Would not recommend going here if you need your vehicle fixed quickly. Was told they would have it finished the same day it was brought in. That changed to 3 days later, then when it was time for it to be done and I called they apparently ordered the wrong part so they added 3 more days to that. Went in on a Tuesday and had to wait until Tuesday of the next week to get my car back.
Moved to area in 2019. They’ve been honest and competitive. Shopped around once and returned due to their professionalism. Bought tires for each vehicle and trailer. Also accommodating when serviceNeeded.
I have used this company for years and have recommended them to several people who are now also regular customers. The service has always been excellent. Staff is knowledgeable and polite. Once, I had an issue with battery posts, which the technician noticed and reported when doing an oil change. Instead of sending me to a mechanic, they went out of their way to correct the situation and the charge was minimal. Great service and reasonable prices!
Needed to have a lot of work done to a vehicle that had been sitting for a couple of years. They got the vehicle in fast and turned it around quickly it is up and running and the cost was very reasonable. I really appreciate the time and communication. They have always been fair and reasonable on whatever we took to them.
Honesty reigns supreme. This place has it.
Very great place for tire service. The service personnel are wonderful! Go pay them a visit!
Always a pleasant environment, clean and friendly. I have been buying tires for several years here and have always received good pricing, dependable service, and knowledgable staff.
I always take my vehicles there. Super friendly and knowledgeable. I have never had to wait for long periods of time.
I had privately purchased tires put on at a local shop and returned to them twice to attempt to get the tires properly balanced. Eventually I came to white tire center and as a walk in I was out the door in about an hour with no further issues. These guys are knowledgeable and professional, they kept me in the loop with what they were doing and asked my permission before preforming any work so there were no surprises at the end. This is where I will get all future tire work done.
Stoped in on Monday the 26th of July to purchase a set of tires on my 95 mustang gt . I was informed the tires would need to be ordered and installed on Tuesday the 27th, I purchased the tires and brought my vehicle back the following day. When I dropped the car off I was told it would be ready by 330 pm, and it was. As I was getting my keys the guy upfront informed me a wheel stud broke off and the back rear tire only had 3 studs now. This car is stored and not driven a lot as it has less than 40k miles on it and I have tried to keep it in prestige condition. I took my car to another tire retailer who inspected it and was told I should have never been turned loose to drive away under those circumstances. We have ordered a stud from Ford to replace, but my time, and more importantly my safety was jeopardized . I plan on filling a complaint with the better business bureau .
All I can say is thanks to the guys for helping out my H3 Hummer decided to get a vibration going down the road had a total rack and pinion two new axles and so on done perfect work great place.The shop is super clean. All the employees are courteous and professional they love their job and do a well..Stop in worth the wait. Thanks again.
White tire has worked on my vehicles for many years, prices are great, service is excellent.
This place is great! Always very friendly and helpful. I’ll never buy tires anywhere else.
They’re always nice, reasonably priced and do my basic maintenance quickly. I bought a full set of tires from them in July 2019 and they were guaranteed for 50k miles. I went there in December 2020 for an oil change and tire rotation and the tires were getting pretty worn down at 30k miles. They gave me a prorated price on the tires that cut something like 40% off the price and said I could get that same rate in 5k miles when I come back in for maintenance. Would definitely recommend this place.
Beyond satisfied with Brock and his crew . I have been a little bit of a difficult customer about an issue with my car and they was more then happy to help guide me in the right way and happily fixed my problem and rather quickly..thanks guys!!
It’s the only place I go to for great priced oil changes. Always great customer service
Extremely professional... Very knowledgeable about the different types of tires for your automobile. Excellent service!
Have been going to white tire for many years and a few cars. Very satisfied with the new management Brock
Came in asked for them to order tires for my car. The tires were there the next day. Quick easy an friendly.
Our company experience was great at white tire they were always willing to help with all big and small jobs that our company needed doing to our trucks. I give the guys at white tire a 👍🏻 For there fast and accurate work performanceTroy Construction
Whites Tire is a great place for your car needs.. Friendly atmosphere and great employees to make sure all your needs are met.. and very quick also.. I would highly recommend this place.. Nothing but great experiences here❤️
Done a great job was very nice
Good experience with the new team at Morganton.I had not met the two manager/assistant manager team. Service was fast and courteous. I’ve been a customer there for a few years because I work across the interstate from them; convenient! I only had a couple things go wrong in all the dealings I have had there. 1- broke one of my lug nuts and wasn’t notified, 2- I requested one of the tires for spare from my replacements & was given the worst one. I didn’t notice until I got home. Oh well 😔. Overall, I keep on using their services. Hope this is helpful to the management staff and future customers. Feedback is the breakfast of champions.
Always have time for you. friendly staff
Quick, courteous, professional. Tires much less expensive than I had imagined. I bought four Cooper Evolution 16
Awesome good deal..good tires they are respectful men, they balance our truck has never riddin so smooth..I would not go anywhere else..only took 35 to 40 mins..
Thank you Landon for the great service and new tires!
Whites Tire Service in Morganton gave me great service and great prices. A win/win!!!
Had a flat on 40 west and they fixed it and we were gone in twenty minutes
Clean facility, pleasant employees, excellent work. I always bring my car here, because they are so professional.
I have always had a great services and people are helpful and prices are good .
The mechanics were super cheerful and efficient.
Casey and the team does excellent work. They always work me in and complete the work in a timely manner. I would recommend White Tire Center on Jamestown road to everyone. Friendly personnel and great service.
White tire is my go to for tires alignment and oil changes, their staff are friendly prompt and helpful call in advance to check wait times.
Great place. And great people
The customer service here was one of the best. The whole Team there was polite and professional. You guys have got a life customer. Thank you Kendra for all your help!
I called earlier and asked about their prices for an oil change/tire rotation. I was given the price and was told a tire rotation is included with the oil change. I work full time, and someone followed me there, and gave me a ride back to work. I was told someone would call when my car was finished. I never got a call, so I called them. I was told then my car was ready. Someone drove me back there to get my car. I had called to ask what I owed and specifically asked if the price included both the oil change, and tire rotation...she answered yes. Later I called to ask another question, and found out my tires were never rotated. I got permission from my boss to go back to get my tires rotated. Im not sure why all wasnt done in the first place, but I was not offered anything for the inconvenience. The manager, and a young man were irritated with me, (even though they are the ones who made the mistake). I am glad I called them later or I would have never known my tires werent rotated. It would have been 10,000 miles without a rotation on the next oil change. I was hoping they would be the ones I would go to for all future services, but I am hesitant about going back to them.Update: GM reached out, and explained situation.
Great experience! Very nice and friendly group of people. Will definitely come back! Highly recommend!
Great place to have your car serviced. Brock the manager does his best to work you in even on busy days. Would recommend!
Professional. The only drawback was that it was slow getting to my job. I brought tires to be put on and balanced. Waited for them to take the car back longer than the wait to finish the job. Other than that, the mechanics attention to detail was excellent putting the rims in the exact spot as when they came off. I would recommend.
I went to White Tire on Monday to get my car inspected.I was in and out within 15 minutes,in time to go get my tag.AWESOME,COURTEOUS,SMILING SERVICE!!!!!
I came into the store like tire here Morganton has really helped me out really good and did me a great job and took care of my truck put four new tires on it done really good job and a good amount of time I did great I will be back thank you guys
Great service and the employees were amazing, super nice and got me in the same day I called.. I will definitely be back..
They always treat us fairly, and with courtesy and professionalism. This time was no different. Thank you!
Always fast and very professional atmosphere...Always gets the job done in supplemental time .Very honest I left my money in my vehicle accidentally and it wasnt touched. That says a lot now days
A great shop nice experience friendly staff awesome place to get a flat fixed as well as any other issues with your vehicle. Conveniently located. Overall great experience will return hopefully not soon as I hope to have no issues happen to make me return but if for some reason I do need repairs this is where I will choose. It is a good place also have a waiting area great for you and small children. Give them a try for yourself and see if your experience is as well as mine.
Friendly staff, fair price’s
Courteous and professional and honest. Prices were lower when compared to other shops. I would recommend Whites to anyone.
These guys are super. I asked them to install new parts I purchased to save $. I am retired on a strict budget. They refused me giving them something for their not making profit on the parts. What pleasant people. They just got a new customer and I will tell everybody I can.
Refuses to do inspections. Asked about one in May - inspection computer is down and they will be out next week. Asked again in January same story except they will be out tomorrow. Talked to one of the guys at work and they have been giving the same story for years now.
Good prices. Great customer service.
Great will go back!
Above and beyond! These guys know their stuff! Plus, theyre very polite. Good place to go for tires, inspection, oil change, and much more!
Excellent customer service! Took care of a Nail in the tire this time!
Great service and able to resolve quickly and at a great price!
Guys in morganton are great
These guys were great for us. Twice, I was told to wait or come back later at another tire center nearby. When I pulled into Whites they met me in the lot ready to help. Genuinely polite and fast service. Second time I was there for an alignment, they thoroughly explained their findings to me afterward. I will go there for all my tire and alignments from now on.
I needed to find some new tires. I have been shopping around for what would be my best deal. I had been doing this a couple weeks. There was one other place that had a cheaper deal on the tires I needed . I told the service manager at Whites Tire Center the information I had found and he was kind enough to give me the four tires I needed at 10$ less than the business I had found them cheaper at ... I thought that was kind of him. Plus it did bring money into the tire center . That made the Whites Tire Center a sale an I was a happy customer that did save me money . So I decided to take my grandson out for ice cream !! That made him happy so this entire sale the service manager made for me, not only helped the tire center but it made a little boy very happy too ... Thanks you Whites Tire Center . I will come back to you with all my tire needs !!
Great service n straightforward time n completion time what we all need
Great, fast, friendly service.
Nice place they try to get you in and out as quick as possible
Got a roofing nail in my tire going down the interstate so I googled “tire shop” and this was the closet one. The employees were so nice and quick to help me, I was so thankful! Will definitely go back for maintenance items!
Great experience! Marty was very helpful and friendly. Was very thorough in explaining the issues I was having. Very helpful and knowledgeable. Got me fixed up.
Brock and the guys take great care of our cars! You can fee comfortable doing business here.
Had my tires and was able to get in and out fast without an appointment.
New tires! Checked my brakes... Alignment...Andrew, Chad and the gang will take care of you for a fair price.
Highly recommend this place to anyone! Friendly employees, fast service, and great prices! Been to this Morganton location 4 times now and they get the job done right and fast!! I want go anywhere else.
Had a blow out on the way to mountains pulling a trailer. Owner/employee had the tires needed in stock but special ordered for his personal trailer. He sold us his personal instock inventory to save our day and make thibgs operate smoothly. Definitely AAA+ service!!
I brought a truck in for oil leak. They not only fixed it, filled it back up... they told me to have a Merry Christmas and sent me on my way.I have the utmost respect for their professional attitudes and work ethic. The quality of service and small town values that are so rarely seen in the last 15 years are alive and well at this little shop. This is found at MY new service center!I wish you all a very merry Christmas and may the new year be a prosperous one!
They are completely incompetent. Goes through new managers every 3 months. Owner is never there and refuses to update. Avoid all of them like the plague.
My friends are doing good job with fixing my moms car.
Prompt and courteous
Great shop. Highly recommend working with Alec if you choose to go here.
Very efficient. Very affordable. And thorough with tire purchasing, changing, rotating Etc and inspections. One Stop Shop
They all are great and they hear you ouy
Great place and great customer service
Had a small screw in my Jeep tire that didnt go all the way through. And I didnt have to pay anything about them to look at it. Amazing job at White Tire. 😁
Put tires on my van that I purchased. Took a little time, but they got them on. Bought some tires for my car from them, and they switched them around the way I wanted while they were covered up busy in pretty good time. I recommend them.
Its a little better the other Manger was A crook we see if these people have improved.
Everyone was nice and courteous and I appreciated how they kept me informed as to what was going on. As I checked around for the service I needed, I found them to have the best price for the service.
Friendly people who are great working on my cars
I love every one there feel good about leaving my car I drop by they ck my tire pressure n oil n fluids no problem Dalton went above that cked my brakes wipers must say a step up from way it use to be very impressed ! Way to go Dalton management that boy works like that all the time he needs a raise
Always professional and reduced wait time.
Well they were very rude. Dident pay attention to what i ask of them and then lied about what my car needs. Very bad business will not be going back to them.
Does good work. I myself stay to watch them work on my vehicles. Ilike to k ow who is doing the work
Whites has always been the best place around to get tires and oil change.
They aired up my tires in a timely manner Id recommend white tire center on Jamestown to anyone in the area in need
Went there with a nail in my tire. In and out, back on the road in about 15-20 minutes, 10 bucks. And the best part is they took the time to catch and release a snake from the service bay rather than kill it.👍
This place is great very honest and well priced.
Dependable knowledgeable people, go to them for all my tire and service work
Very friendly and helpful
Some of the best and fastest service I’ve ever had.
They have good prices on tires and they have a good mechanic.
Got me right in and got to work on my wheel cylinders. Would definitely recommend to anyone in the area!
Here heather is again leaving a bogus review. why are you so mad at white tire? arent you married to one of the owners of white tire?
Awesome service. Staff is excellent prices are great
Was priced over the phone an amount for tires, they told me to come in after the truck got there. I arrived at said time, the truck wasnt there, I waited 30 minutes still no truck! I said I would come back because I had my infant son with me. Came back the next day (saturday) I told them I was here to get my 4 new tires and gave them the tire size. They told me they didnt even have that size. Keep in mind they said they had them in the warehouse and they were coming in the day before on the truck. So apparently they thought I was stupid so they went out and checked my tire size.... guess what it was exactly what I told them. So they looked around puzzled, then said that they could get me the tires I needed for $500 more than what they had quoted me on the phone. Also they would have to order them and wouldnt be in until Monday afternoon. So basically I drove there 2 times and wasted a lot of time waiting for nothing. Not to mention they were rude. I will never go there for anything ever again. NEVER
I have been using White Tire Center since I’ve moved here and have had nothing but impeccable service.
I walked in the door at 5 pm...needed two tires for our utility trailer (just had a flat), even though they were closing they took the time to change both rims and had us on our way in 20 mins! AWESOME WORK GUYS! THANKS!!!