Rented a car out of Raleigh and when I arrived in Raleigh I had to wait for over an hour to get my car because they had 1 person working. I had 5 people on front of me. The lady who checked me on was very friendly and thanked me for my patience. She offered a free upgrade. I was supposed to be in a Kia Forte and was upgraded to a Toyota Camry. That would have been great except for the fact that the vehicle had red ants in it and the cruise control didn’t work. The gentleman who was checking my vehicle, when I returned told me to tell the manager about my experience and that I had been bit by a couple red ants, though I killed about 20. I proceeded inside and told the manager who offered nothing, barely even got an apology. He really just let me know that he would treat the car and make sure that it was ready to go for the next customer. He did thank me for telling him about the issues. I’m pretty easy to please and I do realize that stuff happens but I also work in a management position and it is always the goal to exceed the customers expectations so that they will hopefully return and be willing to share there good experiences with others. I would not recommend this rental car service. I saved about $10 to use this service instead of another one. I guess that in this case, you get what you pay for.