Had my Challenger pushed down with this company, from the top of a hotel in Surfside, and damaged both sides over the finders. Was told they would take care of it, and have been txting the tow truck driver about what to do since the body shop they sent me to won’t give me a call back after 2 weeks and 4 phone calls. Told the driver what was going on and didn’t get any help after he said he would. Asked to talk to a manager and the driver once again didn’t respond and has continued to ignore me. Drove to the shop told the lady up front that I need to talk to the manager and was told he wasn’t their asked for a call back, never got one. Called the shop twice in the past two days asking for a call back once again still nothing. Called today and was told maybe try Monday. Me and my family will continue to write reviews and give one stars until my car is fixed. I’ve been so nice and patient to everyone at the shop don’t know why I’m getting treated like this.
Giving another 1 star review since the shop still ignores me about fixing my dents on the challenger they admitted to doing and won’t call me back after two weeks of calling every other day asking for the manager, the lady over the phone says he will always get back to me then never does and she told me he has been in the office and given him my number to call me but still won’t. Me and my family are giving one star reviews every other day on new email accounts until the problem is fixed, don’t deserve to be treated like this.
My friend’s car was stuck in mud in a ditch so we called the nearest tow company for help to get the car out. We explained where we were and that the car was stuck in mud that came up at least to our ankles. They told us that the tow truck would be there within 30-45 min and it took them an hour and a half to get there. Once the tow truck got to our location, the driver didn’t speak to us but spoke to the law enforcement that was there and said that they would not get the car put the mud. They then got in their truck and left. I called to get an explanation as to why they couldn’t get the car out, the person that answered the phone was incredibly rude stating that he “didn’t want to be liable if the car’s bumper came off” and that I shouldn’t “call them to complain” and then hung up the phone in my face. Another tow company was able to get the car out the mud in less than ten minutes and the car’s bumper was perfectly fine (the car didn’t even need to be hooked by the bumper).
Wonderful people and fast service!!
Treated my mother terribly for no reason when she tried to go pick up one of our vehicles. It started when she gave them a call before heading over and the person who answered had an attitude. Ignored our phone calls yesterday and wouldn’t answer the door, even though someone was inside. They slammed the window in her face today while she was talking to them. Would give zero stars if it was an option. Avoid if possible.
It says open 24hrs, but ive been trying to get my car since yesterday, and nobody answers no matter how much, or what time I call. I even stopped by and was there for 30mins and nobody was there or ever arrived while I was there.
If you have belongings in the vehicle and dont get there right away, they will go through your things. Left some keys in a vehicle and when I was able to get them, all my items were out of the console thrown on the seat... Not a good look for them.
My car was mistakenly towed from my sons girlfriends development on January 18. The General Manager of the development called Legendary and made arrangements for my son to pick-up the car no charge. When my son arrived at Legendary early Saturday afternoon, the person at the counter, said he knew nothing about this. He was asked to check with the manager (or owner) so he went into the back and returned saying no arrangements were made he would have to pay for the tow. Obviously the manager (or owner) was there. My son was there for approximately 1 hr and repeatedly asked to speak to the manager (or owner) but he refused to speak with him. He hid in the back. Eventually he told the counter person to tell my son they had no contract with the development so they wont release the car without payment. My son told the person behind the counter, that if there was no contract they had no right to go into a gated development and tow the car. The manager (or owner) continued to hide. He hid the whole time refusing to speak with my son. The counter who had been relaying the messages appeared to be under the influence. Not good for an automotive business. I called Legendary a number of times during this to speak with them, but they wouldnt answer. Even though arrangements had been made to release the car, they continued to hold the car for ransom. They lied when they told the development GM they would release the car. We needed the car so we eventually had to pay. I have been a businessman for over 40 years and have never seen this level of unprofessional behavior from a business. I would have to say their lack of professionalism is Legendary.Nice response. Intelligence? Please note that at no time did we speak on the phone or otherwise. You must have me confused with another irate customer. Im sure you have plenty.
Great service, quick response
They went throughout my vehicle without any permission destroyed the inside and STOLE items that didn’t belong too them!!! Also the police department was notified
They worked with me coming from Charleston to get my belongs ! Nice business hope to never go there again but overall A+
I have used them twice for keys, once because my husband lost the key to his van and once to get a replacement key for my daughter. Super nice people and excellent service!! They came to the storage area where my husband was locked out and stayed until his keys were made and he drove home (several hours)! And fixed my daughters key fob and made her and extra key super fast - and very inexpensive! I would recommend them for all your locksmith needs!!
They saved my day and got be back home. No complaints, had a import lowered to the ground, they made sure no damage and took there time. Thanks again. Im the side note the recommended mechanic was amazing and great pricing.
Such Easy Guys to deal with! These guys understand how to help people in not so great situations. Im a car Hauler and these guys treat their clients great from what I saw with my own eyes. They helped me even though they were not obligated to do so. The place has a family atmosphere you feel when you get there.No wonder they are such a fast growing and well liked company. These guys are top notch!
The worst place at the beach this Scott guy is never on time shady and just a liar he lives in the back of his shop but claims his never there
SCOTT REFUSED TO GIVE ME A RECEIPT FOR TOW SERVICE. I NEEDED TO SHOW RECEIPT TO MY INSURANCE AS I HAD PAID SCOTT CASH PLUS A NICE TIP. AFTER ME AND MY INSURANCE COMPANY TRIED A DOZEN TIME TO GET HIM TO SEND US A RECEIPT.AFTER A MONTH MY INSURANCE COMPANY DID REFUND ME THE MONEY WITHOUT A RECEIPT.AVOID THIS UNPROFESSIONAL COMPANY.
Had car repod in Myrtle beach. Made it back to TN found out where the car was and called to ask when I can get my belongings back that was inside the car well they said I have to have an “appointment” and then out of the blue there’s a “time for property release” and the woman who could get me my property decided to stay out “with her sick hubby” on the day I’m suppose to get my belongings and then on top of that they say I have to pay storage fees for everyday I’m suppose to wait basically trying to drag out the days they hold my belongings I guess to get more money off me and trying to get money off the bank that had them repo my car they literally pullin bs to get more money. I get there to get my things they open the car doors for me to get my stuff and I had not left those doors unlocked how they got in it is beyond me and my gfs purse is gone with all her info in it License, ss, debit, credit everything. I really hope that $90 and useless plastic was worth it for you people, I believe in karma and this place got it coming.
Predatory towing practices and negligent employees. Three instances in my gated community in which the vehicles have had proper documentation for parking and towing employees “cannot see” the sticker. All stickers displayed on windshields visibly and are in code or correlation with property parking requirements.
DO NOT USE THESE PEOPLE THEY WILL RIP YOU OFF....
Worst people to deal with!! They towed my truck that was legally parked in front of my house. Then tried to make excuses to why they did. They need to hire drivers that can read and see! Never deal with them and be careful, they will try to steal your money by towing your vehicle that is legally parked!
Best tow service on the beach, fast and friendly service! Highly reliable and will beat anyones prices with the best professional care! Thanks Scott for always bailing me out whether its a tire change or jump start; quick and reliable! 24:7
Fantastic service! Knowledgeable and honest. Price is great. I will use these guys as my go to towing service in the future.
Very professional. On time and pleasant to talk to. This guy knows everything about everything! I have used other tow companies in the area and they either take too long to arrive or charge a ridiculous amount. Will only use this company from now on!(not to mention my son absolutely loves the shiny, red truck!!!)
Excellent service!! They also keep our townhome complex free of illegal parking people!! Keep up the great work Scott.. Thank you..
Im From Charlotte North Carolina,&My 5 Kids,&Myself were down @North Myrtle Beach @Wytham Resorts and My Suburban had to be towed out of the 3rd Floor parking deck due to a Flat tire, almost every tow truck company couldnt do the job but my Insurance company called these guys and FRANK came and got the job done,He also was more compassionate about getting my truck fixed,and also was kind enough,&made sure I got across the busy Myrtle Beach Traffic to get me a cup of coffee while I waited for my truck to get fixed.When You need help please dont hesitate to call Legendary Towing.
Sorry guys but I’m extremely disappointed. I called you an hour and a half ago and you said you’d send someone to help me but no one has arrived and when I called you back twice, you wouldn’t answer your phone. My car is sticking out on the street with my right tire in the ditch beside the driveway. I am a visitor and don’t appreciate being treated this way. Please don’t advertise 24 hour service and then not show up. By the way, I am 58 year old mother, grandmother and widow. I am in town for a family wedding.
Locked my keys in the car. Called Scott up, and he was there within 15-20 minutes. Great guy, and great service. If I ever need help again, I will be calling him.
I drive a subaru wrx and was told: “I didn’t expect a girl to be driving this car.” Which, in my opinion, is rather sexist and rude.
Legendary Towing Treated us like family when they responded to our Accident Tow. Fast Friendly and affordable. Best towing company in myrtle beach. I also highly recommend there auto repair shop.
Scott is great they came out no hesitation at 530 am within 15 minutes... each experience with him had been so pleasant and will only use Legendary towing
Great experience. Friendly staff. Doesnt cost an arm & a leg. Thankful they could help me out when I needed it! Highly recommend this company.
Towed my car 15 minutes after the time cutoff and wasn’t even there when I showed up to get my car back. The fee is absolutely ridiculous, they target college students
High level of professionalism. On time and reliable. I would highly recommend his services. A++++
DO NOT USE THEM!!!! PLEASE READ ALL. These people took complete advantage of me. I flew out from San Diego after they repossessed a car for me and fist they quoted me $200 for the keys, it turned out to be $250 then, I asked them to do a simple oils change and found over $250 worth of repairs on the invoice. I stood up for myself and asked them about it, they immediately got defensive and said that they had done a tune up!!! I never asked or authorized them to do a tune up, just a simple oil change. The bill should have been $300 for the repossession, 200 for the keys and I asked them not to exceed 100 on the oils change, adding up to $600, the bill turned out to be $803.00!!! Then when they pulled the car out of their slummy lot I had the sense to check under the good and found that my oil cap was not there!! I believe this was done on purpose. They also did damage, that you can tell was recent, to the front bumper and bent the radiator when they were doing the repairs i never authorized. I have filed a claim with my insurance. These people will scam you. If you are stupid enough to deal with them then get EVERYTHING in writing beforehand. That was my mistake and I learned the expensive way.
This business is responsive and friendly. He does a good job and is quick to arrive. This man has always been honest and ready to help everytime I have needed him
Great people! I just had a ball joint bust they towed me at 10:15 pm for a great price I would recommend this company very highly!
Best tow company ever prompt service very customer oriented kind curtious literally the best experience Ive had having a vehicle towed 10/10 Will call when I have another problem
What a lifesaver!!!!! I called another locksmith when I lost my only key after dropping it, without noticing at the edge of the ocean and realizing it after high tide came through an hour later! That locksmith was not a remote specialist for rekeying and recoding and gave me this companies phone number. Not only did he answer immediately, he came out as soon as i said yes to the quote! His price was lower than the dealer by far, I received more then 1 key, he took extra time checking all the keys several times each so that he could leave comfortably knowing the keys worked perfectly everytime, and the price was fantastic considering what i needed and the amount of time he spent! Thank you so much for such a fine job and i hope thi never need your services again but should I? i would recommendhighly send use your service again for sure! Thank you!ONE VERY SATISFIED CUSTOMER!MeLyssa MandalaThe Art of Scarlett
Pleasant staff...love the kitty and the aquariums
Great tow companyTook my car to Mason tire A++++ shop to bring me and so so professional, clean and tow driver was funny :) thanks Chris
Legendary Towing brings towing service to a whole other level. excellent service. Courteous and respectful
The gentleman that took my call this evening went above and beyond the call of duty to ensure 100% customer satisfaction! I would highly recommend them above all others! Thank you Jenn,Barbara & Jeremy and baby Aubree!
Easy to deal with. Friendly and reliable. Quick to respond. Definately keeping their card in my wallet. Not ur typical tow truck company
I called for them to tow my truck and it was too big,so the guys didnt leave me stranded they stayed with me until they found the right tow truck for our international 4300 series...thanks a lot guy, Your The Best I would give them 10 stars if this would let me.
I would highly recommend legendary towing for all your towing needs personal or business. Scott is very quick and efficient and always treats the customer with respect, very professional.
Very nasty people!!! would not let me get anything out of my vehicle,predatory business practices with all the charges they impose
GREAT CUSTOMER SERVICE AT A GREAT PRICE, LEGENDARY TOWING IS THE BEST I HAVE EVER USED, I SUGGEST USING THEM IF YOU ARE IN NEED OF ANY THING TOW RELATED!!!!!!
Legendary towing is the best towing company in myrtle beach, very fest response and affordable price, thank you guys
We sent an order to this agency to repo and I have never heard back from them and I call DAILY only to get full voicemail; I send emails with ZERO response. Where is my car?
The best in town! Very helpful, very friendly, and very prompt! No need to look elsewhere, this is your man!!
I was as so impressed with how fast and how great this towing service was they made a very unpleasant deal very pleasant there is no question on who I will call if I have another towing issue Thanks Legendary Towing
Fantastic service, and Scott was super quick in arriving after the call. If I ever(hopefully not) need help again, I will be calling them.
Came to the rescue for a long distance tow ( Myrtle Beach to Charleston) late on a Saturday night. Thank you so much. A+ service.
I highly recommend Legendary Towing. Very helpful and great friendly service
Best towing service around highly recommended wouldnt use anyone else
Fast, friendly, and excellent service!!!! Highly recommended to anyone! I would suggest using this company to all my family and friends!!! Great service!!!!
Scott is Awesome!!!!! I highly recommend this business!!! So humble and an honest guy!! He really came through for me today!!!
Fast,friendly,professional service at its best . Was able to get back on the road in a limited amount of time at a very reasonable price Thanx to legendary towing .
Thanks for helping me tow my car. Extremely helpful!!!!
Scott yelled at me for tying to discuss the issue of why he towed a tenants car. He got extremely angry and told me never to call him again. Not too ethical, even for a towing company.
Was great from start to finish ! Likely recommend
Great company and fair prices
Great prices and friendly!!!!
Probably the best
Great company!
Nice staff
Excellent service