Excellent jeweler with superb customer service. Mariana was extremely helpful in guiding me to make a well-informed decision.
A Morristown institution! This jewelry store has been in town for over fifty years. There is a wide selection of jewelry, they have more modern pieces as well as vintage. They offer jewelry repair and appraisal services. The salespeople are terrific, we worked with Lori today who helped my wife chose a necklace. Lori was friendly, professional, and made my wife feel very comfortable. Not a ton of options for men (i.e. limited selection of cufflinks and mens watches, etc.) but many, many options for women. Highly recommend this place.
I want to thank Mariana for all her help and patience while we created a custom eternity band to celebrate my 10 yr anniversary. She helped me evaluate what width band would work with my existing eng ring and wedding band and she helped me consider which ring size I should be, as I have had issues with my ring sizing in the past. She patiently met with me during 3 different visits, while also entertaining my 2 daughters and giving them a cute gift during one of our visits. Mariana was excellent and I am BEYOND happy with my ring! Thank you!
We decided to have an impromptu wedding in May, with a whole two days for planning, and the staff at Braunschweiger was beyond helpful. After being turned down by a couple of other jewelers they procured two beautiful wedding bands for us. My now husband came with the wrong measurements and they were able to do a same-day resize. They were understanding, kind and so professional! We were so grateful and would definitely recommend them to everyone, top service and quality products!Thank you again to the staff for going above and beyond for us!
My friendly salesperson, who was knowledgeable in her craft, was excellent. I have purchased several items here before and have been very pleased with all of them. I trust them and would recommend them to others.
Awesome personal service at a great price. Updated some vintage watches to some contemporary designs. Perfect!
I went in to design Anniversary bands that brought lots of meaning to our marriage! I worked with Lorie throughout with some initially from Maryanna! All are fantastic. It took several steps but in the end we have two amazing bands that we love. And I can say that I designed them!! So whether you want to pick an item from their collections or design a bit, I highly recommend this jeweler!!! Trustworthy and reasonable prices.
I went to Braunschweiger to buy an engagement ring for my now fiancée. I needed something very specific and I needed it very soon. Mary and Mariana were consummate professionals and worked so effectively and quickly that I could not believe how easy the process was. They were on top of it all, had answers and solutions for everything, and were attentive and friendly. The ring looked incredible in the end, and it was exactly what I needed and was ready exactly when I needed it. My fiancée loved it. If you need a jeweler for any reason, you need to go here.Thank you!
I made a purchase of 2 items through the Braunschweiger website. The following day John called to apologize and told me that one of the items I had selected had already been sold ( the website was delayed in updating).He then sent me several photos of similar items that might be suitable replacements. I selected the replacement and John completed my order and gave a nice discount on each of the items in my order!I have always enjoyed shopping in the New Providence store and I am so happy to see that since moving to California I can still experience ths Braunschweiger service shopping on line!
Great Customer Service…all that you can ask for!
I broke the stem on my automatic watch, they where able to repair the watch very quickly at a reasonable price. I will definitely be returning.
Superlative Service and Selection from Mariana and the entire staff plus the peace of mind knowing you are dealing with a Firm of the highest integrity.
Wonderful experience at Braunschweiger Jewelers from start to finish. I brought in family heirlooms to be repaired and they did a beautiful job at a very reasonable rate. The staff couldn’t be nicer or more professional. I would definitely recommend Braunschweiger to anyone looking for a quality jeweler.
I was a loyal customer for over 30+ years.......will never return....IMHO.... So sad to see the Integrity & Trust...that the Braunschweiger name once stood for get lost as the baton gets passed onto the next generation.Too many friends/customers have told me they have left......for so many reasons......mistakes....how they were treated....simply how its not the same store.....😢😢A tradition lost
I recently visited Braunschweiger to have my engagement stone reset from a solitaire to a twisted band with diamonds and sapphires. I had a pretty good idea of what I was looking for just needed to decide on the details and execute it. Johnny was fabulous at selecting samples and options for me to review as well as staying in contact with me throughout the process. The finished product is gorgeous and I love how my stone was set.The Braunschweiger team knocked it out the park, highly recommend for any and all jewelry, timepiece needs!
Thank you so much Lorie for helping me turn my grandmother’s watch into a beautiful necklace. I am so happy with the service, staff and the results. It is always a pleasure to walk into the store. There is always a warm greeting and a kind smile.
Braunschweiger is the best! I love working with Melissa to find beautiful pieces of jewelry for my wife.
I cant say enough about Mariana DoCarmo at Braunschweiger Jeweler in Morristown. I brought her my mothers engagement ring for her to create a solitaire necklace for my daughter. She understood the emotional connection I had to my departed mothers ring and treated both me and the ring with kid gloves. The photograph does not do this lovely, cherished piece justice.
I received a hand me down engagement ring and I brought it to Braunschweiger’s for a temporary fix, until I was ready to get a whole new setting. It was was in rough shape from years of wear, bad repairs, and resizing. The biggest eye sore was a repair that used copper to replace 2 prongs ( it’s a platinum ring ). I was told that it could be resized and the center stone could be secured. I did not expect to pick my ring up to find it looking brand new with absolutely no discoloration. I am beyond happy with the amazing work they did, and literally have no need for a new setting now.
Lorie was great! She provided exceptional customer service and gave great advice to help me design my necklace. Everyone at Braunschweiger is very helpful and friendly.
I always trust Braunschweiger Jewelers in Morristown or in New Providence. Recent trip was for a watch battery. I count on them for all my jewelry needs.
Thank you Braunschweiger and Mariana for working with me to make sure I had a great ‘placeholder’ gift for my daughter Xmas morning and then quickly sourcing the exact style she wanted. Appreciate the flexibility and great service!
Thank you so much to Mary for helping Kristen and I to pick out diamond earrings today. She showed us several pairs and styles and we are very happy with the ones we choose. The store is so beautiful and Mary is a pleasure to deal with.
We shop there specifically to work with Mary, we have been her customer for many years. She is the best and always hand picks my daughters jewelry, thank you Mary!
Met with Laurie. She was very helpful. Showed me a number items all similar to what I was searching for. Will continue to come back for my jewelry needs.
I went to Braunschweigers with my dad as a child to get his watch batteries replaced. This was always the place to go to feel special. Today they did not disappoint. I purchased a simple and subtle estate jewelry piece during their flash sale (today only). I also found a beautiful bohemian garnet flower pendant and chain for less than $80.00 for my sisters birthday. You leave this place feeling like you found just the right piece for the occasion, along with finding something for yourself. You are always greeted with professionalism and care. Im so happy for this business surviving so many years and serving the community as long as it has. I wish them more longevity and success!
My grandmother had been going here for years and now it is my go to for all Jewelery needs. Mariana was excellent on site and throughout the process of having my custom pieces made and able to work with my budget all with grace and such hospitality and warmth! I would absolutely recommend Braunschweiger to anyone who needs a jeweler for life.
Great Place. today I took in my watch for repair. The watch has a life time warranty but you have to send it in, insure it, etc. So I tried Braunschweigers today. They fixed it in 5 minutes and would not charge me for it. We have purchased all my wifes diamonds there and would not got anywhere else.
I had an incident last week & my watch broke in half! I went to the store (my dad bought the watch there 20+ years ago), hoping they could repair it and not have to send it to NYC. (They had never seen this happen to a watch before). They were so helpful & understood the sentimental value the watch has for me, which I appreciated. Yesterday they called and said the repair was done & the watch was ready ! Bonus that the repair cost was so moderate! These people are fantastic!
Braunschweiger Jewelers is the best jewelers in Morris County bar none. The store is attractive, the selection of jewelry superb & their staff is exceptional. Lorie is a favorite. She is knowledgeable, professional, friendly & helpful. She is a major reason why I have continued to be a loyal customer for so very long. Braunschweiger Jewelers is the answer to all of your jewelry needs from purchasing to repair.
Always a friendly place! The service and high quality jewelry is worth coming back! Support local businesses!
Outstanding craftsmanship, customer service, and value...the perfect destination for special holiday gifts.
I want to give a huge shoutout to Brian as he went above and beyond today delivering my fathers class ring that he had work done to before quarantine and was anxious to get it back. Brian was so pleasant and had absolutely no trouble delivering it himself. Now thats excellent customer service!! No wonder Braunschweiger Jewelers have been in business for so many years. Thank you so much Brian. It meant a lot❤️
Always top notch service and best quality merchandise!
Excellent quality and service. Interesting and varied selection. Always new items. Very accommodating and honest.
Lovely service and friendly staff! Thanks.
I really like this store. My watch needed service and Greg took care of it very capably and for a reasonable price. I was impressed because I know he treated me very fairly.....Thanks for providing great service Braunschweiger and Greg!
The whole staff is so nice and welcoming. I had to get my necklace fixed before going back to college and they had it all done in 20 minutes for a reasonable price. Highly recommend!
Braunschweigers is by far the BEST jewelers out there!!! They are willing to help you, work with you and basically create anything you want! They helped my fiancé and I with my engagement ring and created a beautiful necklace and earrings for my mother! Mary and Mariana are EXTREMELY helpful, attentive, efficient and professional. They work with you; theyre not pushy and try to find/create exactly what you are looking for. Its safe to say, we will never go anywhere else. They definitely have our trust and future business!
Ive been a customer here for 42 years. They are just as nice and capable today as they were so many years ago. Love to do business with Mary Cullen (and all others as well), as she makes the process so easy and comfortable. A real gem in Morristown.
Great customer service.
I’ve used Braunschweiger for years and would never go to another jeweler!
Just met with Mary today; this was our second trip to Braunschweiger. Like when we shopped for my husbands wedding band, they were super helpful, kind, and honest. This time around, I came in with my wedding band, which I was purchased out-of-state and was missing a gem. Mary and the team reviewed the ring and came back with a few different options, and a recommendation. Needless to day, we will be purchasing all of our jewelry from Braunschweiger moving forward.
Mary is the best!!!! I went in to have a special necklace fixed thinking it would be days before Id be able to get it back. Mary fixed it in like five minutes....shes amazing!!! I will only go to Braunschweiger Jewelers from now on!!!
Great and friendly service. One of the most reliable and helpful jewelry stores in the area. A place you can definitely trust and know that they will give you the time you need to be informed and know what you’re getting.
Great customer service and quick turn around time on the sizing of my ring.
I have been in the store multiple times now and the customer service experience has been of the highest quality on both occasions. Everyone I have interacted with has been courteous and professional, I cannot recommend enough.
Had the most wonderful experience with Mariana at Branschweiger Jewelers! I have had many issues in the past of not being able to get a ring that properly fit my fingers (I have thin fingers and large knuckles so its difficult to get a good fit) but Mariana quickly helped figure out ways to design me a custom ring that would fit me perfectly without dealing with it constantly spinning like all my previous rings have. We received exceptionally friendly, knowledgeable, and fast service from Mariana and everyone else in the store. Had a wonderful experience, and got a fantastic ring!
Extraordinary and remarkable customer service, for repairs and great selection of quality jewelry at different price points. The only place I go for all of my jewelry needs.
Great experience and took very good care of me. As some have said they arent elitist... I admit I walked in wearing gym clothes and was greeted with a smile and happy attitude.
I have been going to Braunschweigers for many years to have my jewelry cleaned and watches repaired. Excellent customer service and they make you feel comfortable being there. No elitist personalities as you may find in other fancy jewelry stores. Nice people!
A wonderful experience, professional, courteous and quick!
Excellent service and selection. Very nice personal touch. Great local jeweler
I stopped in the New Providence location today to see if they could help me untangle a silver chain and transfer the diamond from my broken chain necklace to a new one. Within minutes, my necklace came out from the back of the store looking brand new! They not only untangled the chain for me and added the diamond to it, but they cleaned it as well. And the best part? They didnt charge me a cent. Unbelievable. I think the associates name was Brian and he could not have been nicer or more professional to deal with. I am very grateful and HIGHLY recommend this jeweler to anyone looking for beautiful pieces or service for their beautiful pieces!
Superb customer experience in something as little as having my watch battery replaced. Thanks Melissa!
The nicest people and the best jewelry & service anywhere! Awesome jewelers doing the design and repair work, all around they are tops!
Service dept is great. Thanks so much Mary!
Great jewelry store. Professional, knowledgable and friendly staff.
Our first and foremost go to jewely store! Melissa is awesome!
Great customer service!
Years ago Braunschweiger lost a 1-2 ct very nice color Burma ruby I had submitted for setting and offered a very much inferior stone as compensation. I suspect one of the jewelers stole my ruby but I cant prove it.
Very good service for all your needs, have bought a simple chain, battery for my watch and a pendant ... every time a great experience. Thanks .
Everyone is so helpful and patient!
Great service and professional watch repairs.
Wonderful repair and service; selection of designer silver is very good but not a large selection of other merchandise
If youre looking to sell scrap gold I would highly suggest looking elsewhereBy far the lowest buying price in the surrounding areas
Amazing service!!