Used this business through AAA to tow my car after hitting a deer on my way to vacation. Bill was extremely professional and friendly! He made a stressful situation into a good one and arrived at the time he said he would. Being from out of state, he put my mind at ease that my car was going to be taken care of and delivered to my home.

Fair honest and didnt even charge me to drop my vehicle stand up guy

Disgusting rejects. These animals will stop at nothing to tow your car. I even told the the guy I live at the apartment where the car is getting towed. Didn’t matter to him. The heavy ape still towed it. I know these people can’t find means to make an actual living having no education but come on at least try to act like your not human trash

Paul rescued us on the 79 and changed our tire! He went above and beyond making sure we were taken care of and located a tire that would fit our car! Forever grateful to him!

Fantastic operator, came in clutch during a car fire and saved us from Big Dog Towing. Thank you so much 🙌.

Had an injector line go out on my Duramax on 79. The guys had is diagnosed in a matter of minutes and had it fixed first thing the next day due to parts not being in stock. Would definitely recommend them to anyone! Thanks guys!

Paul is an absolute life saver! I was broken down on 79 and he came to the rescue! He towed my car all the way to fairmont so my mechanic could take a look, was super nice, and professional. I was scared and alone on the side of the highway he was there fast!

They prey on out of town college students, my daughter was quoted over 700 for a job, i told her to drive car home, i fixed it for 50 bucks, they werent even in the ballpark of what the problem was...NOT EVEN CLOSE, even after they test drove and diagnosed it, I wouldnt let these thieves work on a shopping buggy. They should be ashamed of themselves.

These people nearly destroyed my sons car basically off the road. Hung up in the grass top of the hill in the photo they pulled it on over the hill and through the ditch which nearly tore the front end off of it I wouldnt even give them a star I guess you have to make this post

Great work for the best price and caring staff.

Well I broke down here and thank goodness they had my car finished by the next business day. No issues with my car since. Fast and reasonable on the price.

Great, fast service and nice ppl

Very dependable place when you need work done to your ride

Traveling through West Virginia during the seasons first snow can be scary enough. Let alone getting stranded on the side of the road. We called Ervins and KJ was out to us in 30 minutes. He got us out of the snow and on the move in no time. We can not express how thankful we are for KJ and the team at Ervins!

GREAT SERVICE! I totaled my car and they helped me out a lot between the next steps of what to do and dealing with insurance companies. Made it very stress free for me. Very thankful for all of their help!

Wonderful service! Ask for Dave if you have a chance.

The receptionist was a very nice lady who was so helpful

This towing company is in a small town called Morgantown where their tactic is to prey on people. Any car with a different state plate number is always targeted and they find any invalid reason to towe your car. I was parked in a guest parking spot in a residential building For up to 2 hours my car was towed literally 2 min away from the shop and they’re trying to charge 250$ for that. They have become more greedy and i advise people to file a lawsuit.

I was driving thru on I79 and had a problem with my truck. Coasted to a stop on the Goshen Road exit. Called Ervins and got a prompt towing job to their Starr city location. Turned out to be the fuel pump failed. Repairs were made reasonably fast and only delayed in getting a part in quickly. I would not hesistate to go there again if I am in the area.

They came out to change my tire (AAA) and stripped the lug nuts. What would’ve been a $25 patch ended up costing me $180. I was unable to get a refund. I would not use them to change your spare tire.

Someone had my car towed from a spot that is frequently used by random people who dont even live on my street after being parked there for a few hours over night. When I saw that my car was gone in the morning I knew immediately what company had towed it because these scammers PREY on people. When I called that morning, the receptionist told me it would cost $105 to pick it up, after it was towed only a block away. I said fine Ill be there in 2 minutes. Once I got there and she finally got off the phone to talk to me she told me it was going to cost $150! She tried to justify their business by telling me they were just doing their jobs and thats why my car was towed, if youre just doing your jobs then you should have told me the correct price when I initially called! This place is filled with sharks, never trust them.

They towed my car after I PAYED for a parking spot and when the main office of the building I was in called them, they told us theyd call back which they didnt. So, I called them and the woman I talked to gave no help and when I said I needed my car that they had no right taking she told me that its not her problem and said Well, whyd you wait so long to call? Im only rating 2 stars because when I got there to get my car they seemed nice and quick.

Absolutely terrible service and receptionist is a total ravenous witch to anyone who doesnt want to give her money. I was towed from my parking spot at my apartment by THEIR MISTAKE because the receptionist incorrectly relayed that spot #23 needed towed instead of the correct #25. My parking permit was clearly displayed and it matched my parking spot number, but they checked neither of those before towing. I woke up to take an 8am midterm exam to find my car gone from its assigned spot and had to run to make it to my exam LATE via PRT with no idea where my car was while I was taking my exam.The company argued with my apartment manager and mother that they towed the correct car and refused to let me have my car back until after 3+ hours of bickering and providing proof to them that the FORD SUPER DUTY TRUCK that they were dispatched to get was still in the spot it needed moved from and that I, a HONDA CIVIC was parked where I should have been. How they confused the description of a green Ford Super Duty truck and my blue Honda Civic I will never know. The receptionist told my mother that it was none of her business as to why my car was towed at all and told her that it was MY fault the car was towed because I had parked badly and that we needed to pay if I wanted my car back.When I picked up my car the receptionist told me you can have your car back now its down there and said nothing else. OH THANK YOU! So glad they did me that huge favor of dragging my car off and forcing me to nearly miss a midterm exam and to miss an entire days wages because I had no way to get to work, only to allow me to get my car back from them. I have received ZERO apologies nor basic manners from them even though they towed and scraped up my car.I couldnt recommend them less if I tried and I dont recommend going there for anything until they get a new dragon guarding the front desk and update their policies to ask for license plate numbers of vehicles they need to tow. Whoever Rick is would be the only redeeming quality of the place, he sorted out my car ordeal (in a timely 3 hours after inquiry). 0/10 never ever ever go there and my prayers are with you if you ever get towed by them.

DO NOT USE THIS COMPANY TO TOW OR REPAIR YOUR CAR. MY SON HIT A DEER, HAD HIS CAR TOWED TO THEIR REPAIR SHOP - SMALL DENT IN FRONT EDGE OF HOOD, CRACKED GRILL, CAUSED A HOLE IN THE RADIATOR, COOLANT LEAKED OUT, HE KNEW HE COULD NOT DRIVE THE CAR. ERVINS TOLD HIM HE NEEDED HIS ENGINE REPLACED. HE WAS JUST HOME 3 WEEKS AGO AND I HAD HIS CAR SERVICED, OIL CHANGE, 2 NEW TIRES, AIR FILTER CHANGED, FLUIDS TOPPED OFFERVINS CHARGED TOWING = $95.00 DIAGNOSIS = $80.00 = $10.50 TAX

If I could give this company 0 stars I would. These people are the biggest crooks I have Ever dealt with in my life. I have Had to use their business twice now and each time has been the worst experience of my life. My car breaks down and I get It towed to their auto body shop, was told that it was an easy fix, not too costly, and would be done the same day. One week later and almost 5 times more than their original price later I had My car back. They lied to me about the price of the fix and to top it off My car came back with the engine light on that wasn’t on before they fixed it. My second experience was just with the tow company. My sister is a resident of Pierpont Apartments. I parked For 5 minutes to run in and help her get her stuff and my car was towed. Not only were they extremely rude about it, but I had to wait over an hour for them at their lot to even get my car. And when they did get there, which was three different drivers, none of them could help. They are not consistent on their prices at all and Not a single ounce of me will recommend this shady business to anyone.

Wonderful employees at Ervins Towing. Very helpful. Highly recommend.

I love Ervins Towing!!! Our family has been using them for many years. When my daughter was in college, they got to know her on a 1st name basis. They just came today to change a flat on my wifes car. Pleasant, quick and efficient. They are great.

Absolutely terrible. My roommate and I had our cars taken from a lot we were allowed to park in, and a friend of mine had her car taken from her own driveway. They regularly prowl and tow illegally, not to mention their service is the worst it could possibly be. The drivers I’ve encountered were some of the most disrespectful and rude people I’ve dealt with, but I’m sure not every person working there is a complete scumbag. I’d definitely recommend never using this service, any other towing company will do a much better job helping you. It blows my mind how Ervin’s still gets away with what they do, can’t wait for the day their shady business gets shut down for good.

If you could leave a review without giving a star I would. My car was towed OUT OF MY OWN PARKING SPOT from my apartment. I had got new brakes two days prior to being towed, I now have zero brakes, and had to pay to get my car back. I called when I walked out and my car was missing. I called and asked them what to do because I had a parking permit that was hanging from my rear view mirror when I had got out that evening and had no way to get my car. They wouldnt bring it back and somehow my parking permit was gone out of my locked vehicle. Theyre shady, shady people. When I got there, I asked to see my car. They wouldnt let me look at it alone. When a guy FINALLY came out to walk me down, he said funny how things disappear isnt it. The only thing gone from my car was my permit so I know it wasnt broken in to be another student. I had a credit card and two twenties sitting in sight in my car. No ones going to break in for a parking pass and not take cash and a card.

Waited 6 hours for a tow and they still aren’t here. Plz do your job there was multiple cars in our parking spots and would have been great money for y’all if you actually came and towed the cars like you were supposed too. Step it up, and do your job

They towed me from my own apartment complex and made me pay for my car back. Ive lived here for 3 years and never had a problem. I have the correct sticker and even have the old one.

My daughters car broke down and was towed to their lot. (This was the company sent by AAA) We went the next morning to have it towed to the repair shop. We were told it would be over $200. to repair it (alternator was bad). She told them it was going to her usual mechanic for repairs. Then, they told her it would cost $80. since they looked at it. (They sent a man out while we waited. He never even opened the hood). They indicated she could pay it or the car could not be taken elsewhere. The police would be called if she didnt pay the 80. and/or another company showed up to tow it. We said fine, call the police. Finally, they released it to the other tow company and she paid zero to Ervins.This company will try to gouge owners(especially FEMALES)into paying large amts for repairs or services. I WILL NEVER USE THIS COMPANY AGAIN!!! If you have to use them, beware!!

Hey I stock in Morgantown wv my truck belt broke I had extra belt in my truck so they came put it but they didn’t fix the main problem the reason belt broke belt tensioner wasn’t working good so after 300 mile my tuck down again belt broke I fix it again they put new belt and belt tensioner so everything good but I try to explain to ervins auto repair towing company they didn’t listen to me they were so mean to me they have really bad customer service so this is reason I am giving bad review and plus I will dispute that money I don’t give free money to no one

This towing company is terrible. They towed my car from the front of my building for no reason. They then denied having my car until I called the police and tried to report it stolen. The place was a hole, the cars next to mine were torn apart for parts and the parking lot in front of the “ Establishment” was also a tow away zone. They also charged me 170 dollars to get my car out. Please do not use this business, call another towing company and put these thieves out of business.

Meh

David is the best

Came very quickly and he was so darn nice! Not being from the area, my driver (rescuer) told me all about the area and the future plans for the area!! Should be commended for their service!

I am not from Morgantown and was involved in a collision in the area. Ervins towing was dispatched, and though it took awhile for the truck to arrive, they took such good care of me. The tow truck driver took me to TWO different car rental places, both were closed. He dropped me off at a hotel and was so pleasant about the whole ordeal. I worked with Don at the body shop and he was an angel. He went out of my way to make sure I had everything I needed, including staying late on a Saturday and helping clean my car out after it was declared a total loss. They were so easy to work with, and Don was wonderful.

The worse company I have ever encountered. Three times I have dealt with this company only once it was nice, but the other two times were horrible. One driver insulted my hearing cause i couldnt hear a certain noise on my car. Saying you cant hear that i replied I wear hearing aids i cannot hear high pitch and certain noised and he scuffed at me. Second encounter was at West Run apartments my friend was there and he wanted to tow it when it wasnt in the proper spot and it wasnt there very long. I saw him and told him she will be out shortly and so i grabbed her keys and got in the Jeep. he still forced me to move it (there were plenty of spots opened). So i moved it to another spot and he still got mad at me and force me to move it. Very disrespectful towards me and my guest. His name is Roy also. After my friend came out i wanted to get his name and he was still being very disrespectful to me. Was like why I needed to know it. I was like no concern of yours and kept mouthing off to me. I just turned my hearing aids off. So i didnt have to deal with him and his attitude. If i were you, I wouldnt use this company cause they are disrespectful. The one time it was good, wasnt wonderful but it was good. No issues or anything. Just beware of the people that work for this company

Totally amazing!!!! Amanda their dispatcher was great, SOOOOO speedy! Their driver was into my car before I finished even paying for the service!! AWESOME!!! hopefully NEVER have to use them again, but TOTALLY will recommend them to EVERYONE!!! ;)

These people are scumThe towing business in Morgantown is a racket - local law enforcement, businesses, and landlords are operating a racket with the towing companies.Vehicles are often towed without warrant, without a police report, and without a given reasonErvins preys on college students who arent able to legally defend themselves against illegal towing, they ask for outrageous cash-only bribes to return your stolen vehicle. If you cant be without your car for weeks while you deal with the magistrate courts (and who the heck can?) youre better off to just pay whatever they ask.It could be as much as $500 if youve displeased them, and no less than $200.If you do have to go to their lot to retrieve your stolen car - do not go alone.This is a somewhat dangerous and shady operationThe people at Ervins are incredibly rude and they will verbally abuse you, they like to mock people because youre at their mercy.You may be physically threatened - I dont think theyd actually assault someone because theyd certainly go to jail for it. But if you talk back to them, they will probably try to physically intimidate you.They may also threaten to *not* return you car - this is not an empty threat, they are able to hold your car for longer if you talk back to them.The worst scum

Our vehicle broke down on I-68, 14 miles outside of Morgantown, WV. We called AAA and they sent Ervins Towing. They arrived within 30 minutes. The driver (Kevin) knew that we were pulling our travel trailer and came prepared. He put our vehicle on the flat bed and quickly hooked our camper up and pulled us t the local Nissan dealer. He parked our trailer in the back of the dealers lot and rolled my vehicle off of the flatbed. Very professional, friendly and understanding of our concerns with our trailer.

Kevin showed up for my AAA call and handled my 43 year-old car like he was carrying a light-bulb. The first garage turned me away so we got right back in his flat-bed and we found somebody who would. Polite, professional and on-time... Kevin and Ervins Towing were great.

My car broke down smack in the middle of Patteson Dr today. Sean (Shawn?) picked me up and he was extremely polite, professional, and arrived sooner than my AAA agent said he would. He even called to give me an ETA since there was some traffic downtown. This is the second time I have been towed by Ervins and both were good experiences.

Local AAA vendor. Late every time. Never call until they cant fine you broken down on the side of the highway...Most often rude in person and over the phone. Stole things out of my car this past time. Live and learn I guess.

In my experience with the Auto Repair and Towing part of this company I was mostly disappointed. My car was taken care of by the Auto Body shop which is different than the Auto Repair. The Auto Body employees were very good at what they did and extremely polite. I enjoyed my business with them and would return in a heart beat. However, I had to work with the Auto Repair shop a few times and each experience, all of which were over the phone, was worse than the last. Whoever answered the phone was always rude and never had the information I needed. I had to call repeatedly just to get a simple answer and I was hung up on a few times. Over all the Auto Repair and Towing shop was terrible.

Horrible business. Preys off students and has horrible customer service. Without a doubt one of the biggest scammers in Morgantown

Most crooked guys Morgantown Wv has to offer. especially when their metro property contract is involved. They go hunting for cars to tow and charge an outrageous rate because it’s “after hours” yet they are still working?? Not to mention they are closed on Sunday and are towing Saturday night. 220 dollars to retrieve a car no more than two hours after being towed. Shame on you Ervin’s, taking advantage of college students every chance you get . NEVER GIVE THEM A DOLLAR UNLESS YOU ARE ONE OF THE UNFORTUNATE ONES TO GET TOWED BY THESE SKUM!

I’ve been here twice. Both times they left parts loose in my car. First they didn’t tighten down the new radiator and yesterday they changed a tension pulley and left the water valve loose with tools and bolts in my car and sent me on my way. When my car broke down half mile down the road they all went home and Randy came out and told me that it wasn’t their fault because they didn’t loosen the 10 mm bolts on the water valve. A 10mm wrench was left on my car. The tension bolts are 14mm and the job requires you to loosen the water pump bolts.I was forced to leave my car there I’m going now to pick it up. I’m demanding my money back but this shop needs to be shut down. They’re crooks and terrible mechanics.

Had my car towed from a local apartment complex which was understandable since I didnt have a permit for the parking lot. I called ahead and spoke with an Ervin employee who told me my vehicle was there in their lot and told me how much it would cost to get it back. When I arrived to pay, the amount had risen by about $50. I was told that since it was after hours that I was being charged extra. There was no mention of this extra charge over the phone 15 min prior...it just seemed pretty messed up. Then when I said Id come back in the morning to avoid the fee, I was told that since I was pulling employees away from work I was going to have to still pay that extra fee. The bill came out to about $240.

UPDATE 06.04.19 $50 REFUNDED VIA CHECK after review by the PSC.Dont get scammed! Get familiar with the Public Service Commission and do NOT let Ervins Towing rip you off.I parked at an apartment on Saturday and my car was towed. I called on Sunday to pick it up and was told they were closed. I asked how much my tow would cost and I was told it would be $220.Monday is here and I have gone to get my car.Price Breakdown$169.50 - Tow$50 - Dollies$10.31 - FSC$25 - Storage FeeQ: Wait, what? Storage fee? You guys would not let me come get it on Sunday, why am I paying when I couldnt get it?A: Youre actually saving money getting it today. You could have gotten it Sunday, but it would have cost $50.Q: Can I talk to anyone else about this? This doesnt seem right. I was told I couldnt come Sunday, but even if I had... it would be more?!So I speak with Rick on the phone. He says all pricing is done via the PSC. Well, thanks, Rick...because I am a diligent person and do not like throwing my money away, I did some research.Third Party Tow: $95 MAX for my cars weight class.Dolly: My car was perpendicular to the building. It was not needed... most likely not used, and if it was, well thats on the towing company, not meStorage Fee: Cannot charge me it if Im told I couldnt pick it up.I spoke with the PSC. Theyre having me file a formal complaint. They think this is probably normal business for Ervins. I just wanted the $25 waived. I didnt realize that they were scamming me for an additional $124.50, and whatever the FSC means.

Was given a “after hours” quote and told it would be 50 dollars cheaper in the morning. Showed up to pick up my car and the price was way more than what i was told on the phone. This company is a scam and needs to stop operations. They prey off of students and make a serious profit from them.

Tim from Ervins was dispatched by AAA to help me on I-68 beyond Coopers Rock on a cold, snowy night. He responded promptly, was helpful and courteous. I could not have asked for better service.

Absolutely avoid if at all possible. Had them respond to a AAA call when my car wouldnt start. Throughout the course of the call I was insulted numerous times, yelled at once, and in the end the driver left my car 2 feet from the curb inches from the yellow line despite my requests for him to leave the car 50-60 feet back so that I could coast it closer to the curb. If you call AAA during certain hours in Morgantown you will get these guys as your only option. If any other option exists (even with a considerably increased wait time) I would suggest it. I really wish I could rate these people lower.

Top notch drivers and mechanics. Our vintage RV broke down on 68, heading out of Morgantown and Ervins saved the day. They recovered the RV, and the five of us, plus our dog. KJ and Opie were true professionals, and also did a great job diagnosing the underlying issue and fixing it. Id highly recommend Ervins to anyone.

Great service, quick to respond, and very helpful, and reasonably priced. Had my car towed from Westover to sabraton and only payed $65 (most others around here would have charged me double) and they arrived in 20 minutes! Ill look forward to using them again for my towing needs

Currently a sophomore at wvu. Last year I paid over $700 in towing fees. One of the times my meter expired at 12 and they towed at 12:03. Just got towed today and they tax the towing fee and charge you for gas the tow truck uses. They just take advantage of college students and the lack of free parking in Morgantown. Terrible business

These guys are scam artists. Called AAA to get towed bc I had a flat and no spare. The driver convinced me to take my vehicle to their shop, bc they have used tires I could get for cheap and they were closer than the initial place I was going to take it. (I was in the midst of a move and planned on getting rid of the SUV after the move, so I wanted a used tire.) I go to pay and was shocked when the guy told me it would be over $180. They had put on a brand new tire (without telling me). I made it very clear I only wanted a used tire before they touched my car. I told the guy to take it off and Id have it towed elsewhere. He was then going to charge me $100 for taking the tire on/off twice. The receptionist agreed that I only wanted a used tire, but the old man said We didnt have any used tires. No money. No car. He then took my keys and placed them on a hook way behind the counter. I called the police. The cop said I had to pay them in order to get my car back then Id have to take them to small claims court. I was moving out of town, so I obviously was not going to go to small claims court. I paid them for the new tire and left. They basically get your car to their shop, however they can, then charge you what they want and hold your vehicle hostage til you pay it. The only reason theyre still in business is bc its a college town in which they can take advantage. Scumbags is putting it lightly.

I have had two encounters with this company that were both sub par. First, I needed to get my car battery jumped and inspected to see if I needed a new one. A guy came out and jumped my battery but then claimed I didnt need a new battery. The next day it was dead again so I just replaced it myself. The second time I needed to get towed. They wouldnt come tow me because the road was too small but not only that, he was very rude sounding over the phone and didnt show any interest in helping me out. Would not recommend using this company if you can help it.

Was supposed to fix control arms, charged me for 2, labor for 2, only got 1 replaced. What a joke

By far the WORST place to get your car worked on. From receptionist to mechanic the lousiest excuse of work Ive ever seen get done. Receptionist lied about giving me a quote before it was worked on. Simple battery/alternator fix ended up costing in excess of $450. AVOID AT ALL COSTS or it will COST YOU $$$.

My childs car got towed from her ASSIGNED SPOT at Pierpont Place because she forgot to hang her permit on her mirror. Front wheel drive pulled in, so they had to have DRAGGED it out of its spot onto their flatbed, if they even had one. Skates, dollies or not, this is unacceptable for a business to be allowed to prowl parking lots and Pierpont shouldnt be letting this happen to their tenants when it could easily be checked. BAD place to stay, bad people towing. How do you all sleep at night?

Everyone else is exactly right. Ive had the misfortune of being forced to deal with Ervins towing twice. They are able to poach the morgantown area towing students that are parked in illegal zones even if there is no posted sign. If you have to go to their establishment, do not go alone. The building looks abandoned and should be condemned. If you try to look for your car before checking in (paying cash up front) they will threaten you physically and verbally abuse you even if you are completely rational and reasonable. Unfortunately, your car is theres until you procure payment so you are at the mercy of the scum of the earth.

I couldnt of asked for better towing service,extremely polite and helpful....

There great they have some great guy there.I will Call them again for problem with my car.

My car was towed, so I called this place looking for it. I left multiple messages, but never got a response.

I was left with a dead battery at Core medical center october 25th, it was raining and cold. Ervins towing was dispatched at 3 pm by Triple AAA service, at 4:10 pm I was still waiting for this tow truck to show up, needless to say, they were a NO show!!!! A kind Lab courrier picking up the days lab work, took time out to get my 80 yr old mother and I back on the wet roads and safely home!! I wont recommend this company to anyone!!Ervins towing is only a few miles from Core medical office

Have parked at Pierpont Place with the same car for a year and a half now, same car, same spot, same pass. Forgot the pass wasnt in my car for one night, they tow my car. Clearly they knew my car, have seen it countless times (they check pierponts lot at least once a day, every day), but they towed it anyways. Mind you, the lot was MAYBE 20% full that night. Ended up having to pay $168 to get it out of their lot. One of their drivers was also quoted as saying to my girlfriend in an earlier incident no one at pierpont (apartment complex) ever calls us, we just do this to piss you guys off. Also one more thing, the very next day my car locked up and wouldnt start. Weird how that works. Shady, shady business. Im sure there are a few good eggs that work for them as stated in the reviews below, but a business model based on vulturing on poor college students parking in empty parking lots is a shady one. 0 stars.

They are wicked and extort money from people

They helped me, very nice

Company is a scam. If your car gets towed, especially if it’s without your knowledge, expect a 110.00 charge or so, even if it’s less than a mile. Apparently we all need to go into the tow business.

Illegally towed my car 30 mins before game day from a visitor parking lot that was perfectly okay to park in, then when I got it back theres a big fat scratch on the back. Someone needs to sue these people.

218$ to get my car back. It was parked less than 10 minutes late at night. They patrol the area lurking to make a quick buck off of their each victim.

Ervins towing is the worse company ever. Twice they have towed my car from pierpont apartment parking lot after the meter expired for 10mins. They just are out to get you. Sitting sand waiting for your meter to run out. They are shady and rude.

If there was a category below poor, I would gladly tag Ervins with it. What can I say that hasnt already been said? A cesspool of an establishment filled with the most ignorant, rude, and flat out cruel employees that I have ever had the displeasure of interacting with. If for some reason you must visit this vile pit, do not go alone, as the employees are likely to gang up against you to threaten and belittle you. Bring a posse and thick skin. This business is little more than legalized extortion, and I suggest everyone in Morgantown avoid it like the plague.

My elderly mother, who also has a disability, had a flat tire while traveling back home from a church revival. she called Ervins for a tow and to purchase a tire because she did not have a spare. she was told the price for the tow but refused to give a price for a tire until they towed her to their shop. finding this a bit ridiculous i called the shop myself and explained that she was elderly as well as disabled and for what reason on earth could they not price a tire knowing the size. i was told THIS IS THEIR POLICY AND THE PRICE WOULD BE COMPETITIVE... once the tire was put on the car, a 14 inch tire, she was told the tire was $245 plus tax, mount,balance and disposal and $65 for the tow.. i called the store to ask why they would so blatantly rob and elderly woman and was told pay the charges or take it to small claims and find her a ride because its cold out and she could not wait inside............ need i say more....

Called and was quoted an after hours price. Told wait until morning and the price would be $50 cheaper. Went to pick up vehicle the next morning and the cost was more than the after hours cost. Company is a RIP OFF SCAM.

On the phone they charge $250 for towing. When tow the vehicle they charge me $750 stay away from this business

Nice people and very fast. They had my alignment done in 15 minutes !

SCAM ALERT!!! SCAM ALERT!!! SCAM ALERT!!! SCAM ALERT!!!This place is run by a bunch of crooks who specialize in ripping off college students.

I was heading home to Wisconsin and my brakes went out. They got me in immediately the next day and repaired my vehicle for less than half I expected. If the are a 2.5 service station in W.V. then the folks that rated them so low never had their car repaired in Wisconsin.

Pretty rude on the phone. Didn’t help at all. Very unprofessional and dumb.

These bottom feeders take advantage of college students, and make it as hard as possible to get their cars back. Awful people.

Very rude, the manager cussed me out and so did the workers. They also damaged my car.

Ive used them for towing many times. They always get the job done.

First time using storage unit

Very rude. they started swearing at me and also hung up on me when I was just trying to get information on where my car was

Went in for an inspection and told them I couldnt afford the work at the moment. One of the mechanics physically yanked on my exhaust after I told them I wanted to ask around for prices and advice. After leaving, my car exhaust now makes more noise than when I originally went in. All around the staff is impolite and rude. I would not recommend this place to anyone for any kind of work after my experience with them.

Waiting for 2 days for them to come out for a AAA tow. Said they couldnt yesterday because of snow on the road, well maybe. But today snow is melted and they still wont come. Call someone else.

Exploits students with $230 towing fee

This company is trash they towed my car even tho I paid for my spot all they do is steal money from people and they are all in on it.

Tow Driver was not able to except credit or debit for a drop fee. The driver also had no change for me to pay the drop fee in cash. Unfriendly and very unprofessional.

They are rude and disrespectful and dont care about what situation you are in. Avoid this place at all costs.

These guys need to be investigated!

This man, Rick or Ricki, was horrible, rude abusive and stating that he was doing me a favor by allowing me to get my car after he towed it illegally, A thief!!!

Love this place

Very poor service. Would not have my car towed there again. As a AAA provider they failed.

The employee i dealt with was really disrespectful.

Sounds fun

Ask for russ