes her a perfect fit as a Mini ambassador and salesperson.

I was extremely satisfied with the work performed by the service techs at Bill Jacobs MINI recently. Service Advisor Aldo Huerta greeted me for my scheduled appointment and introduced me to the Service Manager who then put my car on a lift to go over any and all issues point by point. I really appreciated the time taken to actually explain what we were looking at which turned out to be an oil leak caused by a busted oil filter housing gasket. While the service team completed the repair, I was given a loaner and on my way to continue the day. The service from start to finish was exceptional and all Covid protocols were followed to the T. Ill definitely be returning for any service needs in the future.

Thank you Aldo Huerta for helping me take such good care of my MINI! Scheduling service is super easy, and I appreciate that the advisors and technicians are so communicative. I always know what I’m paying for and everything where my expectations should be. My MINI has a lot of life left due to the services I get here!

First off I purchased my car her with Jed a few weeks ago and he was fabulous! Super straightforward and easy to work with. Unfortunately after just 2 weeks my new Mini had a run in with a mean pothole on i90. After a less than ideal experience at another dealership I called Jed in exasperation and he helped me have the car towed to Bill Jacobs. From there i worked with Mitch who was really friendly and kept me updated on each step of my cars repairs and he even arranged for the loaner to be delivered to me in the city. I honestly couldnt believe they would go through all that trouble just to make sure i could get around. He gave me his direct number so ill definitely be working with him for any further services!

Great service! Also helped me with my cars issue and had me in and out of the shop very quickly!

Jed was wonderful to work with. His enthusiasm in helping my daughter find her first car was rare. I highly recommend Bill Jacobs Mini and Jed!

Great Service. Thank you

Bought my 2019 Mini Countryman from Bill Jacobs and have been taking my car to there for service. Highly recommend Aldo, very professional, pleasant to work with.

Jed worked with my parents to get me a really great deal on my mini 2-door hardtop. finance was great. i love my mini and look forward to driving it every time!

They always take excellent care of me at Bill Jacobs MINI, and today was no different even though my regular guy wasnt there. Mike Witkowski stepped up and gave me the same, if not better, service than Ive had before - and thats saying something! Thanks, Mike and Mitch!!

Came in today for some services on my Countryman. Mitch Shefveland is my service advisor and so very helpful in making sure everything is taken care of and I am understanding of the services being provided/services that may be needed! I always feel very accommodated here!

Took delivery of are 3rd MINI, a 18 Countryman All4, form Bill Jacobs on 3/15/18. This one was for my wife who used to look at cars as simply transportation. She had few requests, but I had a few of my own. After talking with Marina and Ronny we did a custom order. I am very familiar with the process but she was not and they were great about making sure she knew what every option was and was happy with what she selected. And was we took delivery made sure all went smoothly and Vince explained all the features and let her know about the second date to answer anymore questions that may think of. Will be back next year when my Clubman lease is up. And of course the service team is awesome. I usually deal with Mitch but all are helpful. While getting service can be stressful/inconvenient they make it less so by offering loaners and always keeping you updated, especially if something changed or is delayed.

Had to get a quick oil change before a long road trip and Mike made it super simple.Very generous and easy to talk to, he made the whole process super quick and easy.Thank You Mike!

Mike was very good it was the best service I have received at any service department..

Mike was very attentive and even showed me exactly what was going wrong with my mini. He drew examples and explained functions of the car that I am not familiar with. I appreciate the work they did.

Mike was a totally awesome advisor!

This mini dealer was fantastic. I’ve had trouble with BMW dealers in the past. Staff has been rude and dismissive but that was not the case here. My advisor was Aldo Huerta. He was very helpful in helping me to understand the fixes needed for my mini cooper. He handled all warranty communication and communicated directly with me about how much I owed and when my car would be fixed. Highly recommend if you need a mini fixed, see Aldo!!

I really enjoyed my experience in Bill Jacobs Mini. I was there with my wife to test-drive a Mini cooper, and Marina welcomed us really warmly and passionately. The whole dealership is really stylish and I really like the style it provides. Marina helped us get familiar with a Mini cooper, and since this car is for my wife and she really lay an emphasis on the cars color, Marina tried her best to help us find similar cars throughout the US. The offer she provided was also quite attractive. Although we decided to proceed with another dealership, it was because my wife likes the appearance of the car provided by that dealership better. In a word, I strongly recommend you to come to this place. At least hear their offers on the vehicles!

Best place ever, and hey Aldo thanks for everything man, the work was amazing and fast. I know I can always trust Bill Jacobs to do a great job on my Mini.

Mike & Mitchell in the service department are the BEST! They always take great care of my Mini, which I love more than some family. They always get me in and out as quickly as possible. I wouldnt take my Mini anywhere else!

I have had a great experience every time Ive brought my 2010 Cooper S in for service. They are like a concierge for you and your car. I love it and every time I get my car back I feel like it has gotten some real TLC. Aldo is super friendly and was really patient listening about all of my concerns. I mentioned that I wanted things a certain way to which he said you got it. Im so happy that when I got back in the car I could tell that Aldo and the team had taken care of everything perfectly.

Mitch Shefveland at Bill Jacobs Mini in Naperville, IL is super to work with. He’s been taking care of my cars for years. He always looks out for what needs to be done to keep the car in top working order.

Mike in Mini was very helpful.