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StorQuest RV and Boat Storage
28720 Spruce Ave, Moreno Valley, CA 92555, United States
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StorQuest RV and Boat Storage

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Be
Review №1

Please be careful of this place, there was a recent break in where almost $100,000 worth of tools and our entire trailer were stolen overnight. In addition, other trailers and RVs were broken into. The front desk staff was not helpful at all. The video surveillance that they edited and showed to the sheriff was too blurry and almost seemed like they did that on purpose. For a place that prides so much on security and charges a large amount, you would think they would invest on better surveillance system and higher security. How could they not notice someone steal a 25ft trailer from the parking lot? A code is needed to enter and exit yet they will not let us know how the system was breached? This almost feels like an inside job given that they have someone working the graveyard shift that stays on the premises. Please be careful and do not store here unless you enjoy getting your items stolen/broken into.

Ma
Review №2

Storage people have a good follow through. Letty was helpful and took the time to help us find the right spot as it was difficult to park. She also stayed in later to finish paper work.

Ja
Review №3

Brittany was very helpful, knowledgeable and friendly. She explained everything in great detail and made sure we understood everything about the space renting process. We are happy that our motor home is in a safe, secure, covered location.

De
Review №4

Straightforward and affordable pricing with a friendly staff. Melissa the manager and representative Yolanda are a great help with any and all questions. I definitely would refer them to anyone who asks.

Mi
Review №5

I am Michael from Langley BC Canada…I left my Chevy 3500 Truck & 32-foot 5th Wheel Trailer at StorQuest Moreno-Valley CA for a year…I stored them in a 50-foot covered drive through unit spot & I had no damage or other problems while in storage…If I had any questions or anything needed done to help, the staff was very friendly & happy to help…I needed my truck & trailer shipped back to Canada and it was a lot easier because of the very-helpful staff…Brittany went above & beyond regular service to help with all the driver’s showing up to tow my truck & trailer…Brittany contacted the shipping company to make sure the pick-up times where correct & guided the drivers to my truck & trailer. She always stayed in touch with me to keep me updated with every driver showing up…The 1st driver did not know how to un-attach a 5th wheel hitch & Brittany helped guide him over the phone with me & Google really helped…haha! She also stayed late after work just to make sure the driver left safe with my truck…My trailer tire blew just before I stored it and Brittany helped with finding the closest tire service near them. Les Schwab Tires showed up & put the new tire back on & secured the spare back into its spot on the trailer. While Brittany was my eyes, ears & made sure they did the job right & everything was properly in place when they left…The 2nd driver had trouble raising the front legs of my trailer & Brittany stayed late again to help & make sure the trailer took off safe & sound.Brittany also took pictures & sent them too me during this whole process of shipping my truck & trailer back home.Brittany went above & beyond with helping me and you can truly tell she has great character, loves her job, loves helping people and I totally make her an annuaire Canadian in my circle…Brittany left me feeling less stressed & anxious with dealing with all the drivers moving my truck & trailer home…I would totally recommend StorQuest Moreno-Valley California for anyone wanting to store their vehicles or trailers!!!Next time I’m in the area, I will be sure to stop by and drop off a 50-pack of Timbits Donuts… 😊Michael Allen Brooker

Cu
Review №6

Brittany is very professional and courtious, she goes the extra mile to make sure her customers gets the best quality and service. It is a joy speaking with Brittany and we highly recommend her for the next step in her professional career.

Jo
Review №7

Awesome staff! Brittany is very courteous and very professional. If you need storage this is the place to store your RV. Thabks so much!

Ja
Review №8

Britany Aguilar is an awesome Customer Service representative! She has handled all changes, our account with impeccable knowledge, professionalism, courtesy and always so chipper!StorQuest needs to recognize they have a very valuable employee!!Britany continue your great customer service ethics and attitude! Awesome effort overall!

wa
Review №9

Everyone was friendly,& helpful. Fair prices,& close to my home.

Pa
Review №10

Its a nice place to get a rental and manager is very friendly....

sh
Review №11

Brittney was super helpful. Stayed late so I could get checked in. I really appreciate the service and convenience.

Al
Review №12

Great service very helpful

my
Review №13

Service is excellent!

Ta
Review №14

Gr8 place for storage

Ca
Review №15

Great service thank Brittany for reserving me a spot and making everything so easy and pleasant. Thank you.

To
Review №16

Brittany goes above and beyond in terms of customer service. She is professional and responsive and a true asset to Stotequest.

Fr
Review №17

Very clean and organized storage place

Gi
Review №18

Over 6 years of parking there!

ma
Review №19

Brittany was very professional and was great to work with.

Ka
Review №20

Brittany was very helpful and thorough in explaining how the place is run and all the safety features. We got a really nice space that’s covered. Good system for gate security. Like the location. Close to Lake Perris. Great price too.I liked that if we were concerned, especially after bad weather, that we can call and they’d check the status of our boat and cover. Peace of mind.

Ro
Review №21

Excellant customer services and great prices

H.
Review №22

Brittany was very informative and helpful. She went out of her way to try and help me. I feel blessed anytime I come accross people like Brittany, because not very many people want to help now days. Even if they are getting paid to do it, but Brittany made my experience a positive one. Thanks!

Sh
Review №23

Brittany, is the most professional and helpful person I have met in a long time. It’s only because of her that I store not only my trailer but my boat also.

Pa
Review №24

Brittany was so friendly and helpful, answering all of our questions. We feel very secure in leaving our trailer with Stor Quest.

Da
Review №25

Brittany was so detailed oriented and explained everything with such clarity. I really appreciate how she made the experience enjoyable. She is truly a great example of excellent customer service, and a major asset to this company. Thanks so much Brittany. You are truly the best.Blessings LadyDavid J Edwards

He
Review №26

Brittany was so very helpful and answered all our questions thoroughly even the questions we hadnt thought of.Facility was up to our expectations as advertised.

Mi
Review №27

Best experience I could have. I was working on a tight deadline to find a secure facility and Paula was able to accommodate my needs. Not to mention the pricing that cant be touched by any other competitor. I highly recommend this place. Well lit, secure, and easy to get into. Make sure you ask for Paula!

St
Review №28

Brittany Aguuilar was very helpful and thoughtful. Our experience was great.

Te
Review №29

Brittany was so helpful and understanding when I called. She was very positive and upbeat which was very refreshing. We had a discrepancy with our new charges and she was right on it and fixed our problem. I like it how she was empathetic and got right on our error and it was corrected and she called us back. Very pleased with her service.

An
Review №30

Overall a great experience. Found them online to store our boat. Brittany was very helpful, explained everything, answered all the questions and gave me different options.

Ma
Review №31

Thanks to Jasmin for helping us find a better spot for our trailer!

Ja
Review №32

The staff here always go above and beyond. I highly recommend this facility to everyone. Jasmine was very helpful

Lo
Review №33

Britany is very professional and helpful. She got us a pull through after we were having problems getting in and out of our previous site. It would be great if the place was paved instead of dirt. The price also went up significantly in one year. We drive further to make it more affordable for us.

Ce
Review №34

It was a pleasure to transact business with Brittany, a warm greeting with a smile. Assist with needs in a courteous and respectful manner. She is a great access to your company.Cecil

An
Review №35

Would highly recommend this place to people . Had a great experience with Jazmin today she was very knowledgeable and friendly .

L
Review №36

Brittany was very helpful with great customer service skills. The location is ideal being right off a highway and the space is large enough to meet many needs for storage.

Ed
Review №37

Brittney is a very professional employee she is very knowledgeable in the rental game. I asked questions and left there totally satisfied that I’m leaving my RV in a safe environment.

Na
Review №38

The workers are very helpful and answer any questions you have . Thank you Jasmine for your help

Al
Review №39

Always have a great experience with Brittany for years at Storquest . Meet Jasmine another Storquest worker today that was very nice and polite . It a pleasure doing business with them

Da
Review №40

The manager of the facility is top notch! Very knowledgeable, always willing to help when it is in her ability to do so. Definitely recommend StorQuest in a Moreno Valley.

Ra
Review №41

We had zero issues with this storage facility. Staff was friendly and attentive. We were very comfortable with the security they have in place and how access is monitored. Very affordable.

Ju
Review №42

Brittany is awesome! She really knows how to make customers happy. She worked with us and gave us her all. WE couldnt ask for anything more. Thank you Brittany! We look forward to storing our vans at your location.

IR
Review №43

Great facility been here for about 6 years never had any issues. Very safe they got cameras all over facility keeping a watchful eye. Brittany is very helpful great customer service.

Ro
Review №44

Brittany Aguilar was extremely helpful!Other than the location being a little dusty, everything was top notch!

Te
Review №45

Brittany Aguilar has very great customer service very patience very knowledgeable explain everything about the rules and safety of the storage keep up the great job thanks

Da
Review №46

Quick and easy on the spot application process and friendly staff.

Sh
Review №47

Your service was outstanding. Your Staff was very knowledgeable and provided a wealth of information.Thank you.Sheryl

Da
Review №48

Great customer service and support as needed. Brittany went the extra mile to support my needs as a customer. Facility is under new management and changing for the best interest in the company. I would hope to see in the coming months maybe a paved lot????

Ra
Review №49

Paula is a great customer service manager. She let me vent as i paid my rent. I would recomend storquest just because of the service and nice people.

RV
Review №50

Excellent. We cant say enough nice things about the property manager on site, Brittany Aguilar. She went above and beyond in helping us. We will definitely use this RV storage again in the future as long as folks like Brittany are on site.

Ja
Review №51

I moved in today, nice people, and clean area, Im happy.

EJ
Review №52

Thank u Jasmin for being so attentive and nice.

Ch
Review №53

Very helpful staff and good price, thank you lisa.

Jo
Review №54

Secured well lit.staff very attentive and helpful .

Li
Review №55

Secure RV storage. Easy access off freeway. Easy in and out of storage lot. Open for access 365 days a year.

Fr
Review №56

Brittany was very helpful and sweet very nice customer service highly recommended

Jo
Review №57

The property manager Tamela is just a wonderful person. She is very friendly and helpful. Tamela goes far beyond any expectations that I had. She knows the business very well.I highly recommend this place to anyone who wants to store their RV or boat. You can feel comfortable that your possessions are secure.

Li
Review №58

We love Tamela! She is friendly, always helpful and completely professional. StorQuest is convenient and having a space under the canopy has helped to extend the life of our RV.

Du
Review №59

I am a brand new customer of StorQuest in Moreno Valley. My first impression is that it is a very professional and well kept. Tamela, on-site manager, was easy to work with and a pleasant person all the around.

Li
Review №60

Been content thus far, easy access andClose to homr residence. Thank you

Fr
Review №61

Brittany was very friendly and helpful. The property looks clean, maintained, and well monitored.

A
Review №62

Brittany was very thorough and helpful. Just started renting, but so far so good!

Vi
Review №63

Rep was awesome got us what we wanted and we were in and out with no problem.

Le
Review №64

Great staff! Great service! Great prices! Highly recommended!

Na
Review №65

Brittany was very helpful, we definitely appreciate having this facility in our area.

Ma
Review №66

Very friendly staff.Since Im from the swizerland and witht the English a little effort they helped wos only goes.For me 5 stars plusMarco

Au
Review №67

Had a great experience getting our site at StorQuest. Brittany the site manager was very helpful and kind!

Ro
Review №68

They do a very good job and keeps your thing safe

Br
Review №69

Prices keep going up about 10% every 6 months. They dont offer anymore value for these increases. The facility is in disrepair, the gravel roads are eroded and very uneven. The lack of gravel results in major dust and mud. The keypads for the gates are hard to reach from vehicle or motorhome without getting out first, or without very very careful maneuvering. There are a large number of clearly abandoned vehicles which is a rat concern.

Li
Review №70

Prime location next to the freeway. Safe and secure with a great on site staff!!!

Ri
Review №71

Excellent. New account professionally executed.I will recommend to anyone.

Be
Review №72

Bre was very knowledgeable and friendly.

Mi
Review №73

Brittney was very thorough and courteous. wonderful experience!

R
Review №74

Great place to store a large RV. I shopped around and this was the best...location, price, etc. Tamela is helpful, understanding, and easy to work with.

To
Review №75

We just started storing our RV at STORQUEST and are very satisfied with the customer service and professionality we encountered. We live in South OC and still would prefer to keep our RV in Moreno Valley over many other facilities we have researched.

Ri
Review №76

Havent parked my RV yet, but on the phone the office is very helpful, and very nice. The prices cant be beat (July2017) right now, for Inland Empire storage.

er
Review №77

Paula was a fantastic rep thanks for ur help

F7
Review №78

Great customer service been there for 2 years love it

Da
Review №79

Professional & courteous staff. Onsite management is a plus.

Jo
Review №80

The manager is very helpful. The only downfall is the mud created during rainy season and me not able to get into my coach without tracking mud into it.

Al
Review №81

Never got back to me with pricing or any other information regarding boat storage.

Ji
Review №82

Very friendly and helping with any of my needs. Would highly recommend this place.

Ru
Review №83

Im happy with the service

Br
Review №84

Great place to store your rv

Da
Review №85

Would not recommend or store my RV there.

Da
Review №86

Brittany was very helpful and the RV parking is secured, very pleased.

sa
Review №87

Great customer service!!

Na
Review №88

Great location off the highway!

Em
Review №89

Great service!

Je
Review №90

Great customer service and secure location

la
Review №91

Great service from Britney .......

An
Review №92

Fast and friendly service

Ty
Review №93

Convenient and hassle free!

Pa
Review №94

Good

St
Review №95

Thank you!

Fr
Review №96

Great

Vi
Review №97

The experience was great . Brittany was the best on communicating with me on all the amenities I have at the storage with being a customer . All time best !

Ja
Review №98

Good service thanks little girl Jasmine

An
Review №99

Thank you very much Jazmin for having a lot of presence

Ho
Review №100

I love

Information
21 Photos
100 Comments
4.7 Rating
  • Address:28720 Spruce Ave, Moreno Valley, CA 92555, United States
  • Site:https://storquest.com/self-storage/ca/moreno-valley/1017/?utm_source=GMB&utm_medium=organic
  • Phone:+1 951-376-2312
Categories
  • RV storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Self-storage facility
  • Storage facility
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:10am–5pm
  • Sunday:Closed
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