Today was the first time I was home to actually witness a service being supposedly performed. The service agent completed two services; mosquito control and quarterly pest control. He performed this service in about 5 minutes and left, while I was given the bill for $250.60 for what I feel was a horrible trade off. I called and complained a few weeks back about our pest servicing, was promised a service agent would be out soon, it took two weeks to get a garbage service once again and a huge bill. The funny thing is supposedly the agent did two services at my house but only used one back pack of chemical. So I feel lied to and cheated by Washington tree and lawn care service, I don’t recommend any use their service. This is also the first I’ve ever left a review for a company but this much deserved. I made the immediate decision to terminate all of there services because I no longer want to feel a customer that’s been sold a bunch of lies. Guess the focus of companies is no longer on the customer and all they really care about is stealing more from our wallets and purses.

I asked the service provider to deal with a specific weed in my lawn, and they didnt!I got a note on my bill lawn looks great which it doesnt. Service is also spotty at best.

TLDR: Gets the job done but poor quality.I just needed a one time lawn core aeration done but it dragged on for about 2 weeks after I called to schedule and prepaid. I was told that my lawn would be done the next time they would be in the neighborhood (which was supposed to be a few days). Turns out that I had to call twice asking why my lawn wasnt serviced yet--and I kept getting responses like Ill take note and it will be soon. I specifically called to schedule a date because I was timing the aeration to be performed not long after mowing. I was also told that Id receive a phone call the day before the service. But I got nothing. :(You have an option to prepay before the service is performed and you have an option to be notified when you are home or just have it done with no communication.The day the core aeration was performed, I walked out to observe the work and was very disappointed. I think only 1/4 of my lawn actually got aerated. The spikes didnt penetrate deep enough into the soil. So I only saw a few grass plugs scattered here and there in my lawn. I would think that something like this would be obvious to the operator and that they would do another pass through but my security camera just shows only one quick pass through and no quality check.Im all for giving these guys a second chance but if I get the same results, I will just have to look elsewhere.

This company is the best out. Posting 2 pics of my upper and lower yard after they treated it. Very happy. Thank you guys.

We have the RING security system. It can see over 90 feet (approx.) of viewing - during daylight hours - clarity to see their truck come in & leave.Yesterday, our FIRST spraying fruit trees service for 2021, from the Washington Tree & Lawn Service. A guy was here to spray. Making a long story short - he DID NOT spray. We walked around to all our fruit trees to smell and feel the branches for spray ... no spray - unreal !The Washington Tree & Lawn Service guy hung the bill on our front gate, sat in his truck and then left - he was at our home 10 minutes, according to our RING video.We cancelled our Washington Tree & Lawn Service -that we have had for over 8 years. No trust - now.

I have been a customer of this company for many years and now, I am at the end of my rope. This is not the first time that they have called me to let me know that my lawn maintenance was scheduled for later in the week, and not shown up! Prior, it was just a no show, no call, and I had to call to track down the technician. When he finally showed after multiple calls, he said he had run out of treatment solution on his truck, so would have to reschedule again. Last week I was called to say the treatment was going to be on Thursday, so please have lawn mowed prior. Ok, well, I changed things around so that would happen, changed up my sprinkling system to accommodate this, etc. Again, no show. No call. I called the technician and he called me back saying when he came by at 2:30, the lawn had not be mowed. WRONG!! I had it mowed by 10:30 am. So, said hed be here today, 8 days later, I had talked to someone earlier in the week that said I was on the schedule. Today, I just called to confirm that he would be coming,, and, surprise, we werent even on the schedule. Unfortunately, I had done a prepaid amount that covered the whole year. Im thinking that with how they run their business, I will be fighting to get my remainder of my money back when I cancel service. BEWARE!!!

The guy doing 140th Fire Trail was high 3/17/21

Washington Tree & Lawn Care offers wonderful products for our garden, and provides excellent, trouble-free service. We are on several of their regular maintenance programs for two residences, and things always happen painlessly. They are very responsive to customers and very reliable.A really well run company. We would not hesitate to use them for any service they offer.

We were having a BIG clover problem! After the 1st treatment we saw amazing results. Happy to have grass back and to not have to deal with timing fertilization etc.. The guys have been good communicators and very friendly.

Washington Tree & Lawn has made our lawn look healthy and beautiful. The person who does the applications always lets us know when he comes, which I appreciate. We couldn’t be more pleased!

One of my favorite service providers for home care. the treatments have kept my yard growing healthy and beautiful, and to have WTLC come through saves me so much time. I cant do this service myself for less. Thank you! highly recommend for those in the service area.

This outfit is a complete cluster, avoid them at all cost. Called in August to inquire on a one time aeration service. Was told they dont do it till the end of September or early October. Called in early September spoke to another lady who said no thats not right they can schedule it that week. I asked if they could wait another week and do it the week of the 17th. She said yes.Called Wednesday of that week to see when they are coming and I wasnt even on their schedule that week. They then scheduled it for Wednesday the following week. Wednesday comes and no one shows up. Get a call at 5:30pm, sorry we were too busy and couldnt do your job, dont know when well be in your area again but well give you a call before we come out to do your yard. Are you kidding me? He said that with a straight face. Stay far away from them, you cant believe what they say they will do.I have topsoil arriving tomorrow and reseeding on Friday. Id already delayed it a week for their screw up last week. So Frustrating when a company cant do what they promise. But then again, Im just a small customer to them, they dont care. No excuse!Update: They did get in contact with me after I posted some negative reviews and sent someone out to make it right. I appreciate the follow up on their part.

We couldnt rate this service any higher. When someone treats your home like its their own, you cant beat it. The moss from our roof was removed and a treatment applied - no mess left behind.

The first technicians who came out to talk to me about my yard and specifically the rhodies and fruit trees was very knowledgeable. He helped me choose what was worth spending money on and what was not.

So easy to talk to! Even when I asked about services they dont provide, they had advice and referrals.Great initial customer service.Will update after I meet Dave :)

Simply the best pizza around. The Brooklyn Bridge and the Pagliaccio salad are the bomb!

Weve been customers for around 5 years. The past two of which the quality has gone down, which is disappointing since we were VERY happy at first.Customer service has gone down, and missed appointments have been common. We canceled our service recently. Hopefully their service gets better, but right now its not worth the hassle.

If you want a straight forward, honest and intelligent answer this is the company to call.

Directly had couple random people tell me they are not good with keeping scheduled appointment or just not showing up. Also drivers need to realize the company blogo and number is on the side.

We have used Washington Tree and Lawn Care for several years and have been very satisfied, our lawn has never looked so good!

Friendly and Professional! Always on time! I would highly recommend Washington Tree and Lawn Care to anyone!

Professional all the way around. Great service and customer service oriented. Ill be using Washington Tree and Lawn Care for quite a bit more next season.

We have been using Washington Tree and Lawn Service for at least 10 years. We use the tree spraying service and have always appreciated the polite and prompt service.

My yard is green and beautiful and we can’t say enough great things about Washington Tre and Lawn Care. They always call to let me know when they will be out, and if I call with a question if they don’t have the answer they have a manager call me back that day.They get 5 Starts from us!

Service is good, but you never know when theyre going to show up. They have labor shortage problems like lots of other businesses, so some planned service might get skipped.

Friendly service. Have used them if and on as needed over the years.

Worst company. Do not do business with them. I caught the guy on my camera today skipping half the yard.Again stay away. I am dealing with them now and am asking for a refund for all previous services.

These folks caused damages to my neighbors property twice when they sprayed our trees. They keep calling me and making an appointment for spraying then call back and cancel. Receptionist says manager cancels and will not service us without talking to neighbors first.I request manager to call me no return calls.Horrible ! Excuses...need I say anymore

Good work, fair rates.

Needed a few trees trimmed and 1 dead removal. Excellent service.

One of your trucks, number J562, just cut in line in front of us to board the Telaquah Ferry at 2:10 pm on May 19, 2019.

Good work a little expensive

Good trees

Beautiful

Tree and lawn care.

OK