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AutoZone Auto Parts
12601 Perris Blvd, Moreno Valley, CA 92553, United States
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AutoZone Auto Parts

Comments
Av
Review №1

I’ve been to many autozones & as a female I don’t know much about cars! I went to this autozone and received the worst customer service ever from Noah! He belittled me & was so rude made me feel as if I can’t ask questions! Isaak on the other hand super helpful & was patient with me. But due to Noahs customer service I’ll never be returning to this autozone & don’t recommend ANYONE HERE.

Er
Review №2

Went to get a new battery today and I was pleased to know that the team at auto zone will put the new battery in for you. The young lady Michelle that switched mine out was very helpful, nice and super fast. I was in and out within 15 minutes. Thank you so much for your help Michelle!

Br
Review №3

By far the best one I’ve been to. Great customer service, very knowledgeable, and really helpful! Big thanks to Ashley!!! I had a complicated situation with my car and I had to go back a couple times to grab different things, but they were able to guide me through it and I got all the correct parts too. Well stocked and when they didn’t have the part they had same day delivery within a couple hours! Going back for sure.

Ma
Review №4

Horrible service they took a person that was behind me while I was patently waiting for my turn. Didn’t ask if it was ok or could of apologized to the other customers and said that I was first and he had to wait or if it was ok to let him go first which I would of understood but since that wasn’t the case,

Je
Review №5

Went to this store the other day for parts and information. Spoke with manager Ashley, she was very helpful and knowledgeable. Would highly recommend this store if youre in the area.

Gi
Review №6

Terrible customer service. Went and ordered Rotors and brakes in a package deal got the brakes said rotors would be in today cause did not have.They sent me to different store where they said would be at, guess what. No one ordered them. So that was Sunday now Monday night nothing yet. Said oh they will be here Tues. Morning. Have my mechanic standing by. Lets see when Tues arrives.

Xt
Review №7

This location is clean and well-stocked. I went in for wipers and headlights and honestly didnt know where to start. I always need help. The manager Ashley was super nice and helpful. I never once felt pressured in to buying anything and she even put my wipers and headlights in! I thought for sure Id have to bug my neighbor to help me again. I will absolutely be using this as my store from now on.

Do
Review №8

Thanks Shelby and Joe! Joe helped and changed my battery, truly appreciate it!

Ke
Review №9

Great customer service from Doug. He made sure I got the right battery and warranty for my car. We even got a joke in & laughed! For these times were living in, this was refreshing! Thanks Doug!

Cy
Review №10

Went to autozone to purchase a new battery and Doug was so helpful. He replaced my old battery for me in the parking lot and put my new one in.. really appreciated it will definitely come here again . Doug even checked my recipe and made sure to give me the money back for my core after I had left the store. He went above and beyond

an
Review №11

Awesome customer service. Got what I needed in stock. Ashley helped me out with all my questions and gave me great alternative solutions to my problems.

Ka
Review №12

Doug was excellent! He went over and above to make my experience wonderful. He was friendly and has great customer service! Thanks Doug!!

Ag
Review №13

Finally someone with some knowledge not just going by the computer all the time. Will be back .

Re
Review №14

I bought a battery. Had an issue with the battery. Customer service was exceptional from Dan. Had to then come to this location where customer service was also Superb. Doug I believe was the managerand AllwjandroThank You Auto Zone.

Je
Review №15

Great customer support. The manager Ashely was super helpful and knowledgeable. The store was very organ and clean. Overall great experience. 10/10

Cr
Review №16

Ashley was a great help in getting me a new battery quickly!!

Ra
Review №17

In my opinion this the best Autozone that I ever knowNumber one reason is the service that they provideI live about 20 miles away fromThis store but I rather drive to this place to get a great serviceAshley was there to help me decide the best spark plugs and transmission oil for my Toyota 4 runner

An
Review №18

I had the best help today I got my car diagnosed an was even able to order my part and have it here by the next day I appreciate all the help thanks to Doug w.

Jo
Review №19

Doug installed my wiper blade .. he was very helpful and polite ... I will definitely come here again

Ad
Review №20

Very pleasant experience Doug very helpful sales manager knew right where to get my parts called me right as soon as they arrived

Ri
Review №21

Doug was on his lunch break ... but offered to install my wiper blades as soon as his lunch was over ... it took him less than a minute to install them ... thank you Doug .. I really appreciate you

ji
Review №22

Doug was very patient and took his time to help me with my return and I really appreciate his work thank you Doug

Lu
Review №23

Ashley was very helpful and with a good attitude.

As
Review №24

Doug was very helpful and took care of all my needs. Now I feel safe again being back on the road.

HE
Review №25

I cant believe that if you dont know what you doing they insist to give you the wrong part

Br
Review №26

Doug helped me, he was really nice. He charged my battery and checked what the problem was. I recommend Doug at your service

Em
Review №27

I received great customer service here. Doug was very helpful.

Ki
Review №28

Dan was a very great help for me! Thank you guys

Er
Review №29

Always helpful, good customer service. Only bummer is sometimes they dont have the part you need, you have to go to another store to get it.

Da
Review №30

Dan helped me by installing a headlamp and had me on my way in minutes! Thanks!

GJ
Review №31

THANK YOU ALEJANDRO!!! Greatly appreciate your help today i wish all autozones had staff members like him I was in and out Thanks to him !!! He didnt hesitate to help me out and I greatly appreciate it!!

Ne
Review №32

Doug W hooked it up he was knowledgeable and extremely helpful!

Jo
Review №33

Goug W. Was a very nice person and very helpful 👍👍 appreciate the help

Va
Review №34

Very helpful staff

Je
Review №35

Doug was very Knowledgeable and helpfulVery professional thank u Doug

Ta
Review №36

My Man Doug.. is legit.. come out and see him for all your auto part needs.

Ma
Review №37

These guys at AutoZone every time I go in they know exactly what I’m talking about and they really know their stuff our highly recommend them

Ju
Review №38

Had a great help with Doug fela

Da
Review №39

Excellent Service!

Mi
Review №40

Great experience with Doug really satisfied

Me
Review №41

Doug was a great help.😁

M
Review №42

Doug and Char took care of me on my battery. I was having issues but they were more than will to help.

Da
Review №43

Doug helper find things other stores didn’t even know they had

Vi
Review №44

I went to Sunnymead and Perris location to get my starter tested on 2006 Scion tC. Turned out I needed a new starter. Daniel, the store employee helping me, did a great job. He offered to help me install the starter since he was available. We got it installed right there in the parking lot in 30 minutes. I feel he went above and beyond his duties. I will definitely go back to this location from now on.

Ry
Review №45

Doug was very helpfull

Ta
Review №46

Doug helps out big time, best autozone spot to go too

Lu
Review №47

Cool

Jo
Review №48

Always helpful even when they are busy

ac
Review №49

Do not order parts from here they will lose your info and say u never ordered your parts very unprofessional!

Al
Review №50

Amazon 5 stars

Ch
Review №51

Since I moved here 4 yrs ago this has been my go to Zone. Never had a problem until 1/10/18 rainy day wiper day. Sales guy put them on wrong & put wrong size on and when I was getting on freeway that night driver side flew off. The sales guy was so worried about getting wet he didnt notice they were loose. I did get towed back to AZ and the Nice Manager helped me and I got the RIGHT wipers for my car! Thank you. Your still my go to AZ

Ge
Review №52

Very helpful had what I needed got me in and out with no problem

Ja
Review №53

Friendly supportive staff here. Have helped me with returns or other issues when other stores wouldnt. Usually have a good inventory so they have what you need.

sh
Review №54

AutoZones always there to help you they always come through

An
Review №55

Rude service but dude got shxx done ..

Sa
Review №56

I went in to check my air, but the guy was rude because Im young and a girl. And didnt do what i asked. I had to go somewhere else. I just wanted an air check.

Mo
Review №57

Always have what I need....great customer service

Ro
Review №58

Every part that i need y go in this place...good

Ye
Review №59

GREAT SERVICE!!! They knew exactly what i was looking. Great communication. Fast service.

Re
Review №60

Very helpful service

Mi
Review №61

These people are thief’s worst service ever. My story is long bare with me. I ordered 2 parts and paid for both. One of the parts they had in stock the other part they had to order. The day the order came in I realized I did not need it. I went to another AutoZone to return the part I did take that day. Then I headed to the AutoZone to pick the part that came in. I said to the young employee, I do not need the part anymore and with my receipt in hand. They said “The computer shows you have returned it” I was livid how if its right in front of you. It can be. And then to top it off, the youngster says “At this moment theirs nothing I can do”. So you are saying you took my money and theirs nothing you can do. :/ I was fuming. Then the manager comes over and says the exact same thing. And then he says you need to come back tomorrow. No why should I, you have my money here is you part. WHY ARE THEY DONG THIS TO ME… So I got on the phone and called the AutoZone where I returned my part earlier that day. And I told him the story and he checked in the computer and he says NO they are wrong its their and it HAS NOT BEEN RETURNED… WHAT… I WENT BACK INSIDE TO THE STORE and told Nicolas the manager. I have Jerry on the phone from AutoZone I put him on speaker and he confirmed the part HASN’T BEEN RETURNED. Nicolas did not want to talk to the other manager. BUT like Magic he went back in the system and printed the return receipt. UNBELIEVABLE.. STAY AWAY FROM THIS PLACE.. THEY DON’T CARE ABOUT YOU… NEVER GOING BACK….

J
Review №62

The employees are very friendly and helpful!

li
Review №63

All 3 of the employees working today were friendly and super helpful. 💕

Pe
Review №64

Ernesto knows the exact problem with my car. Seriously, this guy knows his stuff. Give him a raise or promotion!

De
Review №65

Better person to person service

Ju
Review №66

Cheap price for my part

Ac
Review №67

Worst Autozone i have ever been to. They couldnt even tell me what type of coolant my vehicle uses.???

Le
Review №68

Very helpful great service

Er
Review №69

Horrible customer service this lady that works there named Desire was very rude I asked her the price of a part for my vehicle and she didn’t seem to know the part so I asked her if I could speak to someone else and she gaved me a very difficult time and didn’t want to let me speak to someone else . I’m never buying anything in this place again because they’re employees clearly don’t have any knowledge of auto parts and are very rude !

Ha
Review №70

Favorite place to shop

Ca
Review №71

Great service

Jo
Review №72

Nothing good lasts half an hour waiting and they will tell me that there is no system

ma
Review №73

Good attention

Sa
Review №74

You dont find what youre looking for and they dont help you

Information
10 Photos
74 Comments
4.3 Rating
  • Address:12601 Perris Blvd, Moreno Valley, CA 92553, United States
  • Site:https://autozone.com/locations/ca/moreno-valley/12601-perris-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5564&y_source=1_MjQ2OTc3Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 951-242-4353
Categories
  • Tool rental service
  • Car accessories store
  • Car battery store
  • Auto parts store
Working hours
  • Monday:7:30am–9pm
  • Tuesday:7:30am–9pm
  • Wednesday:7:30am–9pm
  • Thursday:7:30am–9pm
  • Friday:7:30am–9pm
  • Saturday:7:30am–9pm
  • Sunday:7:30am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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