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Absolute Air, LLC
1251 Canyon Rd #1, Morgantown, WV 26508, United States
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Absolute Air, LLC

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M
Review №1

My furnace/air conditioner was leaking water. Brian was knowledgeable and ran a few tests. Found that I had cracks in my condenser drain pan. He was able to provide me with a few different options to take care of the issue. And just for the sake of it, he took a look at my outside unit and gave me some tips to make my system run more efficiently, things that I could do on my own or have him do. The price for the diagnostic was very fair.

co
Review №2

Brandon with Absolute Air WV was professional and very knowledgeable. He was able to fix not only our pool heater, which is what we called him to fix, but also fixed our pool pump. Which the pool company that came to look at it just days before said it couldn’t be fixed and that we needed to purchase a whole new pump unit. So Brandon saved us literally thousands. We will be using them again in the future. Great service all around!

Jo
Review №3

Prompt, professional and personal service from start to finish. Office staff was great setting up service too see what was needed. Service came out and found out what was needed and estimated everything on site. Installation crew was excellent. Worked from the minute they arrived until job was done. Cleaned area better than it was before. Quality job! Thanks.

Ka
Review №4

The staff at Absolute Air are very respectful and professional. They respond quickly to questions and problems. I highly recommend them without reservation.

Me
Review №5

The service man was very professional and quick to respond. He got our AC back up and running quickly on one of the hottest days of the year. I would recommend this company and will work with them in the future.

Ar
Review №6

Paul was courteous, professional, efficient, and knowledgeable. He explained everything in great detail, and provided options and suggestions to help us save money. We will continue to call Absolute Air for all of our heating and cooling needs, and recommend Absolute Air to friends and family.

Ad
Review №7

Our technician was very courteous and professional! He came on time and explained everything to us as he was doing it which helped a ton. This is our second experience with them and they continue to be great. We highly recommend them to everyone!

Na
Review №8

Perfect. Highly knowledgeable. Maintenance was conducted effectively and efficient. I would recommend Absolute Air to everyone. Local Company Local Business.

Je
Review №9

My last review didn’t post correctly. This company has been amazing from the start. I called them as I noticed issues with the system that was I my home when I bought it. They promptly returned calls, made appts and install the new system. Any issue has been inspected and corrected (very minor). Couldn’t recommend a better company!

Br
Review №10

Professional and reliable HVAC company. Absolute Air strives for 100% customer satisfaction. I would recommend them to anyone having HVAC or water heater issues.

An
Review №11

Stacy came in and diagnosed the issue with the HVAC very quickly. He was very patient describing the issue with the fan that failed and suggested a specialist come in to discuss a game plan for a replacement HVAC as the one he repaired is very old. He was also helpful with the home warranty company I called as they are going to reimburse a good bit of the repair cost. Thank you!

Dw
Review №12

Last week we discovered issues w/our pool heater. With Memorial Day wknd approaching and plans to entertain, time was of the essence. I called 4 HVAC companies locally. Each told me it’d be a couple weeks, but Absolute Air offered to put us on their contingency list in case someone cancelled. The others offered no alternative. I received a call this morning from Rochelle (who was pleasant, assertive, & seemingly organized), an administrator, stating a representative could be here this afternoon! Brandon, the rep, arrived on time, was well spoken, knowledgeable, & professional. He diagnosed the problem and fixed it within an hr....and just in time for a chilly Memorial Day weekend. Thanks again!!!

Ma
Review №13

Very professional service and extremely knowledgeable on all aspects. Will definitely be using them again for all future needs

Bl
Review №14

Great overall experience. Employees were professional and answered each question. I would recommend their services.

Da
Review №15

Great experience with a regular furnace and a/c checkup / maintenance. The technician was very thorough and detail-oriented. He explained the work that he was going to do, the rationale behind it, and the cost. I will be calling Absolute Air for all my HVAC needs in the future. Thanks!

Ka
Review №16

I cannot say enough about Brandon he was excellent very informative and helpful. Very pleased with service and overall experience. Highly recommend!!

Tr
Review №17

Technician was very professional and knowledgeable. Explained all available options. Will definitely use them in the future.

Jo
Review №18

I appreciated that they provided the costs upfront and then stuck to it. Absolute Air is now my new go-to for anything HVAC related.

Ta
Review №19

Our service was great, they answered our call at 9pm and got us scheduled the next day!

te
Review №20

Our geothermal system was not working properly and the installer does not do service calls on geothermal systems anymore, even though they installed it. I called AbsoluteAir and they responded very quickly. Brandon was very professional, explaining what he was doing and my options. The system is back up and working like new! VERY, VERY HAPPY with Absolute Air!!!!

L.
Review №21

The fan in my furnace had gone out. Paul was very timely in returning my call and extremely professional and thorough in replacing the fan in the HVAC unit. I would definitely use this company again.

Tr
Review №22

Great service even on a rainy day. They were able to schedule us quickly also, and not an emergency call. We needed refrigerant and added leak solution to seal any leaks hopefully. Thanks!

Kr
Review №23

Deandre was great! Quick response (on the weekend), courteous, and fixed our AC within an hour!

et
Review №24

DeAndre was fantastic. He made calls for us for home warranty and fixed our issue on the first visit. I couldn’t be happier with his service

Ke
Review №25

Brandon was very professional and highly knowledgeable and didnt over charge for my services.  I recommend Absolute Air to anyone!

je
Review №26

Techs are great. Brandon and Paul are super knowledgeable, friendly, and excellent at what they do. It’s like having family over!! The helpers are very efficient also! Even down to booking the call, calling in for info and updates, office dispatcher is very helpful and understanding. The owner has even showed up to run a call for a tricky problem we had. Seems like everyone here strives for best and it shows.

Je
Review №27

DeAndre came on time, super professional, very knowledgeable, and did an excellent job fixing our AC issue.

Jo
Review №28

Really good customer service from Jennifer in the office to Jeffery and Brenden on site as the techs. Very prompt friendly and got the job done. Many thanks and highly recommended

Br
Review №29

I’ve used this company twice now for repairs to my HVAC and water heater. They were incredibly professional and helpful in both instances. I have no complaints.

Ma
Review №30

They were extremely responsive! My hot water tank stopped making hot water. They were at my house within a day and was able to get the right parts and made the repair. They also called to make sure I was home and came when they said they would be there. Very professional and very personable! I would highly recommend you use this company!

De
Review №31

I would highly recommend Absolute for service. Customer Service returned my call ASAP and they sent someone out a few hours later. After reviewing our problem, they gave us an estimate and returned the very next day to complete the work. The workers explained everything that was needed to be done and very polite. One very happy customer.

Va
Review №32

The service technician was professional and knowledgeableHe did an excellent job, and I was pleased with the result.Also, this company uses masks and booties when entering the domicile.

Em
Review №33

Thanks for the install! Absolute Air removed my old oil furnace and installed a much more efficient heat pump system.The Absolute Air team is great! Very professional and pleasant to work with. Ill definitely continue to use them in the future!

Cy
Review №34

Absolute Air was able to get a technician to my home quickly the same day my heater stopped working. . The technician was professional courteous friendly and very thorough and knowledgeable. I highly recommend Absolute Air.

An
Review №35

Absolute Airs service was FANTASTIC! All three technicians, DeAndre, Brandon and Jeffrey, that came to my home were pleasant, knowledgeable and professional. In the end, it was Brandons level of experience that made the difference in having a happy customer. Oh and let me not forget Jessica was who was my contact person each time I called. She was AWESOME and made sure everything ran smoothly. Thank you!!!

Ju
Review №36

No one wants left in the middle of a 30 degree night and their furnace goes out. We made a call to Absolute Air and had it fixed it no time. Very professional and informative without pushing products or upgrades down your throat. HIGHLY RECOMMEND.

Ke
Review №37

Absolute Air installed a new furnace and A/C along new ductwork. They completed the installation in a couple of days. The technician Paul was very knowledgeable and polite. He answered all of my questions and solved an issue that arose.

Be
Review №38

Very professional and courteous. Explained everything as they went.

As
Review №39

Dave was professional, kind, and very straight forward. He gave us the full run down of issues, multiple solutions and various price points, and provided a comprehensive list of TO-DOs for the home. He never tried to oversell us on things we didn’t need and was very straight forward and honest. I cannot recommend them enough.

Ma
Review №40

Very nice, honest and knowledgeable. Resolved my problem promptly. From now on I won’t go to any other place. Highly recommended!

Ab
Review №41

Wonderful service! I was really frustrated over my AC not working in the middle of summer. 80s in a 2 story home is not fun! Brandon was so easy to get ahold of and his personality is wonderful. He was easy to talk to and manage getting the appointment set up all while I was at work!

La
Review №42

Brandon was the man. Very professional and knowledgeable.

Ri
Review №43

These guys are real pros. They know what to look for and how to correct any issues. Yhey even take time to answer any questions you might have! The right choice!!!!!!

Jo
Review №44

Brandon came to my house to service my HVAC. He was very professional and did an excellent job. He was very honest on items that he thought that needed repaired and wasn’t trying to sell me a repair or equipment that I did not need. Dispatch service was great to deal with and Brandon was here at the exact time they said he would be. I would recommend Absolute Air to all of my family and friends. 5 star service.

Do
Review №45

Really great tech’s. Super nice office person..Very helpful..Just. Really great service!!I will recommend them to everyone!!!

Jo
Review №46

Absolute recently installed a new AC for us and did a great job as always.The unit not only looks great, but also performs well for our home. Paul was able to answer any questions we had, and even did a custom mount to maintain existing storage shelving in our furnace room. Call Absolute Air If you have HVAC needs in the Morgantown area; you wont be disappointed!

Br
Review №47

This summer I was planning a large cookout at my house. Unfortunately, my A/C abruptly quit working the morning of said event. Luckily, I called Paul at Absolute Air. He arrived almost immediately, diagnosed the problem, acquired the part (a capacitor), and had the whole thing fixed within an hour or two. I will definitely be using Absolute Air again.

Ma
Review №48

Knowledgeable service tech and good explanation of everything that was done

Tr
Review №49

When we called to set up a time, they were very responsive and quick to set up a appointment for us. When David came out he addressed any questions we had and gave us different options and suggestions. He was very professional and on time. I look for to seeing the finished product. I know we will be very pleased

Ja
Review №50

Just received a quote for installation but what a great experience! Took the time to help us understand and quotes demonstrated that they truly heard our needs. Tremendous customer service!

Cy
Review №51

Paul is amazing! I had explained to him that my AC unit was 21 years old, and in the EXTREME heat, it wasn’t cooling like it should and I was afraid it was about to go to AC heaven. He checked everything, explained what he was doing, fixed it and gave me tips on extending the life of it. When he checked my digital thermostat, he downloaded the instructions I had lost, and texted them to me! So impressed with everything about him and this company. Fairness, honestly, and reliability are so hard to come by these days. He was on point. Look no further. Call them!!

An
Review №52

Absolute Air responded quickly and efficiently to my call and need for furnace repair in the dead of winter.

Be
Review №53

Very professional and considerate. They arrived on time and accurately represented how long it would take to finish.

Ju
Review №54

Paul is my new hero. I came home from a hospital visit with my husband to a broken air conditioner. Of course it was on a Sunday and I thought I would never get it fixed until Monday. Paul was at my home within two hours of my call and had it fixed within 10 minutes. I will definitely call them again. They were fast, professional and affordable. Bless you Paul.

Br
Review №55

Jessica was very professional and was definitely a lot of help with great customer service. I had a wonder experience will be back

Je
Review №56

Great company to work with. They come when you call. They are efficient, reliable and reasonably priced. I would recommend to anyone.

Ti
Review №57

Absolute Air is the best HVAC company I’ve dealt with in Morgantown. They are professional, on time, and thoroughly explain the reasoning and methodology behind their recommendations. I would highly recommend them to anyone for both regular maintenance and repair.

ky
Review №58

Called to schedule annual service for furnace, tankless hot water heater and AC unit. Representative was skilled at explaining service and scheduling said service. Appreciate being treated with respect and with employee who was more than capable. Thank you Absolute Air!

Ch
Review №59

The best HVAC around. From installationto maintenance they cant be beat. Cant recommend enough.

Am
Review №60

The whole team was great to work with. Very prompt service. Brandon was very thorough and answered all of our questions about the services he was preforming.

Ki
Review №61

My AC has been on and off for some time and with temperatures expected to be high all week I was thankful to have Absolute Air send out someone for me on the same day I called!Brandon is super helpful with explaining what was wrong as well as walking through my available options! Im super happy with the work that was done today and I will definitely keep in touch in the future if anything goes wrong! Thank you!

Ta
Review №62

Professional, experienced staff. Friendly, easyto work with. Definitely would recommend Absolute Air.

Co
Review №63

They were very prompt, professional, and helpful. I would definitely use them again.

Ma
Review №64

Alway top shelf service...

Pi
Review №65

Great experience. Very professional and informative. Thanks so much!

Mi
Review №66

Brian, Brandon and the rest of the team are top notch. You can expect friendly and responsive service, reasonable prices, and expert installation and repairs. These guys really take care of their customers and put them first--thats hard to find these days. No matter if its an emergency or a planned upgrade, Id give Absolute Air my highest recommendation!

Ja
Review №67

Great people, great service! I highly recommend this company for their hard work and service!

Do
Review №68

Very professional service. Installed on time and cleaned everything up around the work area. Definitely recommend.

Ap
Review №69

Excellent customer service and knowledge.

D
Review №70

We had our furnace and air conditioner replaced by Absolute Air. The transition went very well from the management and of course the technicians who were very professional and polite, as well as acting in compliance with coronavirus and wearing face masks. Grateful to have found this company. 😀

Ja
Review №71

Had a great experience with using Absolute Air. I called at 8:45am and Brandon arrived within a half hour. He was very informative and described what he was doing to help educate me. Straightforward and professional, I will definitely be calling them again for any other HVAC service I need down the road. Highly recommend!

Ry
Review №72

Had to have our furnace and water heater replaced during winter. Communication was clear and efficient and the work was done quickly and done well. You dont want to have to need services like this all at once but when you do need it you call companies like Absolute Air. Would recommend to anyone.

Ja
Review №73

Great service Paul went through all the units and made sure all were in good service order He was very polite and seen not to be in a hurry Thank you

An
Review №74

My husband and I want to Thank you and your professional team for the efficiency and the work that happened at our home last week!! We are enjoying the A/C and getting used to regulating the new system. I know it was probably a bigger job than expected but the outcome is well appreciated!!I will continue to praise your company with others!!11-13-20- had maintenance done today. Took advantage of a special Absolute had and was once again very pleased with service. Promptness and well knowledge team! 5 stars all around from setting up the service to having service beginning to end!

An
Review №75

My furnace went out in the middle of February. I called Absolute Air the owner was able to send over a technician right away even though it was after 5. The technician was very polite and professional he even had little shoe covers to make sure nothing was tracked in from outside. The technician was able to get my furnace up and running in under an hour and even did some maintenance on the furnace. A great experience and a great company.

Za
Review №76

My AC Unit died. Absolute Air had a quote to me same day. In less than 48 hours, they had the new equipment ordered, on site, and installed. The guys that did the install were very polite. They treated my house like it was their own, did a quick and efficient job, and took the time to explain the work they did and ways to prolong the life of my new AC. Would highly recommend Absolute Air to anyone.

Ke
Review №77

Incredible service. One of the hottest weeks of the summer and our AC unit went out. Called at 8 a.m. on a Monday morning and the unit was blowing cool air by 9:15 a.m. Price was also very reasonable.

Ge
Review №78

Excellent service, very thorough and professional.

Al
Review №79

I made contact with Paul and he immediately responded assessed my situation and gave me multiple options. He responded with an estimate, time frame and wasnt pushing me to get more expensive equipment.Ok, so just had the install completed Paul and DeAndre worked well together and were always professional. Install went great, malfunctioning Thermostat, but Paul had a temporary one in the truck until the new one comes in. Great job

Co
Review №80

Came home from work to find my house cold and furnace not working. Brian from absolute air was here quickly and got everything fixed right up. I would highly recommend this company. I can honestly see why they have such high reviews.

Em
Review №81

ABSOLUTE BEST! Their technicians are always prompt, friendly, and knowledgeable. They took the time to explain to me what issues I was having and clearly outlined what I was paying for. I trust them and would recommend them to anyone who’s in need of service - you won’t be disappointed!

Ja
Review №82

Absolute Air, LLC is an amazing company. They were professional, friendly, and seemed very knowledgeable about the Heating and Air Business. They replaced my unit, as well as my furnace in just two days. I highly recommend this company.

Je
Review №83

Came the day after I called and quickly diagnosed my AC problem. Friendly and knowledgeable.

Ke
Review №84

This team is excellent! Ive used them for years and they are consistently on-time, provide excellent service, extremely professional and honest.

Bi
Review №85

Great company, great work, great people. I can highly recommend these folks. They stand behind their work. You get what you pay for with Heating and Cooling companies, Absolute Air is high quality.

Ja
Review №86

Brian and his crew at Absolute Air are fantastic. They offer high quality service from very knowledgeable and reliable people. I would highly recommend!

M
Review №87

Brian Jackson is professional and quick to respond. When there was a problem after initial installation, they fixed it in a timely manner and at no extra cost. Would recommend others to use Absolute Air.

Ch
Review №88

Absolute Air has always been quick to provide service no matter when or what the circumstance. Brandon is always professional and great about offering a detailed explanation of the problem, as well as providing areas of concern for future reference.

Ry
Review №89

I’ve used Absolute Air multiple times for several properties and I’ve been satisfied with the service level on each of them. I recently called Brian and asked him to come up with a few different options to replace the furnace and AC in my house. I decided to replace both in the spring of 2018. I’ve been through both the heating and cooling seasons now and I’m happy with the end product. His crew worked nonstop for several days and consistently showed up on time and never left early. Great service, very professional and I will continue to use them for my HVAC needs.

To
Review №90

Our experience as great from the estimate through the installation! Great Job!

Su
Review №91

Thanks so much for repairing our air conditioner so quickly! Your professionalism and excellent customer service are very much appreciated. Thanks again!

An
Review №92

Absolute Air was absolutely awesome. Thank you so much to Brian and the technician who responded. From the time of call to my AC working was less than an hour. I can’t say thank you enough. I would definitely recommend this company to anyone looking for HVAC work.

Su
Review №93

We’ve been using Absolute Air for a few years. Each of the staff has been very professional, knowledgeable, extremely responsive, honest and just great to work with. This is a well run professional company.

Fe
Review №94

They were friendly and professional. Even covered there shoes with those footie things when they walked into my house. Very knowledgeable - Brandon fixed my AC unit within 45 minutes when another vendor through the home warranty couldnt figure it out over a 3 month time span.Cant thank them enough. Very pleased with Absolute Air and I would highly recommend them to anybody. And I would definitely use them again in the future.

Gr
Review №95

DeAndre was very courteous and fixed my problem quickly.

Ad
Review №96

Absolute was able to come the same day to repair a furnace after a warranty company stated their contractor couldnt come for another 10 days. Brandon arrived on time and was professional throughout the process.

He
Review №97

They went above and beyond to help us with our needs. Highly recommend them!

Ju
Review №98

Summer of 2019- on a hot Saturday night our AC went out. I phoned Absolute Air to inquire about a weekend service call.....The owner promptly returned my call over the weekend to answer my questions and get me on their schedule. Bright & early the next day Brandon of Absolute Air was at my home and repaired my AC unit, did a maintenance service and was finished all before mid morning. As always, Brandon was highly efficient, very courteous and above and beyond in his tasks. I have used various HVAC companies in the past ( not since having found Absolute Air) & the professionalism, the care, the knowledge of Absolute Air is unmatched. I highly recommend Brandon/Absolute Air for all of your HVAC needs. You will have a great experience! Thank you Absolute Air!

Se
Review №99

He showed up right on time, explained everything clearly. Professional and efficient. Had our AC back up and running in less than an hour.

Pa
Review №100

Our service worker came the same day we called found we had a broken part and not only did he quote a fair price before he did the work, found a way to knock 30 dollors off . he was fast and effecent. I would recommend this company as well as ask them to come back anytime!

Information
31 Photos
100 Comments
5 Rating
  • Address:1251 Canyon Rd #1, Morgantown, WV 26508, United States
  • Site:https://goabsoluteair.com/
  • Phone:+1 304-598-1001
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:No
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