This is s little bit of a different situation. My granddaughters car was stolen several months ago. Long story short it ended up being towed by A- 1 Wrecker service to their yard. Police notified my college student granddaughter of the location of her car. We called A-1 and was told it would be $200 CASH to get her vehicle released. I found this to sound shady and said so. This ticked off the man on the phone. He proceeded to tell me how he had been shot at and cursed at that day and was very insulted by my comment. Told me they had to collect CASH because people dispute credit card charges and they cannot collect. I told him I was out of sate, I am crying at this point and this was obviously a little different situation. They knew the car had been stolen. Wasn’t like it was left intentionally. He said he would call his boss to see if he would take my credit card information over the phone given the situation. Answer was no. Also that if she didn’t bring the cash by 5 pm the price would go up. I am 65yrs old and just when I think people can’t get less disappointing they do. Better have your CASH in hand when dealing with these folks.

This place is used by the city and they are very unprofessional and hungry for money....especially TERRY! Since the city is used by them, it’s costs $200 cash upfront to receive your car if it’s towed. My car broken down at the corner of a busy intersection and couldn’t be moved. My house was 2 minutes from where my car was and I had to take a Lyft back home. No sooner had I got home and tried to call a tow company I was told that A1 had already came and picked it up because according to the city it was a safety hazard. I asked if they (Terry) could take it to an auto mechanic for me before it was taken to their lot, which they also charge for, and he said it was gonna be another $45 for gate fee and another $50 for a second towing. So, I was out of $300 for the day. Keep in mind I tried calling before they went to their lot s I wouldn’t have to pay extra but Terry insisted that my car was getting towed anyway and that he wouldn’t wait on me to get to my car. I know you have business to run but times are a little hard right now and being blood suckers does not help the situation.

The guy at the counter told me it was going to be $400 to pickup both my vehicles. Upon arriving I handed him the money and when he gave me the paperwork to sign I asked to see the vehicles before signing. He refused and we went back and fourth for 5 minutes until he spoke to his boss to do so. Place is rude as hell.

Not great service by any means they couldve done more

Called early morning for some help moving my car. Sounded like I woke the guy up. He said it would be after lunch when he could come over and asked I call back later. I called back at 11am and he said he would be here between 12:30-1pm. He would call when he was on his way. It is now 6:30pm and still have not received a call. Definitely not very professional just to leave someone hanging like that. Luckily I was able to get a hold of a reliable tow service which was here within 15min of my call. I’ll never call in this company again.

These people operate a shady business. I spoke with the manager of the facility that I was towed from and they were NOT supposed to be towing anyone that day. They also said where I parked was fine because it was not marked with a sign and they were closed that day. So I was allowed to park in that spot. So they illegally towed my vehicle and charged me $200 on Father’s Day no less. They even tried to charge me more money and scratched up my vehicle. All of this was done because I parked in a spot that I was allowed to park in...wow. I feel like I deserve my hard-earned money back. This company is just out to scam people. They came out without being called first. The police showed up and told them to leave while I was trying to get my truck back.

They do a fine job and really reasonable

They arrived less than 10 minutes after I called got me out of the mud in less than five minutes, and gave me a huge break on the tow... they have any future business that I can give them in Murfreesboro, and my recommendation as well...Eathon (wrecker operator) knows his stuff, and is very courteous...

This is a predatory towing company they are unprofessional the owner of the company come and towed my vehicle from the visitor area of my complex after seeing my vehicle the first time he tried then hung up on me and would not answer the phone so I could get my car back they are immoral and prey on lower class people they are -5 stars and untrustworthy

Needed my sons F-250 towed to the shop. They were there when they said they would be and loaded it with ease and professionalism.

My husbands truck broke down on his way home from a late night shift. 2:30am trying to find a 24 hour road side assistance company was not fun. I called about 4 different companies who advertise 24-hour assistance, none of whom would help. I called A-1 and the person on the phone Gabe me the number for the driver and he was there soon after. I truly appreciate him coming and getting our truck home in one peace. No attitude and no fuss. Highly recommend using them in an early morning Crunch or whenever.

Great experience

Its amazing that companies with such poor ethical standards are allowed to stay in business. They cruise around apartment complexes at night trying to find cars without parking stickers in the windows or parked in the wrong spot then tow them two miles and charge $200.00+. They also damaged sons vehicle while they were legally stealing it from his place of residence. This is just one of those legal scams theyre running folks . One thing I hate is a bully. That is all these people are by taking advantage of college kids who are already on a tight budget then holding their vehicles as ransom till they gouge them with an outrageous bill. Please spread the word and help put these crooks out of business. SCAM, SCAM, SCAM

Seriously this is a shop for thieves, they towed my car that was 3.5 miles away and charged me $200 for it. I had a semi-truck w/ trailer attached towed in Bellevue for 38 miles and was only charged $300 for it. These guys are right next to a college and are just getting these kids, just find an actual parking spot; these guys aren’t worth the time or money for anything.

Absolutely awful in every manner in which they handle business. The cars they tow they have a CASH ONLY policy on and their office does not exist, they have pieces of paper pointing you too the repair shop next door to pay for whatever transaction and that office may exist but it is filthy and a mess. The tow man wears his gun on his hip to intimidate anyone he does business with as well. Their towing fees are higher than most and the service you receive afterwards is disrespectful and unprofessional to say the least. Do yourself or your business a favor and dont call this business.

Fast and friendly service. A great company hands down will keep them on speed dial

Ive never talked to someone so rude and unprofessional in my life. I used this company twice back in April to tow my Nissan Altima to the Nissan Dealership across town from my townhome and they charged me 50.00 which was fine. Yesterday I called to get it towed from my house to another house for this morning and he told me 75 for a wayyyyyyyy shorter distance! I reminded him of the first time that I used them and he said in a smart mouth manner that the rate is 75! Then proceeds to tell me that hes the only one working tomorrow. So what!? Thats your freaking job! If you hate working Saturdays find another job! DO NOT USE THIS COMPANY!! VERY UNPROFESSIONAL AMD RUDE! If I could give this 0 stars I would!

Worst services ever will never recommend them to anyoneThe broke my car as they where towing itThey say open at 9 but they never here on timeWorst ppl ever

I just want it to be clear that the people that most of these negative comments are about are no longer employed at our company.

This company needs to be put out of business, not supported. They steal vehicles from legal spots when they HAVENT EVEN BEEN CALLED! Theyre crooks and thieves and are exactly the type of business that you want to avoid business with.

Best wrecker service in town!!! Ask for Arrow

Great place