Very nice and professional service technician. We needed a second opinion and they offer free estimates, they provide reasonable pricing and explain their process in detail. They seem very thorough.They respectably wore a mask and foot coverings. I recommend them for any pest you need eliminated.
It is always a pleasure to have your technician visit. All questions answered and all issue taken care of. Thanks so much for your prompt and professional service.
Clayton is a knowledgeable technician. We have a mole infestation that is driving us crazy with all the holes. He was great with communicating about the moles & explained what Croach would do for treatment. He was friendly and professional. After having the office send over an agreement, Clayton started the initial treatment service. We are pleased how fast we were able to start the eviction of the moles. We have used Croach for many years.
We had Clayton come by today for routine service. Clayton was, as is always the case with Croach technicians, professional, friendly, and fast. Croach found rats in our crawl space a few months ago. They were on top of it ASAP with a full inspection, removal, and cleanup estimates. It was a little pricey but in line with others’ services we heard about from neighbors. All told we get great value and service from Croach.
I have used Croach for years, so Ive obviously been happy with their product(s) and service. Michael L. performed my service today, and he, along with all the other technicians that have serviced my residences, always explain what is going to be done ahead of the beginning of the service, and when finished I am I provided a report on what was seen and an explanation of the treatment. They are attentive to the bug traps in my garage (which does require me to be home so they can have access to the inside of my garage), and replace them. I always get a report on how much rodent bait has been consumed each time. If I need to re-schedule a visit, I need only make a phone call or send them an email requesting a new date. They then get in touch with me later when they have me worked into the schedule.I am happy with the services provided by this company.
We had a bald faced hornets nest bigger than a basketball! Clayton, pest control tech, explained the situation, cost and his game plan since the nest was 25-30 feet under an eaves. The nest was taken down quickly. Service was great and the tech was super friendly!
So far everyone has been great - from the initial set up to all three follow-ups.Today we had CJ out who was very friendly and offered up helpful suggestions for next steps they can provide and a couple of tips besides.Well worth the money to have such great help with our rat problem.
David Saga was here today for our service appointment. We have been trying to find time to shop around to go with a different service as we never feel like we get value for the cost of these services. David’s visit today will make us stay with the company at this point. It is the first time since signing up with Croach that we felt that the technician did an amazing and thorough job. He was also very pleasant and professional. We let him know before he left how much we appreciated the job that he did today. Truly it was the first time that we felt we got our money’s worth on these appointments. Thank you David. We will be requesting you for any future appointments.
Unfortunately we got roaches in our apartment due to neighbors and we were so panicked and so stressed about the situation. Thankfully when I called CROACH they immediately understood and sent someone right away for an inspection, on the same day I called and then the first treatment was only 2 days later ! The treatment was also less expensive than what I imagined, so that was great.CROACH sent me Cassie who is AMAZING, I could not have asked for anyone better. She was completely understanding, explained everything that she would do in detail, and showed up exactly at the time she said she would for every treatment. She was even super sweet to my dog which is always a plus ! CROACH and Cassie were so great to me ! I now don’t even see one of the nasty critters.Thank you Cassie and CROACH !!!
Can’t say enough nice words about our usual technician Ken C! Always friendly and professional! Even nice to our pups! Ken does an excellent job explaining what he does and only using the essential oil based product that we have requested. And Ken is very consistent! This means so much to us! Thanks Ken! Keep up the awesome work!
I have used Crouch for approximately 7 years through there quarterly maintenance program. What’s nice about the program is when you have random issues (hornet nest/ mice etc) they come out at no charge which is great. They always go above the call of duty. Good communication and service. I was out of town yesterday, but had asked for an emergency visit for an angry in ground wasp nest on Thursday and boom Clayton showed up took care of the nest plus did my quarterly!
They were great... on time, very professional - friendly - dog friendly - treated the interior and exterior quickly and efficiently. Better price and service than the national Pest Control services.. already referred them to my neighbors.. Matt
The technician C.J. is outgoing and friendly and conveys an air of knowing his profession. After a quick glance over of our house, he spotted a wasp nest underneath the eve at the roof peak; how he saw that is beyond me. He immediately took it down and from then on, I knew he was good!
Great initial service by David Saba to treat a mole invasion on our property!! David provided a thorough explanation of the mole treatment and what to expect with each service. While I know there are no guarantees, I’m confident that David and Croach Pest Control can resolve our issue.
Angel with Croach arrived at my house on time with a great professional additude and investigated my rodent problem. He wrote me a quote and I had a service team out the next week to resolve my issues. He followed up with me the next week with a quality control and informed me of progress. The issues were resolved quickly. Thanks for the excellent service, Angel if I have a need for your services I will definitely give Croach a call.Sincerely a happy customer
Great service. Arrived on time for analysis on crawl space bid. Explanation was through and bid was lower than other bids. Team Arrived on time to do the crawl space work. They did a great job. Would highly recommend this company.
Very happy with the service provided by a Croach. Technician David did a fabulous job, was informative, professional and friendly. I highly recommend working with Croach.
The technician Brennan answered all my questions about the sprays and checked the crawlspace for me. Great service
Been using this company for about 10 years now. Always professional and great service. When new bug activity showed up they were quick to come out and CJ was very helpful in taking care of the issue and answering all my questions.
We’ve been with Croach for many years and always had a good experience. This time we had a specific wasp nest - very high to reach!- to be removed in between our regular service schedule. CJ was our technician on Friday and he did a fast and accurate job, answered my questions - and some of my curious kids’ Q as well :) - gave extra info about the wasps and double checked for more wasp activity around the house just in case...Thank you!
Weve used Croach for several years and out bug problems dont exist. When nearby construction led to a rise in spider activity, Croach was able to resolve it easily. Claytons been out a couple times, and hes always professional and thorough.
Excellent, excellent service!! Thank you! The inside staff was able to get someone out to me for an evaluation the next day, as I was leaving on a two week vacation but needed these crawly-critters gone, pronto!The tech, David, was prompt, thorough and explained everything that needed to be done and then that was done! With all the choices out there I am very glad that I chose Croach!
Levon was our service tech today. He introduced himself at the door and described specifically what he would do. I saw him sweeping spider webs and applying insecticide around the house’s perimeter. We spoke again when his work was done. I was impressed by his politeness and professionalism. I have had the same experience with other service techs from a Croach. I recommend this company
CJ came out today to work on our hornets nest issue and was great! He was professional and super quick! We are very happy!
Coach does a great job for us at our downtown building. We are more than satisfied with their excellent service!
All interactions with Clayton have been professional and positive. Kudos to Croach for employing a very honest and trustworthy individual!
David serviced our house today for the standard bug control stuff. He was very personable and professional, and very thorough as well. I appreciate that he took the time to also check conditions in our crawl space, let me know what he found (evidence of rodents), and made recommendations for further inspection. The company was very responsive and quickly contacted us to schedule the crawl space inspection as well as an inspection of the attic, which I had requested since we hear bees (or wasps ??) in there every summer.
Michael has a wealth of knowledge regarding spiders. He is professional and efficient. Great service!!!
Our technician David was incredibly professional and thorough. Extremely happy with the service we got from him. While the service is always good, David was by far the best technician we have ever had.
David from Croach was professional, funny, answered every question and did a thorough job around our home, shed, cottage, garage and crawl space. We highly recommend Croach! Weve used them for more than a decade at two different houses and are very pleased. (WWe actually let the service lapse when we moved to a different home. The new (actually older home) had a rodent problem and flies. Croach had the problem solved in one visit and followup. Now, were back to regular maintenance and pleased with the monthly service.
The Croach crew removed the rodent soiled insulation from our attic, basement and walk-in closet, performed a sanitization and installed new insulation. They were on time, quick and professional in every regard. All-in-all it was a very smooth operation. Thanks.
I was on the verge of dropping my Croach service after mice kept getting into my garage, despite regular technician visits. After speaking with customer service, they set up an appointment with their specialist, Dylan Ritchie. He came, analyzed all the spots and potential entry points for mice, then he sealed them with wire and caulking. He even replaced my traps. Because of Dylan using his expertise to identify specific trouble spots, I’m still a Croach customer. Overall it shows the company will do its best to address the issue. Thanks much.
As usual, the Croach technician was on time and performed a thorough inspection and pest control. They have been an excellent pest control facility and the people there are a pleasure to work with. We received the 8 insect traps we requested for the garage, which has been very useful. We do plan on moving to southern Washington in the near future and hope that the area we move to is an area that is serviced by a Croach facility. We would love to continue using them.
Eli is very friendly and professional. He is thorough and solved our ant and wasp problem. Since we live by a greenbelt, we saw occasional rodents however since our service, we havent had a problem.
Inspector was first class and did an excellent job.The crew that came to do the initial crawl service was mixed. On one hand, they volunteered to screen over some extra holes around the deck that were not in the original quote.On the other hand though, they tracked some visible dirt on the carpet in the closet where the crawl space access is, that I needed to vacuum up, and they left all of my patio furniture all pushed out of the way where they needed space to install the screens. Both of these I see as somewhat unprofessional.
Michael is awesome! He has been taking care of the house for years now, highly recommended!
Angel was our technician and was a outstanding employee and was very precise and knowledgeable of his profession... would use again !nd recommend him to others.
CJ was thorough in his explanation of what today’s service entailed. I have found the Croach service people to be very professional.
Our service tech Clayton is always very courteous and thorough. We appreciate the service we receive.
CJ came out to do our bug spray and was very kind and considerate, very accommodating to giving me a call on his way over to give me time to get the dogs and baby out of the house. A bonus, he loves dogs! Even mine who bark at him the whole time. Thanks CJ!
CJ was my guy and did an awesome job. He was responsive to my special requests regarding our dogs and the gates as well as special attention to the mass of spiders we seem to have. Definitely recommend him and Croach. Thank you CJ!
Dylan and his team had done an amazing job at our place. Theyre quick, responsive, super nice and professional. Dylan know I am on tight time frame with my property. He went above and beyond to get the job done under a week.. Installed another sump pump, air out the crawl space, and redo the crawl space. Our crawl space is not much room, I mean you literally need to be crawling to get things done there. I highly recommend any of my friends or neighbors to use them. Also, if you call them with any questions..... someone will answer the phone. Not a robot! Theyre amazing!!! Dylan is amazing! Thank you so much.
Trevor did a great job. No more spider webs outside! He was punctual and friendly.
Long time client of Michael and hes always been very professional, friendly and knowledgable. Michael has often gone beyond expectations to make sure our home and family is kept safe from pests.
This morning my son was playing on a retaining wall in our backyard and discovered a brand new yellow jacket nest, getting stung 7-10 times before he managed to get away from them.While my mom was checking my son over and dosing him with Benadryl, I called Croach and asked them to deliver sweet justice. Clayton came over in less than an hour and waded into a swarm of still-angry yellow jackets to located and neutralize the nest. That alone makes Clayton and team awesome, but Ive got more!We ended up taking my son to the pediatrician so they could check him out, and in our haste we left the garage door wide open. Clayton texted me to ask if I wanted it closed, and to ask how my son was doing.This isnt just a good pest control company, these are good people!
It was the first time meeting our service tech Clayton today. He was very friendly, professional and did a fantastic job.
David and his sidekick newbie came out for our initial service and were fantastic! They explained the service and process along with the fees and billing. They also explained step-by-step what they were going to do during their service. Once they were finished, they went over the details once more and told us what to expect on our next service date.They were both respectful, friendly, funny, and they both deserve high fives and a tasty adult beverage of their choice. :)
We have used Croach for several years now. They are always friendly and on time. CJ is knowledgeable and helpful and talks us through what hes doing.
Very professional service! Polite, answered all my questions and readily addressed our issues of spiders and rodents in crawl space.We also used Croach to rehab our crawl space. They arrived on time and did an excellent job!Ive had a number of contractors do various work for us at our homes. Most, give you a timeline and then throw it out after you sign the contract. Croach is the exception. After half a dozen years of service at two homes and a major rehab of our homes crawl space now, they met every expectation.
I really appreciate the fast response time and way the technicians take what they do seriously and are always professional. I especially appreciate our technician, David Saga, who has explain what he was doing, what he found and what steps should be taken next.It gave me the ability to match up the value of what I am paying with what I am getting for in the monthly service fee. It also gave me peace of mind that hard to reach spaces in our house were being inspected and that anything that needed to be fixed or taken care of was on track for being serviced! No surprises or lurking issues down the road!Thank you David and Croach !
Eli was very helpful in giving me the information I needed to know about the treatment he was doing at my house!
Always very happy with Croach Service. They did a complimentary return service to spray for spiders. The technician Christopher Burkhalter was very thorough, professional and friendly. Thank you Croach!
David S from Croach has provided the initial service and routine service for our house. He is always friendly and professional, addresses any concerns and explains what he is about to do. I appreciate his thoroughness in checking the crawl space and consideration of kids and pets when placing traps and bait stations. We have used Croach for many years in 2 different locations and we have been happy with the consistent service.
Always excellent service! I requested an additional service day in between my usual appointments due to an increase in spiders inside my home. Croach worked with me to find a time that fit my busy schedule and sent a very kind technician to treat the problem areas at no additional cost. Croach has my highest recommendation!
Cassie was very thorough in the crawl space assessment of my home. She also took pictures to demonstrate/support her assessment. Cassie was also very professional yet friendly. So glad we have Croach! Thank you!
David Saga is a very competent professional. We highly recommend his service.
Coach has done a great job of pest control and their technicians are always very professional and helpful.
Out technician CJ is Awesome!!! He is very friendly, a wealth of knowledge and does a thorough job!!! We could not be happier!!!
Clayton was so professional and thorough and made sure to address any areas of concern.
Kenneth Craig is our technician, and he is wonderful. He communicates clearly, very friendly, and he does a thorough job. We are so lucky to have him as our guy.
Bi-monthly service. Chris was polite and personable. He did a great job.
Josh W. and all the Croach technicians are always punctual, professional and quick. They are knowledgeable and eager to share information to help me maintain a pest free home. I appreciate their friendly and honest demeanor. I highly recommend them.
Cassie is really helpful, professional and so nice to communicate. Can not tell how quickly and accurately she found the small, well hided hole underneath the outside floor. She is always on time for every service, and smart to come up with solution for our unusual rodent issue. Also want to thank David for his great help on handling the dead rat !
Michael with Croach has been our technician for over a year and has done a fantastic job. Our home is older so we have a variety of unexpected “visitors” throughout the year. Initially rodents, but every so often sugar ants and stink bugs! He does a thorough job both inside and outside of our home, and also goes over treatment and prevention plans very clearly. We are grateful for Michael and the service he provides!
Michael is the BEST technician. Extremely courteous, professional, and has great attention to detail. We have been very happy with Croach’s service since we have had Michael as our regular technician. We would give him 10 stars if it was an option. Thank you Michael, we appreciate you!!
CJ was great with my service and double checked the gate to ensure my dogs couldn’t get out. Thank you, CJ!
Josh was awesome. The service was quick and professional, and he answered any questions I had. Ive been using Croach for a while now. I see fewer pests than before. The glue traps that they put in the garage always fill up by the time the next service comes up, so theyre definitely doing their job.
Chris was very professional and thorough in our regular service and additional inspection in crawl space for rodents. He explained everything and was very friendly. Thanks for your awesome services!
CJ did a great job, walked me through exactly what he was going to do. Explained the issues with the Wasp nests. Gave some great advice related to keeping areas clean etc. Overall very pleased with the work today. CJ was a very pleasant and professional and will be customer for the foreseeable future.
Joshua was GREAT! He did the inside of the house, just as I asked and then did a really good job with the eves outside. He was thoughtful and thorough. I am very happy with Croach.
Ive been using Coach for a number of years but recently I needed to have someone inspect my attic due to a weird noise. Coach sent Dylan out and he was awesome. I was on a work call and he offered to walk my dog while I finished. That was so helpful. Its that kind of extra stuff that makes this a good company to choose.
Eli did a fine job today. He was most pleasant and vey thorough. Great Job!
10/10 highly recommend! Josh from Croach has provided the initial service and routine service for our house. He is professional and courteous. I appreciate his thoroughness in checking the crawl space.
After a few bad experiences with other companies, I Finally found a pest control company I want to stick with! Mason is the technician I have had the pleasure of dealing with. He is very knowledgeable, and seems to be highly experienced in this field. He always has the awnsers to my questions, AWESOME personality and people skills. If you contact this company for a service, be sure to ask for Mason! I promise you wont be disappointed!
CJ is professional, attentive, thorough and has great customer interpersonal skills. Thank you.
Regular preventative treatment. Arrived on time, explained what he found and what his treatments were and why they were used. He was thorough and quick. Weve used Croach for five years and have only had wasps, which were quickly dispatched.
Service has been great and we’ve noticed a dramatic decrease in the number of bugs we see!Josh was very friendly and personable, and did a very thorough job. We look forward to continued service!
We continue to receive excellent service from Croach. David Saga was incredibly professional and knowledgeable. He really looked after the care of our home and its obvious he cares about his profession. Thank you David!
My technician Michael has done pest control for my mother for years, and now hes helping me. As a first time homeowner, I was pleased with how efficiently he worked and how he explained everything. I will update this review in a few months after the carpenter ant treatment has had time to produce results.
I had crouch come out and do a service on my house. They were very professional and knowledgeable. And a fair price. I recommend.
Chris did a good job for us and was very helpful treating our home for ants.
Mason is highly professional - going as far to let me know he is minutes away. He performs a thorough job and is kind enough to ask if I’d like our gate shut at the end of our driveway when he leaves. He provides GREAT customer service!
Josh did our bi-monthly service and he was very thorough. We tend to get a lot of wasp activity and he spent some extra time checking things out. It is worth the money to have a service that provides peace of mind.
Love this company! Mason always goes above and beyond when he does my service. He always ensures to let me know his findings and always asks if I have questions about the treatments. I feel he takes his duty to a step higher than any of the other technicians I’ve encountered. Thanks for being a rockstar, Mason!
I used there service to do a quick rodent inspection/prevention. The gentleman, Ken Craig, that stopped by was friendly and professional. He was able to get his job finished and have a pleasant conversation about what he was doing. Gave me a break down of all the items he used in and around the home.
I had Angel come to my house to do an inspection and I didn’t have any idea of how extensive the problem was. He was great and took the time to find where all the problem areas were. He took at least to hours doing the inspection and afterwards, he gave us a full report with pictures of the problems. I would definitely recommend Angel as an inspector. He was very personable and professional.
David Saga, serviced my home was very friendly and thorough he checked my crawl space and went into my attic to inspect it nothing others never did he also filled all the black box station’s, he sprayed around the entire house and eaves and windows. While he was inside checking the attic he heard my smoke detector dinging needing a new battery he asked about it and I told him it had been going off for a week because the ceiling was to high for me to get to as a senior so he brought in his latter and replaced the battery. A big thank you to David and croach ..
Good business to deal with here. Talked with David Saga about rodent problems and ants around my house, the way he took the time to explain what they can do and offered a quick look to see where the problem could be coming from. Any other person would of just blown me off cause theyre not on the clock. Thanks David for doing that if I had 4 thumbs it b pointing straight up. Good job Croach u guys have great employees
Mason arrived this morning to do my quarterly service with a polite, professional text greeting. He was prompt, thorough, and even went through my garage to replace all the traps. I appreciate his service and his time, and am glad I use Croach.
I have been having trouble with rodents in my attic and despite our best efforts they have been smart to avoid everything we throw at them. Dylan has been very very responsive and knowledgeable during this stressful process and discovered the last entry/exit they have been using. The office staff has been kind and willing to get someone out here in a timely manner and Dylan is a great craftsman. He has built a new door for my crawl space and today he and Eli filled in a gap between my gutter and roof to prevent any more of those pesky jerks from chewing a hole to my attic. They were both timely and professional, and if you ever get those two on your service count yourself lucky! Id recommend this company
Michael Larson is very professional and knowledgeable. He has been punctual and very helpful in answering my questions and giving his professional advice. I definitely recommend this company and Michael for your pest-control needs!
Used them to redo our crawl space and keep our home safe from spiders. Very happy with the reno work and havent seen a spider inside since they started treating my home. Very prompt service whenever I call and always make me feel valued as a customer ^-^
Josh was super thorough in checking and cleaning up all the webs and looking for pests. He was friendly and chatted with the kids too! I appreciate they can call in advance when you ask so you can be ready in case you have questions. They are very quick to respond to emails and phone calls with any questions. Thank you!
I wish I had a chance to talk with you because I now have sugar ants in the house.
The technician was personable, competent and efficient. What more could you ask for in a service person?
They told me I had to get all my insulation replaced because it was full of mouse feces. Had another company come out and they said that maybe 1/3 of it needed to be replaced and all the other insulation was untouched by rodents. I dont appreciate being lied to in order to pay more for something I dont need.
Josh came today and was excellent! Came on time, wore a mask, and performed high quality service which will ensure that my home continues to be pest free. Ive been using Croach for a few years now and its because of them that my house has been pest free all of these years!
Cassie helped me with my cockroach problem. She was great! They professional and through. Overall, I received excellent service. I would highly recommend.
Very happy to respond to additional visit requests. On time friendly and able to answer all my questions